BB Storm2 9550/9520 :: Browser & GPS Not Working - Everything Else Working Fine

Jan 26, 2010

BB S2 on VZW
OS .320
Operating on a BES

For the past couple of days, I've been unable to use my BB's Browser or GPS functions. Whenever I try to connect to the BB Browser, I get a timeout error. None of my bookmarks are able to connect either. I've tried switching between the different settings in browser configuration settings (BIS, hotspot, wifi, IE, Firefox, etc) to no avail. I also have a wifi set up at home and even though it was working flawlessly a couple of days ago, it will no longer connect to any wifi. In addition, the GPS function is not working on any of the apps that use GPS (Both BB and Google maps, weatherbug, poynt).

Here's the kicker: Everything else is working great. I'm getting all of my emails from all of the emails I have configured with the device (my work email through the BES, forwarded from a comcast address, and from my *@vzw.blackberry.net address) and all of my apps seem to be working fine. I've got facebook, ubertwitter, ebay, weatherbug, poynt, and a couple of others and they're all able to update wirelessly.

I've tried going through a new enterprise activation, I've updated everything through the desktop manager, and I've re-registered the device on the network. I'm iffy on whether I've actually pushed all of the service books to the device again because I can't login here: https://bis.na.blackberry.com/html?brand=vzw. Whenever I try to, it tells me I have use my device's BIS. Well, that's my problem. I can't use my device's BIS. Also, I have one WiFi host routing table and about a hundred Verizon host routing tables. I'm not sure which ones I should delete, as I've read, in order to get it download a new one.

The only thing I've really noted that appears to be a problem is that when I go to Options -> Status, the device's IP Address is 0.0.0.0. I'm not sure if that is supposed to be like that or not. I know from regular internet usage on a desktop, if you don't have an ip address on the network, you can't get on the internet. Does that ring true for the BB as well?

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Firstly, apologies if there is a similar thread - I did look around and did not find any specific one.

I bought an unlocked BB Storm 2 9550 from India (to be fair, it is a US Verizon BB Storm 2 9550 which has been unlocked). I used it for a week while I was in India on an Indian service provider (Airtel) and everything (email, bb messenger, browser, apps, etc) worked fine - the top right corner showed EDGE. It worked fully well in India.

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