BB Storm 9530/9500 :: Contacts Disappeared After Battery Pull And Reboot
Jan 8, 2010
So all of the sudden my SMS messages are just coming up as phone numbers instead of contacts names, when yesterday they were displaying the names. I check to make the sure the numbers match under the contacts and they still do. I tried doing a battery pull and when the phone rebooted all of my contacts had disappeared. I checked the filters and none of them are checked, and as the other threads for this topic state, I tried to disable content control but I cant. I cant even find the general options section under security options. Is it different on the storm then it is on other BB's? Really confused right now. Also, there are no contacts saved to the SIM card.
PS. Running 5.0.0.328
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Jun 7, 2010
Somtimes when reading a text or using camera my Storm will re-boot and when it comes back up it will say the battery is dead. This happens after its been on the charger all night. The only way to fix it is to use quickpull. Which i have set to re-boot everyday at 5am.. Could my battery be going bad or what?
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Apr 2, 2010
Is there a way on the 9530 to simulate a battery pull without actually removing and reinstalling the battery?
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May 30, 2010
*9530 - error in subject Enter unlock code into the phone and pulled battery as instructed and to insert a different sim.Phone would not turn on and the red light now flashes, 1 pause 4 fast with a blank screen I read up and assume its the code 47 error: 101111-Flash Write Failure (*Tip: try replacing flash) The storm will suddenly not show up via usb on any computer. I've tried it on Windows 7, Vista and Windows XP.I've gone through the nukes bb reload post "blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry" and cant get it to show "USB-PIN:UNKNOWN" on any of the operating systems.i've tried JLCMDER and BBSAK - none of them connect. The battery had a full charge when it first started flashing and continued with the battery in. The battery is now dead regardless of the device being plugged into the usb or wall charger. So the phone isn't taking a charge but still has the red flashing when plugged in.Has anyone found out why this happens? Is there a fix? Was the phone hardware damaged from a simple battery pull?Would someone will technical knowledge of blackberry hardware please explain how a batt pull stops the phone from charging and being detected
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Sep 2, 2010
Sunday night I went to bed with a battery that was at least 80% charged. I had my alarm set to wake me up the next morning. I have no idea if that has anything to do with the battery possibly getting drained. As far as I know, I didn't have any apps running either. Anyway, Monday morning I woke up to a completely dead Storm. I tried plugging it in, but all I got was a red light for about 10 secs, the screen went black & then a white screen with a battery in the middle appeared with a red slash through the battery. I've tried everything from a battery pull to even taking a risk & dropping it on the floor & still nothing. I even went & bought a new battery but that's not the issue either. No matter what I do, I still get the same result. It's not the chargers cause I've tried both my wall charger & USB charger.
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May 12, 2010
My phone has been getting worse and worse by the day. First the i had horrible battery life when i was on phone calls, it would only last 30 min tops with a full battery. Then i was listening to the sirius radio app for about 15 min and my storm had a random reset. At first i said oh no problem it will be back up soon. So i waited and waited and when it finaly came back up i had a dead battery with 2% left. I was like wtf happened. I had about 80% when it reset and it came back with 2%. So then i did a battery pull to see if the phone just had a little problem with booting up. When it came back it had 22% battery but it only lasted about a min before it decided to reboot again. This time it wouldnt come back on. It was an endless reboot going again and again. The only way to stop it was to plug it in the wall and charge it up again. Last night it did the same thing when i was on the internet for only 5 min.
I tried all the different hybrids and nothing works. I dont know what to do now. Is it the battery or is it the phone?
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Feb 11, 2010
Has a Storm and it just shut off on. When I pull the battery, the red light comes on for a few seconds and the screen and buttons light up. Then, it starts over. 20 minutes later and it's still in that same cycle.
It's rocking Verizon's official 5.0 and she doesn't do anything to modify or hack it. I've never encountered this before.
I'm wondering if the OS became corrupt, but we're @ Red Lobster and there's nothing I can do now.
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Mar 10, 2010
I have a Blackberry Storm 9530 running v5.0.0.328.Email icon has dissapeared, but message counter rises into the hundreds or thousands, and getting several "uncaught exception" notifications when something doesn't open, which is frequent.Have tried battery pulls, cache emptying and resending service books. Nothing.Would wipe, but can't seem to back up Blackberry (desktop Manager gives me "Failed to connect to device" or "error backing up databases").
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Jun 9, 2010
Ever since I upgraded to OS 5.0.0.607, after a battery pull, it takes forever to do anything.
Battery Pull
OS Reboots to locked
Enter password
Get to Home Screen
Everything lags for about 4 minutes
If I try to do too much I start getting errors in LIB's and have to power cycle again.And it doesn't matter how long I wait to unluck to phone either. If I pull battery out, got o bed, wake up, unlock phone, same problem.
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Jul 18, 2010
I have two email accounts on my storm, both Gmail. On account A, I can click on the symbol on the homescreen and open up the inbox and check my messages. Everything works normally.
On account B, I try to click on the inbox in the homescreen and my BB freezes. After I touch/click on the inbox and try to open it, the whole screen freezes and it won't respond to my touch, even if I hit the escape or BB buttons. If I hit the End (red) button, everything starts back normally. Also, if I hit the send (green) button, the phone app pops up and everything works again.Anybody have any ideas? I tried a battery pull and that didn't seem to work, neither did resetting the host routing table or service log.
Edit:
Carrier: Verizon
Model: Storm 9530
OS: 5
Apps: Facebook, google maps, quickpull, BB app world
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May 17, 2010
Has anybody else had this type of problem? What should I do?
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May 19, 2010
Recently I had noticed that my FULL battery would die during a short 10-15 minute phone call and that I would have to charge it 2-3 times per day just to keep it on. It was getting warm and I noticed a slight swelling, so I decided to purchase a new battery.
NOW, this new battery is still not lasting through an entire phone call. What would be causing this? I don't have anything running in the background and the phone has been reset/ battery pulled several times.
Would there be something in the phone that is causing this?
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Mar 8, 2010
Most of the time, my Storm charges fine. Plug it in, wait a few hours, and the battery is good to go.Sometimes though, it is plugged in for hours, 16 hours this time, and the power bar is still empty. If I unplug the phone, it shuts off. I mention this to forestall the "make sure it's plugged in, lol" comments. Obviously it's getting some juice, since the phone stays powered up, the battery just isn't charging.One time I had to leave the phone plugged in for three days before it started to charge.Does anyone have any suggestions?
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Jan 11, 2010
I have a storm with the .328 update. Its worked well, but I have one issue that pops up every so often.My battery will drain by 3:00 in the afternoon. What I noticed happening was, while the phone was sitting still, the screen would light up for a few seconds and go out just about every 2 minutes. And the phone is usually pretty warm. There have been days when I will be on the phone texting and playing games most of the day and the battery will last and the phone not get nearly as hot, but when the screen acts up, the phone gets pretty warm.
The apps I have installed are Quick Pull, Pattern Lock, Google voice, Gmail, Facecbook, Sudoku lite, Pixelated and Google Maps.I saw one post from quite awhile back where someone had the same issue and they ended getting the phone replaced. I'm nervous about that just because thats really the only negative I have on a great phone.
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Jan 20, 2010
I had this problem a couple times before but it happens way more frequently since the update to 5.0I've searched the forums and found a couple others with this problem, but no one seemed to know what the issue is.
Sometimes when I plug in the charger, the phone will not charge. The phone will go into bedside mode (with the clock displayed) and the little battery icon in the corner will have the little yellow lightning bolt in it. Then... nothing. It doesn't charge and sometimes seems like it DRAINS the battery.
Then battery will completely drain and auto power-off. When I plug the phone back in the screen goes all white with a large battery icon in the center of the screen with a blue lightning bolt through it. According to what I have been reading here, some think it is a faulty battery and some think it is a faulty USB port.
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Mar 3, 2010
Just over a week ago my Storm 1 began giving me problems. Basically died. Started to do an insurance claim but went to the store first. They said, we'll just do an insurance replacement overnight. Ok, received the replacement the next day. Activated it with no problems, went to charge it and it would not charge. (This was the old battery from the first phone since one was not sent with the replacement.) Plugged into USB on computer, went haywire. Took it back to store where they took an hour to reload the software. Took phone back home, did the exact same thing. I went back to the store, where they gave me a new charger. Went back home, then 2 days ago, the battery will not charge at all. Went back to Verizon, ended up having to buy a new battery. Charged it fully.
Clarification: It was at 30% charge when I left the store with the new battery. Charged at work during the day up to about 75%. When I got home I put it on the home charger for at least 4 hours. It never got above 85% full. This morning down to 70%, and now after charging for 2.5 hours, still won't go over 70% charged. What the heck! All I want is a phone that works! What can I do at this point? After replacing phone, charger AND battery! Heck, I'd be happy to just get another phone. Like maybe an 8530. I wonder if that's possible or would I have to get another Storm 1? What should I do at this point? Call CS? Go back to store?
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Jul 27, 2010
Since yesterday my storm has been running very slow, with the clocktimer staying on for some time.
Nothing has been installed recently, so i dont understand why this has started happening all of a sudden.
The battery drained within the day also, without it hardly being used!
I have now deleted photos, apps and some music, even though not much is stored, but i keep getting a message that the memory is low.
I have to keep pulling the battery as it often freezes on the clocktimer on a black screen or the background, and I have also removed the battery for 2 mins.
Is there anything else i can do?
I am running OS 5.0.0.451
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Apr 1, 2010
okay so right now i been using a blackberry storm 9530 unlocked for tmobile. phone is great but is a pain in the *** when texting. so now im getting the bold 9700 unlocked in few days. so the help that i need, is how to save all my contacts to simcard? or how using blackberry desktop manager 5.0?i did that tutorial but after i click synchronize everything loads but the outlook express doesnt pop-up.or to make it easier, show me how to save them using outlook express 2007. (btw i use windows 7).
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Jul 9, 2010
I've been a 9530 user since day one. Several days ago my 4th unit quit working and i decided to go with a Motorola Droid.I have all my contacts backed up with the blackberry desktop manager. I want to use this backup file to restore the contacts to my Droid.Can anyone help me?
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Jun 15, 2010
I was having issues trying to change my default email to a gmail account. I finally decided to delete the gmail account and then re-register it. When I did this I accidentally chose to sync contacts. Now all my contacts are friggin' gone! If I open my call history all the info is there for everyone, but not anywhere else. Anyone have any ideas on WTF happened and how to recover them? I can't imagine that they were all wiped out irrecoverably. BTW, I've checked for any filters, and even deleted the gmail contacts service book but still no joy.
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Jan 27, 2010
Found the culprit that was causing my Storm to drain the battery and get hot, It was an app called StormSlider also called BerrySlider.There has been a few updates since release 5.0 but the author doesnt seem to have got the battery drain problem solved yet i was running version 5.08, this has cost me a battery as it cooked it whilst it was on charge.Ive removed the app and my phone is fine again.
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Jul 13, 2010
Ive had the storm since it came out never any issue until a couple of weeks ago .
long story short i would make a call with 100% battery talk for 2-3 minutes the led on the phone would go red, phone would try to restart but would not until i did a battery pull .
once restart was complete my battery would be drained to the point that radio would get shut off.
I am currently using one of my old phones until i can find a solution for this problem any help would be great I miss my storm.
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Aug 6, 2010
Is there a way to do a complete wipe and start new but keep all the contacts? My phones mem is leaking down dramatically and I want to start anew!
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Feb 4, 2010
I had a question about the 9500. Im currently using the 9530 from verizon and was thinking about selling it and getting a 9500 cuz i have t-mobile and im tired of the EDGE/edge problem.....I was just curious if any of you happen to know if the 9500 has the EDGE/edge problem that the 9530 has with T-Mobile.
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Jan 4, 2010
My storm still does not receive my emails even after installing the new Blackberry messenger. I reset my email yesterday and lost all my contacts in the process. Does any know how I can retrieve my contacts or get my email working again?
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Jul 6, 2010
I don't know why my Blackberry shows every incoming calls as 'unknown numbers' even they are in my address book. Any helps?I have tried to fix my 'smart dialing' but it just doesn't help.
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Sep 12, 2010
I wish there was an easy way for me to portray the amount of disdain I have for my Storm at this time, however, that won't do me any good!I'm just looking to get some insight to my problem and whether or not it can be resolved! It would be really unfortunate if I had to replace my lump of a phone as I am a college student that just moved away from home and am in the middle of my two-year contract.My phone is still in operating order minus the faulty touchscreen, it still receives messages, emails, and even phone calls. All the side buttons work, in short, the screen is just dead.I did not drop it nor spill any liquids on it and I've performed a plethora of battery pulls. I'm at a loss!Let me describe the events that occurred before (seemingly) death of my touchscreen. I was at a friends house preparing for a 9/11 5k race when I noticed my battery was running low so I left it in a safe place to quietly run out of steam because I had no need to carry a phone during a race. At this point it was still fully functional. After the race, I check my phone to see if it was out of power yet which it was. I get home later that night and charge it only to rudely surprised by an inoperable screen. I cleaned the screen and did a few battery pulls afterwards in hopes it was only a minor problem to no avail.
A little hardware information that may be of use:
Verizon Carrier
OS .328
I was also in a moderate car crash the day prior so perhaps that may have caused some problems? Externally, my phone is in mint condition. I suppose this just hasn't been my week!
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Mar 31, 2010
According to bbleaks, it sounds as though there insinuating that an OS leak for Storm 9500/9530 will be coming within the next week or so. If its true then sweet! Can't wait!
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Jan 31, 2010
i dont remember my secret pattern code, then i want to know how to unlock my blackberry storm 9530 or reset.
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Mar 31, 2010
What are the steps for removing and reinstalling a sim card for the 9530? Is this one on the 101 series?
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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