BB Storm2 9550/9520 :: Unable To Compose Email, But Can Reply And Send To Contacts Fine
Mar 28, 2010
I have noticed that i am unable to send an email to a person if i enter the email in the TO: section of the compose email. If i am replying to an email or clicking on a link like craigslist it works fine. If i am sending the email to a contact with a stored email address it works fine.
But if i just enter the email address for instance JRSpero@gmail.com the little send box in the upper right corner is not bright and is not able to be selected.
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Jan 22, 2010
I have read all I can on this issue and it hasn't helped. I have a strange and dare I say new fault with my 9520. I can't send or forward emails BUT I can reply to an email. I am on BIS with O2UK and when I try and send, the option is just not in the menu and the mail symbol (for send) remains greyed out when I try and send or forward what I compose or receive.
All other data services are working and I have sent service books a hundred times and even tried 3 different OS's after doing security wipe!
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Aug 28, 2010
On my Storm 1, I could just go to my SMS screen, hit menu, then go to 'Compose SMS Text' and enter in any number I wanted to send a text to.On my storm 2, when I try the same, it always asks me to pick someone from my phonebook and I do not have the ability to just enter in a number.
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Feb 26, 2010
i HAVE A PROBLEM WHEN I SEND A RINGTONE TO MY EMAIL, I HAVE TROUBLE SENDING IT TO MY MEDIA.I CANT SELECT IT AND MAKE IT PARTOF MY RINGTONES.
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Jun 3, 2010
Im having trouble idk why been sending emails with out a problem did an upgrade to a hybrid but i dont think that is the problem re sent all my service books, but when i go to reply to an email it says i dont have a service book for messaging?
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Jan 4, 2010
Firstly, apologies if there is a similar thread - I did look around and did not find any specific one.
I bought an unlocked BB Storm 2 9550 from India (to be fair, it is a US Verizon BB Storm 2 9550 which has been unlocked). I used it for a week while I was in India on an Indian service provider (Airtel) and everything (email, bb messenger, browser, apps, etc) worked fine - the top right corner showed EDGE. It worked fully well in India.
Then I came to UK a few days ago and put my Vodafone UK sim in it; I sent the registeration request from the Host Routing Table menu (which was confirmed). I even registered my email on mobileemail.vodafone.net. Now the email is working fine and so is the BB Messenger. BUT I am unable to use the internet such as through the browser and the apps (facebook, bloomberg, time magazine, etc.). The top right corner says 3G (and sometimes GSM when I am on a call).I have spoken several times to the Vodafone tech staff and in the end they said that there was nothing they could do.
On the Vodafone tech staff's suggestions I have tried: deleting and reinstalling the service books (except provisioning), several battery pulls, I even tried putting back the old OS .320 (I currently have the leaked .428 version installed - in India my blackberry worked well on both versions).
Additional notes: I do not have the Vodafone Live! icon in my menu, My browser settings only show "hotspot browser" - there is no option as "internet browser" - I am guessing that will only appear when the bb internet starts working.I hope that is all the information you need.I will be very grateful if you can help me start the internet/gprs on my phone!
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Jul 29, 2010
I have run into a massive problem with my BB email.I can compose/send and receive email pushed to my phone but I cannot seem to REPLY to messages by hitting reply. Instead I receive an error saying that I can only compose a draft. Now this only happens when I am replying to an already pushed email. I have already tried resending service books and resending HRT.
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Feb 25, 2010
When I try to forward emails to people who aren't in my contacts list, the send icon does not function (highlight) so I'm unable to send them. Is there a setting I don't have enabled?
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Jan 28, 2010
i just got my storm2 a few days ago and was wondering if there is a way to transfer my address book from my curve to my storm2. Can it be done through the desktop manager on a computer? a friend of mine said she went into best buy and they have a special system that connects both the phones and transfers the info. I just dont want to take a special trip to BB just to do this if i can do it my self on a computer.
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Jan 26, 2010
BB S2 on VZW
OS .320
Operating on a BES
For the past couple of days, I've been unable to use my BB's Browser or GPS functions. Whenever I try to connect to the BB Browser, I get a timeout error. None of my bookmarks are able to connect either. I've tried switching between the different settings in browser configuration settings (BIS, hotspot, wifi, IE, Firefox, etc) to no avail. I also have a wifi set up at home and even though it was working flawlessly a couple of days ago, it will no longer connect to any wifi. In addition, the GPS function is not working on any of the apps that use GPS (Both BB and Google maps, weatherbug, poynt).
Here's the kicker: Everything else is working great. I'm getting all of my emails from all of the emails I have configured with the device (my work email through the BES, forwarded from a comcast address, and from my *@vzw.blackberry.net address) and all of my apps seem to be working fine. I've got facebook, ubertwitter, ebay, weatherbug, poynt, and a couple of others and they're all able to update wirelessly.
I've tried going through a new enterprise activation, I've updated everything through the desktop manager, and I've re-registered the device on the network. I'm iffy on whether I've actually pushed all of the service books to the device again because I can't login here: https://bis.na.blackberry.com/html?brand=vzw. Whenever I try to, it tells me I have use my device's BIS. Well, that's my problem. I can't use my device's BIS. Also, I have one WiFi host routing table and about a hundred Verizon host routing tables. I'm not sure which ones I should delete, as I've read, in order to get it download a new one.
The only thing I've really noted that appears to be a problem is that when I go to Options -> Status, the device's IP Address is 0.0.0.0. I'm not sure if that is supposed to be like that or not. I know from regular internet usage on a desktop, if you don't have an ip address on the network, you can't get on the internet. Does that ring true for the BB as well?
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Feb 20, 2010
I know a thousand and one people have complained about this, and I've been scouring the internet for an hour and a half reading stories.My Blackberry Storm2 (bought yesterday) has that issue with the buttons (green call button and red end call button, at the bottom) where they just don't click properly. Sometimes it does, most of the time it's either a bunch of little clicks when pressed or it doesn't recognize at all until you press it twice or more.
Aside from that, the phone appears to work just fine, and the bottom button issue is just irritating for now.I just want to know, is it worth it to go return it for this problem? Is it going to get worse with time? I don't want to go exchange for another phone that's going to be worse off or just has the same problem, which has happened to so many people.
Does anyone have this issue with their Blackberry and have kept it with the problem and it's hanging in there just fine? Is this phone even going to MAKE IT for 1-2 years?! Anyone have positive durability stories?
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Feb 2, 2010
I would like to know if its possible to send the same sms to all my contact in one time?
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Jun 27, 2010
I have a BB storm 2 - 9550. I have bought this phone from America but I currently moved outside of America and use it here because it is unlocked. It does not give me the option to send a MMS!!! Why does this happen? Even when I am in America and I insert a Verizon SIM, it still does not give me the option to send a MMS!
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Jan 7, 2010
I just got my storm 2. Love it so far. Just a question about the screen. It feels very responsive and typing is a breeze, But it seems like i have to press a lot harder to get the send button to click. Anyone else experiencing this, or am i just being picky?
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Jan 13, 2010
Every morning when I wake up, my new Storm 2 had duplicated all of its contacts, sometime there is up to 30 of the same contact. I am new to BB in general, and this is driving me crazy! I have google sync running from my google contacts. It has even gone as far as erasing some of my contacts.
My BB handset is now more accurate then my contact list on my desktop. All the other threads have me resetting my handheld, but that is something that I can not do as it is the most accurate now.
Is there a program where I can download all of my contacts to desktop and save them there, and then upload the ones I want back? BTW, for the last 5 days at least I have manually deleted over 400 contacts, this is pretty time consuming! GRR
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Jun 21, 2010
Exactly how do I enter Extensions when entering business phone numbers in contacts? Any special "format"?
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May 10, 2010
I just got off the phone after trying to trouble shoot a VZ Navigator issue, and the Blackberry support person told me that the Blackberry was only designed to hold 1000 contacts (more if a contact has multiple entries). Has anyone heard of this? Only 1000 contacts? Really? Or is this just BS?
My Navigator issue was that when my user clicked on "Contacts" inside the Navigator software, it takes about 1 minute 45 seconds to pull up his contacts. The Verizon rep said that's more than likley because it's polling our BES server for any changes and besides, the BB isn't designed to hold more than 1000 contacts.
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Apr 10, 2010
It's deleted some contacts completely, and then it's added some phone numbers from other individuals to different contacts. All I have right now is deleting everything I know isn't right and starting from scratch.
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Mar 2, 2010
Running .451 with BES. Email and calander is synching. But tasks and contacts will not. Has anyone else encountered this?
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Mar 29, 2010
Ok i have 2 storm 2s, on one the AOL Icon still shows up... *even after a battery pull* on the other my AOL icon has just turned into the standard email icon folder, black and white with the Globe underneath.... anyone know how to get the AOL Icon back on the phone? And what would cause it to fall off of one phone but stay on the other phone?
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Apr 20, 2010
I tried to setup my email on my BB storm 2 just now and when I go to setup>setup wizard>email setup> I only get one option > " I want to use a work email account with a blackberry enterprise server" when I click next, it says "has your blackberry enterprise server administrator provided you with an enterprise activation password?"And no I was not provided with one, so I hit no>next> it then says "contact your system administrator to find out whether an enterprise activation password will be provided, or if you need to install the blackberry desktop software" I do have the BB desktop software installed.So how do I fix this? Do I have to setup my email from the BB desktop program that came with my phone?
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Feb 4, 2010
Recently every time I get an email with an attachment, the attachment isn't there. I have sent myself a few documents as attachments and they don't show up on my Storm 2.
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Mar 21, 2010
how can I configure a (.edu ) type email for my school for my bb storm 2? I have no prior bb knowledge so I need help in the simplest way possible. Also where can I get/dl themes?
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May 30, 2010
I have a storm 2 9520. After charging my phone up today I have noticed an error, a very annoying error infact! I have done several battery pulls but I am unable to see my homescreen. Nothing I do loads up my homescreen. If I was to navigate I need to hold down the BB key or press the green button to make a call. Also I can not bring up any icons at all.
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May 23, 2010
just got my storm 2 and I'm trying to figure out how to enable key tones like the ones below in the two videos. I go to options, keyboard settings, and turn key tone to "on" and save, yet all that seems to do is enable a beep sound for the bottom four buttons: call, blackberry menu, back, and the end button. When I click on things in the menu, or type an sms, I get no sound other than the mechanical click. The beep I'm hearing for the bottom four buttons is also nothing like the ones in the videos below. I'm running version 5.0.0.607. I also tried a battery pull which didn't work. Thanks to anyone who can help me solve this problem!
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Feb 24, 2010
I have a Unlocked Verizon Storm 9550, running on Fido and some of my contacts dont show up when they call me.
it seems like caller id dont work for some contacts and for some it does work.
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Feb 1, 2010
- i set a custom ringtone for SMS for a contact (ie BBPro_Sanguine)
- all other options (vol, LED, vib, etc) are set to "Active Profile"
- hit "try it" and you get nothing.
- if that person actually sends an SMS, either you dont get ringtone, or it does default Lightspeed tone.
also, if you set any of the other options (vol,LED,vib), the ring tone works: but if you do custom ringtone for voice calls, everything work as it should. started happening after i upgraded to the 428 leak. hasnt gone away since all the hybrids if installed.
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Feb 20, 2010
i'm having a problem with the 2 leaks for 9550 i just installed the newest and the same problem i live in Saudi Arabia and the smart dialing says smart dialing is not available for this country numbers will be diled without modification. can someone help me or do i have to replace my 9550 with something that have this feature and + i cant modify the call forwarding it's not there in the options Q: why blackberrys always tend to **** me off
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Sep 18, 2010
Good evening everybody. For several days I had noticed that my BB ( 9550 Storm 2, Verizon Wireless, about one year old, v 5.0.0.713[Bundle 1206, Platform 4.2.0.323) would consume the batterly life much faster ( in less than 12 hours, I would have to charge it again), I went to the store and gave me some tips about how to conserve energy and such and did not think I needed a new battery. Finally on Thursday it would go into a loop of freezing and resetting and then freezing again , and resetting, for hours. I had synchronized the device the night before. So ,I decided to go for a hard reset. NOw, in spite of the sync'ing, I don't have my contacts in the device and, what is worse, I don't know where to look for them in my laptop.
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Jan 13, 2010
Apologies if this has been answered already, I've searched for quite some time and not been able to find the answer I'm quite new to BlackBerries, and have had a Storm2 for about a month now. Each night I plug it in to charge and use the Bedside Mode. What I'd like to do is have it so that it all notifications are off, except for those from specific contacts. I've set up a BlackBerry Contact Group with those people in (ie just family, close friends, important colleagues, etc.). Is there a way for me to do this?
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Jul 3, 2010
I just upgraded the OS my Storm 2 from Blackberry/Verizon to .713 and now I have two icons on the main screen that I had set previously to combine. My emails and SMS text messages were combined eliminating one icon to have on the main screen. I used to be able to go under options from the email icon and change that. Now I can not find where to make this change back to one?
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