I have two eamil accounts on my BB. A gmail account and a business email. Gmail is fine. Business address can send but hasn't received for the last 8 hours. Did the service books thing, pulled the battery 3 times, looked at all kinds of forums etc, and still nothing.
View 3 RepliesI was issued a phone from my job. As of today my phone currently is not sending/receiving phone calls and i cannot check the voicemail. To make it a bit more clear, i have no phone icon nor voicemail icon. if i use the keyboard to input a number and dial it, it does nothing. if i try to call through contacts my phone freezes. I cannot get into the ringtone options either.This is the third time this has happened to me within the last 2 months. The first time it happened they couldnt help fix the issue and i had to send the phone in for a replacement. last time I called up and they walked through getting the phone totally reset.
So now that it has happened again i have decided to get on the forums and explain the issue and hopefully they can figure out if this is a glitch in the phone, known issue or whatever.. My Blackberry is not my main phone, i have a personal phone i use all the time for entertainment and chatting. This weekend i did not charge my blackberry due to lack of not using it. i also didnt charge it when i was on vacation a while back and this had happened to me as well. Here is the only thing i do every time which may or may not be the cause..i forget to charge the phone. the phone drains the battery enough to shut itself off. when i find out its dead, i plug it in to charge it. a small battery icon appears with a electric bolt through it. i leave it be for about 10 seconds and i want the phone to come to see if i have any missed calls so i press and hold the power button a few seconds. the phone boots up and viola. no phone icon to be found. IMO, this should not normally bring up any issue but this is exactly what has happened all three times. As i said earlier, this is my second phone that has had the same problem. I rarely ever use this phone except to do company business so i am not downloading any apps or games. i use the company phone about 17 minutes a month and check my outlook sync'd calander and emails.
downloaded new BB desktop software for mac and since synching the phone, have been unable to send emails from the phone, only receive. can use BB messenger no problem
View 4 Replies View RelatedAfter a year and a half of use, my BB 9650 has not been receiving or sending email for 3 weeks.When I try to send email, the message displays the error "User account is in SUSPENDED mode"Tried accessing email settings - got the message "Your device is not registered. Go to Options > Settings Advanced Options Host Routing Table"When I do, I do see the Registration message in the message list, but still cannot send or receive email.I've also noticed a new icon a few times, and when I open I see a message "Regenerating encryption keys" - this process always times out and says there's an issue connecting with the server.I do not have an issue accessing the internet, using the Facebook application, phone calls, texts, etc.How I've tried to fix:Reboot - both by battery and then removing battery and SIM cardcalled my wireless provider and they confirmed Blackberry Internet Service is on - that it's an issue with the device (which they did not provide and do not support)Downloaded and updated Desktop softwareupdated device software to 6.0.0.706
View 1 Replies View RelatedMy BlackBerry 9900 has suddenly stopped receiving emails which are diverted from my office, I also can't send emails from that address. Another email account is working absolutely fine.
View 2 Replies View Relatedever since I wiped data from it, I haven't been able to send or receive emails on my Bold 9780. I just keep getting an error message saying sorry unable to continue your session
View 1 Replies View RelatedI switched from a BlackBerry Curve 9300 to BlackBerry Bold 9900 using the BlackBerry Desktop Software and for some strange reason I can't receive or send E-mails or even change the E-mail Address. I try going on 'Setup E-mail Accounts' but it won't open E-mail Accounts no matter how many times I click on it. I have tried restarting but it won't work.
View 1 Replies View RelatedRogers Blackberry technical support has tried everything and they are now telling me it's a hardware issue, and I need to pay full price for a new phone because my warranty has expired. I don't think it's a hardware issue. I will explain. A few days ago I installed Blackberry Desktop Manager 5.0.1 on my new computer. After connecting the Bold to my new computer, Blackberry Desktop Manager stated that a few of my applications are old and upgrades are recommended and therefore I upgraded. One of these upgrades included an upgrade to my operating system (to version 4.6.0.303).
After installing and re-booting, the smartphone did not work the same. I was able to use the phone, text message, and internet (rogers mall website directly and not search engine like before) but I could no longer set up e-mail, and PIN messages. I contacted Rogers Blackberry technical customer and we re-boot several times...did not work, then re-installed the operating system several times...did not work. I also checked Host Routing Table, and it was empty (as per technical support there should be a log of files). I tried to register and nothing changed. The only other change that I noticed is next to the 3G characters, there used to be a blackberry logo (4 dots), and now it's gone. I only see 3G.
I recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.
I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".
I can receive and answer emails, but I just can't write and send a new one... None of my email addresses works.
View 1 Replies View RelatedI cannot receive/send email after perform the security wipe and retore my back up.Below is the step I have done:
1. Perform a complete back up using Blackberry Desktop Software.
2. Perform security wipe manually on the phone via Options > Security > Security Wipe.
3. After wiped, I using Blackberry Desktop Software to restore my backed up data.
4. Starting from now, i can't send/receive emails.
I have try go to Setup > Email Accounts > click into Internet Mail Account, but it bound back to the Setup page. Then i try Message icon > Options > Email Account Management, it prompt up "Unable to open email setup application. Contact your wireless service provider" message. May I khow what happen to my blackberry?
Below is my blackberry configuration:
Vendor ID: 609
Platform: 6.6.0.212
App Version: 6.0.0.570(2534)
I have run into a massive problem with my BB email.I can compose/send and receive email pushed to my phone but I cannot seem to REPLY to messages by hitting reply. Instead I receive an error saying that I can only compose a draft. Now this only happens when I am replying to an already pushed email. I have already tried resending service books and resending HRT.
View 9 Replies View RelatedI can send emails using my blackberry, but I cannot receive them. The email account is hooked up to Outlook. I can receive emails using my gmail account just fine, but for some reason I am unable to get them when they come to my outlook account.
View 5 Replies View RelatedEverytime I browse on my Bold 9930 I receive a little black icon and it freezes. This lasts anywhere from 5 seconds to 30 seconds.
View 1 Replies View RelatedI have a Bold 9930 and sometimes I delete my email and it says deleted but they stay on my phone. I remove the battery and reboot and that has always cleared them out. Now I have 1 email that absolutely won't go away. I have rebooted 10 times to no avail.
View 1 Replies View RelatedRecently i've been having problems with the email that i've set up on my phone. I can send email but cannot receive it.I have a blackberry 8330 curve and am with verizon with V4.5.0.I've been reading other posts on othere forums of people having the same issue but they didn't really help at all.I did the battery pull many many times.I just don't know what wrong with it. also my world app doesn't show any application installed. i can deal with that once i get my email to work..
View 6 Replies View Relatedi cannot send emil or receive after hacking my computer and email
Info:
iPhone 4
I have had my Blackberry 9700 since July 2010 with no problem until this past week it has stopped making and receiving phone calls and I can't send or receive SMS. When I try to make a call, it instantly comes up with "Call Failed". I have talked to my carrier (o2) and they too cannot come up with a fix, there is no issue from there part as the sim card works fine on another phone. Strange thing is I can still use the internet on 3G, send and receive emails and my BBM works.
In Manage Connections >> Services Status, it says:
Status: not available
Connection: not connected
Blackberry internet service:
Connection: Mobile network
I am having email problems. I have several email accounts. I receive email on all of them, but can't send on all of them. Not even a reply. The email accounts that work are gmail and [URL]The accounts that don't send are: 1 account hosted by GoDaddy, and a few accounts on my 2 domains [URL] and [URL] all of these accounts work fine on my laptop via outlook 2007. The place that houses my 2 domains said they don't know why I am having this problem.
Info:
Windows 7
Last week Verizon had an interuption in e-mail service.I received a notification on my Blackberry that I needed to verify my Password.I tried, but recevied a message saying email setup application is not available.I have tried numerous times since then to no avail.I even tried rebooting my phone. I'm not sure if it is a Blackberry issue or a Verizon issue.
View 3 Replies View RelatedI'm using bold 9930. The mobile is attached to my provider and RIM as needed - when I'm trying to get into emails accounts services I'm getting the massage the device is not registered when it does by any diagnose I'm doing. How I can solve it?
View 8 Replies View RelatedIm sure its a simple issue that someone can sort for me ....I am able to receive email through my nokia n97 perfectly however I am unable to send email.
I am on orange and am trying to send emails using my virgin pop account (not virgin media-the original virgin company)My email settings go something like this
Incoming Mail :-
User Name : myemail@virgin.net
password : my password
incoming mail server : pop.virgin.net
Access Point: Default Connection
Mailbox name: Virgin.net
Mailbox type: POP3
Security: Off
Port: Default
APOP Secure Login: off
Outgoing Mail Server:
My email address : Myemail@virgin.net
Username: myUsername
Password: Password
Outgoing Mail Server: smtp.virgin.net
Access point in use: must be defined
Security: Off
Port: Default
how to remedy - in desktop icon, unable to click through to read incoming emails, but it opens sent email?
View 1 Replies View RelatedI own a Bold 9930.I've noticed that my device doesn't completely sync with Yahoo email.If I read an email on my device, it is marked as read on Yahoo.However, if I read the email on Yahoo, it doesn't sync with the device - the device copy of the email is never marked as read.I used to have full 2-way sync.I contacted Yahoo, and was advised by Yahoo support that 2-way email sync between my device and Yahoo is not possible.
View 5 Replies View RelatedNokia Email Messaging has been working ok for 3 months but has just stopped working, Have done all the normal stuff - soft reset , cancelled account and made a new account but I cant recieve or send any email at all. I have Gmail accounts , Yahoo and Ovi but none of them work.I have noticed when you go into settings for one of the accounts and look at the username and password for the Nokia Email Account , in the Password box it always shows `NONE` I have tried to put in my password several times but it always reverts to NONE. Is this correct? It seems it cant save the password ?
The only thing I havent tried is a hard reset but thats a last resort.
I got my blackberry curve 9300 and this morning received a message to let me know I am registered. I have registered my email address, (hotmail) and can send emails no problem. So far so good, except when I get a reply I get nothing on the blackberry but the replies are all in my hotmail inbox on my laptop. I have called geeks (carphone warehouse) and gurus at O2 and I have followed all their instructions. I managed to receive 1 email from my husband and then nothing since.
View 1 Replies View RelatedI just bought a Curve 9300 today. After updating my device from 5.0 to 6.0, getting all my apps up and running, i tried to send out an email and i got a red X. I went into email settings and sent the service books and that was no good. I reinstalled my O.S. and repeated the same process, and still no luck. My service providers technical support chat is closed right now and reopens tomorrow, so i'm on the support forum here to try to get some help from you guys. Can't send / receive email
View 1 Replies View RelatedMy 8330 started acting up last night. Through my sprint.blackberry.net email I sent 5 to the same email address. I received the check mark stating they were sent successfully. 20 mins later or so my phone notifies me of a new email however there is not a new email, but now a red X in the email that just had the check mark. This happened multiple times. I tried resending the email and composing a new email and all scenarios were the same. Also, I was sent 4 emails last night from this same email address, none of which I received. I did 2 soft and 2 hard restarts throughout the course of the night nothing has changed. Does anyone know why this is happening or how to fix it? I had this happen one other time, and I was to the point of smashing my phone. Email through my phone is the only way I have contact with certain people so this feature is VERY important to me.
View 6 Replies View RelatedAll of a sudden can no longer send emails from any of my email addresses, in fact there is no send option in the drop down
View 1 Replies View RelatedI just got my Torch back from being repaired from the track-pad not working.I first cleared anything that might of been on the phone and restored my back-up files to get all my addresses and applications into my phone.I know I have to reopen all the accounts applications I want to work.All my apps I have reinstalled work which I use and are all much needed tools, even up to my documents apps and PDF.I thought my email accounts would of come with the back-up which I reinstalled. I have 2 of each which I need for work, Windows Live, Yahoo and Gmail, but none of them are sending any mail I compose to send and I don't know why, or I may have forgotten not having my phone for so long. or am doing something wrong.
View 5 Replies View RelatedI noticed earlier this afternoon that none of my email (google apps gmail) is being pushed to my phone, though I can still send emails. The last one that came through was around midnight. I've seen a lot of posts about it here and elsewhere but no actual solution. I've resent the service books,deleted and re-added the account, multiple battery pulls, etc etc.
View 9 Replies View Related