BB Storm 9500 :: Gmail On Home Screen Freezes Phone - Tried Battery Pull
Jul 18, 2010
I have two email accounts on my storm, both Gmail. On account A, I can click on the symbol on the homescreen and open up the inbox and check my messages. Everything works normally.
On account B, I try to click on the inbox in the homescreen and my BB freezes. After I touch/click on the inbox and try to open it, the whole screen freezes and it won't respond to my touch, even if I hit the escape or BB buttons. If I hit the End (red) button, everything starts back normally. Also, if I hit the send (green) button, the phone app pops up and everything works again.Anybody have any ideas? I tried a battery pull and that didn't seem to work, neither did resetting the host routing table or service log.
Edit:
Carrier: Verizon
Model: Storm 9530
OS: 5
Apps: Facebook, google maps, quickpull, BB app world
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May 30, 2010
*9530 - error in subject Enter unlock code into the phone and pulled battery as instructed and to insert a different sim.Phone would not turn on and the red light now flashes, 1 pause 4 fast with a blank screen I read up and assume its the code 47 error: 101111-Flash Write Failure (*Tip: try replacing flash) The storm will suddenly not show up via usb on any computer. I've tried it on Windows 7, Vista and Windows XP.I've gone through the nukes bb reload post "blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry" and cant get it to show "USB-PIN:UNKNOWN" on any of the operating systems.i've tried JLCMDER and BBSAK - none of them connect. The battery had a full charge when it first started flashing and continued with the battery in. The battery is now dead regardless of the device being plugged into the usb or wall charger. So the phone isn't taking a charge but still has the red flashing when plugged in.Has anyone found out why this happens? Is there a fix? Was the phone hardware damaged from a simple battery pull?Would someone will technical knowledge of blackberry hardware please explain how a batt pull stops the phone from charging and being detected
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Sep 2, 2010
Sunday night I went to bed with a battery that was at least 80% charged. I had my alarm set to wake me up the next morning. I have no idea if that has anything to do with the battery possibly getting drained. As far as I know, I didn't have any apps running either. Anyway, Monday morning I woke up to a completely dead Storm. I tried plugging it in, but all I got was a red light for about 10 secs, the screen went black & then a white screen with a battery in the middle appeared with a red slash through the battery. I've tried everything from a battery pull to even taking a risk & dropping it on the floor & still nothing. I even went & bought a new battery but that's not the issue either. No matter what I do, I still get the same result. It's not the chargers cause I've tried both my wall charger & USB charger.
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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Apr 2, 2010
Is there a way on the 9530 to simulate a battery pull without actually removing and reinstalling the battery?
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Jun 9, 2010
Ever since I upgraded to OS 5.0.0.607, after a battery pull, it takes forever to do anything.
Battery Pull
OS Reboots to locked
Enter password
Get to Home Screen
Everything lags for about 4 minutes
If I try to do too much I start getting errors in LIB's and have to power cycle again.And it doesn't matter how long I wait to unluck to phone either. If I pull battery out, got o bed, wake up, unlock phone, same problem.
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Jan 8, 2010
So all of the sudden my SMS messages are just coming up as phone numbers instead of contacts names, when yesterday they were displaying the names. I check to make the sure the numbers match under the contacts and they still do. I tried doing a battery pull and when the phone rebooted all of my contacts had disappeared. I checked the filters and none of them are checked, and as the other threads for this topic state, I tried to disable content control but I cant. I cant even find the general options section under security options. Is it different on the storm then it is on other BB's? Really confused right now. Also, there are no contacts saved to the SIM card.
PS. Running 5.0.0.328
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Feb 26, 2010
I have a Storm 9530 running 5.0.0.419 and when I go to my Gmail account through the browser and click on the emails they come up as text only. I can't see a way to get the images within the emails to pop up like when I'm on my home PC. I tried changing the browser to IE but still the same result.
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May 23, 2010
My phone keeps regularly crashing/freezing- and keeps requiring me to pull out the battery and put it back in and restart! Its annoying and i believe that in the long run this might be damaging my phone. This happens/has to happen often, and also, even within the same day few times! e.g. - if I am texting people, suddenly it may freeze and requires battery pulling out! I do have a few applications, and about 4mb free on the phone on average (currently 7mb). I am on latest firmware.
E52 - Product code 0585050
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Apr 13, 2010
I have the Storm 2 9550 with Verizon.Since the latest update (v5.0.0.607), my phone freezes constantly to the point where the phone is really unusable. I spend a lot of time looking at the mini clock spinning in the middle of the screen, while I try desperately to kill my phone.I did not have this problem at all before the update.
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Feb 2, 2010
I have an icon on my home screen that I can't locate in any documentation indicating what it is.It looks like a circle with a + sign on top of it, and to the right side. (+) Does anybody know what this means?
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Jul 20, 2010
I have a new(well, was display model) 8310 & just got a 2gig data card for my new phone & loaded some songs & pictures onto it(nowhere near half filling the card). When I went to unplug it, it was frozen on the home screen!Tried a battery pull, to no avail. It booted up & was frozen again.
Came back to it bout 40 mins later & it had "Do you want to turn on Mass Storage Mode? You might not be able to access some media files in this mode." The trackball worked & I chose "No".Phone appeared to work, chose a ringtone I'd just loaded, no worries. Then went into my pictures... It only showed a few of my photos in thumbnails and froze again! When after another age, it decided to work again, all my pictures (about 30 but reduced to under 200kb before loading) were visible in thumbnails, but most of them were not in proper colour - only in red & green!
Next thing I tried was plugging it back into the computer, deleting & reloading the pics. I also chose 'convert for optimum playback' this time and when loaded & the phone asked about 'Mass Storage Mode' I chose 'yes'.So now it keeps freezing still, for shorter times without apparent reason, as if I've overloaded it(??) and most pics have appeared correctly, but some are still in green/red only.
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Aug 23, 2010
I am really starting to get annoyed with this phone!!My wallpaper will not stay onto my home screen after a battery pull or a software reset!!! I don't get it! This is not new in terms of programming! What is the problem?? Is there a fix for this or am I stuck setting my wallpaper everytime i reset my phone?? C'mon RIM! This is a ridiculous problem that should of been fix before bringing the phone out! same thing for the 5 - 10 sec freeze after you enter your security password to unlock the phone! As well as the slow processing of cpu for certain activities! I'm sticking with this phone for now but i do not have a great feeling for this phone seriously!
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Jun 24, 2010
Ok guys...another gmail issue.i got my replacement bb storm in the mail...activated everything w success...restored using DM and it restored all my email accounts...said since i switched devices..i had to revalidate them all.ive got every one BUT gmail to validate..it keeps saying wrong name or pass...and i am 100% positive that they are being input correctly...casing is correct as well...i created another gmail account and it worked fine...i need my primary gmail account on this device!I am 1000% sure the email address and password are correct.
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Apr 22, 2010
I have my 9550 set for single row view on my home page.I'll look my screen and holster the BB, now when I view my BB after its been holstered...Rather than it being in the single row view as I have it set, the screen is displaying an icon view with the last used highlighted...How can I get my BB to default back to the single row view ?
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Jun 7, 2010
It's a 2 with a circle to the right of it. Inside of the circle looks like a little arrowhead & there is what looks like the red asterik looking logo that appears when you have a new text/e-mail.
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Feb 1, 2010
I am trying tp change my signal meter from bars to db and iv done this before. But now I can't seem to bring up the vkeyboard on the home screen to allow me to enter the code. All the instructions say to open the menu and select "show VK" but that's not showing in the menu. Also, I mapped it to a side key and it brings it up everywhere BUT the home screen. Did rim disable this ability?
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Jan 25, 2010
There have been a few threads on this idea that having fewer home screen icons means a better performing storm. Has anyone tested this?I've been operating as if this assumption is true, but decided to do some searching to see if it was just rumor and hearsay. I've found nothing that confirms this notion.Anyone have any real insight as to how home screen icons affect performance?
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Mar 26, 2011
They have returned it as faulty, although I have noted that they have removed the SIM lock when receiving it and have returned it as faulty. They have confirmed they have done this.The device freezes when scrolling in some menus and becomes unresponsive. If wait a while or reboot, it is OK for a little while then does it again.By the user entering a MEP key to unlock, would this cause it any harm? I wouldn't have thought so, but thought would check.
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Jan 27, 2010
Found the culprit that was causing my Storm to drain the battery and get hot, It was an app called StormSlider also called BerrySlider.There has been a few updates since release 5.0 but the author doesnt seem to have got the battery drain problem solved yet i was running version 5.08, this has cost me a battery as it cooked it whilst it was on charge.Ive removed the app and my phone is fine again.
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May 2, 2010
The power on/off faulty? but why when I re-click on battery, it automatic restart the system without touch any button and screen. even I cant hangup the call as well.
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Jul 15, 2010
So yesterday my phone got cut off (forgot to make a payment. Sue me). I called ATT, made the payment and got the phone up and running. Problem was, my blackberry browser, ubertwitter and Facebook didn't work. But for some reason my opera mini did work. I called ATT and they did whatever it is they do and my phone worked again. This morning my phone froze. It stayed on the main screen and didn't do anything else. I did a battery pull and got the same thing. Now I can't even do a wipe because the phone stops responding when it gets to the main screen and my desktop manager doesn't recognize the phone when I plug it in. Can anyone help? I'm starting to wish I had just bought a damned iPhone.
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Feb 3, 2012
I have a Storm 9550 on the verizon network. My phone will lock up a couple times a day and the only way to get it to work is to pull the battery. If someone calls the phone when locked up it rings to the caller as if the phone is on but I hear nothing.
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Sep 5, 2010
turns on but screen stays black. Any suggestions?
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Apr 19, 2010
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
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Jun 9, 2010
The new message indicator on my phone is always showing on my GMail account even when there are no new messages when I unlock my phone. However, if I open the email account (and find no new messages), and then close it to go back to the home screen, magically the icon has disappeared. A fix, right? Except when I relock the phone, the same issue keeps recurring.Battery pulls and restoring the OS does not help.
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Feb 1, 2010
I recently recieved a replacement Storm from Verizon. My Storm is not accepting the password for my Gmail account, but I know that I am entering it correctly. I called Verizon and after an hour long conversation they couldn't figure out my problem, so I hope I will have better luck with y'all.When I go to Setup-Email Settings
My listed email accounts include my Gmail account, but the text is red and it says "Invalid Account. Please Validate" So I click on it, type my password, and it says "Your xxxx@gmail.com password is invalid. Please try again"If I go to the mobile site or go to gmail on my PC I enter the same password and it works flawlessly. It was working fine on my old Storm. I'm not having any other issues with email or data. I am getting my comcast email that I had no issues setting up. I have tried deleting the gmail account and re-adding it. What could be the issue?On a related note, when I first click "Setup" and then "Email Settings" it wants me to log in to the BIS. It has never prompted me to do that until I got this phone.
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Feb 5, 2010
I have a Storm 9530. I have 3G coverage in my area, but my network connection icon says 1XEV. I have a friend with a Storm 2 whose icon shows 3G. We have tried downloading the same web page at the same time and my download actually seemed a bit faster. Does anyone know why my icon does not show 3G?
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Jul 31, 2010
I'm having problem with my storm phone ever since it was dropped in water. I left it to dry for a week. Since then I replaced my battery and the phone came on with the clock and then the screen showed up. and could not do anything. Then the screen went black. Now when I try to recharge it only a green light appears and nothing else. Did I kill my battery and is the phone no longer good or it's just my screen and i can replace it.
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Feb 26, 2010
I have had my Storm since it came out. I take great care of it, only update with official revs of the BB OS. I only have a few applications. I turned it on a few days ago and got a white screen that had a JVM error 102. Called VZ tech support and they told me I had a corrupt file in the OS and asked me to unistall and reinstall. I have done this 5 times and still I have a white screen that has reset on it. Even doing a cold boot, nothing changes.
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