As of this morning, my Storm2 has been unable to receive e-mail. I am able to send with no problem. I am running Blackberry Professional Software connected with our exchange server. No other user is having an issue. I have pulled the battery for a reset, but still no luck.
I am using a Storm1. As you know this weekend BIS did an upgrade. At the same time Verizon dropped Yahoo as their e-mail server.I went into BIS and made the incoming and outgoing changes. It took and I resent a service book.I haven't been able to receive e-mail since. I can send e-mail but not receive.I've done a wipe and everything else I can think of. Any ideas?
Ok this is my situation. I have a blackberry curve from tmobile. My sister got a new phone so she gave me her blackberry storm 9350. I went to a cell phone shop around my area and they unlocked the storm so i can use it with my tmobile sim card. I put on the sim card and i thought everything was working perfect but then i found out that i have multiple problem.
The good: I can make calls, i can use the internet.
The bad: when i place a call my sister number appears in the other person phone (not my tmobile number), i cant call my voicemail, cant setup my email, cant receive calls and more problems i still havent discovered lol.
For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.
So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.
Had a storm for a while, just got a storm 2 on Verizon using BES. On my storm I had the ability to tie in with my yahoo mail account by adding a new email address - yet on the 2, the option to add a 3rd party mail program is no longer there - and only can use BB internet service for mail. Is there no way to add 3rd party mail now without using their forwarding service directly?
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
Up until recently, I had an e-mail folder that contained only e-mail messages and had my username as the name of the folder. All of a sudden, it disappeared and my messages folder appeared in its place. Now all messages (including e-mail) show up. Before I had moved he messages folder to a different place because I didn't like it on the home screen and wanted to separate my messages and keep them in their respected folders instead of one conglomerated folder. What happened to my e-mail folder?? I looked in every section and folder to see if I accidentally moved somehow but its gone! Has this happened to anyone else? Was there some recent OS update with this new change?
For several days my e-mail isn't automatically reconciling and it's also not reconciling when I try to force it by telling it to reconcile. I use Yahoo! e-mail and another e-mail account through Yahoo! Small business. both have reconciled since I bought the phone a year ago, until now.
I can no longer send/recieve emails on my blackberry storm, however, i can make phone calls, send texts and talk to contacts on my bbm.I cannot connect to the email settings page and I am registered with the wireless network.Any suggestions would be helpful.
Bought an unlocked Storm 9530 yesterday and popped in my T-Mobile SIM card. I could text, but not place any calls. When I tried calling, I received a "No circuit/channel available". At the call screen I see a a phone number that isn't mine. After I gave up I turned off the phone for a while and let it charge. Upon booting up I got an error message and my SIM refused to work at all. It says SOS at the top right and even though my mobile network is on, it just doesn't do anything. I have the mode set to GSM/UMTS and 3G/2G. I can't even select a network manually. I get an error that says "Unable to acquire network."
Before updating the Blackberry Storm to Version 5.0 I did a full backup of the device. Since the update I am unable to see any of the contacts in Blackberry Desktop Software on my Mac. I have tried a restore of just the 'Address Book - All' and still I can't see anything even though it states that there are 59 records.
Please tell me I haven't lost them all or whether I am doing something wrong.
I just bought an unlocked storm2 free and clear - no contract (upgraded from Curve with no data plan). I have continuous wi-fi as my internet company provides me with unlimited wi-fi access wherever I go in the US so my plan is to access my e-mail thru wi-fi.
Is pop3 e-mail set up possible without BES, BIS or data plan? Is there a 3rd party e-mail apllication available for blackberry, much like for pc where you can configure a 3rd party software (i.e., ms outlook, ms express, etc.) for your e-mail.
Right now the only way I can check my e-mail is by logging into the internet via wi-fi and going to my internet provider's web site. That is a hassle though as I have to go thru several steps before I can actually check my e-mails.
I unlocked my 9530 and everything works great except I cant make or receive calls and so I went through the trouble shooting process from blackberry and I need to switch my active phone number and it said to click on my number on the phone screen and switch to the number I need to be there, well I try clicking on the number and nothing happens so I cant figure out what else to try.
I bought a 9530 and Unlocked it. I inserted my ATT sim card and it won't make or receive calls. I am not to worried about the data plan at this point. I just want be able to call and get calls. Am I missing something? The phone was from Verizon. I unlocked it but when I restore connections, it still says verizon wireless as the network, even with my ATT sim card installed.
I bought an unlocked Storm 9550 series last week and it was working fine until yesterday. It will not let me make or receive calls but yet I can still text.When I do try and call it says "congestion".
I'm using a Storm 9530 on the T-Mobile network. When I first unlocked the phone everything was fine and dandy, but I found out that I needed to update my APN to a TMO friendly one, so I did. After that, everything was still fine and dandy. But EARLY this morning I started having this problem with my BB trying to retrieve my Yahoo! mail. Sometimes it takes a minute or so and other times, most of the time, it takes around 15 to 20 minutes! It wasn't doing this before and it's kind of frustrating.
What's even worse is that my Hotmail and BB Mail get updated instantly, but not the Yahoo! one.
A similar thing is happening with my Facebook updates. I'm not getting them as often as I used to be...
I've tried doing several battery pulls. I've tried removing the sim card and placing it back in. I've tried resending the books. I've tried deleting the Yahoo! mail and setting it back up again, but I still have this problem.
The T-Mobile APN that I'm using is epc.tmobile.com
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
Unlocked my verizon bb storm yesterday. It is now an AT&T carrier bb. It made/received calls all day.
Updated the phone via USB cable to the latest software.
Didn't notice anything was wrong today at first. Set my email up today, and it works great along with the txt messaging.
However I cannot make or receive calls. It keeps saying "Congestion". I have called AT&T and they say there is no congestion in my area and told me they can't help me because this phone isn't for at&t and blah blah blah.
I don't know what to do now. Any ideas of things I can try?
I do know that I had to make room for the update and barely had room if this means anything.....
I have a Blackberry 9500 Storm locked to Vodafone and recently bought an unlock code from Ebay to use on my Orange sim. After following the unlock procedure the phone accepted the orange sim and shows "security disabled". But I can't use the phone to make or receive calls and texts. I have checked the network settings and they are showing up orange. I have contacted the ebay seller but they just said check sim card activated - which it is.
When checking voicemail, after the prompt to enter the passcode the first row of numbers are missing from one of my users new Storm2. When contacting the service provider (Verizon) the support person there said that she had swapped out a persons phone 4 times with the same result.
I've been having some issues with the phone, some of which I can see from the forum have been affecting other users (digitizer, etc). However, in an attempt to fix the non-responsive screen I re-booted the device to factory settings (advice from EE) and restored the data from off the PC. However, it now seems to sync with my gmail account in preference to my Hotmail and as a result has duplicated all of my contacts. Where do I go to in the BB menus to change the setting back to Hotmail for the sync of organizer and mail?
I am using Lotus Domino 8.5 and able to receive internal within office lotus mail from my colleague.However, I unable to receive mail from external mail such as @yahoo.com, @hotmail.com etc which is forwarding from my Lotus Notes email.
New user here. I am on my second Verizon Storm2 (in one month) with same issue. After dialing Verizon *611 or when calling voicemail, the number keypad is disabled and the numbers are gone or moved to different locations so I can not enter PIN. I am sure it is a software issue. Tried a hard reset with no luck. VZ authorized retailer believes he can fix this problem by wiping clean and reinstalling one app at a time. Has anyone else had same problem and any luck with a fix?
I just recently bought the Blackberry Storm and I am having difficulty getting the MMS messaging to work. The icon is missing and when I try to send a picture or compose that type of message, MMS is not even an option.
My Storm is running all of the latest official software and when I connect it to my Windows 7 PC it shows and error for a fraction of a second and reboots. If left connected via USB it continually crashes until disconnected. It previously connected without issue on my current computer. Has anyone had this issue and what fixed it?
I've had this storm for a while now, since like Jan of last year. Its given me my headaches, and little things with using too much memory with their apps...sucks lol.
But the latest issue is with charging. I noticed sometimes the bolt comes up saying that its getting power, and sometimes it will just staylike that, but will loose power, or if i wiggle it the right way it will stay charging.
If not then sometimes it wont get a charge even though its plugged in! Is it the charger, or the phone port? Becuase I am charging it through my computer, although super slow, it doesnt have the same issues as my wall charger by my bed!
Brand new BB user.I have just received an error while trying to sync my Storm 2 9950 to my Outlook 2007 (Windows Vista).It is stopping while trying to sync the address book.It stops on record 223 of 449.A novice at the phone.
I have blackberry 9530 with OS 5.0.0.328. When I tried to login to yahoo messenger with my yahoo id. it say "Invalid Yahoo! ID or Password" then I try on my computer and I can log in, so there's nothing wrong with my ID and Password. Then I try another Messenger application like Windows Live and Google Talk but they said similar sentences. After all of that I try to add my email at setup/email settings but still I can't add my email too using my blackberry. oh ya! i try to log in with my browser on my blackberry too but I still can't login. Then I ask my friend and try to log in using my friend e-mail, my friend can login without any problem. After that I have initiative to make a new email and I did but when I log in using my blackberry I can't.
mMy blackberry 9500 n it wnt let me click nething. i can scroll, do virtually everything else, but i cant click ne links or nething. i cant navigate off the page i get too because i cnt select nething. ne ideas?