BB Bold 9700 :: Can't Recieve SMS Texts
Apr 27, 2010
BB 9700 i cannot receive texts but i can send them BBM works fine , was on the phone with T-Mob for almost 3 hours their stumped , they wrote up a trouble ticket 72 hours will be up tonight ,they say engineering is working on it.This is my third 9700 since it was released in November this has been going on for almost a week and a half
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Sep 5, 2010
for the entire time I have had AT&T I have been unable to send MMS messages. I've called AT&T and they've assured me that my MMS is set up correctly on their end. They even cancelled my plan and re set up my account multiple times. I use a 9700 now and previously had an unlocked storm that was unable to send or recieve MMS as well. I've tried swapping my SIM and my bold multiple times and no matter what, I receive the same errors. When I attempt to send an MMS (wether its just text, audio or pictures) I recieve the error message "failed to send message". When I recieve a MMS I recieve the message "go to viewmymessages.com to view this message" I can then pull the message up but its sorta a pain to constantly view my mms messages that way. Anyone got any ideas?
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Sep 9, 2010
I have a bb bold 9700 and I am NOT receiving pictures thru text (mms). I can send them but to receive them. Do I need to change the settings somewhere?
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Jun 23, 2010
I just recently became unable to recieve SMS messages on my phone this morning. I have not changed any settings on the device what so ever. It just randomly stopped working and is the only thing not working.
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Jul 15, 2010
Randomly, my BB will start sending/recieving data (the rx/tx arrows constantly changing back and forth) and the entire phone will lock up. None of the buttons work, it wont respond to anything for about 2-4 mins. Then everything returns to normal. I notice it most in the facebook app or Viigo, mostly because thats when im scrolling a lot. Occasionally, the last button pressed will register after it wakes up from its coma, ie, if i press the back button when its frozen, and nothing after that, when it wakes up, it will *sometimes* register the button. I never get any messages or anything when its doing this.
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Aug 4, 2010
Brand new Bold 2 9700 is working great and has been updated BUT... It will not send or recieve SMS or MMS.
When I attempt to send something, I get the check mark beside the message confirming it was sent, but they are not being delivered and I am no receiving messages.
Which settings do I need to check? I know it has the latest software. I updated it today.
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Apr 7, 2012
i receive very creepy texts. They appear out of nowhere on Black screen, and You Can only push "Okay" to it.
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Mar 9, 2010
I own a pearl 8100 which has worked great until recently. I have not been able to make or recieve any calls, or send and recieve any texts. The only thing i have to go on is a flashing blue arrow on the top right hand corner. It usually doesnt come on until i try to make a call which always results in a call fail. Not sure if this is relevant or not, but the phone is unlocked. It was originally from T-mobile, and its currently on ATT's network.Things I've tried.
-Hard reset
-Memory reset
-Turning off the radio signal and back on
-firmware is up to date
I'm not sure what information is necessary to solve the problem, but if you need to know anything just lemme know.
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Mar 12, 2010
Is there a way to put all the texts together instead of each one being separate for example when i text my wife she send me five and i send her one, on my screen it will show each one separate on the text screen. Is there a way to combined all of them together on the main screen?
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Jul 31, 2010
Is there a way to view deleted texts on my 9700? or are they gone once deleted for good?
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Apr 10, 2010
My texts are doing strange things for some reason. For example, when my daughter sends me a text it only comes up as her phone number, not her name. Also, I get a new text and it will not open unless I go and open the one before it, close it and then open the new one. Is this something only my Bold is doing? I did a search and did not come up with much. Any help would be great. It is not a huge deal and I have been dealing with it for some time but it is lame. Oh, it is not only my daughter who is also a Tmo customer but a friend on Sprint is also coming up as a number and not her name.
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Mar 26, 2010
I keep getting messages from numbers that aren't even real phone numbers. They start with 9 and are 7 digits long (no area code). I get a few a day, usually at night. They look something like this:
"<Hotmail> http://m.mail.live.com <Reply M for more>"
Any help? I've had this problem with all my blackberrys so I'd imagine it's something with my SIM card (I am with the Rogers network)
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Sep 8, 2010
For some reason I am missing emoticons in my SMS texting. If I am writing an SMS and click "add smiley" not all of them show up, but they do show up in blackberry messanger. For example if I wanted to click on the "yawning" emoticon or the "can't watch" emoticon to use in an SMS i can't because it doesn't appear as an option, but it will appear in a blackberry messenger message.In blackberry messenger, it shows I have 45 different emoticons I can use, but in an SMS text, it only shows I have 30 emoticons. How do I make them all appear?I am using a blackberry 9700
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Jan 4, 2010
i have a bold 9700 on pay as you go but i have internet access as i have a sim card which allows you internet access and unlimited texts for 30 days if you top up £10 similar to a solo rolling contract does this mean i cant use bbm?
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Aug 8, 2010
I was over at my sister's home. She decided to take a crack at guessing my blackberry password... 10 times. Ultimately she ended up clearing about 4 months worth of text messages, and contacts, the photos however remained unscathed.This lead me to wonder;
1. What is affected by a memory wipe.
2. Whether it's actually called a memory wipe, when someone enters your password wrong too many times.
3. Is there any way to get my contacts back?
4. Is there any way to get my saved texts back.Before I go on, I realize that this phone was and is designed specifically for business, I don't expect that there would be a way to get this information back, as that would defeat the purpose of a memory wipe in the first place.
5. How and where can I install the desktop manager? I've only been using my BB how it came out from the box because the CD included tends to freeze / crash my computer.
6. Why is it that the photos remain on the phone? 7. Before the memory wipe, my SIM card had enough space to hold tens of thousands of text messages, now after the wipe, and just another 10 - 20 texts, it constantly says "The SIM card is full." this is what got me HOPING, PRAYING, that somehow, my data was still in there somewhere.
Finally, thank you for taking the time to read through this, if you have an answer or a thought on any of the above, please feel free to post it. I need all the help I can get. (New to BB, New to forums, I might as well right "Lost" on my forehead and walk around this website.
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Apr 18, 2010
Just rebooted my 9700 and all my texts got combined into one text from one sender even though most of them are from different senders they all appear to be from the same sender!
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Jul 1, 2010
I did a forum search for my problem, and couldn't find an answer for my specific issue, which is this:My AT&T 9700 worked great until about a month ago, when it started to freeze while I was text messaging. Looking through the forums here, I noticed that it was happening when I had large numbers of saved texts, and I started deleting the threaded messages so that I was never over about 20-25 texts per person. That solved the problem for 2 weeks.Last week, I started deleting all text messages beyond 15 texts, total, and still I have the issue. I just had the phone freeze and refuse to allow me into the threaded portion of the text after just 3 texts (2 from my wife and 1 from me)!Does anyone else have this problem? I have done the following as well, in order:
Battery pull
Factory reset, no additional applications
Upgraded to the latest AT&T approved OS (5.0.0.602?)
Battery pull
Factory reset, no additional applications
Each time, the problem has recurred. I never have less than 105MB of application memory available.
I run my practice via email and text messages when I am (frequently) out of the office, so this is becoming a critical issue for me. Ideas?
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Aug 4, 2010
i have a bold 9700, version 5.1.0.146, recently i have had issues sending texts to only a couple contacts, always in a certain time frame of the night after midnight. my time. I can send and recieve texts from other contacts. It is not this other persons phone.I have tried both reset options numerous times, i do notice once the phone comes back on i have new messages, that are actually old already read messages. So it seems the memory is goofy. i have changed my text delete time from 30 days to 15 days, and have cleaned up some memory in other areas. After midnight i seem to also get old messages poping up at the bottom of the screen as if they were just recieved. its sooooo weird! someone please help its getting very annoying.
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Jun 28, 2010
I have a blackberry bold 9700 and its been fine for a month or so, all of a sudden after it has been working fine in the morning it stopped calling and sending texts, i cant receive anything either.
BBM works fine, internet works fine and email its just the calls and texts in and out????
I have restored the phone and done all necessary updates but it still doesn't work, the SIM card is fine as ive put it in another phone and it does everything it should.
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Jul 10, 2010
Four days ago it just stops sending texts and calls. When I try to send an SMS a little red clock appears next to the message and then after a few minutes it says 'Retries Exceeded'. Whenever I place a call it immediately turns up 'Call Failed'.Then I realised I wasn't receiving texts/calls either.All my bills are up to date, Orange have checked twice now that there isn't a bar on my account, I have set it to 2G only and 3G only, neither did anything so it's back to 2G&3G, I've checked I'm connected to the right network, I have pretty much full signal. I can use BBM and 3G reliant apps such as Facebook but I cannot send/receive emails with either of my accounts.I've updated to the latest OS and I even fully wiped the handset. Done numerous battery pulls.
Tested my sim card in a friends Bold and I suddenly received dozens of unread text messages and numerous missed calls.Kind of worried right now, as I bought this second hand ages ago... it wasn't provided with my contract (which was an LG Arena that I sold to help pay for the Bold) and I have no insurance to speak of.
I'm heading to an Orange shop tomorrow to see what they say, but I've got an awful feeling it's done for and I'll have to cope with my old Nokia 3310 (it's not even colour screen!) for the next 6 months while I save up enough money to buy another Bold...
Please, please, please any help at all? I've been searching the forums and Google for days, but everyone who had this problem appears to have fixed it with battery pulls
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Sep 16, 2010
I have a blackberry bold 9700 i have a problem where i cant recieve or make calls or send & recieve text.. it comes up with signal and my mobile network - vodafone! i dont know what to do!
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Apr 19, 2010
Recently, my Blackberry Bold 9700 showed that I have an SMS text message that is unread. I tried going into the messages, doing "Mark Prior Opened" and it still shows I have a text message. Then I deleted all my messages in the SMS/MMS icon and still shows I have a message. How can I get ride of this?
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May 3, 2012
I had problems with my blackberry bold 9700 so I sent it way to get fixed & 02 said it could not be repaired and sent me a new one. However my new blackberry wont send texts, allow me to make calls or use the internet.
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Jan 10, 2010
I have a bold on three uk, love the fone hate the network!Can some1 help, when I select the 3G signal ppl can not call my phone! It goes straight to my answer fone, even if they r sat next to me!When I try n call out it jus says call failed! Also there is a 45+min delay in my texts coming n going.Three deny there is anything wrong with there network or the fone! So why am I paying a monthly fee for a service I'm not receiving!I have tried ALL official OS updates and the leaked .411 but still have these problems
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Jun 8, 2010
I need help with my blackberry bold it wont recieve the host routing table i tried 2 different sim cards and also upgraded firmware any suggestion's would be helpful
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Mar 11, 2010
I just bought The Blackberry Bold, but when I get texts from contacts in my address book, it doesn't identify them by name, just by phone number. This was never a problem with my old Curve. Is there way to fix/adjust this?
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Jun 6, 2010
I have an htc that is unlocked from tmobile to att but Im not able to recieve or send mms. Is there something I can do to fix the problem??
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jan 18, 2010
I am new to Blackberrys everytime someone sends me a picture with a SMS message. All I get is a message saying I have a picture message and it directs me to my provider. Do I have a setting wrong?
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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