BB Storm 9500 :: 9520 Cannot Obtain Email Service Book
Jun 8, 2010
I am using Blackberry 9520 currently on 3 Mobile Australia. I have a problem with send and receive email on device. It is because there are no email service on my service book. Even I add or remove email in BIS account serveral time and register for host routng table and clear service book. I've never been able to obtain email service in my service book. Email I add in BIS are @three.blackberry.com and @gmail.com but both of them not work.
I call 3 Customer Care for many time already but they fail to resolve problem. They told me that they already correct service book for me. They told me that the device I have might have a problem asking me to send to service center to check. In my opinion, I didn't make sense to me. Why other service book are working fine except email serivice? Why I cannot obtain only email service? Pin messange, Messenger and Browsing are working OK.
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Jan 3, 2010
I need cricket service book entries to have my browser and mms working again. i tried the register now thing. If u can email me at boliver1991@yahoo.com. Ive been searching all day for them.
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Jun 3, 2010
Im having trouble idk why been sending emails with out a problem did an upgrade to a hybrid but i dont think that is the problem re sent all my service books, but when i go to reply to an email it says i dont have a service book for messaging?
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May 2, 2010
I have recently bought the Blackberry 9520 Mobile Phone, When i select Email setup in only gives me the option to setup a Work Email with Blackberry Enterprise.Is there i way i can add a Personal email address.
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Jan 23, 2010
I'm having is when I go to send the service books to activate email I keep getting update failed I tried the diagnostic test and manually sending the books. I was wondering if I can replace the verizon email service books with att's books also if that is possible what books will I look for in crackutil any help is appreciated
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May 20, 2010
when I set up my email I only get the option for regular email accounts to be set up and not the BES option. I have set up my gmail account and that is fine. I have also set up my email account from work to synch via the web exchange but not through the BES.I really want this option as I know it is the better way to be set up, we have BES set up on our work server I just need the option on my handset to do it!
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Mar 11, 2010
I have a Blackberry Storm, that won't allow me to synchronize my address book.Once I have agreed to 'processing device address book', and the synchronization is about to happen, an error prompt appears "CONNECTOR SPECIFIC ERROR".How can I synchronize my addresses from the blackberry to my windows address book without "connector specific error"? ( should I be buying a new cable?)
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Jan 23, 2010
I just got this phone a couple days ago. My provider is O2de, and I have an unlimited data plan (that I verified was working when I couldn't get my browser to work) and I even pay €5 a month just because my phone is a BB. But when I try to get on the internet it says " your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the browser on your device".
I went and asked the next day, but they said everything is good on their end, and its a problem with my phone. Anyone have any idea of how to fix this? I cant send MMS because I don't have an email account registered because i cant do it without internet. Its really limiting what i can do with my phone.
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Aug 27, 2010
I just recently downloaded the BB DS6 and now my Address Book will not sync. On the Sync screen, it is grayed out and says "not installed". I never had this problem until I downloaded the new desktop software. I can't update my contacts from Outlook 2003 to my phone. Calendar, Memopad and Tasks sync fine.
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Mar 21, 2010
With the wealth of programming in the BB OS, it just seems anomalous that nobody has made a nice, rich and accessible business-type calendar/datebook that can sync with a desktop version so that new items can be typed in, instead of relying on the functional-but-certainly-slower onscreen method. And, so the calendar can be viewed from the desktop when appropriate.
I come from a long history of smartphones, from Kyocera through Palm, etc., and never thought to come up against this particular brick wall. So since RIM hasn't devised one, I thought I'd search the Web Store and find one, but specialized calendars seem to be the rule.Tried Google Calendar, but so far it won't sync with the RIM datebook.
Storm 2 9550
S/W Version 5.0.0.320
File Free: 120135020 Bytes
Apps: Google Maps, MyVerizon, Pandora, Poynt, Slacker Radio,
Washington Post, VCast Song ID, VCast Videos, Visual Voice Mail, Skype
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Jun 15, 2010
After installing 5.0.0.713, I noticed I had no calendar icon anywhere. I looked in all of my folders and made sure it wasn't hidden. I resent service books and that didn't restore the icon. Any thoughts would be helpful.
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Jan 23, 2012
I bought a this blackberry on eBay and IM am trying to connect to browser but it wont let me. It saying your device does not currently have a browser configuration service book entries. It also does not have a wifi internet connection server. Help I have got a CD from blackberry but my computer does not have a CD player.
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Jul 21, 2010
How many of 9500 users face problems with camera, keypad and other stuff? What is blackberry doing for such users who faces problem? Why there is no good service available for such costly handsets?Is after sales service of blackberry so bad?
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Jul 10, 2010
I keep getting a message "service not enabled for this device" when I try to log in to my IMs. I have the data plan on my phone and when i went to talk to my service provider they said everything was connected on there side.
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Mar 10, 2010
I live in holland and want to buy a blackberry 9500 series ive now found an inport model of the 9550 (instead of the 9520 they sel in holland) i was wondering with this inport model can there be any isues with the functions on the blackberry who might not work because its an inport? anyone know anything about this or is there no reason i coulndt buy the 9550?
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Aug 29, 2010
I have a problem with my BB STORM 9520: after a phone call I made, the keyboard is completely stuck on the Homepage.So, instead of having a regular BB homepage with the menu etc..I have the QWERTY keyboard not going away in anyway.If I type some keys, it brings me to the "numeric keyboard", the one you use to dial the numbers when you have to make calls.
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Feb 24, 2010
Everything seems to be working on my bb storm 9530. i have att plan.i cant send or recieve picture messages. i think either the service books are messed up or somethign else is wrong. i get no mms record found. i been reading and cant find a solution. if anyone knows an easy fix i can do from the handheld, great, but i dont want to do somethign dramatic like reinstall the os etc.
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Jun 9, 2010
I bought a 9520 couple of months ago and face a peculiar intermittent problem. When I try to dial a phone number, none of the digits(except 0) get displayed on the screen. It happened a week ago and then after 3 -4 restarts came back to normal. But its happened again and is very frustrating coz am unable to dial any new numbers. This occurs only when you try to dial a number.
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Jun 4, 2010
I have a storm running on tmobile. I found a fix to always get an EDGE and did it. it worked the first time and was fine for a few months but then it stopped working so I did it again. When I did my phone stopped having any data service. There are no entries in the host routing table..Ive reregistered my device a million times and its not working. Ive been on the phone with tmobile (they are no help) I read all the post about this but nothing has fixed it.
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Apr 14, 2010
Device info
Your carrier: Verizon
Blackberry Storm 9530; v4.7.0.148 (Platform 4.0.0.181)
Apps and free space
31,610,557 Bytes Free
No battery pull did not fix.
When writing your question
Yesterday added Blackberry Enterprise Server 4.1.4.17 to the phone, which previously had been provisioned by Verizon directly (connected to our exchange server). Email comes in just fine, but if I wish to either reply or forward the message, at the very top of the message, there is a note that states: "Send Using" and next to that is a button that shows "Desktop v" (the v is a down arrow). I am unable to change the Desktop button to my email account.
Saw the following post: http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Composing-Sending-Emails/m-p... and tried changing the default, which it allowed me to do, but to no avail.I am unable to respond to or forward any emails I have received on the hand-held unit.The option to send is available but when I send it comes back with an error message that it is unable to send from desktop.
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May 11, 2010
I have 4 Gmail addresses on my BB Bold and the main account is missing the "email name [SYNC]" in the service book (I accidentally deleted it I think). Since I'm having issues with syncing already I figured I need it but I'm not sure. I resent all service books, but this particular one is still missing.
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Apr 26, 2010
I am 1 step away from throwing this phone against a wall, I really need to access my emails asap.. So hoping some1 can help..Basically it seems to intermittently go into this mode or has this bug or even screen damage? If i open my emails for example what ever I click on it highlights every email from the top to that specific email instead of just selecting 1 email. I cannot click on any individual email it just highlights multiple emails and its impossible to open any emails like this, even if I use the BB Function button then click on Open it jumps to the top "Help" and wont select "Open" or any were else on the menu. It happened a few times over the last week or 2 then randomly goes back to normal, was fine all weekend now it has just happened. I cant select some of the main icons on the home screen either, it's really starting to seem like the touch screen is damaged?? (Also I noticed on the facebook ap there is 1 icon it will now not select unless I tilt it to the side..)
BkackBerry 9500
smartphone(3g)
v5.0.0.451 (Platform 4.2.0.198)
3G bands 1
Cryp Kernel v3.8.5.85
Brand Version 1.0.120.447w
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Mar 17, 2010
I have the icon sayin that i have an unopened email but when i looked there was nothing that i had not read yet.. i did a battery pull (my first instinct) and then clicked marked all open in the options menu and it is still there there is no red * next to the icon just the envelope with the number 1. i also checked my vmail and deleted all vmails and it is still there please help!
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Mar 3, 2010
In the last day or so have I experienced a problem where by I get a new email notification icon, but no new email in my inbox. At first I suspected it was the Android theme I have running, but when I went to use a different them I was getting the same result everytime.
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Apr 19, 2010
Upgraded os last night and somehow i managed to delete all my email addy, i was able to get my yahoo gmail etc back but cannot figure out how to get @vzw.blackberry.net back. I tried resending service books, restoring from 2 previous backups nothing... Anyone have any idea on how i can get it back? i use it for several things.
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Jul 22, 2010
So I randomly got this email two days ago:
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Jun 23, 2010
Well I've been having problems with my phone like most people, anyway I rebooted my phone to find a new email icon up instead of the old one. If you would like to see what I mean, add me on BBM, and I will show you a pic. My pin is 305E195B.
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Jan 30, 2010
I don't want all of my emails to go to the BlackBerry. I'd like to keep them comming to my desktop except for those rare occasions that I'm away from the desktop and want them to go to both the BB and the desktop. I know I can turn off my wireless connection, but doesn't that also turn my phone capabilities off also?
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Mar 10, 2010
I have a BlackBerry Storm (original version) and today, all of a sudden, the email senders name has stopped appearing - all I get on the top line is the little envelope icon and the time, no senders name appears.I cannot recall changing any settings or tinkering with the email settings.
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Aug 3, 2010
I just bought a Storm, second hand, and the Security Wipe had been performed. Everything works great, except I cannot get it to recognize my email settings. I have set up several phones in the past without any problems, and am using the same settings I have always used, yet it will not recognize them. Is this due to the Wipe that was performed?
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