BB Storm 9500 :: 9550 Is Not Recognized By Laptop
Feb 12, 2010
Windows XP SP2 latest updates.Just received my BB storm 2 from Verizon Wireless, it is a business unit working with BB server.I installed BB desktop manager from the supplied BB tools CD, Tried to hook the BB with the supplied cable and it finds it as Blackberry but can't find the drivers, I have the yellow "!" in the device manager.I tried to point it to:C:Program FilesCommon FilesResearch In MotionUSB Drivers, not pulling the drivers.I tried to uninstall and install the DTM, not working.
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Feb 7, 2010
I am having some very irritating issues with connecting my Blackberry Storm to my HP laptop and custom built PC. Both computers are running Win 7. Both computers have Blackberry Desktop Manager on them. Both computer's USB ports are fully functional, been tested by other devices including my old Blackberry Curve 8330. Mass storage mode is on. Here is what is happening: Nothing. When I plug in the micro USB into the Storm and the USB into the laptop/pc, nothing happens on the computer end. No notification that a USB device has been plugged in, no device connected in BBDM. The Storm, however, goes into charging mode. So the USB port works on the phone, because it charges, but NOTHING happens on the computer, no "ding" sound plays like when other USB devices connect, no window activity, nothing.Here is what I've tried:
A battery pull.Restarting the computers.Putting Mass Storage on Auto-Detect.Using an older verson of DM, then reinstalled the one I got from Verizon Wireless' website. Downloaded drivers for BB Storm (I may not have done this correctly, as I am not sure which ones to download) The USB cable I'm using is a "universal" one, with the cord itself being a mini-usb connector, with a micro-usb adapter, that I just bought from Best Buy today. Like I said before, the phone does go into charge mode when this is connected, so the cord itself should be fine. I'm really baffled on this. I've searched the internet over and over, and found nothing. If anyone has ANY idea on what to do, please let me know. And if no one has any idea, can I be pointed in the right direction on contacting someone that does? I really need to be able to connect my Storm to my laptop for tethering purposes.
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Mar 10, 2010
I successfully tethered my Storm to my Apple laptop using Bluetooth, but when I try to get on the Internet it takes me to the Mobile Broadband Connect page and asks me to subscribe to the $30 a month plan. Now I just want to be able to use my laptop about once a month when I am up in the mountains, so it is a waste to spend $30 for the Mobile Broadband plan when I will be using about 20 MB worth of data on my laptop every month. Is there any way at all to get around this screen and get on the web with my computer? I understand this is ethically dubious, but again, I pay for the data plan every month and I just occasionally would like to access data with my laptop.
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May 26, 2010
When I plug in my Storm to my computer with windows 7 it doesn't recognize it and then the phone reboots. Works fine on Windows XP, What can i do to get this to work, other than go to Verizon again and get a new one.
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Feb 12, 2010
I have just bought a Storm 2 9550 that is from Verizon USA. The device is GSM unlocked, and I am using it from Hungary on a local carrier. I am in the middle of a carrier change that has Blackberry services, however I currently have 3G web access on my actual carrier. However, the integrated browser that came with the phone, does not allow me to use the 3g network, only WIFI service. I cannot even set it to 3G on the browser options tab, as it only offers "hotspot browser".
Is there any way I can find a http browser that supports the 3g network, so I could surf the web on this carrier until I complete the carrier change? Is there any on Blackberry App world? I didnt manage to find one.
Also, I would like to have a POP3 client on my device that can communicate through 3G with a pop3 mail server, as the integrated email messaging software that Blackberry device software 5 offers is only capable of having a mail account through a BB service provider.I am very staisfied with the device itself, great for managing calls, and multimedia - did not face any crashes at all (maybe once when I wnated to take a picture and it frozen when the flash lit up).
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Jan 29, 2010
Using 9550 in 3G network is OK, but when I make a phone call in GPRS, BB cutts the call after 15 - 20 sec. Haw can I resolved it?
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Apr 11, 2010
I bought my storm a few months ago and always assumed that the 8gb card it came with, worked. Recently, I started getting apps and themes, and went to my memory and my total memory is 879.2 MB. There is an 8 GB card in it but says there is not one inserted and everything is enabled...
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Feb 20, 2010
I have a storm2 (9550) that I bought from a friend. My friend's service carrier was Verizon Wireless (USA) and my Carrier is ATT (USA). I have unlocked the phone and works perfectly. I do not have a DATA Plan and do not want to use internet through ATT. The first couple of days I had the phone I was able to connect to the internet through my home's WiFi. But on the third day when I finally unlocked the phone and used my ATT SIM card, I could not connect anymore. Everything else works fine. My home WiFi profile gets recognized on my BB but does not connect to internet. (Failed to obtain an IP address). Could it be that ATT is blocking my WiFi connection? Or is the problem still within my BB and router?
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Jun 3, 2010
Have the Storm 2 and have it set with a password lock. Since sometime in mid-April, I have intermittently had an issue with it locking me out and requesting "to unlock, enter ""blackberry"" to continue." I have entered the "blackberry" password but the phone does not respond to it. I have tried turning it off and also a battery pull.... only thing that clears it is hooking it to my laptop and opening the Blackberry software program. This is rather annoying and inconvenient.... don't want to carry around my laptop in case my phone doesn't work. I have not been successful in resolving this....
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May 1, 2010
I went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.
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May 14, 2010
I have a new symbol on my screen that I cannot identify. It looks like the voice mail symbol 0_0 but is much smaller & has 2 dots over it. it says 10 to the left, assuming 10 new whatever. The voice mail symbol was next to it when I first used my phone today (so it's clearly not the voice mail), but went away when I set up my new voice mail for the first time (I am using it with a foreign carrier while out of the country for a few months). there are no voice mail messages.
The symbol is not listed in the user guides/keys from BB. I couldn't find any solutions on this forum yet either. I went through every program & menu item & there are no unread messages of any kind.
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Mar 10, 2010
I live in holland and want to buy a blackberry 9500 series ive now found an inport model of the 9550 (instead of the 9520 they sel in holland) i was wondering with this inport model can there be any isues with the functions on the blackberry who might not work because its an inport? anyone know anything about this or is there no reason i coulndt buy the 9550?
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Apr 22, 2010
I have my 9550 set for single row view on my home page.I'll look my screen and holster the BB, now when I view my BB after its been holstered...Rather than it being in the single row view as I have it set, the screen is displaying an icon view with the last used highlighted...How can I get my BB to default back to the single row view ?
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May 18, 2010
I have a 9550 Black Berry Storm2.When wireless LAN connected, the Browser icon has disappeared in France..What should I do this? I have seen and resolved to send a service book to examine.
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Jul 16, 2010
I bought an unlocked Storm 9550 series last week and it was working fine until yesterday. It will not let me make or receive calls but yet I can still text.When I do try and call it says "congestion".
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Jun 9, 2010
Ever since I upgraded to OS 5.0.0.607, after a battery pull, it takes forever to do anything.
Battery Pull
OS Reboots to locked
Enter password
Get to Home Screen
Everything lags for about 4 minutes
If I try to do too much I start getting errors in LIB's and have to power cycle again.And it doesn't matter how long I wait to unluck to phone either. If I pull battery out, got o bed, wake up, unlock phone, same problem.
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Feb 24, 2010
Storm 2 (9550) with Verizon, running v5.0.0.607 (Bundle 1020, Platform 4.2.0.275)When a new application requests application control permissions, I receive the "View" dialog box, which in turn delivers a screen that shows "RIM - Application Modules". I would then typically select the "Menu" button which allows me to "Save", "Set as Defaults", "Apply Defaults" or "Edit Defaults".The problem I am having is that "Save" does nothing. "Apply Defaults" does nothing. "Set as Defaults" is the only selection that works, my app then launches.Shouldn't "Save" and/or "Apply Defaults" do virtually the same thing considering I have all Permissions set to Allow.
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Mar 26, 2010
I've been using my verizon Storm 9550 for a few months now without any serious problem. However since 2 days ago, the browser could only display mobile site correctly. Every time I try to go to a full site, it displays a loading bar and after that it just shows a blank screen. Even when I try to search on google, the result page is always blank. Could anyone tell me what is going wrong here?
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Apr 17, 2010
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
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Feb 27, 2010
so my friend gave me his bb to update it for him. Im running windows 7 and i wanna update his phone whenever i connect it to my laptop it doesnt even recognize it same with his computer, I beleive its something with the phone is there anways to update the os thru putting it on a memory card or fixing this issue, the phones been wiped before different usb chords used so its not that, i my self can connect my bb 8900 to my laptop flawlessly, i also have a bluetooth but still, doesnt work, do i need drivers maybe? i have dm 5.0.1.
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Jun 16, 2012
i had the bold 9900 for a month, and yesterday it died. so i got it replaced at the at&t store and the new one will not connect to my computer. it says that the usb device does not have enough power to charge my device, which i know is not true because it worked just fine with the last one i had. it indicates on the battery meter that it is charging, but it does not charge. i have the desktop software installed and that does not recognize it either. the blackberry also does not show up on the control panel's device manager under "universal serial bus controllers".
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Jul 5, 2011
Bold 9870 up to date with downloads. Laptop, running Vista, with BB Desktop S/W Version 6.1.0.35
When I plug my BB in using the USB port, the Desktop S/W doesn't recognize the BB. The only change I've made is installing Google Chrome on my laptop.
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Dec 2, 2011
I purchased a Motorola Triumph from the virgin mobile promotion the other day and it arrived this morning. Unfortunately, I'm enrolled in a contract with tmobile that'll last another year before I can switch over so I'l have to wait before switching over to virgin mobile's plan. So the plan is to use my prior phone for 'phone stuff' and the triumph as a temporary ipod touch. So I spent a few hours experimenting with the wi-fi and it worked fine. But it was when I plugged it into my laptop with the usb provided, that problems started to arise
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Apr 1, 2010
My storm 9550 is currently running .320 which is not the newest release. Everytime I download the OS onto my computer (.517 and .607) I do the whole downloading process delete the vendor, go to application loader, it says new updates available for your phone, it does the whole downloading process but my phone still ends up with .320 --no changes. Am I missing a step, am I not supposed to delete the vendor.xml file or something.
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Jun 9, 2010
I have Verizon 9550 Storm 2. Before the unlocking the 3G and WiFi both have worked fine ! After the unlocking the Internet on my phone did stop work ! The WiFi connection pass fine but when I start the browser and try to open some site there is appear the message:
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Aug 29, 2014
ever since unpacking, my laptop wont recognize my new iphone 5S 64GB. I tried reinstall several times of itunes and assorted apple services and drivers, restarts of win7 64 bit ultimate and iphone too, no luck. I tried different ports for USB (without other things attached), different sides, different cables - nothing.Â
All other ipads and iphones we have connect perfectly and are recognized in itunes. I even had a home 64bit version of win7 on same laptop, and it is recognized there, but I cant do anything with that version since its damaged. I tried all apple support steps in several documents. I even tried parallel connected iphones to see how the new one behaves in terms of charging (charging also doesnt work) and I got this:Â
1. both iphones start charging on laptop restart.Â
2. both stop charging in middle of windows loading.Â
3. When windows are loaded, old iphone normaly recharges and is seen in itunes, new one not. New one from the box NEVER had option to trust computer.Â
I hear a pluging and unpluggin sound when I connect my usb or lightning connector for that new iphone. but nothing further. I tried stopping and restarting services etc...Looks to me like my iphone remembers my laptop AND win instalation and doesnt want to connect to them.Â
Info:
iPhone 5, iOS 6.1.5
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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