BB Storm2 9550/9520 :: When Reply Email / Don't Have Service Book For Messaging?
Jun 3, 2010
Im having trouble idk why been sending emails with out a problem did an upgrade to a hybrid but i dont think that is the problem re sent all my service books, but when i go to reply to an email it says i dont have a service book for messaging?
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Jan 23, 2010
I just got this phone a couple days ago. My provider is O2de, and I have an unlimited data plan (that I verified was working when I couldn't get my browser to work) and I even pay €5 a month just because my phone is a BB. But when I try to get on the internet it says " your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the browser on your device".
I went and asked the next day, but they said everything is good on their end, and its a problem with my phone. Anyone have any idea of how to fix this? I cant send MMS because I don't have an email account registered because i cant do it without internet. Its really limiting what i can do with my phone.
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Jan 22, 2010
I have read all I can on this issue and it hasn't helped. I have a strange and dare I say new fault with my 9520. I can't send or forward emails BUT I can reply to an email. I am on BIS with O2UK and when I try and send, the option is just not in the menu and the mail symbol (for send) remains greyed out when I try and send or forward what I compose or receive.
All other data services are working and I have sent service books a hundred times and even tried 3 different OS's after doing security wipe!
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Jun 15, 2010
After installing 5.0.0.713, I noticed I had no calendar icon anywhere. I looked in all of my folders and made sure it wasn't hidden. I resent service books and that didn't restore the icon. Any thoughts would be helpful.
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Mar 28, 2010
I have noticed that i am unable to send an email to a person if i enter the email in the TO: section of the compose email. If i am replying to an email or clicking on a link like craigslist it works fine. If i am sending the email to a contact with a stored email address it works fine.
But if i just enter the email address for instance JRSpero@gmail.com the little send box in the upper right corner is not bright and is not able to be selected.
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Apr 10, 2010
Various times a day I have to look-up a number in my address book and make the call from there.Sometimes I press the Address Book icon, press find for the keyboard to show and to type the name I'm looking for or...
Press the call button, select the address book tab and press find for the keyboard to show and to type the name I'm looking for.BUT did you know that if you press the green call-button (from wherever you are) for 2 seconds it will go right away to the address book tab on you call screen with keyboard present?
Maybe it's old news or something new in .607? Whatever it is, I'm glad I found it and I consider it very useful for my use.
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Feb 9, 2010
How I can delete duplicate contact and address book entries on my Storm 2 (running .428). I initially installed Google Sync app which synced the contacts correctly without duplicates but the address book entries got duplicated. I subsequently added my Gmail account using the built-in email set up, now I have duplicate contacts. On the web, there are no duplicates on neither the address book nor my contacts. I have disabled the contact sync on the Google Sync, with no luck. I searched the forum and it seems there are others that have reported the same problems but no real solutions have been offered.
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Jan 26, 2010
Is there an alert to notify me that my phone has lost service, either an alert already on the phone or a 3rd party alert. There are times when I enter my office building that I am apparently losing service while riding in the elevator and I have to reboot to get it back. The problem is if I don't notice it, I end up having people get in touch with by another means wondering why I'm not answering my phone or why it is going straight to voicemail.
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Jan 16, 2010
I have unlocked Storm 2 9550 and I have a problem which is every 20 minutes my service go down until a reboot
How can I solve this problem?and I wonder if I can load OS which is for 9520 into my 9550?? can I ?
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Jun 4, 2010
I use my Vodafone Storm2 in England and have done for about 7 months now. I have a £40 per month contract with unlimited text messages, 600 minutes, unlimited emails, unlimited internet. However, I am going to the States for a six week internship from July 5th and want to take my BlackBerry. If I do nothing and use it over there, I could potentially rack up near to £15 extra per day! I obviously do not want to do that. Can I unlock my BlackBerry here and then pick up a SIM when I get over to the States? If so could I send emails, texts and make calls without being charged? How would I go about getting such a SIM and what would I want to look for?
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Jun 8, 2010
I am using Blackberry 9520 currently on 3 Mobile Australia. I have a problem with send and receive email on device. It is because there are no email service on my service book. Even I add or remove email in BIS account serveral time and register for host routng table and clear service book. I've never been able to obtain email service in my service book. Email I add in BIS are @three.blackberry.com and @gmail.com but both of them not work.
I call 3 Customer Care for many time already but they fail to resolve problem. They told me that they already correct service book for me. They told me that the device I have might have a problem asking me to send to service center to check. In my opinion, I didn't make sense to me. Why other service book are working fine except email serivice? Why I cannot obtain only email service? Pin messange, Messenger and Browsing are working OK.
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Aug 21, 2010
On bbm I keep getting an incoming bbm instant message alert/sound while im typing a message. The alert/sound only appears for incoming bbm messages when I'm typing on bbm. the alert/sound is different than the sound that I set on the profile menu and the volume is much bigger. Can I deactivate this alert/sound?
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Mar 29, 2010
Ok i have 2 storm 2s, on one the AOL Icon still shows up... *even after a battery pull* on the other my AOL icon has just turned into the standard email icon folder, black and white with the Globe underneath.... anyone know how to get the AOL Icon back on the phone? And what would cause it to fall off of one phone but stay on the other phone?
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Apr 20, 2010
I tried to setup my email on my BB storm 2 just now and when I go to setup>setup wizard>email setup> I only get one option > " I want to use a work email account with a blackberry enterprise server" when I click next, it says "has your blackberry enterprise server administrator provided you with an enterprise activation password?"And no I was not provided with one, so I hit no>next> it then says "contact your system administrator to find out whether an enterprise activation password will be provided, or if you need to install the blackberry desktop software" I do have the BB desktop software installed.So how do I fix this? Do I have to setup my email from the BB desktop program that came with my phone?
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Feb 4, 2010
Recently every time I get an email with an attachment, the attachment isn't there. I have sent myself a few documents as attachments and they don't show up on my Storm 2.
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Mar 21, 2010
how can I configure a (.edu ) type email for my school for my bb storm 2? I have no prior bb knowledge so I need help in the simplest way possible. Also where can I get/dl themes?
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Jul 3, 2010
I just upgraded the OS my Storm 2 from Blackberry/Verizon to .713 and now I have two icons on the main screen that I had set previously to combine. My emails and SMS text messages were combined eliminating one icon to have on the main screen. I used to be able to go under options from the email icon and change that. Now I can not find where to make this change back to one?
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Jan 27, 2010
I am still relatively new to Blackberry. I am confused about my email.Two questions:
1. If I reply to an email on my BB, is there a way to get a copy of it on Outlook on my PC? I would like to have some sort of paper trail on my computer.
2. If I read an email on Outlook, is there a way to make it show that the email has been opened on my BB? For example, I had four emails in my mailbox. I read them all on Outlook and responded to them. Then I look at my BB and I had four new emails, thought I've already opened, read, and responded to them.
Is there a way to mark as opened on my BB without physically doing so?
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Mar 5, 2010
How can I, on my S2, assign a specific alert from emails from a specific email address?
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Feb 17, 2010
I have been trying to figure out what delete 'on handheld' and 'on mailbox & handheld' mean. After some google and forum searches I am more confused. I use comcast for email. I use verizon for cell service (BIS). If I get an email to one of my addresses and it is spam or an ad or something disposable, is it possible to delete it from my phone and have it delete from the mail server as well - meaning, when I finally get around to opening outlook to download my mail, I will not get the ones I've deleted from my phone? I am sure this is a simple thing - but for some reason I get more and more confused the more I try to figure it out.
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Feb 2, 2010
Ok done my searching, with no luck. So here we are. Better to just do email setup for gmail or use the gmail app? I am running .428.
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Apr 17, 2010
I have 2 personal, 2 work, 2 miscellaneous email accounts. I combined the 2 personal into a "personal" folder, the 2 work in a "Work" folder and left the other 2 alone. I have 4 email accounts on my first 2 rows. You know what I mean, right? How do you manage your accounts? Do you have separate email accounts on your screen? How do you combine them? I know it is a personal preference but I am willing to try a new trick (even as an old dog!)
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Feb 15, 2010
I have 3 different icons on my bb home screen.."messages" "sms and mms" and "johnparker33@yahoo.com" do I need all of these 3 icons or can i delete on of them, what is suppose to go in my "messages" folder?
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Feb 18, 2010
Anyone know if rim is even thinking about giving the messages app threaded email? They did it for sms on storm 5.0 ... So why not for email too, right?
I think the email inbox would be so much more organized if email convos were threaded.
Guess it could be more complicated than sms, but it could definitely be done.
Thoughts, comments, ideas?
why does my keyboard always correct if as of?
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May 23, 2010
This is really getting annoying. I have everything set to my Gmail, but it keeps going to a Yahoo addy that I want to slowly get away from. I am trying to get people to stop sending to it, but I still have it linked to my Ebay and thats why I want to keep it on the phone...so other than a total deletion of the address, what can I do? (Yes, in messaging service I have the Gmail chosen)
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Mar 19, 2010
I have scrolled through the forums reading about both these phones and i have a few questions
1.What i am still unsure of is which phone is better suited to Canadian phone companies neither will get 3g coverage but will one work better than the other like will they both get 2.5g coverage?
2. Also i have read that possibly the 9520 will be comin to rogers but i havnt heard anything recent on it does anyone have news on a release date or anything?
3. Right now i am thinkin of buyin the storm 9550 from telus and either goin with fido or terminate my contract with them and stay with telus or move to rogers. Is there a company that is better suited to the storm 2 or will either giv me 2.5g?
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Feb 26, 2010
i HAVE A PROBLEM WHEN I SEND A RINGTONE TO MY EMAIL, I HAVE TROUBLE SENDING IT TO MY MEDIA.I CANT SELECT IT AND MAKE IT PARTOF MY RINGTONES.
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Feb 27, 2010
How do I go about recovering my BB user name that is needed for email setup? just purchased a Storm2 and my email account info didn't transfer over from the old 8130 as I had expected it to.I tried through the cust svc guy @ VZW when I picked up the new phone but they said they couldn't get the user name, only the password.
I thought I had to do this once before when everything went away on my old BB.+++
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Feb 6, 2010
Ok. I have looked online. I have resent my service books. I have done battery pulls. I've done....everything. I called Verizon and they resent my service booka and re-registered my email address. Then she told me to check in the applications list and see if I had blackberry attachment loader of something like that. I wasn't at my computer but she assured me that that's all I needed. Said all I had to do was connect to the desktop manager and load it on. It wasn't there. I have no clue what I need to do but if someone can please help me get this fixed I would greatly appreciate it. I can't open any pics that people send me and its driving me up the wall.
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Feb 24, 2010
One of the main reasons I returned my Storm1 was because of how loud the constant clicking was to produce an email. The fact that I was typing/emailing on my device during a meeting was very noticeable to others in the room given the click-click-click-click-click. Is this still the case with the Storm2?
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Jan 27, 2010
I use Gmail.When I send an email, I get a confirmation or secondary message on the Storm 2.How do you stop this?I had the original Storm, and somehow fixed this issue. Can't figure out how to do it on the S2.
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