I bought a 9520 couple of months ago and face a peculiar intermittent problem. When I try to dial a phone number, none of the digits(except 0) get displayed on the screen. It happened a week ago and then after 3 -4 restarts came back to normal. But its happened again and is very frustrating coz am unable to dial any new numbers. This occurs only when you try to dial a number.
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when I set up my email I only get the option for regular email accounts to be set up and not the BES option. I have set up my gmail account and that is fine. I have also set up my email account from work to synch via the web exchange but not through the BES.I really want this option as I know it is the better way to be set up, we have BES set up on our work server I just need the option on my handset to do it!
View 6 Replies View RelatedI have recently bought the Blackberry 9520 Mobile Phone, When i select Email setup in only gives me the option to setup a Work Email with Blackberry Enterprise.Is there i way i can add a Personal email address.
View 5 Replies View RelatedI live in holland and want to buy a blackberry 9500 series ive now found an inport model of the 9550 (instead of the 9520 they sel in holland) i was wondering with this inport model can there be any isues with the functions on the blackberry who might not work because its an inport? anyone know anything about this or is there no reason i coulndt buy the 9550?
View 4 Replies View RelatedI have a problem with my BB STORM 9520: after a phone call I made, the keyboard is completely stuck on the Homepage.So, instead of having a regular BB homepage with the menu etc..I have the QWERTY keyboard not going away in anyway.If I type some keys, it brings me to the "numeric keyboard", the one you use to dial the numbers when you have to make calls.
View 6 Replies View RelatedI am using Blackberry 9520 currently on 3 Mobile Australia. I have a problem with send and receive email on device. It is because there are no email service on my service book. Even I add or remove email in BIS account serveral time and register for host routng table and clear service book. I've never been able to obtain email service in my service book. Email I add in BIS are @three.blackberry.com and @gmail.com but both of them not work.
I call 3 Customer Care for many time already but they fail to resolve problem. They told me that they already correct service book for me. They told me that the device I have might have a problem asking me to send to service center to check. In my opinion, I didn't make sense to me. Why other service book are working fine except email serivice? Why I cannot obtain only email service? Pin messange, Messenger and Browsing are working OK.
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
View 5 Replies View RelatedI have had my Storm since it came out. I take great care of it, only update with official revs of the BB OS. I only have a few applications. I turned it on a few days ago and got a white screen that had a JVM error 102. Called VZ tech support and they told me I had a corrupt file in the OS and asked me to unistall and reinstall. I have done this 5 times and still I have a white screen that has reset on it. Even doing a cold boot, nothing changes.
View 14 Replies View RelatedI have an icon on my home screen that I can't locate in any documentation indicating what it is.It looks like a circle with a + sign on top of it, and to the right side. (+) Does anybody know what this means?
View 2 Replies View RelatedWhen my screen shows two lines of icons at the bottom, and a few assorted smaller icons at the top (not when all the screen is filled with four rows of icons), the icons at the top aren't in any of the documentation I have read. They are:
1. a small, black circle, with an arrow pointed at about 7:30, and a tiny red circle. I got this, it shows an SMS pending to be read.
2. a gold-colored globe (with latitude and longitude lines, that's how I think it's a globe), with a number "1" next to it
3. A blue square with a little white squiggle, and a red circle.What are they? Other than No. 1, I haven't found them in the doc.
Storm 2 9550
S/W Version 5.0.0.320
File Free: 120135020 Bytes
Apps: Google Maps, MyVerizon, Pandora, Poynt, Slacker Radio,
Washington Post, VCast Song ID, VCast Videos, Visual Voice Mail, Skype
ive got a storm and the screen keeps going to faded out. its not the fade screen lock, tried that, also ive rebooted and updated the phones system 3 times now, each time a 30 min session so could anyone figure out what im doing wrong. also removing the sim; removing sim and media card and leaving the battery out.
View 1 Replies View RelatedI wish there was an easy way for me to portray the amount of disdain I have for my Storm at this time, however, that won't do me any good!I'm just looking to get some insight to my problem and whether or not it can be resolved! It would be really unfortunate if I had to replace my lump of a phone as I am a college student that just moved away from home and am in the middle of my two-year contract.My phone is still in operating order minus the faulty touchscreen, it still receives messages, emails, and even phone calls. All the side buttons work, in short, the screen is just dead.I did not drop it nor spill any liquids on it and I've performed a plethora of battery pulls. I'm at a loss!Let me describe the events that occurred before (seemingly) death of my touchscreen. I was at a friends house preparing for a 9/11 5k race when I noticed my battery was running low so I left it in a safe place to quietly run out of steam because I had no need to carry a phone during a race. At this point it was still fully functional. After the race, I check my phone to see if it was out of power yet which it was. I get home later that night and charge it only to rudely surprised by an inoperable screen. I cleaned the screen and did a few battery pulls afterwards in hopes it was only a minor problem to no avail.
A little hardware information that may be of use:
Verizon Carrier
OS .328
I was also in a moderate car crash the day prior so perhaps that may have caused some problems? Externally, my phone is in mint condition. I suppose this just hasn't been my week!
My 9530 screen would always stay lit when I had it charging.Recently,it has been dimming to black after a couple minutes while charging.For the life of me,I can't find the setting to keep the screen on.Can someone please help?
View 7 Replies View RelatedI had a 9500 and I found sometimes when the screen turns black after 30 seconds, it could not be activated again with pressing screen or any bottom you could find on the phone. The screen looks black, but I could find back light is on, and I have software for screen image capture, these images I captured when screen failed showed me that all the functions are working, just the screen seems out of connection with the machine. I searched several times and I found it happens while using 9500, but there is no solution. It's not possible for me to return it back to carrier and I wonder if there is any technical analysis or solution on this. And another question, what would you do when typing letters on the edge of the screen?
View 10 Replies View RelatedMy storm's screen is stuck on Blackberry platform 4.2.0128. I cant get it off, i tried pulling the battery and its still there when my phone loadsback up. Any time I try to click on the any of the apps that pop up, it tells me "Error starting".can anyone help me get it to my normal home screen please?
View 5 Replies View RelatedHow am I suppose to get my contacts on my replacement blackberry if the orginal won't turn on at all. Is there any suggestions?
View 4 Replies View RelatedMy phones keeps flashing "screen is locked", instead of just staying off. This is the second time it has happened, the first time I don't even know how it stopped! it just keeps draining my battery.
View 4 Replies View Relatedi have a blackberry storm 2 with vodafone (in the netherlands) Since having the phone the screen has been freezing. In other words every now and then (atleast once a day) i try to click on a app in the middle of the screen and it reacts as if i am pressing the ESC button....sending me back to the desktop. If after calling i want to end a call i press the red button and it again sends me back to the desktop but the conversation carrys on going (really annoying if you get voice mail...can cost a bomb shell) After a while or after pressing many buttons in the middle it starts to act normally again. So this is the problem...i have tried a battery pull, i have tried leaving the battery out for 3/5 days i have even had the phone and battery in a bag of rice to dry it out (as i heard it might have been damp) all with failiure.
Model: Blackberry storm 2 9520
Version: v5.0.0.436 (platform 4.2.0.189)
I hope this is enough info. and hope to recieve an answer/ or some help soon.
I took my first blackberry storm 9539 as a gift recently. I have no previous experience with blackberry phones and the first thing i noticed as soon as i tried to test the phone is that every time i tap on the screen to make a selection the whole screen is mooving. It seems like the screen is not fixed very well on the phone body. Is it normal or the phone i got is defective.
View 4 Replies View RelatedThere is some news flying around about a possible hardware replacement, or recall for storm 2's with the know dead and mulitple click issues.
bbleaks.com/2010/03/carriers-getting-new-screen-improved.html
Its just for verizon, but I am wondering if anyone else has heard about this?, Also I am wanting to find out if this will be strictly through the carrier, becuase I have a unlocked vodafone I use in canada, hopefully I can go direct to RIM.
I have a Storm 9530 (Verizon), My screen went black today, I can't see anything to do anything. I tried to do a backup to my PC but it kept disconnecting, then connecting. So then I tried to update it, and it did the same thing, the update got part of the way through and stopped because it was waiting for me to "initiaize device", so I just started tapping the screen hoping something would happen (can't see anyhting rememeber) nothing did! I have taken the battery out too many times to count today, trying to figure this out. I even took it out and left it out for over an hour. Any ideas on how I can get my phone back?
View 6 Replies View RelatedI have a BB 9500 and the screen cracked yesterday.My problem is; I cant transfer anything from this handset. Device is password locked. And the SDCard is password/device level protected.When I try switch devices it asks for the password. I enter it and it starts loading, then asks me to "unlock the device" since it is password locked??? The screen is cracked, so how can I unlock the device? Btw I plugged the SDCard to another BB and the new one don't even recognize the card...
View 4 Replies View RelatedA few weeks ago I bought my first Blackberry - Storm 9500, Grade A on ebay.Last week on holiday I left it in the glove box of the car for a couple of days and the touch screen stopped working. I could scroll and highlight but nothing would open.
Returning from my holiday I looked online and realised there was a reset button behind the battery cover.I pressed this last night and the phone worked perfectly again.
However this morning the phone was back to the same issue and now pressing that button does nothing.This is a full description of the issues;Green button works. Red button works, Return button works. Mebu button works. Handset lock button works.Camera button does not function.Volume up and down buttons do not function.Touch screen will scroll on menu and highlights apps, but upon clicking nothing opens.
So although I can press the gree button to answer a call - I can't make a call because I can't select a contact or numbers to dial.
I have bought a USB lead to see if the phone needs an update or to see if I can reset it but i've never connected a phone to my PC before so I'll have to look at it in the morning with the manual.I have personal data on the phone which I must remove if I end up sending it back - I expected to be able to use all the functions of the phone via my PC.
I just got a new BlackBerry Storm 9520 a few days again, and am now experiencing difficulties with the display.On the main menu (in portrait view) instead of showing application icons, it shows an oncreen keyboard which i cannot remove. Several times the keyboard has presented with jumbled letters and numbers, but then reverts back to QWERTY view.I am confused as to why this is happening.
View 3 Replies View RelatedI have an European Storm 2 9520 and my screen cracked. And i am going 2 change the LCD-screen
if there is a difference between a lcd screen for the 9550 or the 9520 because the 9550 is more available..
Lately the touch screen of my storm has been doing something pretty weird. For the past few weeks, when I try to select something on one side of the screen,it won't respond. Like that side of the screen is dead or something. Then there are times when I try to select something that's on the right, the icon on the opposite side of the screen lights up.Same thing hapens when its in landscape view.And sometimes it doesn't even respond at all. It's most problematic when I try to use the keyboard function. Letters opposite of what I want light up. I've been turning the storm around so that the letter I want to sellect is on the responsive side of the screen, and sometimes I have to tap repeatedly just to get the button I want highlighted.Used to be that it would come and go, but more recently it's been coming more often than it is going.I've already tried a battery pull, but I don't think it worked. And it's been a while since I upgraded it, but only because I lost the software and cord to connect it to the computer.What do I need to do?
View 9 Replies View RelatedI have my 9550 set for single row view on my home page.I'll look my screen and holster the BB, now when I view my BB after its been holstered...Rather than it being in the single row view as I have it set, the screen is displaying an icon view with the last used highlighted...How can I get my BB to default back to the single row view ?
View 5 Replies View Relatedthis device(storm2)screen remains blank/black when powered on. Both status and backlight lights up but not the screen. Are there any easy fixes for this problem?
View 4 Replies View RelatedIt's a 2 with a circle to the right of it. Inside of the circle looks like a little arrowhead & there is what looks like the red asterik looking logo that appears when you have a new text/e-mail.
View 4 Replies View RelatedUpdated my storm yesterday and now the date on my sms inbox shows feb 23rd 2011? I get notice of new sms but when I go into inbox there are no messages after I updated the phone. The date on the date/time icon is ok. Any ideas on a fix?
View 5 Replies View RelatedTook my storm1 into a corporate store to get my phone replaced for dust in the screen. Rep looks at my phone and says "well, thats why we try to sell you phone cases and screen protectors...we will NOT replace this for this reason." I asked her where in the manufacturers warranty it states my phone requires any protective devices. I didn't even want to argue the obvious point that a screen protector or a case wont prevent this. She just took it back and blew a can of air around the perimeter of the screen and said "sorry, but thats all I can do for you.
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