BB Storm 9500 :: BB Storm 9520 / Missing BES Option
May 20, 2010
when I set up my email I only get the option for regular email accounts to be set up and not the BES option. I have set up my gmail account and that is fine. I have also set up my email account from work to synch via the web exchange but not through the BES.I really want this option as I know it is the better way to be set up, we have BES set up on our work server I just need the option on my handset to do it!
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Jan 3, 2010
I just recently bought the Blackberry Storm and I am having difficulty getting the MMS messaging to work. The icon is missing and when I try to send a picture or compose that type of message, MMS is not even an option.
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Apr 24, 2010
I've suddenly missed the SMS icon on my BB Storm 9500. I've brows the forum and tried the different solutions I've found there..hide and show all .. searched for the icon in other folders. I've changed the SMS and email setting to Separate instead of theme control and nothing happened.
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May 2, 2010
I have recently bought the Blackberry 9520 Mobile Phone, When i select Email setup in only gives me the option to setup a Work Email with Blackberry Enterprise.Is there i way i can add a Personal email address.
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Mar 10, 2010
I live in holland and want to buy a blackberry 9500 series ive now found an inport model of the 9550 (instead of the 9520 they sel in holland) i was wondering with this inport model can there be any isues with the functions on the blackberry who might not work because its an inport? anyone know anything about this or is there no reason i coulndt buy the 9550?
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Aug 29, 2010
I have a problem with my BB STORM 9520: after a phone call I made, the keyboard is completely stuck on the Homepage.So, instead of having a regular BB homepage with the menu etc..I have the QWERTY keyboard not going away in anyway.If I type some keys, it brings me to the "numeric keyboard", the one you use to dial the numbers when you have to make calls.
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Jul 11, 2012
I have an unlocked blackberry storm 9530 for TMOBILE. The retailer said that my phone has picture messaging. Well, it doesn't have that option. It only has the SMS option.I've searched everywhere for an answer but, I was unable to find one and I really need help. Also, my BBM doesnt work. & I don't have internet on my plan. HOWEVER, MMS and BBM option is still suppose to work.
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May 2, 2010
my sms icon went missing. how can i get it back?. I have a 9530 Blackberry storm!...
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May 11, 2010
My dear boss has bought a Storm 2 and is having problems connecting to a wifi hotspot. The blackberry is standalone and have checked updates wifi locations / signals etc. The wifi network he tries to connect to is the captive login type, i.e. open browser window to type in password. After connecting to the wifi and clicking complete you should see : However, we only see prioritize wi-fi profiles.Can anyone help ? Have i missed something?
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Feb 11, 2010
I had the Facebook application installed and I removed it because I found the mobile site easier to use. Since I unistalled the application the default "Send Using" when I make a new appointment is Facebook. I was having to change it to my regular email everytime I created a new appointment. I was able to change my default back to my email but I'm wondering if there is a way to remove Facebook from the options completely. I expected it to go away when I uninstalled the application. Can anyone please assist me?
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Jun 8, 2010
I am using Blackberry 9520 currently on 3 Mobile Australia. I have a problem with send and receive email on device. It is because there are no email service on my service book. Even I add or remove email in BIS account serveral time and register for host routng table and clear service book. I've never been able to obtain email service in my service book. Email I add in BIS are @three.blackberry.com and @gmail.com but both of them not work.
I call 3 Customer Care for many time already but they fail to resolve problem. They told me that they already correct service book for me. They told me that the device I have might have a problem asking me to send to service center to check. In my opinion, I didn't make sense to me. Why other service book are working fine except email serivice? Why I cannot obtain only email service? Pin messange, Messenger and Browsing are working OK.
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Jun 9, 2010
I bought a 9520 couple of months ago and face a peculiar intermittent problem. When I try to dial a phone number, none of the digits(except 0) get displayed on the screen. It happened a week ago and then after 3 -4 restarts came back to normal. But its happened again and is very frustrating coz am unable to dial any new numbers. This occurs only when you try to dial a number.
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Jan 29, 2010
I wake up this morning and my call log is empty. Anyone else get this or have any clues? Nothing else is gone, just them.
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May 31, 2010
A few days ago I performed the recent update to my 9530 Storm. Things work a lot smoother and faster, which is great, however I notice my Music icon has disappeared since then. And not just gone, but COMPLETELY gone! I have no desktop icon for music, nor is it located under my Media icon. Actually, it is not located anywhere under any folder in the entire device. I know that my music is still somewhere in there, however, as I can access them (begrudgingly) by doing the following: Media --> *Blackberry button* --> Explore --> Media Card --> Blackberry --> Music And there they are! So, my question is this: HOW do I get the shortcut to appear on my main page, as well as under the Media icon, again?
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Mar 1, 2010
I need to update my password for my email address on my phone. However, I have no Email Settings option in the Setup folder.What do I need to do to edit my settings?
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Jun 22, 2010
I am trying to reset my blackberry to what it was when it was first out of the box. I keep finding these same steps. When I go to do this I don't have a general settings option when I get that far. So what do I do?
Go to OptionsSecurity OptionsGeneral Settingsclick Menuselect Wipe Handheld
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Jun 1, 2010
I own a 9500 storm with firmware V4.7.0.83 (Platform 4.0.0.105) vodafone and i m sure everyone knows that this storm is extremely laggy... i have downloaded this :
Device Software release 5.0.0.742 / Platform 4.2.0.198 / OS 5.0.0.451 Vodafone Australia & Fiji and installed on my laptop, and i m using desktop manager V4.6, but when i connect my bb, it doesn't give me the option to update this firmware... so may i ask what when wrong? can someone help me on this? another question is since my unit is already unlocked, if i update this firmware, will it affect my unlocked feature?
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Apr 19, 2010
I just did I reset on my phone and my app world icon went missing ?So I searched everywhere and couldnt find it, then went to the applications option and it said it was still there. So I deleted it and when my phone booted back up the icon was back, and then I re-installed it and the icon was gone again but it still shows its installed in my applications list ?
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Feb 14, 2010
Ever since I installed Verizon's official OS 5.0.0.328 on the S1, my app memory from a restart has slowly dwindled.When it started to boot up with about 28 megs, I started to delete apps. At this point, I boot up with about 17 megs without adding any new apps or themes.
I have insurance, but can also wait for wait until more details are listed on either a Nexus or Iphone is released on Verizon in a few months.Wipe and reinstall? New phone?
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Jan 22, 2010
I was going to try and log on to the internet using my storm 9530 and i noticed that i don't have a "browser" icon in my menu applications, so i couldn't access the internet to surf or download anything.. can anyone help me on how i could get the browser icon? i don't remember ever deleting any applications on my phone
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Jan 7, 2010
When checking voicemail, after the prompt to enter the passcode the first row of numbers are missing from one of my users new Storm2. When contacting the service provider (Verizon) the support person there said that she had swapped out a persons phone 4 times with the same result.
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Jan 18, 2010
i have a unlocked blackberry storm for tmobile i can send and recieve texts and the internet works fine, however when i try to call it says no channel/circuit avaliable. i went to india for a few weeks and calling worked just fine there is there any way to fix this problem?
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Jan 23, 2010
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
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Feb 11, 2010
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
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Jul 31, 2010
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
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Mar 11, 2010
I am a customer of Verizon Wireless in the USA and have recently had a brand new phone sent to me. I live in Canada so I have to manually activate my phone. I have no problems doing the manual activation to allow me to make and receive calls. However, I cannot register my phone to get my data usage set up. After hours of troubleshooting over the phone with Verizon, they've some up with the conclusion that I have to be in the US, and on the Verizon network to register the phone. I have always been on the global data plan. So, basically right now I'm with a smartphone that has zero smartphone capabilities. is another way to get this phone activated.
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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