BB Storm 9530/9500 :: Cannot Validate Gmail Account On Replacement Phone
Jun 24, 2010
Ok guys...another gmail issue.i got my replacement bb storm in the mail...activated everything w success...restored using DM and it restored all my email accounts...said since i switched devices..i had to revalidate them all.ive got every one BUT gmail to validate..it keeps saying wrong name or pass...and i am 100% positive that they are being input correctly...casing is correct as well...i created another gmail account and it worked fine...i need my primary gmail account on this device!I am 1000% sure the email address and password are correct.
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Jan 12, 2010
My phones battery has tanked, ever since I updated my OS to the new 5.0 OS. I took it to the store and they are now gonna send me a replacement phone. Will it be a Storm 2 that arrives in the mail?
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Feb 1, 2010
I recently recieved a replacement Storm from Verizon. My Storm is not accepting the password for my Gmail account, but I know that I am entering it correctly. I called Verizon and after an hour long conversation they couldn't figure out my problem, so I hope I will have better luck with y'all.When I go to Setup-Email Settings
My listed email accounts include my Gmail account, but the text is red and it says "Invalid Account. Please Validate" So I click on it, type my password, and it says "Your xxxx@gmail.com password is invalid. Please try again"If I go to the mobile site or go to gmail on my PC I enter the same password and it works flawlessly. It was working fine on my old Storm. I'm not having any other issues with email or data. I am getting my comcast email that I had no issues setting up. I have tried deleting the gmail account and re-adding it. What could be the issue?On a related note, when I first click "Setup" and then "Email Settings" it wants me to log in to the BIS. It has never prompted me to do that until I got this phone.
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Aug 16, 2010
So my call and blackberry LED was going. They would dim and and black out when i help down the "back" button. Essentially breaking a circuit. Anyways, I ordered a replacement since I was an original owner and it was under warranty. They said I'd have a new 9530 by today, monday. So fedex came around noon and to my surprise they sent me a 9630. So I have a new tour now! Just thought I'd share for anyone else in a similar situation. Mistake? probably, but who cares!
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Mar 3, 2010
Just over a week ago my Storm 1 began giving me problems. Basically died. Started to do an insurance claim but went to the store first. They said, we'll just do an insurance replacement overnight. Ok, received the replacement the next day. Activated it with no problems, went to charge it and it would not charge. (This was the old battery from the first phone since one was not sent with the replacement.) Plugged into USB on computer, went haywire. Took it back to store where they took an hour to reload the software. Took phone back home, did the exact same thing. I went back to the store, where they gave me a new charger. Went back home, then 2 days ago, the battery will not charge at all. Went back to Verizon, ended up having to buy a new battery. Charged it fully.
Clarification: It was at 30% charge when I left the store with the new battery. Charged at work during the day up to about 75%. When I got home I put it on the home charger for at least 4 hours. It never got above 85% full. This morning down to 70%, and now after charging for 2.5 hours, still won't go over 70% charged. What the heck! All I want is a phone that works! What can I do at this point? After replacing phone, charger AND battery! Heck, I'd be happy to just get another phone. Like maybe an 8530. I wonder if that's possible or would I have to get another Storm 1? What should I do at this point? Call CS? Go back to store?
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Apr 19, 2010
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
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Feb 26, 2010
I have a Storm 9530 running 5.0.0.419 and when I go to my Gmail account through the browser and click on the emails they come up as text only. I can't see a way to get the images within the emails to pop up like when I'm on my home PC. I tried changing the browser to IE but still the same result.
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Feb 5, 2010
I have been using my Storm for about a year now and really like it. I was looking for a way to filter emails. I found the add filter in my email set up but could not figure out how to use it. I also searched these forums for answers but found partial help. Some posts talk about using their BIS account. On my BB i just set my email up and it works fine. I use google apps. gmail that my work set up. In that account i have filters that move my emails to labels. On my storm these same emails come through. My questions are:
1. can i use the built in filter on the BB? to filter my gmail? if so how?
2. why would i want to set up a BIS account? what are the advantages?
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Apr 26, 2010
I hit send Host Routing Table like it said at crackberry(DOT)com/blackbery-101-lecture-11-bis-email-basics But when i try and make a new account with ATT it says it cannot find it on the list.. So i try the Verizon one, and it says its already been registered. Well i bought this 9530 used, and ive unlocked it, and running ATT on it. So what do i need to do? Dont i have to have this working to get the Blackberry plan to work on my account with ATT?
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Aug 21, 2010
I've been searching for a couple hours now. Nothing exactly helping my problem I'm using at&t. Just got browser, etc. Trying to set up my bb email/set my yahoo email on my bb. I read the bb email basics writeup, said you have to do it on your bb browser to set it up first. Went to the at&t page, then it said to do the options-adv options-host routing table-register now. Did this several times, nothing happens, still can't get on the at&t email page.
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Jun 9, 2010
The new message indicator on my phone is always showing on my GMail account even when there are no new messages when I unlock my phone. However, if I open the email account (and find no new messages), and then close it to go back to the home screen, magically the icon has disappeared. A fix, right? Except when I relock the phone, the same issue keeps recurring.Battery pulls and restoring the OS does not help.
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Feb 4, 2010
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
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Aug 25, 2010
What I did wrong don't know. All I know is that I have no OS on my phone. How can I repair this. Have no backup. My computer went dead as well.
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Feb 18, 2010
Any news on a new OS for the 9530.
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Aug 11, 2010
Trying to make the hole for the loops to go through, I tried drilling through the battery cover but that just scratched it a little. Should I use a different drill or has anyone succeeded with a different method?
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Jan 16, 2010
I'm leaving a company that said I can keep my phone (S1), but they want the number. I don't have a personal account w/Verizon yet. How can this be done? I don't know if they are planning to use the # right away, but it's associated with them.
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Sep 12, 2010
I wish there was an easy way for me to portray the amount of disdain I have for my Storm at this time, however, that won't do me any good!I'm just looking to get some insight to my problem and whether or not it can be resolved! It would be really unfortunate if I had to replace my lump of a phone as I am a college student that just moved away from home and am in the middle of my two-year contract.My phone is still in operating order minus the faulty touchscreen, it still receives messages, emails, and even phone calls. All the side buttons work, in short, the screen is just dead.I did not drop it nor spill any liquids on it and I've performed a plethora of battery pulls. I'm at a loss!Let me describe the events that occurred before (seemingly) death of my touchscreen. I was at a friends house preparing for a 9/11 5k race when I noticed my battery was running low so I left it in a safe place to quietly run out of steam because I had no need to carry a phone during a race. At this point it was still fully functional. After the race, I check my phone to see if it was out of power yet which it was. I get home later that night and charge it only to rudely surprised by an inoperable screen. I cleaned the screen and did a few battery pulls afterwards in hopes it was only a minor problem to no avail.
A little hardware information that may be of use:
Verizon Carrier
OS .328
I was also in a moderate car crash the day prior so perhaps that may have caused some problems? Externally, my phone is in mint condition. I suppose this just hasn't been my week!
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Jan 30, 2010
I keep trying and can't install .JAD apps onto my Storm and get a message saying something like that kind of file cannot be installed. It's Quickpull that I'm trying to install but this is happening with all the .JAD apps. BBSlider and Google maps which are both .COD files installed fine.
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May 16, 2010
I just upgraded to 5.0.0.419. my phone is still very slow, hour glass thinking icon pops up all the time. even when im just opening up text msgs or switching applications. just wondering if there are any tips out there to help with the issues my phone is having. thanks
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May 7, 2010
This has happened all of the sudden. Anyone know what i can do?
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Jan 26, 2010
I can dial out and I know the phone connects to the other party (says connected) but I can't hear anything. The phone is not on mute and the volume dial is properly adjusted.Also, the voice recognition software stopped working just before this problem came up. Both problems now are present together.
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Jul 10, 2010
I am having to get a replacement bb storm and need to know if I use backup and restore, will my contacts as well as calender be able to sync to the new bb? What about transferring videos/pics and emails as well
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Apr 11, 2010
Can someone please explaine to me how i can update my storm 9530?does my phone lock if i update to last version of software (please be sure when you answer me on this question) ?
how do i know does my storm now running on leaked or official software? because i think that my full qwerty looks little bit different than others?And last questions is those it metter on which software (leaked or official) is my storm unlocked? (because if he is unlocked on leaked version does he lock if i update to official version?)
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Mar 18, 2010
The phone dial pad on my Storm 9530 suddenly stopped working. All of the 12 buttons are shown on the screen, but buttons 1 through 9 and * and # do not work when they are selected and pressed down.The "0+" key still works and shows the 0 in the number display when selected and pressed down.
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Jan 1, 2010
Ok, can someone please help me get started...I am new to this unlocked blackberry storm (9530) thing...I have unlocked my phone already...and I want to make sure that I have everything before I start downloading apps or browsing the web on my phone. I am on T-mobiles Even More Plus plan, with unlimited data usage. If there are any thoughts, websites or forum post suggestions that you guys have in mind for me to get started on how to get the browser, emails, apps, etc going on my phone
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Feb 9, 2010
trying to connect my storm to my mac, but doesn't seem to work I have plugged in the usb lead, it charges the phone but thats about it, when I go System profiler it doesn't even recognise thats its connected, I've tried it in different USB ports but still nothing.
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Mar 2, 2010
I have a Verizon Storm 9530, running OS 5.0.0.328. I just upgraded yesterday from 4.7-something. I avoid upgrading ANYTHING because of BS like this- read on...I'm 90% thrilled with the fixes/upgrades/"features" of 5.0. I can finally type in a webpage text field without the browser crapping itself, or use the copy/paste function without performing delicate surgery, or browse music playlists without going berzerk from the horrendous, unusable interface.
However, there were two "gotchas" that really make me consider switching back to 4.7. First is the Auto-dim "feature". It's very annoying, and broken... but tolerable. And covered in about a dozen other threads. So I won't beat that horse here.
My beef is with listening to music. I use my phone to listen to Pandora about 7-8 hours a day. Occasionally I listen to my own MP3's. I noticed right away that after upgrading to 5.0 and the latest version of Pandora (1.1.2.1 -> 1.1.3.2?) that my audio tracks faded in at the beginning. I thought it was some stupid feature introduced into Pandora.
On my way home from work this evening, I noticed it did the same thing with my personal MP3's. All of my songs had a similar, disgusting fade-in that lasted about 1 second. It wasn't even a 'smooth' fade-in, either!URL...(Sorry, can't link with <10 post count)
This thread describes EXACTLY what I'm experiencing on my Storm. I've only attempted to listen to music through the headphone jack. I'm using standard, off-the-shelf headphones, along with my cassette adapter in my car- all of them do this. With the built-in speakers, it works fine.
I'm a bit of an audiophile/perfectionist. I've had several other audio devices (MP3 player, Ipod, MD player, CD player), some of which have had options to enable or disable this so-called feature. I've looked everywhere I can think of (trust me, I've been searching these forums all day!) but my Storm has no such option.
I had NO issues with this before OS 5.0, and it's driving me CRAZY. My wife says it's "not such a big deal" but when you're ROCKING OUT in the car, and your favorite song's formerly powerful intro sounds like puke, IT IS a big deal!
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Jan 11, 2010
I've had my 9530 since about September. Today I was snapping a few pics, and the phone just locked up. Did a battery reset, and now it won't do anything! Keeps going from the black screen to a white screen with the little spinning clock and back? WHat happened?! I don't have insurance on the phone, but I don't think its an "insurance" issue as I didn't do anything. Is it still under warranty since I've only had it since Sept?
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Jun 12, 2010
I recently bought a verizon bb storm 9530, bought the code to unlocked and be able to use it with Tmobile, but I accidentally enter the wrong code 10 time and now I can not unlock to use it with tmobile at all.... is it true that the phone can not be unlock with any provider anymore since I locked it, it can be use with verizon, but that is not the provider.
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Jan 2, 2010
I'm having a problem when I charge my BB storm 9530, after I take it off the charger I kant use the keyboard.The keyboard won't allow me to key any buttons or anything!!Is my battery broke or wuts going on?
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Jan 1, 2010
I'm trying to restart my phone like it would do once you delete a Application. Is there a way to do it without deleting a app?
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