BB Storm 9530/9500 :: Internet Is Not Working
Apr 21, 2010
Does anyone know what could possibly be wrong with my BlackBerry Storm 9500?Just recently went to the UK and internet was working fine and now I'm back in Australia the internet wont work at all. It says "You are currently not in an area that can handle data communication. As a result the browser cannot retrieve any web pages" This happens even when Im in full reception and where I would have been prior to leaving!?
Usually I just turn it off and take the battery out but this time it doesnt work. I have no idea what to do or anything about the network etc.
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Jan 15, 2010
I recently got a blackberry from ebay and set it up on PagePlus. I got the phone around December 20 and activated it the 21st. The internet worked fine! All of a sudden it stopped? I'm wondering why did it stop? I have plenty MB left.
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Mar 10, 2010
I am having trouble trying to use the Voice Dialing feature on my phone.It used to work fine, but now any time I try to access the Voice Dialing, it goes to to the Voice Dialing screen, and it starts Initializing/syncing, but it just backs out back to the main screen.I've tried using convenience keys and the touch screen to access Voice Dialing.Nothing works.
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May 13, 2010
I have a unlocked Blackberry Storm and I just signed up for blackberry service yesterday and it has got activated.
my edge has been converted to EDGE now.
But when I see, Mobile Network > Mobile Network Status .
It shows, BLackberry Internet Service : Not Connected.Also, im not able to access anything.
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Feb 4, 2010
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
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Mar 4, 2010
I upgraded my 9500's OS to 5.0.0.425 post which I haven't been able to bring up the keyboard by swiping my finger from the bottom of the screen to the middle. However when I try to swipe it down, the keyboard does disappear. Is this a common problem with the 5.0.0.425 or is it just me who is unlucky?
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Jan 26, 2010
Hey guys i have a unlocked bb storm 9530. i am currently using it with tmobile but i cant seem to get the captal EDGE and all the apps that require data are not working such as facebook, ebay etc. is there any OS' that u guys are using that can fix this problem?
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Jan 26, 2010
Red Hard key Won't power off, won't end a call and on the BB logo hard key no menu will open. It's like they click but actuate nothing? keys 2 and 4 of the bottom row if I've lost anyone.How can I 'fix' these keys. Worked great this am. did several battery pulls.Phone is in an OEM holster 24/7
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Sep 12, 2010
I wish there was an easy way for me to portray the amount of disdain I have for my Storm at this time, however, that won't do me any good!I'm just looking to get some insight to my problem and whether or not it can be resolved! It would be really unfortunate if I had to replace my lump of a phone as I am a college student that just moved away from home and am in the middle of my two-year contract.My phone is still in operating order minus the faulty touchscreen, it still receives messages, emails, and even phone calls. All the side buttons work, in short, the screen is just dead.I did not drop it nor spill any liquids on it and I've performed a plethora of battery pulls. I'm at a loss!Let me describe the events that occurred before (seemingly) death of my touchscreen. I was at a friends house preparing for a 9/11 5k race when I noticed my battery was running low so I left it in a safe place to quietly run out of steam because I had no need to carry a phone during a race. At this point it was still fully functional. After the race, I check my phone to see if it was out of power yet which it was. I get home later that night and charge it only to rudely surprised by an inoperable screen. I cleaned the screen and did a few battery pulls afterwards in hopes it was only a minor problem to no avail.
A little hardware information that may be of use:
Verizon Carrier
OS .328
I was also in a moderate car crash the day prior so perhaps that may have caused some problems? Externally, my phone is in mint condition. I suppose this just hasn't been my week!
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Aug 19, 2011
I recently purchased a BlackBerry Verizon Storm 9530 from a website....the BBM and internet data plan doesn't work even after activating the plan through my carrier (Vodafone)..
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Mar 31, 2010
According to bbleaks, it sounds as though there insinuating that an OS leak for Storm 9500/9530 will be coming within the next week or so. If its true then sweet! Can't wait!
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Jan 31, 2010
i dont remember my secret pattern code, then i want to know how to unlock my blackberry storm 9530 or reset.
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Mar 31, 2010
What are the steps for removing and reinstalling a sim card for the 9530? Is this one on the 101 series?
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Jul 30, 2010
My lock button on the upper left and call button is not working. Is this an OS problem? how will i solve it?
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Jan 23, 2010
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
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Feb 11, 2010
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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Jan 6, 2010
So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!
I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!
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Jan 23, 2010
For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.
So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.
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Jan 25, 2010
I'm having trouble with video playback on my Storm. I put movies on that I have used and have worked before, and now will not. When I play movie it gets the green loading alert in corner then starts to play the audio only with no video. I am on .419 shrunk, is it possible it removed something to play video. My recorded movie from camera do playback.
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Feb 26, 2010
I have had my Storm since it came out. I take great care of it, only update with official revs of the BB OS. I only have a few applications. I turned it on a few days ago and got a white screen that had a JVM error 102. Called VZ tech support and they told me I had a corrupt file in the OS and asked me to unistall and reinstall. I have done this 5 times and still I have a white screen that has reset on it. Even doing a cold boot, nothing changes.
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Feb 12, 2010
I have looked everywhere and i cant seem to find any drivers. the blackberry website seems to say that they are on windows update and I can find them but i don't know how to extract them. Basically, i have a custom built pc and windows 7. All usb ports have been tested with other devices. I tried the desktop manager 5.0 and 4.7 and that doesn't recognize my BB. Windows says that i have connected an unknown device.
I tried rebooting the device and pc and removing the battery from the device. All to no avail.
Someone please tell me where to find it, give me steps to get it working, or where to find a self extracting driver. Also I downloaded the RIM blackberry smartphone driver from the windows update site and it still says it didn't install correctly
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Mar 11, 2010
I'm looking to remove voice dialing from my storm but can't find a device software download that works. When I tried to get it from verizon's site it would not let me download the mr3 update to my computer.
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Jul 25, 2010
could anyone please help me out i wanna delete all the pictures on my storm but dont want to do it one by one.Is there anyway you can delete them all at once?
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Mar 10, 2010
I successfully tethered my Storm to my Apple laptop using Bluetooth, but when I try to get on the Internet it takes me to the Mobile Broadband Connect page and asks me to subscribe to the $30 a month plan. Now I just want to be able to use my laptop about once a month when I am up in the mountains, so it is a waste to spend $30 for the Mobile Broadband plan when I will be using about 20 MB worth of data on my laptop every month. Is there any way at all to get around this screen and get on the web with my computer? I understand this is ethically dubious, but again, I pay for the data plan every month and I just occasionally would like to access data with my laptop.
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Feb 5, 2010
Bought an unlocked Storm 9530 yesterday and popped in my T-Mobile SIM card. I could text, but not place any calls. When I tried calling, I received a "No circuit/channel available". At the call screen I see a a phone number that isn't mine. After I gave up I turned off the phone for a while and let it charge. Upon booting up I got an error message and my SIM refused to work at all. It says SOS at the top right and even though my mobile network is on, it just doesn't do anything. I have the mode set to GSM/UMTS and 3G/2G. I can't even select a network manually. I get an error that says "Unable to acquire network."
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