My dear boss has bought a Storm 2 and is having problems connecting to a wifi hotspot. The blackberry is standalone and have checked updates wifi locations / signals etc. The wifi network he tries to connect to is the captive login type, i.e. open browser window to type in password. After connecting to the wifi and clicking complete you should see : However, we only see prioritize wi-fi profiles.Can anyone help ? Have i missed something?
I have a Storm unlocked from Verizon but I'm using it on AT&T. Everything works fine except my OPTIONS button disappeared! Now I can't go to any of my settings. Plz help!
when I set up my email I only get the option for regular email accounts to be set up and not the BES option. I have set up my gmail account and that is fine. I have also set up my email account from work to synch via the web exchange but not through the BES.I really want this option as I know it is the better way to be set up, we have BES set up on our work server I just need the option on my handset to do it!
I've suddenly missed the SMS icon on my BB Storm 9500. I've brows the forum and tried the different solutions I've found there..hide and show all .. searched for the icon in other folders. I've changed the SMS and email setting to Separate instead of theme control and nothing happened.
A few days ago I performed the recent update to my 9530 Storm. Things work a lot smoother and faster, which is great, however I notice my Music icon has disappeared since then. And not just gone, but COMPLETELY gone! I have no desktop icon for music, nor is it located under my Media icon. Actually, it is not located anywhere under any folder in the entire device. I know that my music is still somewhere in there, however, as I can access them (begrudgingly) by doing the following: Media --> *Blackberry button* --> Explore --> Media Card --> Blackberry --> Music And there they are! So, my question is this: HOW do I get the shortcut to appear on my main page, as well as under the Media icon, again?
I just did I reset on my phone and my app world icon went missing ?So I searched everywhere and couldnt find it, then went to the applications option and it said it was still there. So I deleted it and when my phone booted back up the icon was back, and then I re-installed it and the icon was gone again but it still shows its installed in my applications list ?
I juz received a blackberry storm 9500 from my sister, and I don't know how to connect it to wifi (I'm very new at this). I've tried google and found different answers, ranging from "storm 9500 cannot connect to wifi", to "i have one and it can connect just fine". I can't find the wifi option in the "manage connection", and there is no browser icon on the home screen either.
I was going to try and log on to the internet using my storm 9530 and i noticed that i don't have a "browser" icon in my menu applications, so i couldn't access the internet to surf or download anything.. can anyone help me on how i could get the browser icon? i don't remember ever deleting any applications on my phone
When checking voicemail, after the prompt to enter the passcode the first row of numbers are missing from one of my users new Storm2. When contacting the service provider (Verizon) the support person there said that she had swapped out a persons phone 4 times with the same result.
I've just received an used Blackberry Storm 9500. I know it has not built-in wifi, but I was just wondering (and I read some things about it) if with an Sd+Wifi Card could wifi work. If it can, how? Which card should I buy (that you know it works), how can I configure it/which app should I install afterwards?
2 days back I purchased storm 2 9520.When ever I try to connect my device to internet with wifi it is showing unable to get IP address.I am unable to understand what to do with my device.Please help as I am new bee to blackberry family.And more over this is my first expensive devise.
Storm 9550 (2) 5.0 version of OS 14.5gig free on card Unlocked, purchased from NewEgg Formally a Verizon Phone I am stationed in Afghanistan and purchased this unlocked version. I am using a Local carrier (Roshan). Everything works great once I sorted a couple of minor issues except I cannot get the wifi to come up. I can connect to wireless routers and says "connected". But the wifi is still grayed out and I am unable to use it (wifi) for anything or register the phone. I would like to be in a situation where the wifi will work independent of the sim card installed.
I have a storm2 (9550) that I bought from a friend. My friend's service carrier was Verizon Wireless (USA) and my Carrier is ATT (USA). I have unlocked the phone and works perfectly. I do not have a DATA Plan and do not want to use internet through ATT. The first couple of days I had the phone I was able to connect to the internet through my home's WiFi. But on the third day when I finally unlocked the phone and used my ATT SIM card, I could not connect anymore. Everything else works fine. My home WiFi profile gets recognized on my BB but does not connect to internet. (Failed to obtain an IP address). Could it be that ATT is blocking my WiFi connection? Or is the problem still within my BB and router?
Clicking on Options from home screen, does not show the menu item "advanced options". It used to be there nut now is gone. It "was" the last menu item in the option but now the last one is "Third Party Apps".
In order under Options the list is as follows:
1. Sounds and Ring Tones 2. Network Connections 3. Display 4. Typing and Input 5. Device 6. Call Management 7. Security 8. Accessibility 9. Third Party Applications
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
I recently updated the software on my Blackberry Storm 9500 to version 5.0 and now i cannot send mms (though I can still receive mms).I have spent over 4 hours on the phone with my carrier (Vodafone) and they have no idea why I can no longer send mms. I tried downgrading the software and found I could send mms again.Is there any way of fixing it so i can have the newest version of software on my Blackberry and still be able to send mms?
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
I am a customer of Verizon Wireless in the USA and have recently had a brand new phone sent to me. I live in Canada so I have to manually activate my phone. I have no problems doing the manual activation to allow me to make and receive calls. However, I cannot register my phone to get my data usage set up. After hours of troubleshooting over the phone with Verizon, they've some up with the conclusion that I have to be in the US, and on the Verizon network to register the phone. I have always been on the global data plan. So, basically right now I'm with a smartphone that has zero smartphone capabilities. is another way to get this phone activated.
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
So my old, wine covered Storm is gone and I got a brand new replacement from Telus today. Hurray! I backed up the old phone and restored it backup on the new one, but all my third party apps are gone (Telus told me that they should transfer, but I was skeptical). Is there anyway to get these back without having to re-download them all? There's two or three that I actually paid for... it would suck to have to re-buy them!
I'm looking at BlackBerry Desktop Manager, and there's an option to import 3rd party apps from the old phone to the new one, but you need to have both phones at the same time I think. Not too handy!
For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.
So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.
I'm having trouble with video playback on my Storm. I put movies on that I have used and have worked before, and now will not. When I play movie it gets the green loading alert in corner then starts to play the audio only with no video. I am on .419 shrunk, is it possible it removed something to play video. My recorded movie from camera do playback.
