BB Bold :: Can't Receive Emails On My 9930
Aug 7, 2012
I can send emails using my blackberry, but I cannot receive them. The email account is hooked up to Outlook. I can receive emails using my gmail account just fine, but for some reason I am unable to get them when they come to my outlook account.
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Oct 28, 2011
I have the Blackberry Bold 9930 with Verizon - love the phone, but the emails often don't go through the first time and I have to hit resend once, twice or three times. This doesn't happen every time, but at least 3 or 4 times a day. Is this a known problem with Blackberry or do I have to contact Verizon? Nothing has changed since I bought this new phone, such as where I use it, the carrier, etc. I have pulled the battery numerous times to see if that solved the problem, but it continues to happen regularly.
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Sep 20, 2012
I have two eamil accounts on my BB. A gmail account and a business email. Gmail is fine. Business address can send but hasn't received for the last 8 hours. Did the service books thing, pulled the battery 3 times, looked at all kinds of forums etc, and still nothing.
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Jun 1, 2012
Everytime I browse on my Bold 9930 I receive a little black icon and it freezes. This lasts anywhere from 5 seconds to 30 seconds.
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Aug 19, 2012
I was issued a phone from my job. As of today my phone currently is not sending/receiving phone calls and i cannot check the voicemail. To make it a bit more clear, i have no phone icon nor voicemail icon. if i use the keyboard to input a number and dial it, it does nothing. if i try to call through contacts my phone freezes. I cannot get into the ringtone options either.This is the third time this has happened to me within the last 2 months. The first time it happened they couldnt help fix the issue and i had to send the phone in for a replacement. last time I called up and they walked through getting the phone totally reset.
So now that it has happened again i have decided to get on the forums and explain the issue and hopefully they can figure out if this is a glitch in the phone, known issue or whatever.. My Blackberry is not my main phone, i have a personal phone i use all the time for entertainment and chatting. This weekend i did not charge my blackberry due to lack of not using it. i also didnt charge it when i was on vacation a while back and this had happened to me as well. Here is the only thing i do every time which may or may not be the cause..i forget to charge the phone. the phone drains the battery enough to shut itself off. when i find out its dead, i plug it in to charge it. a small battery icon appears with a electric bolt through it. i leave it be for about 10 seconds and i want the phone to come to see if i have any missed calls so i press and hold the power button a few seconds. the phone boots up and viola. no phone icon to be found. IMO, this should not normally bring up any issue but this is exactly what has happened all three times. As i said earlier, this is my second phone that has had the same problem. I rarely ever use this phone except to do company business so i am not downloading any apps or games. i use the company phone about 17 minutes a month and check my outlook sync'd calander and emails.
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Jul 19, 2012
I had this problem with my previous BB and thought the software crashed. Upon upgrading to a Bold 790 I still have this problem. I spoke to Tech support, they say everything is ok on their side. I took my phone back, the tech at the MTN shop checked, corrected my centre number.
Still NOTHING. I can send smss and e-mails but cant receive any. People who sent me mails or messages says their phones shows it was delivered.
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Oct 12, 2011
All of a sudden I can not receive any of my emails going to either email accounts i have linked to my blackberry..Ive already rebooted my phone twice.
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Aug 7, 2012
I am encountering in my BB device. I have a Gmail account. All emails I sent from my device to another email address arrive immediately, in fact, I receive emails sent from another address to my Gmail (my BB). However, emails I sent to my own address do not arrive in my BlackBerry Bold device. I oftenly send emails with shortcut links to myself, but this issue (or if it is an issue) is really niggling me.
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Jan 17, 2012
I did a software upgrade and on completion it wiped out my email account so I can't send or receive emails on my BB but I can send and receive from my desktop. When I try to log on from my BB it won't recognize my email or password. Do I need to re-set some settings?
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Aug 29, 2011
i cant receive emails on one of my emails that is set up on my phone. The other 2 emails set up are receiving mails. I have tried to sent service books and it delivered but email from people to aren't dropping. I have tried all my best to troubleshoot but to no avail. Waiting for your prompt response.
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Jun 7, 2011
Hope someone can help. I have a curve 8520 and I can't receive any email since this morning. Can send using both my POP accounts, but not receiving. I realized only now when I checked email from my laptop client and found tens of them that never made it to my BB in the last few hours.
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Oct 10, 2011
Since this afternoon I can't receive emails anymore although I'm able to send emails .Don't know if that matters but I have a swiss carrier.
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May 20, 2012
I can't receive emails and BBM messages on my Blackberry Bold 9900. I have tried registering the phone on the wireless network, sending the service book, and removing the battery. All of which have been completed sucessfully, but they have made no difference, I still can't receive messages.
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Aug 25, 2012
My Blackberry Bold's email works perfectly except for the fact that one person who I receive emails from wont show up on my Blackberry. It goes to my hotmail no problem. Maybe I accidentally blocked that one person some how?
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Oct 10, 2011
Is anyone else still having problems sending and receiving emails? I know there was a problem earlier today, but I still can't send or receive emails. Does anyone have any idea when this will be resolved
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Jun 14, 2012
I changed my password on my email account and I no longer receive emails on blackberry.
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Dec 19, 2011
its been a month now that i've changed my sim card, and iv stopped receiving emails on my device. when i go on the email setup app, it ask's me to enter my password for my email address that was on the device and when i do it says sorry unable to continue your session log in again. but when i try do that it still says the same thing. And for my sim card, i have the blackberry email plan so i should be able to receive emails.
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Oct 5, 2011
I received a message from Blackberry saying emails not being delivered & to validate my password but when i try to log into my email account or settings i keep being told my username & or password are wrong! Has anyone else had this problem or does anyone know how to resolve it
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Jun 18, 2012
I hope there is some one on here who can point me in the right direction.I have not been able to receive emails on my hand set since November last year via the BB application, I was using my Google, but this has now stopped, so I'm using my HTC for mail. When I go to email setup I am asked for a user name & password, I have tried my email details & my blackberry details, but none work.
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Mar 3, 2010
When I am in the office I don't want to receive emails on my bold and through outlook on my pc. Is there an easy solution so that when I'm in the office I'll only receive emails through outlook and when I'm out of the office to my bold and outlook?
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Jan 16, 2010
when i receive messages or emails the led flashes red but only for a set amount of time! i didnt check my phone for a while because the LED wasnt flashing, which i thought meant i didnt have any messages or missed calls! i had a couple of missed calls and messages!is there any way of changing it so it flashed until the message is read?
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Jun 8, 2010
I did the switch device in DM and everything appeared to go smoothly. However, my email accounts are there but i havent been receiving any new emails.. what should i do? Also, do i need to send my bbm contacts my new pin?
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Jan 5, 2012
I recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.
I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".
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Sep 26, 2011
i can't send or recive emails since adding playbook
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Nov 9, 2011
I can receive emails via the wifi in my home but cannot dial out. The phone continues to say radio off and when attempt to call out it asks to restore the connectio, so I click on restore connections and after a few seconds it says no service currently available. How do I fix this or is the system down?
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Dec 21, 2011
Since I updated my OS and had to re add all my emails only one certain email I cannot send off, I receive all email but cannot reply back to people. I have a Bold 9700.
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Mar 10, 2010
I have the bold 9700 and about 3 days ago I stopped receiving emails on my device, however I was getting them on my inbox on my PC. Now, I am getting them but there's allot of lag time. My PC inbox gets them right away but it takes my blackberry 20 minutes after it's sent to get sometimes. I tried multiple e-mails and same thing so I know the problem is not the email server and I also have no problems with my BIS and when I send emails with my BB they're sent to the inbox immediately.
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Feb 4, 2012
I've seen some fixes for this error on other OS versions, but none specifically for 7.0 on the Blackberry Bold 9930. I was trying to download My Verizon Mobile and got this error.
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Sep 13, 2012
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Apr 8, 2010
I routinely back up my 9930 on my Mac, but tonight I kept receiving the error message,"BlackBerry desktop software failed to backup your BlackBerry device. The device was disconnected. Reconnect your device and try again." So I did . . . three times. Same message each time. I downloaded the BlackBerry Desktop Software for Mac again, even though it said I had the latest version already installed. I tried the backup once more; same error message. Has the software changed versions or updated? What should I do to correct this?
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Jan 24, 2012
I can't get my 9930 acces to the BIS, it doesn't get the Host Routing Table. I already contacted my carrier and their solutions don't work (like what the call the 'provisionning' etc) When I put my sim card in a friend's BackBerry it works very well (BBM, the browser.) but it doesn't with mine!
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