Can't Sync New IPhone 5s 64GB With ITunes Or Recognized By Laptop
Aug 29, 2014
ever since unpacking, my laptop wont recognize my new iphone 5S 64GB. I tried reinstall several times of itunes and assorted apple services and drivers, restarts of win7 64 bit ultimate and iphone too, no luck. I tried different ports for USB (without other things attached), different sides, different cables - nothing.Â
All other ipads and iphones we have connect perfectly and are recognized in itunes. I even had a home 64bit version of win7 on same laptop, and it is recognized there, but I cant do anything with that version since its damaged. I tried all apple support steps in several documents. I even tried parallel connected iphones to see how the new one behaves in terms of charging (charging also doesnt work) and I got this:Â
1. both iphones start charging on laptop restart.Â
2. both stop charging in middle of windows loading.Â
3. When windows are loaded, old iphone normaly recharges and is seen in itunes, new one not. New one from the box NEVER had option to trust computer.Â
I hear a pluging and unpluggin sound when I connect my usb or lightning connector for that new iphone. but nothing further. I tried stopping and restarting services etc...Looks to me like my iphone remembers my laptop AND win instalation and doesnt want to connect to them.Â
Info:
iPhone 5, iOS 6.1.5
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Info:
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Info:
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Info:
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Info:
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Info:
iPhone 5c, iOS 8.1.1
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Info:
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My iPhone 4 suddently won't charge anymore nor get recognized by iTunes it's a hardware issue but not sure which part.
Sympthoms:
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At this moment I have no remaning battery charge so the phone can't be turned on. Before battery was drained, I tried to reset my phone, turn it off/on again, remore all settings (through the phone, because I can't do it through iTunes)
None of this worked. So, I guess it has something to do with the iPhone dock connector..
Info:
iPhone 4, iOS 5.1
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