BB Storm 9500 :: WiFi Profile Gets Recognized But Does Not Connect To Internet
Feb 20, 2010
I have a storm2 (9550) that I bought from a friend. My friend's service carrier was Verizon Wireless (USA) and my Carrier is ATT (USA). I have unlocked the phone and works perfectly. I do not have a DATA Plan and do not want to use internet through ATT. The first couple of days I had the phone I was able to connect to the internet through my home's WiFi. But on the third day when I finally unlocked the phone and used my ATT SIM card, I could not connect anymore. Everything else works fine. My home WiFi profile gets recognized on my BB but does not connect to internet. (Failed to obtain an IP address). Could it be that ATT is blocking my WiFi connection? Or is the problem still within my BB and router?
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Aug 23, 2010
2 days back I purchased storm 2 9520.When ever I try to connect my device to internet with wifi it is showing unable to get IP address.I am unable to understand what to do with my device.Please help as I am new bee to blackberry family.And more over this is my first expensive devise.
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Jan 19, 2010
Brought my first BB yesterday,a Storm 2 as I hated my iphone - however my BB days could be numbered as first impressions are not so good !Got it unlocked through Vodaphone onto the Orange network as my Iphone contract still has 20 months to go !I cannot connect to the internet unless I am at home and connect through my wifi ?I get "This is a wifi service.Please ensure your device has an active wifi connection and try again "Is this one of many problems that I will get as i am on orange and not Voda ?Also can the memory be increased for music etc ?
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Aug 14, 2011
I juz received a blackberry storm 9500 from my sister, and I don't know how to connect it to wifi (I'm very new at this). I've tried google and found different answers, ranging from "storm 9500 cannot connect to wifi", to "i have one and it can connect just fine". I can't find the wifi option in the "manage connection", and there is no browser icon on the home screen either.
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Feb 7, 2010
I am having some very irritating issues with connecting my Blackberry Storm to my HP laptop and custom built PC. Both computers are running Win 7. Both computers have Blackberry Desktop Manager on them. Both computer's USB ports are fully functional, been tested by other devices including my old Blackberry Curve 8330. Mass storage mode is on. Here is what is happening: Nothing. When I plug in the micro USB into the Storm and the USB into the laptop/pc, nothing happens on the computer end. No notification that a USB device has been plugged in, no device connected in BBDM. The Storm, however, goes into charging mode. So the USB port works on the phone, because it charges, but NOTHING happens on the computer, no "ding" sound plays like when other USB devices connect, no window activity, nothing.Here is what I've tried:
A battery pull.Restarting the computers.Putting Mass Storage on Auto-Detect.Using an older verson of DM, then reinstalled the one I got from Verizon Wireless' website. Downloaded drivers for BB Storm (I may not have done this correctly, as I am not sure which ones to download) The USB cable I'm using is a "universal" one, with the cord itself being a mini-usb connector, with a micro-usb adapter, that I just bought from Best Buy today. Like I said before, the phone does go into charge mode when this is connected, so the cord itself should be fine. I'm really baffled on this. I've searched the internet over and over, and found nothing. If anyone has ANY idea on what to do, please let me know. And if no one has any idea, can I be pointed in the right direction on contacting someone that does? I really need to be able to connect my Storm to my laptop for tethering purposes.
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Sep 19, 2011
i cant connect to the internet without wifi and i have tried adding my friends on BBM and it just says pending they have tried adding me and all they get is an error message. i have tried registering to the host routing table but have not recieved anything back how long should this take to work?
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May 26, 2010
When I plug in my Storm to my computer with windows 7 it doesn't recognize it and then the phone reboots. Works fine on Windows XP, What can i do to get this to work, other than go to Verizon again and get a new one.
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Feb 12, 2010
Windows XP SP2 latest updates.Just received my BB storm 2 from Verizon Wireless, it is a business unit working with BB server.I installed BB desktop manager from the supplied BB tools CD, Tried to hook the BB with the supplied cable and it finds it as Blackberry but can't find the drivers, I have the yellow "!" in the device manager.I tried to point it to:C:Program FilesCommon FilesResearch In MotionUSB Drivers, not pulling the drivers.I tried to uninstall and install the DTM, not working.
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Nov 22, 2012
i cannot open app world and connect to the internet even with a wifi connection. I just recently upgraded my OS and app world and that's when all this started to happen.
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Jun 23, 2010
I'm wondering if it's possible to create a sound profile that will only ring/vibrate if a specific contact is calling or texting? Basically I don't want to be woken up in the middle of the night if someone else calls or texts, but it's important that I get calls or texts from this person regardless of the time of night.
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Apr 11, 2010
I bought my storm a few months ago and always assumed that the 8gb card it came with, worked. Recently, I started getting apps and themes, and went to my memory and my total memory is 879.2 MB. There is an 8 GB card in it but says there is not one inserted and everything is enabled...
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May 1, 2010
I went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.
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Feb 12, 2010
I have just bought a Storm 2 9550 that is from Verizon USA. The device is GSM unlocked, and I am using it from Hungary on a local carrier. I am in the middle of a carrier change that has Blackberry services, however I currently have 3G web access on my actual carrier. However, the integrated browser that came with the phone, does not allow me to use the 3g network, only WIFI service. I cannot even set it to 3G on the browser options tab, as it only offers "hotspot browser".
Is there any way I can find a http browser that supports the 3g network, so I could surf the web on this carrier until I complete the carrier change? Is there any on Blackberry App world? I didnt manage to find one.
Also, I would like to have a POP3 client on my device that can communicate through 3G with a pop3 mail server, as the integrated email messaging software that Blackberry device software 5 offers is only capable of having a mail account through a BB service provider.I am very staisfied with the device itself, great for managing calls, and multimedia - did not face any crashes at all (maybe once when I wnated to take a picture and it frozen when the flash lit up).
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Feb 12, 2010
I have looked everywhere and i cant seem to find any drivers. the blackberry website seems to say that they are on windows update and I can find them but i don't know how to extract them. Basically, i have a custom built pc and windows 7. All usb ports have been tested with other devices. I tried the desktop manager 5.0 and 4.7 and that doesn't recognize my BB. Windows says that i have connected an unknown device.
I tried rebooting the device and pc and removing the battery from the device. All to no avail.
Someone please tell me where to find it, give me steps to get it working, or where to find a self extracting driver. Also I downloaded the RIM blackberry smartphone driver from the windows update site and it still says it didn't install correctly
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Apr 21, 2010
Does anyone know what could possibly be wrong with my BlackBerry Storm 9500?Just recently went to the UK and internet was working fine and now I'm back in Australia the internet wont work at all. It says "You are currently not in an area that can handle data communication. As a result the browser cannot retrieve any web pages" This happens even when Im in full reception and where I would have been prior to leaving!?
Usually I just turn it off and take the battery out but this time it doesnt work. I have no idea what to do or anything about the network etc.
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May 13, 2010
I have a unlocked Blackberry Storm and I just signed up for blackberry service yesterday and it has got activated.
my edge has been converted to EDGE now.
But when I see, Mobile Network > Mobile Network Status .
It shows, BLackberry Internet Service : Not Connected.Also, im not able to access anything.
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Jan 15, 2010
I recently got a blackberry from ebay and set it up on PagePlus. I got the phone around December 20 and activated it the 21st. The internet worked fine! All of a sudden it stopped? I'm wondering why did it stop? I have plenty MB left.
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Mar 3, 2010
My Storm is running all of the latest official software and when I connect it to my Windows 7 PC it shows and error for a fraction of a second and reboots. If left connected via USB it continually crashes until disconnected. It previously connected without issue on my current computer. Has anyone had this issue and what fixed it?
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Dec 31, 2010
Is wifi tech not in storm 9500 because I can't just get it on my phone.
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Dec 29, 2011
I've just received an used Blackberry Storm 9500. I know it has not built-in wifi, but I was just wondering (and I read some things about it) if with an Sd+Wifi Card could wifi work. If it can, how? Which card should I buy (that you know it works), how can I configure it/which app should I install afterwards?
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Mar 22, 2010
When I connect my Storm to my pc and open My Computer then open the blackberry drive then click video folder, then copy files to pc all my videos on my Storm disappear. I can access them on the pc but can't find them on the phone. I pulled the bat and disabled/enabled media card but still nothing.
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May 11, 2010
My dear boss has bought a Storm 2 and is having problems connecting to a wifi hotspot. The blackberry is standalone and have checked updates wifi locations / signals etc. The wifi network he tries to connect to is the captive login type, i.e. open browser window to type in password. After connecting to the wifi and clicking complete you should see : However, we only see prioritize wi-fi profiles.Can anyone help ? Have i missed something?
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Jan 22, 2010
I was going to try and log on to the internet using my storm 9530 and i noticed that i don't have a "browser" icon in my menu applications, so i couldn't access the internet to surf or download anything.. can anyone help me on how i could get the browser icon? i don't remember ever deleting any applications on my phone
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Feb 9, 2010
trying to connect my storm to my mac, but doesn't seem to work I have plugged in the usb lead, it charges the phone but thats about it, when I go System profiler it doesn't even recognise thats its connected, I've tried it in different USB ports but still nothing.
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Jan 16, 2010
When I plug into my laptop it doesn't find the device memory in windows. Also, when I plug into media sync it doesn't find my blackberry. Desktop manager always find my blackberry and window always finds my media card. Does anyone know what to do about this?
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Mar 20, 2010
Storm 9550 (2)
5.0 version of OS
14.5gig free on card
Unlocked, purchased from NewEgg
Formally a Verizon Phone
I am stationed in Afghanistan and purchased this unlocked version. I am using a Local carrier (Roshan). Everything works great once I sorted a couple of minor issues except I cannot get the wifi to come up. I can connect to wireless routers and says "connected". But the wifi is still grayed out and I am unable to use it (wifi) for anything or register the phone. I would like to be in a situation where the wifi will work independent of the sim card installed.
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Jan 8, 2012
I cannot connect to the internet using my Black Berry Storm 9530 verizon.
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Jul 3, 2010
I just spoke with those from verizone wireless and they said that a verizon device is unable to connect to the internet outside of USA. My blackberyy 9530 storm bought from ebay is unlocked and works fine on gsm network here in Spain,but i have no internet... i wonder if is because what they said or just my blackberry is mesed up?
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Apr 19, 2011
I just bought a refurbished BB Storm 9530.. now the problem I am having is that I cannot connect to the internet.When i was looking around I could not find any brower. I then went and tried to do the network diagnosis, and it pretty much failed all of it. I purchased this off of amazon.com and so far i love it. I only wish that I could access the internet with it. I am currently using T-mobile, and I am pretty sure I have a data plan on my account.
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Apr 21, 2011
How to know it's accessing Internet by wifi or 3G?
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Apr 28, 2011
I can connect to a wifi network but I'm not able to look something on the internet. With a mobile provider it's possible.
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