BB Storm 9500 :: New Message Indicator Stuck For GMail Account
Jun 9, 2010
The new message indicator on my phone is always showing on my GMail account even when there are no new messages when I unlock my phone. However, if I open the email account (and find no new messages), and then close it to go back to the home screen, magically the icon has disappeared. A fix, right? Except when I relock the phone, the same issue keeps recurring.Battery pulls and restoring the OS does not help.
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Aug 20, 2010
I use my BB for personal use only. The email account I have registered on the phone is my gmail account. Just today, I noticed I can no longer send (compose new or reply) emails using this account on my phone. I get the following message in the email I attempt to send:
message status message included an invalid address
I can receieve my gmail messages on my phone no problem. My gmail account login information is correct on the phone.
I've tried searching for this problem but what I find always seems to be related to enterprise configurations using an Exchange Server and the fix was for the Exchange server. That doesn't fit my scenario.
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Jun 24, 2010
Ok guys...another gmail issue.i got my replacement bb storm in the mail...activated everything w success...restored using DM and it restored all my email accounts...said since i switched devices..i had to revalidate them all.ive got every one BUT gmail to validate..it keeps saying wrong name or pass...and i am 100% positive that they are being input correctly...casing is correct as well...i created another gmail account and it worked fine...i need my primary gmail account on this device!I am 1000% sure the email address and password are correct.
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Feb 1, 2010
I recently recieved a replacement Storm from Verizon. My Storm is not accepting the password for my Gmail account, but I know that I am entering it correctly. I called Verizon and after an hour long conversation they couldn't figure out my problem, so I hope I will have better luck with y'all.When I go to Setup-Email Settings
My listed email accounts include my Gmail account, but the text is red and it says "Invalid Account. Please Validate" So I click on it, type my password, and it says "Your xxxx@gmail.com password is invalid. Please try again"If I go to the mobile site or go to gmail on my PC I enter the same password and it works flawlessly. It was working fine on my old Storm. I'm not having any other issues with email or data. I am getting my comcast email that I had no issues setting up. I have tried deleting the gmail account and re-adding it. What could be the issue?On a related note, when I first click "Setup" and then "Email Settings" it wants me to log in to the BIS. It has never prompted me to do that until I got this phone.
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Jun 11, 2010
Just recently I had an Icon show up just blow the clock on my home screen that looks like a black circle with a downward diagonal arrow in the middle of it.
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Apr 19, 2010
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
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Feb 26, 2010
I have a Storm 9530 running 5.0.0.419 and when I go to my Gmail account through the browser and click on the emails they come up as text only. I can't see a way to get the images within the emails to pop up like when I'm on my home PC. I tried changing the browser to IE but still the same result.
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Jan 29, 2011
Is there any way I can set one of my email accounts to not affect the unread message count on the main screen? I've already got it set to not give any notification (noise, LED or vibration) and not be included in the main message list.
I can only find one global setting to show the unread message indicator or not show it.
Maybe I'll just have to settle for disabling the indicator. The alternative is to use the gmail app, but I prefer the built-in email interface.
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Sep 1, 2010
My storm's screen is stuck on Blackberry platform 4.2.0128. I cant get it off, i tried pulling the battery and its still there when my phone loadsback up. Any time I try to click on the any of the apps that pop up, it tells me "Error starting".can anyone help me get it to my normal home screen please?
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Feb 5, 2010
I have been using my Storm for about a year now and really like it. I was looking for a way to filter emails. I found the add filter in my email set up but could not figure out how to use it. I also searched these forums for answers but found partial help. Some posts talk about using their BIS account. On my BB i just set my email up and it works fine. I use google apps. gmail that my work set up. In that account i have filters that move my emails to labels. On my storm these same emails come through. My questions are:
1. can i use the built in filter on the BB? to filter my gmail? if so how?
2. why would i want to set up a BIS account? what are the advantages?
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Aug 29, 2010
I have a problem with my BB STORM 9520: after a phone call I made, the keyboard is completely stuck on the Homepage.So, instead of having a regular BB homepage with the menu etc..I have the QWERTY keyboard not going away in anyway.If I type some keys, it brings me to the "numeric keyboard", the one you use to dial the numbers when you have to make calls.
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Jul 18, 2010
I have two email accounts on my storm, both Gmail. On account A, I can click on the symbol on the homescreen and open up the inbox and check my messages. Everything works normally.
On account B, I try to click on the inbox in the homescreen and my BB freezes. After I touch/click on the inbox and try to open it, the whole screen freezes and it won't respond to my touch, even if I hit the escape or BB buttons. If I hit the End (red) button, everything starts back normally. Also, if I hit the send (green) button, the phone app pops up and everything works again.Anybody have any ideas? I tried a battery pull and that didn't seem to work, neither did resetting the host routing table or service log.
Edit:
Carrier: Verizon
Model: Storm 9530
OS: 5
Apps: Facebook, google maps, quickpull, BB app world
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Apr 26, 2010
I hit send Host Routing Table like it said at crackberry(DOT)com/blackbery-101-lecture-11-bis-email-basics But when i try and make a new account with ATT it says it cannot find it on the list.. So i try the Verizon one, and it says its already been registered. Well i bought this 9530 used, and ive unlocked it, and running ATT on it. So what do i need to do? Dont i have to have this working to get the Blackberry plan to work on my account with ATT?
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Jun 18, 2012
setup my Gmail account on device when I set up for an email account it just gives me an option for setting up for blackberry enterprise server email account ...how can I set up my gmail account?
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Apr 24, 2012
Used to sync and back up on work computer. Now using my home laptop (don't ask - was there 12 years & it WAS home. Fired due to reorganization.). HP computer now recognizes my phone, but I do not know how to get the software set up to accept GMAIL. The defaults are for YAHOO, which I do not use.
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Apr 7, 2010
I am showing a message icon on my screen, but there are no "new" messages to be found? Any suggestions?
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Aug 21, 2010
I've been searching for a couple hours now. Nothing exactly helping my problem I'm using at&t. Just got browser, etc. Trying to set up my bb email/set my yahoo email on my bb. I read the bb email basics writeup, said you have to do it on your bb browser to set it up first. Went to the at&t page, then it said to do the options-adv options-host routing table-register now. Did this several times, nothing happens, still can't get on the at&t email page.
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Feb 3, 2010
I have blackberry 9530 with OS 5.0.0.328. When I tried to login to yahoo messenger with my yahoo id. it say "Invalid Yahoo! ID or Password" then I try on my computer and I can log in, so there's nothing wrong with my ID and Password. Then I try another Messenger application like Windows Live and Google Talk but they said similar sentences. After all of that I try to add my email at setup/email settings but still I can't add my email too using my blackberry. oh ya! i try to log in with my browser on my blackberry too but I still can't login. Then I ask my friend and try to log in using my friend e-mail, my friend can login without any problem. After that I have initiative to make a new email and I did but when I log in using my blackberry I can't.
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May 31, 2010
Have used my gmail accounts on my BB for years without problem. Recently , I changed the password for one of my accounts and since then I have been unable to access this account via BB. I went in to Set up, email settings & entered new password & I get error ("Invalid email address or password. If error persists contact gmail") Tried deleting the email account on BB & entering as a new account, error still comes up. Went to gmail to authorize Applications & sites, requested a password, entered it twice. Once with spaces & again without spaces. Still get the error.
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Jan 25, 2010
Due to security issues, I am unable to create an account on my BB to receive email. To maneuver around this problem I simply forward all my emails from my University account to my Gmail which I can receive on my blackberry. However, these emails never sync to my phone even though they do appear in my gmail account when I access it through a computer. Any thoughts? Is this a Gmail or BB issue?
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Mar 10, 2010
I got a text from 5502 that is listed as an advertisement but the message says "VZW Content - Stay tuned for a hot new offer coming to your Storm! Reply STOP to opt out".
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Feb 3, 2010
I noticed last night that there is a number 2 with a circle to the right of it and in the circle is a downward pointing arrow and a red dot at the top of the arrrow. This is in the sport where you would see if you have voicemail right under day and date.Has anyone seen this? I have had my phone over a month and this is the first time I have seen this.BTW, I checked and there were no voice mails.
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Aug 29, 2012
I'm currently running my 9500 device on a BES message system In the past I have been able to maintain my message signature but it seems that my current OS version has removed that option on the email setting menue.My current version is: 5.0 Bundle 1643 (v5.0.0.1005, Platform 4.2.0.436) how I can get to adjust my message signature / footer since I need to make some updates.
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Feb 17, 2010
I'm sure someone else has had this same problem. when I am texting the same person continuously for a while at times I can not open the message on the screen unless I restart my BB or compose a new message to the same person.
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Jan 1, 2010
I am having the same issues as a lot of you where i am unable to use my camera, when I try to open it I get the following error message 'Could not start the camera. Close other apps and try opening the camera again'. I have closed apps, rebooted the phone and all to no avail. I have read through some of the posts but still cant find an answer, is there anyone out there that can help me please?
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May 24, 2011
About 24 hours ago, a message icon appeared on my Storm after receiving a phone call. It still is there, right under the date, and it has a red asterisk on it. Initially there was also a red asterisk on the gmail icon, but there are no emails saved, no messages unread or saved anywhere. I took it to the local Verizon store, they looked at it for an hour and got nowhere. I had already removed the battery are reinstalled it, but the thing is still there.
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Mar 30, 2010
if you can select & copy a line of text from a sms text conversation then surely you can do the same with the WHOLE conversation right? If so, how? Someone out there has figured this out by now I'm sure.
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Jul 20, 2010
OkI have the first version of the storm and there is a delay when the phone is upright then i turn it to the side to reply or send a text sometimes it wont do anything. I heard there is some update to fix this??? how do I go about fixing it?
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Aug 25, 2010
Basically I downloaded crunchSMS and found its a lot quicker and less laggy than the default SMS program. So when I get a text now 2 icons pop up (SMS and crunchSMS) and I have to go to both to stop my phone from blinking. Is there a way to make the default stop showing up as a new message and a blinking light?
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Feb 9, 2010
I have not been one to use GMAIL much until recently, and now I am hooked on it. However, I discovered a problem that I am very dissapointed in learning. When I send a message from my gmail web client, I often would like to bcc myself so that I have a copy of that message on the device when i am away from the computer. That is the point to having a BlackBerry.....right???he problem is GMAIL and/or RIM but this must be one of the MOST ludicrous things I have encountered. Here is some more information on the problem... CauseGmail webmail accounts do not have separate sent items and inbox folders. The Gmail account web page contains a Sent Mail link on the left side, but this is not a separate folder from the inbox.
Gmail email messages are grouped into conversations, resulting in all sent email messages and replies from others appearing as a single email message entry in the inbox. This grouping allows for easy reading and viewing on the Gmail web page, but in the past, when integrated with the BlackBerry Internet Service account, results in copies of sent email messages arriving on the BlackBerry smartphone as new email messages.BlackBerry Internet Service 2.6 now automatically filters out any new email message that has also been flagged as a Sent Item. These messages are no longer delivered to the BlackBerry smartphone. As a result, email messages sent from the mailbox to itself are also being filtered out. URL...
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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