BB Storm 9530/9500 :: Receives But Cannot Send Hotmail Email?
Feb 1, 2010
Beginning yesterday, I suddenly cannot send email through hotmail. I can receive them just fine.I tried a hard reboot, re-registering my email, re-registering on the wireless network, and took the phone to Verizon and even they couldn't figure it out.
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Apr 19, 2010
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Mar 30, 2010
I am using a Storm1. As you know this weekend BIS did an upgrade. At the same time Verizon dropped Yahoo as their e-mail server.I went into BIS and made the incoming and outgoing changes. It took and I resent a service book.I haven't been able to receive e-mail since. I can send e-mail but not receive.I've done a wipe and everything else I can think of. Any ideas?
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Jun 12, 2010
Is this a regular problem? My friend has a storm 1 and he cannot send texts. Will upgrading the OS fix this problem?
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Jul 20, 2010
OkI have the first version of the storm and there is a delay when the phone is upright then i turn it to the side to reply or send a text sometimes it wont do anything. I heard there is some update to fix this??? how do I go about fixing it?
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Apr 19, 2010
Upgraded os last night and somehow i managed to delete all my email addy, i was able to get my yahoo gmail etc back but cannot figure out how to get @vzw.blackberry.net back. I tried resending service books, restoring from 2 previous backups nothing... Anyone have any idea on how i can get it back? i use it for several things.
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Jul 22, 2010
So I randomly got this email two days ago:
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Jun 23, 2010
Well I've been having problems with my phone like most people, anyway I rebooted my phone to find a new email icon up instead of the old one. If you would like to see what I mean, add me on BBM, and I will show you a pic. My pin is 305E195B.
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Mar 17, 2010
I have the icon sayin that i have an unopened email but when i looked there was nothing that i had not read yet.. i did a battery pull (my first instinct) and then clicked marked all open in the options menu and it is still there there is no red * next to the icon just the envelope with the number 1. i also checked my vmail and deleted all vmails and it is still there please help!
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Mar 3, 2010
In the last day or so have I experienced a problem where by I get a new email notification icon, but no new email in my inbox. At first I suspected it was the Android theme I have running, but when I went to use a different them I was getting the same result everytime.
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Feb 4, 2010
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
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Mar 4, 2010
Anyone know why my email folder icon has dissappeared? The SMS/MMS and other MEssages one is still there, but for some reason the one specifically for my emails has vanished. Sent myself a "test" email from work to my personal email account and i can receive as it went into my "generic" messages folder.
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Mar 10, 2010
When I receive an email, the senders name is not appearing.All I get when I receive an email is the little envelope icon, the time and the subject.I have not changed any settings (as far as I am aware) - but until today, all the information used to be displayed. Little envelope icon, Senders Name, Time, and below all that the subject.Can anyone help please on getting the senders name to display.
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Mar 14, 2010
Recently my e-mail accounts were hacked into through my blackberry. I've had a very simple, easy to figure out password until now. Because of these recent events, I made my e-mail password FAR more secure but I was wondering if there is a way to make my e-mail more secure on my blackberry other than changing my password?
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Feb 8, 2010
well i activated my storm about a week ago, switching over from my old curve (and quite an amazing switch). but i've noticed that i no longer recieve any emails pushed to my phone from any 3 of my accounts. i activated it over the phone through vzw's 1800 number, is there something more i need to do? honestly i didnt pay much attention to the automated voice, so am i missing something here?
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Mar 10, 2010
I have a Blackberry Storm 9530 running v5.0.0.328.Email icon has dissapeared, but message counter rises into the hundreds or thousands, and getting several "uncaught exception" notifications when something doesn't open, which is frequent.Have tried battery pulls, cache emptying and resending service books. Nothing.Would wipe, but can't seem to back up Blackberry (desktop Manager gives me "Failed to connect to device" or "error backing up databases").
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May 26, 2010
My company is a little behind the times and I do not even know the correct terms to search for an answer to my questions within these forums.We are running Microsoft Exchange 2003 and we just set everyone up with a company domain email address (Exchange address?).I would like to be able to connect a smartphone to the server so I can sync my email, calendar, and contacts.I have a Storm 9530 on Verizon, but other employees have other phones. One uses an iPhone, the other is looking at a Droid.Is there a quick and easy way to access Exchange on our phones? Do we have to have a third party app?My wife, who is in no way tech-savvy, was able to easily sync with her work email, calendar, and contacts on her personal iPhone after a simple walk-through phone call with her IT department (They have since somehow disabled this function for non company issued phones. I think just to **** her off.)I would like to be able to send emails from my phone and have them show up on my server. Syncing the calendar and contacts would be an added bonus.Can anyone help me or point me in the right direction? Oh, and by the way, I AM the IT department.
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Feb 6, 2010
How can I delete the last owners email address from the phone? it is a yahoo account.
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May 13, 2010
This never used to happen, but just started in maybe the past couple of weeks:-when I use gmail to send an email, the sent email it now appears on my device as a sent message(with a check mark).I like this because everynow and then I send myself an email as a reminder of something, except that those dont go through as "unread" to the device, just as "sent".Is there a way to turn off automatic retrieving of "sent mail", and turn on retrieving messages I send to myself as unread received mail?
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Aug 21, 2010
I've been searching for a couple hours now. Nothing exactly helping my problem I'm using at&t. Just got browser, etc. Trying to set up my bb email/set my yahoo email on my bb. I read the bb email basics writeup, said you have to do it on your bb browser to set it up first. Went to the at&t page, then it said to do the options-adv options-host routing table-register now. Did this several times, nothing happens, still can't get on the at&t email page.
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Sep 12, 2010
I wish there was an easy way for me to portray the amount of disdain I have for my Storm at this time, however, that won't do me any good!I'm just looking to get some insight to my problem and whether or not it can be resolved! It would be really unfortunate if I had to replace my lump of a phone as I am a college student that just moved away from home and am in the middle of my two-year contract.My phone is still in operating order minus the faulty touchscreen, it still receives messages, emails, and even phone calls. All the side buttons work, in short, the screen is just dead.I did not drop it nor spill any liquids on it and I've performed a plethora of battery pulls. I'm at a loss!Let me describe the events that occurred before (seemingly) death of my touchscreen. I was at a friends house preparing for a 9/11 5k race when I noticed my battery was running low so I left it in a safe place to quietly run out of steam because I had no need to carry a phone during a race. At this point it was still fully functional. After the race, I check my phone to see if it was out of power yet which it was. I get home later that night and charge it only to rudely surprised by an inoperable screen. I cleaned the screen and did a few battery pulls afterwards in hopes it was only a minor problem to no avail.
A little hardware information that may be of use:
Verizon Carrier
OS .328
I was also in a moderate car crash the day prior so perhaps that may have caused some problems? Externally, my phone is in mint condition. I suppose this just hasn't been my week!
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Apr 25, 2010
Ok this is my situation. I have a blackberry curve from tmobile. My sister got a new phone so she gave me her blackberry storm 9350. I went to a cell phone shop around my area and they unlocked the storm so i can use it with my tmobile sim card. I put on the sim card and i thought everything was working perfect but then i found out that i have multiple problem.
The good: I can make calls, i can use the internet.
The bad: when i place a call my sister number appears in the other person phone (not my tmobile number), i cant call my voicemail, cant setup my email, cant receive calls and more problems i still havent discovered lol.
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Apr 14, 2010
Device info
Your carrier: Verizon
Blackberry Storm 9530; v4.7.0.148 (Platform 4.0.0.181)
Apps and free space
31,610,557 Bytes Free
No battery pull did not fix.
When writing your question
Yesterday added Blackberry Enterprise Server 4.1.4.17 to the phone, which previously had been provisioned by Verizon directly (connected to our exchange server). Email comes in just fine, but if I wish to either reply or forward the message, at the very top of the message, there is a note that states: "Send Using" and next to that is a button that shows "Desktop v" (the v is a down arrow). I am unable to change the Desktop button to my email account.
Saw the following post: http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Composing-Sending-Emails/m-p... and tried changing the default, which it allowed me to do, but to no avail.I am unable to respond to or forward any emails I have received on the hand-held unit.The option to send is available but when I send it comes back with an error message that it is unable to send from desktop.
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Mar 31, 2010
According to bbleaks, it sounds as though there insinuating that an OS leak for Storm 9500/9530 will be coming within the next week or so. If its true then sweet! Can't wait!
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Jan 31, 2010
i dont remember my secret pattern code, then i want to know how to unlock my blackberry storm 9530 or reset.
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Mar 31, 2010
What are the steps for removing and reinstalling a sim card for the 9530? Is this one on the 101 series?
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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May 4, 2010
My Storm 1 crashed Sunday night with message on screen stating 'Reload Softwares 552'. I called Verizon Tech Support and they just ended up giving me a brand new Storm 2 for free! All I had to do was re-sign my contract for another two years. Gonna miss my Storm 1 but the Storm 2 is sweet! Just got it today. Anyone wanting to upgrade, try using that excuse.
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Apr 5, 2010
If I have my phone stolen or I lose it, will Verizon replace my Storm 1 with a Storm 2, using my insurance?
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Jan 4, 2012
When I try to access hotmail from my web browser I get windows live screen that says "we were unable to sign you in with your windows live ID. for help fixing this problem, please visit http://login.live.com on your pc. I have done that but can't see what to fix or change to correct this problem? I have been able to send/receive and be notified of a new email received for years, until recently? Haven't updated, changed or altered anything on my phone either
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