BB Storm2 9550/9520 :: Cant Send Email But Can Receive And Reply
Jan 22, 2010
I have read all I can on this issue and it hasn't helped. I have a strange and dare I say new fault with my 9520. I can't send or forward emails BUT I can reply to an email. I am on BIS with O2UK and when I try and send, the option is just not in the menu and the mail symbol (for send) remains greyed out when I try and send or forward what I compose or receive.
All other data services are working and I have sent service books a hundred times and even tried 3 different OS's after doing security wipe!
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Mar 28, 2010
I have noticed that i am unable to send an email to a person if i enter the email in the TO: section of the compose email. If i am replying to an email or clicking on a link like craigslist it works fine. If i am sending the email to a contact with a stored email address it works fine.
But if i just enter the email address for instance JRSpero@gmail.com the little send box in the upper right corner is not bright and is not able to be selected.
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Jun 3, 2010
Im having trouble idk why been sending emails with out a problem did an upgrade to a hybrid but i dont think that is the problem re sent all my service books, but when i go to reply to an email it says i dont have a service book for messaging?
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Feb 26, 2010
i HAVE A PROBLEM WHEN I SEND A RINGTONE TO MY EMAIL, I HAVE TROUBLE SENDING IT TO MY MEDIA.I CANT SELECT IT AND MAKE IT PARTOF MY RINGTONES.
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May 27, 2010
I'm not receiving my e-mails. I searched through all the previous threads but my problem seems to be a little different than what past users have experienced. I stopped receiving e-mails this morning and cannot get any on my phone. I checked under Manage Connections --> Services Status and it says that I am not connected to the BES. I am however connected to Mobile Voice and BIS.I tried going into my e-mail setup to try and re-send the service books, but I get the error message that says, "Your device encountered a problem wit this application's server". So really I can't seem to do much of anything right now. I keep reading about the BIS website but am not familiar with it or do not know the address.
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Feb 20, 2010
I know a thousand and one people have complained about this, and I've been scouring the internet for an hour and a half reading stories.My Blackberry Storm2 (bought yesterday) has that issue with the buttons (green call button and red end call button, at the bottom) where they just don't click properly. Sometimes it does, most of the time it's either a bunch of little clicks when pressed or it doesn't recognize at all until you press it twice or more.
Aside from that, the phone appears to work just fine, and the bottom button issue is just irritating for now.I just want to know, is it worth it to go return it for this problem? Is it going to get worse with time? I don't want to go exchange for another phone that's going to be worse off or just has the same problem, which has happened to so many people.
Does anyone have this issue with their Blackberry and have kept it with the problem and it's hanging in there just fine? Is this phone even going to MAKE IT for 1-2 years?! Anyone have positive durability stories?
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Feb 2, 2010
I would like to know if its possible to send the same sms to all my contact in one time?
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Jun 27, 2010
I have a BB storm 2 - 9550. I have bought this phone from America but I currently moved outside of America and use it here because it is unlocked. It does not give me the option to send a MMS!!! Why does this happen? Even when I am in America and I insert a Verizon SIM, it still does not give me the option to send a MMS!
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Aug 1, 2010
When I put my phone on charger at night it enters bedside mode. Currently I have it set to silent for all. However, I would like two things to get through. Berry weather advisory, and phone calls from one or two contacts. I don't want phone only because I don't want to be woke up by just anybody but I would like for one or two people to be able to get through in case of a emergency.
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Jan 7, 2010
I just got my storm 2. Love it so far. Just a question about the screen. It feels very responsive and typing is a breeze, But it seems like i have to press a lot harder to get the send button to click. Anyone else experiencing this, or am i just being picky?
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Mar 29, 2010
Ok i have 2 storm 2s, on one the AOL Icon still shows up... *even after a battery pull* on the other my AOL icon has just turned into the standard email icon folder, black and white with the Globe underneath.... anyone know how to get the AOL Icon back on the phone? And what would cause it to fall off of one phone but stay on the other phone?
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Apr 20, 2010
I tried to setup my email on my BB storm 2 just now and when I go to setup>setup wizard>email setup> I only get one option > " I want to use a work email account with a blackberry enterprise server" when I click next, it says "has your blackberry enterprise server administrator provided you with an enterprise activation password?"And no I was not provided with one, so I hit no>next> it then says "contact your system administrator to find out whether an enterprise activation password will be provided, or if you need to install the blackberry desktop software" I do have the BB desktop software installed.So how do I fix this? Do I have to setup my email from the BB desktop program that came with my phone?
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Feb 4, 2010
Recently every time I get an email with an attachment, the attachment isn't there. I have sent myself a few documents as attachments and they don't show up on my Storm 2.
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Mar 21, 2010
how can I configure a (.edu ) type email for my school for my bb storm 2? I have no prior bb knowledge so I need help in the simplest way possible. Also where can I get/dl themes?
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Jan 5, 2012
I recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.
I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".
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Nov 15, 2012
I can receive and answer emails, but I just can't write and send a new one... None of my email addresses works.
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Jul 3, 2010
I just upgraded the OS my Storm 2 from Blackberry/Verizon to .713 and now I have two icons on the main screen that I had set previously to combine. My emails and SMS text messages were combined eliminating one icon to have on the main screen. I used to be able to go under options from the email icon and change that. Now I can not find where to make this change back to one?
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Jan 27, 2010
I am still relatively new to Blackberry. I am confused about my email.Two questions:
1. If I reply to an email on my BB, is there a way to get a copy of it on Outlook on my PC? I would like to have some sort of paper trail on my computer.
2. If I read an email on Outlook, is there a way to make it show that the email has been opened on my BB? For example, I had four emails in my mailbox. I read them all on Outlook and responded to them. Then I look at my BB and I had four new emails, thought I've already opened, read, and responded to them.
Is there a way to mark as opened on my BB without physically doing so?
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Mar 5, 2010
How can I, on my S2, assign a specific alert from emails from a specific email address?
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Feb 17, 2010
I have been trying to figure out what delete 'on handheld' and 'on mailbox & handheld' mean. After some google and forum searches I am more confused. I use comcast for email. I use verizon for cell service (BIS). If I get an email to one of my addresses and it is spam or an ad or something disposable, is it possible to delete it from my phone and have it delete from the mail server as well - meaning, when I finally get around to opening outlook to download my mail, I will not get the ones I've deleted from my phone? I am sure this is a simple thing - but for some reason I get more and more confused the more I try to figure it out.
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Feb 2, 2010
Ok done my searching, with no luck. So here we are. Better to just do email setup for gmail or use the gmail app? I am running .428.
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Apr 17, 2010
I have 2 personal, 2 work, 2 miscellaneous email accounts. I combined the 2 personal into a "personal" folder, the 2 work in a "Work" folder and left the other 2 alone. I have 4 email accounts on my first 2 rows. You know what I mean, right? How do you manage your accounts? Do you have separate email accounts on your screen? How do you combine them? I know it is a personal preference but I am willing to try a new trick (even as an old dog!)
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Feb 15, 2010
I have 3 different icons on my bb home screen.."messages" "sms and mms" and "johnparker33@yahoo.com" do I need all of these 3 icons or can i delete on of them, what is suppose to go in my "messages" folder?
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Feb 18, 2010
Anyone know if rim is even thinking about giving the messages app threaded email? They did it for sms on storm 5.0 ... So why not for email too, right?
I think the email inbox would be so much more organized if email convos were threaded.
Guess it could be more complicated than sms, but it could definitely be done.
Thoughts, comments, ideas?
why does my keyboard always correct if as of?
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May 23, 2010
This is really getting annoying. I have everything set to my Gmail, but it keeps going to a Yahoo addy that I want to slowly get away from. I am trying to get people to stop sending to it, but I still have it linked to my Ebay and thats why I want to keep it on the phone...so other than a total deletion of the address, what can I do? (Yes, in messaging service I have the Gmail chosen)
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Jun 9, 2010
I use the Tour on the Verizon network. This morning I went to start a new email and usually I type the first letter and all contacts starting with a letter J for example will come up - - But nothing comes up! I checked my phonebook and all contacts are in there like normal, but my email won't pick any up. I can type the whole name of a person I want to email and it's not linking it to my contact list/phone book like normal.
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Mar 19, 2010
I have scrolled through the forums reading about both these phones and i have a few questions
1.What i am still unsure of is which phone is better suited to Canadian phone companies neither will get 3g coverage but will one work better than the other like will they both get 2.5g coverage?
2. Also i have read that possibly the 9520 will be comin to rogers but i havnt heard anything recent on it does anyone have news on a release date or anything?
3. Right now i am thinkin of buyin the storm 9550 from telus and either goin with fido or terminate my contract with them and stay with telus or move to rogers. Is there a company that is better suited to the storm 2 or will either giv me 2.5g?
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Feb 27, 2010
How do I go about recovering my BB user name that is needed for email setup? just purchased a Storm2 and my email account info didn't transfer over from the old 8130 as I had expected it to.I tried through the cust svc guy @ VZW when I picked up the new phone but they said they couldn't get the user name, only the password.
I thought I had to do this once before when everything went away on my old BB.+++
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Feb 6, 2010
Ok. I have looked online. I have resent my service books. I have done battery pulls. I've done....everything. I called Verizon and they resent my service booka and re-registered my email address. Then she told me to check in the applications list and see if I had blackberry attachment loader of something like that. I wasn't at my computer but she assured me that that's all I needed. Said all I had to do was connect to the desktop manager and load it on. It wasn't there. I have no clue what I need to do but if someone can please help me get this fixed I would greatly appreciate it. I can't open any pics that people send me and its driving me up the wall.
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Feb 24, 2010
One of the main reasons I returned my Storm1 was because of how loud the constant clicking was to produce an email. The fact that I was typing/emailing on my device during a meeting was very noticeable to others in the room given the click-click-click-click-click. Is this still the case with the Storm2?
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Jan 27, 2010
I use Gmail.When I send an email, I get a confirmation or secondary message on the Storm 2.How do you stop this?I had the original Storm, and somehow fixed this issue. Can't figure out how to do it on the S2.
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