BB Storm 9500 :: 9550 Will Not Send Or Receive Calls
Jul 16, 2010
I bought an unlocked Storm 9550 series last week and it was working fine until yesterday. It will not let me make or receive calls but yet I can still text.When I do try and call it says "congestion".
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May 19, 2010
I can no longer send/recieve emails on my blackberry storm, however, i can make phone calls, send texts and talk to contacts on my bbm.I cannot connect to the email settings page and I am registered with the wireless network.Any suggestions would be helpful.
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Mar 30, 2010
I am using a Storm1. As you know this weekend BIS did an upgrade. At the same time Verizon dropped Yahoo as their e-mail server.I went into BIS and made the incoming and outgoing changes. It took and I resent a service book.I haven't been able to receive e-mail since. I can send e-mail but not receive.I've done a wipe and everything else I can think of. Any ideas?
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Jan 8, 2010
I unlocked my 9530 and everything works great except I cant make or receive calls and so I went through the trouble shooting process from blackberry and I need to switch my active phone number and it said to click on my number on the phone screen and switch to the number I need to be there, well I try clicking on the number and nothing happens so I cant figure out what else to try.
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Mar 11, 2010
I bought a 9530 and Unlocked it. I inserted my ATT sim card and it won't make or receive calls. I am not to worried about the data plan at this point. I just want be able to call and get calls. Am I missing something? The phone was from Verizon. I unlocked it but when I restore connections, it still says verizon wireless as the network, even with my ATT sim card installed.
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Apr 7, 2012
my BB 9550 verizon until now can't send or received email. XL axiata (BIS). OS v5.0.0.1082. Try to complain in XL center and costumer service says the BlackBerry device is having trouble, what is true? In service book notice is CMIME disallowed. several times i try to send service book from device, erase from DM and send service book again, but until now is SAME.
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Apr 19, 2010
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
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Aug 23, 2010
Unlocked my verizon bb storm yesterday. It is now an AT&T carrier bb. It made/received calls all day.
Updated the phone via USB cable to the latest software.
Didn't notice anything was wrong today at first. Set my email up today, and it works great along with the txt messaging.
However I cannot make or receive calls. It keeps saying "Congestion". I have called AT&T and they say there is no congestion in my area and told me they can't help me because this phone isn't for at&t and blah blah blah.
I don't know what to do now. Any ideas of things I can try?
I do know that I had to make room for the update and barely had room if this means anything.....
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May 2, 2010
I have a Blackberry 9500 Storm locked to Vodafone and recently bought an unlock code from Ebay to use on my Orange sim. After following the unlock procedure the phone accepted the orange sim and shows "security disabled". But I can't use the phone to make or receive calls and texts. I have checked the network settings and they are showing up orange. I have contacted the ebay seller but they just said check sim card activated - which it is.
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Nov 19, 2011
I have been having a problem with a storm2 9550. I have wiped it clean several times to try to get the password to Disable with no luck. I upgraded the software and then I started to get a busy signal when trying to call out and cannot receive calls either. Same goes for text messages. When prompted that radio is off, i always turn it back on.. It is unlocked and still has Verizon as mobile network.
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Apr 25, 2010
Ok this is my situation. I have a blackberry curve from tmobile. My sister got a new phone so she gave me her blackberry storm 9350. I went to a cell phone shop around my area and they unlocked the storm so i can use it with my tmobile sim card. I put on the sim card and i thought everything was working perfect but then i found out that i have multiple problem.
The good: I can make calls, i can use the internet.
The bad: when i place a call my sister number appears in the other person phone (not my tmobile number), i cant call my voicemail, cant setup my email, cant receive calls and more problems i still havent discovered lol.
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Nov 19, 2011
I have a storm2 9550 unlocked and am using Tmobile Pay as you go. I have tried several times to disable the password, mostly by wiping the phone. Now i cannot make a call or receive a call or send or receive a text. On the phone calls I get a busy signal and an error message SMS error 97 message ID 40.
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Feb 12, 2010
I have just bought a Storm 2 9550 that is from Verizon USA. The device is GSM unlocked, and I am using it from Hungary on a local carrier. I am in the middle of a carrier change that has Blackberry services, however I currently have 3G web access on my actual carrier. However, the integrated browser that came with the phone, does not allow me to use the 3g network, only WIFI service. I cannot even set it to 3G on the browser options tab, as it only offers "hotspot browser".
Is there any way I can find a http browser that supports the 3g network, so I could surf the web on this carrier until I complete the carrier change? Is there any on Blackberry App world? I didnt manage to find one.
Also, I would like to have a POP3 client on my device that can communicate through 3G with a pop3 mail server, as the integrated email messaging software that Blackberry device software 5 offers is only capable of having a mail account through a BB service provider.I am very staisfied with the device itself, great for managing calls, and multimedia - did not face any crashes at all (maybe once when I wnated to take a picture and it frozen when the flash lit up).
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Jan 29, 2010
Using 9550 in 3G network is OK, but when I make a phone call in GPRS, BB cutts the call after 15 - 20 sec. Haw can I resolved it?
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Apr 17, 2010
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
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Jun 3, 2010
Have the Storm 2 and have it set with a password lock. Since sometime in mid-April, I have intermittently had an issue with it locking me out and requesting "to unlock, enter ""blackberry"" to continue." I have entered the "blackberry" password but the phone does not respond to it. I have tried turning it off and also a battery pull.... only thing that clears it is hooking it to my laptop and opening the Blackberry software program. This is rather annoying and inconvenient.... don't want to carry around my laptop in case my phone doesn't work. I have not been successful in resolving this....
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Feb 12, 2010
Windows XP SP2 latest updates.Just received my BB storm 2 from Verizon Wireless, it is a business unit working with BB server.I installed BB desktop manager from the supplied BB tools CD, Tried to hook the BB with the supplied cable and it finds it as Blackberry but can't find the drivers, I have the yellow "!" in the device manager.I tried to point it to:C:Program FilesCommon FilesResearch In MotionUSB Drivers, not pulling the drivers.I tried to uninstall and install the DTM, not working.
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Apr 16, 2010
I've just bought a Storm 2 and I am not happy at all.I thought Blackberry would market & sell a product after have been well tested and ready to go.My Storm2 does not have anything installed just the stuff which came with the smartphone. By other way, my Blackberry does not have any service running: Email, Internet, any other apps. I just have been used to call and get incoming calls and to synchronize with Outlook.
1. The problem 1. is that very often my calls (in or out) are interrupted. I loose the signal, with no one other advise or signal. Suddenly I don't hear anything anymore.
2. The problem 2. is that during calls I often get OS restart. Suddenly during a voice comm the phone turns off and restart. When it turns on again, alone, he gives the following message:
"Uncaught Exception: Missing Resource Net.Rim.Device.Apps.Internal.Bis.Resource.BISClient"
Frequently - typically once a day - I synchronize the Storm 2 and consequently get it online updated.This is stopping me to use my new phone. Keep using my old iPhone and start thinking that using Desire or iPhone would be much better.
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Apr 14, 2010
Device info
Your carrier: Verizon
Blackberry Storm 9530; v4.7.0.148 (Platform 4.0.0.181)
Apps and free space
31,610,557 Bytes Free
No battery pull did not fix.
When writing your question
Yesterday added Blackberry Enterprise Server 4.1.4.17 to the phone, which previously had been provisioned by Verizon directly (connected to our exchange server). Email comes in just fine, but if I wish to either reply or forward the message, at the very top of the message, there is a note that states: "Send Using" and next to that is a button that shows "Desktop v" (the v is a down arrow). I am unable to change the Desktop button to my email account.
Saw the following post: http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Composing-Sending-Emails/m-p... and tried changing the default, which it allowed me to do, but to no avail.I am unable to respond to or forward any emails I have received on the hand-held unit.The option to send is available but when I send it comes back with an error message that it is unable to send from desktop.
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May 14, 2010
I have a new symbol on my screen that I cannot identify. It looks like the voice mail symbol 0_0 but is much smaller & has 2 dots over it. it says 10 to the left, assuming 10 new whatever. The voice mail symbol was next to it when I first used my phone today (so it's clearly not the voice mail), but went away when I set up my new voice mail for the first time (I am using it with a foreign carrier while out of the country for a few months). there are no voice mail messages.
The symbol is not listed in the user guides/keys from BB. I couldn't find any solutions on this forum yet either. I went through every program & menu item & there are no unread messages of any kind.
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Mar 10, 2010
I live in holland and want to buy a blackberry 9500 series ive now found an inport model of the 9550 (instead of the 9520 they sel in holland) i was wondering with this inport model can there be any isues with the functions on the blackberry who might not work because its an inport? anyone know anything about this or is there no reason i coulndt buy the 9550?
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Apr 22, 2010
I have my 9550 set for single row view on my home page.I'll look my screen and holster the BB, now when I view my BB after its been holstered...Rather than it being in the single row view as I have it set, the screen is displaying an icon view with the last used highlighted...How can I get my BB to default back to the single row view ?
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May 18, 2010
I have a 9550 Black Berry Storm2.When wireless LAN connected, the Browser icon has disappeared in France..What should I do this? I have seen and resolved to send a service book to examine.
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Jun 9, 2010
Ever since I upgraded to OS 5.0.0.607, after a battery pull, it takes forever to do anything.
Battery Pull
OS Reboots to locked
Enter password
Get to Home Screen
Everything lags for about 4 minutes
If I try to do too much I start getting errors in LIB's and have to power cycle again.And it doesn't matter how long I wait to unluck to phone either. If I pull battery out, got o bed, wake up, unlock phone, same problem.
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Feb 24, 2010
Storm 2 (9550) with Verizon, running v5.0.0.607 (Bundle 1020, Platform 4.2.0.275)When a new application requests application control permissions, I receive the "View" dialog box, which in turn delivers a screen that shows "RIM - Application Modules". I would then typically select the "Menu" button which allows me to "Save", "Set as Defaults", "Apply Defaults" or "Edit Defaults".The problem I am having is that "Save" does nothing. "Apply Defaults" does nothing. "Set as Defaults" is the only selection that works, my app then launches.Shouldn't "Save" and/or "Apply Defaults" do virtually the same thing considering I have all Permissions set to Allow.
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Mar 27, 2010
hi as of a couple of days ago i cant receive bbm messages but i can send out to people.
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Mar 26, 2010
I've been using my verizon Storm 9550 for a few months now without any serious problem. However since 2 days ago, the browser could only display mobile site correctly. Every time I try to go to a full site, it displays a loading bar and after that it just shows a blank screen. Even when I try to search on google, the result page is always blank. Could anyone tell me what is going wrong here?
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Mar 8, 2010
As of this morning, my Storm2 has been unable to receive e-mail. I am able to send with no problem. I am running Blackberry Professional Software connected with our exchange server. No other user is having an issue. I have pulled the battery for a reset, but still no luck.
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Apr 15, 2012
My iPhone 4S has been working on and off for as long as I've had it. There are times when I can't make or receive calls or send or receive texts.When I attempt to make a call, it never rings and when I try to end these calls, it doesn't register that the call has ended. People receive these calls but when they answer, there is silence. If people call me, I don't get any notification of this.
When I send texts, the loading bar at the top of the page never reaches the end - the same things happens: people receive the texts but when they reply it never reaches me.I have replaced the phone and it did t make a difference. I am with Vodafone and I'm always in full reception when this happens.When I connect to wifi, the text messages (but not missed calls) come through.
Info:
iPhone 4S, iOS 5.0.1
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Jun 18, 2012
I have an iPhone with sprint, and it has worked more than amazingly prior to this. It wasn't until last night around 12am that this started. I have had the phone for 4 to 5 months now. The bars in the top left are flat and occasionally one will pop up. I can t make calls and texts are slow to or just don't send at all. I was messing around on my download app in the browser and it closed and then thu problem arises. I have deleted the app even turned on and off my phone several times and turned airplane mode on and off several times. Please help:/ this is not an issue with location, and everytime I make calls it just says "calling mobile..."
Info:
iPhone 4, iOS 5.1.1
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