BB Storm :: 9850 With No Browser / MMS / Email Connect?
Aug 23, 2011
I contacted my service provider (AT&T), now have the blackberry data plan, received service books, did the options-adv options, registration sent-recieved message on phione that my blackberry is registered, did the re boot at least 5 times. STILL, no browser, no indication of MMS capabilities, no application for email set up.! Every post that I have read, I have done what is being suggested
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Jun 18, 2012
I have a BlackBerry Storm 2 9550 3G CDMA WiFi OS v5.0.0.1015 Bundle 1656. This phone was with Verizon previously and I have no present carrier. I want to take this phone to Europe to work WiFi and possibly a European Sim Card. I worked with Verizon and the phone is unlocked. I took it to Verizon, and they, as I had done, connected to a WiFi network (ID above clock in white), data and roaming turned off, and received a "success" on setting up. I noticed the "WiFi" symbol is a dull white, as opposed to the network name which is bright white. I go to the browser and it allows me to put in a URL, but when I try to go there, "Internet is not available, check with provider". The browser is set to Hotspot. I have removed the battery to no avail, and have done a security wipe, but the results are the same.Is there a setting I am missing, or something else basic I have overlooked?
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Jan 3, 2010
Just recently I bought a Blackberry Curve 8900 with tmobile. Now here is the thing, I dont have a data plan of any kind with tmobile. So when I bought the phone I insterted my phone and booted it up. Checked with my seller to make sure it made a phone call.it did. So I knew for sure my SIM card was working just fine.heres where it gets weird.
When I got home, the first thing I did was connect to my wireless network.. using Wi-Fi.. obviously. And from there I went to the Setup Wizard and went through each step. When I got to the Email portion, It gave me two options, I dont remember both but one of them was "set up email through blackberry enterprise server".. or something like that. I was aware that I didnt have a data plan, so I clicked the second option. I went through the process and had EMAIL... through WIFI. I even sent my self email messages to make sure it was working and have proof that i recieved email and sent emaily to myself and others!!! without a data plan!!!
This is what i expected.. i didnt know that this wasnt supposed to happen? and that blackberrys customers were only able to get email if they had a blackberry data plan?Well, naturally i figured everything else would work on a wif connection.. like the iphone. Even though you dont have the 3G data plan one can still access email, web, and aps. So anways, all the apps communicated with the wifi network and my web browser viewed pages on a wireless network.
Then my myfaves dissapeard and gave a java encoding script error or something. So what do i do? i call tmobile and spend hours troubleshooting. Eventually i am able to restore or update my OS with a PC and get my mfaves back. But now my ap world ap wont start and tells me that i need a data plan.. next its my web browser that tells me the same thing, as well as facebook. I am like what is going on?!. AND then when I try to set up email. there is only one option.and thats "setup email through a blackberry enterprise server"..So my question is.if you took the time to read this.why in the world did everything stop working with wi fi and out of nowhere asked me to use a blackberry data service plan?
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Aug 17, 2011
1. When I use BB Desktop software to transfer data between phones and whatever else, do I lose the apps, icons, etc that came with the new phone? 2. At the same time I received the new Torch I want to break with my company's enterprise server. However when I moved data it also moved the company's email account over also. In the new 9850, how can I break from the enterprise server and delete that email account on the new phone?
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Mar 10, 2012
My web broswer and email is working fine in gprs service..My wifi connection also working fine in opera, facebook and other applications.But my web browser and email is not working in wifi connection.. Do i have to change any settings.
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Jan 3, 2010
Just recently I bought a Blackberry Curve 8900 with tmobile. Now here is the thing, I dont have a data plan of any kind with tmobile. So when I bought the phone I insterted my phone and booted it up. Checked with my seller to make sure it made a phone call... it did. So I knew for sure my SIM card was working just fine....
When I got home, the first thing I did was connect to my wireless network.. using Wi-Fi.. obviously. And from there I went to the Setup Wizard and went through each step. When I got to the Email portion, It gave me two options, I dont remember both but one of them was "set up email through blackberry enterprise server".. or something like that. I was aware that I didnt have a data plan, so I clicked the second option. I went through the process and had EMAIL... through WIFI. I even sent my self email messages to make sure it was working and have proof that i recieved email and sent emaily to myself and others!!! without a data plan.This is what i expected.. i didnt know that this wasnt supposed to happen? and that blackberrys customers were only able to get email if they had a blackberry data plan?Well, naturally i figured everything else would work on a wif connection.. like the iphone. Even though you dont have the 3G data plan one can still access email, web, and aps. So anways, all the apps communicated with the wifi network and my web browser viewed pages on a wireless network.
Then my myfaves dissapeard and gave a java encoding script error or something. So what do i do? i call tmobile and spend hours troubleshooting. Eventually i am able to restore or update my OS with a PC and get my mfaves back. But now my ap world ap wont start and tells me that i need a data plan.. next its my web browser that tells me the same thing, as well as facebook. I am like what is going on?!. AND then when I try to set up email... there is only one option... and thats "setup email through a blackberry enterprise server"..if you took the time to read this.. why in the world did everything stop working with wi fi and out of nowhere asked me to use a blackberry data service plan?
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Aug 6, 2012
I have one problem while trying to transfer contacts from my old Blackberry Storm 2 to new BB Torch 9850 using Bluetooth. When I press Transfer Contacts on Storm, message shows that all contacts ( 95 ) are transferred but Torch received only one contacts at the time.
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Jun 15, 2012
I am unable to restore several programs (PWKeeper, BBM, BBTraffic, Memo, Tasks, Maps) after a wipe and OS upgrade. I backed up the phone prior to the wipe but did not turn off wireless sync. I have deleted desktop sync service book, rebooted, tried to restore. No success. Even reinstalled OS. Is there combo-keys to enter on phone that turns off wireless sync prior to restore? 9850 Storm.
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Apr 29, 2010
I have a problem with the Auto Keyboard when I'm on a site that wants you to type in your email. I get an email type keyboard that has a DOT on the space bar for email. I have reported this so many times. What happens is the @ sign is on the first page of the key board as well as the .com, the DOT is on the space bar so it doesn't function as a space bar, but the problem is when you try to enter a DOT off the space bar it will not print it. I have reported this and was told the next update to the OS would fix this. Well the last OS update v7.1.0.580 is the last update and it is still the same. Can't RIM send out a small add on to fix just this? What I have to do is use the .com key and then back space to the DOT and then type in the rest of my email. Example: jcjones@satx.rr.com so I have to type it jcjones@satx.com backspace out the com,leaving the . type in the rr and then push the .com key. What a hassel why can't this be addressed? Oh and the email in this post is not mine, I made it up, so it may belong to someone or not. There is no way to do a screen grab or anything like that to attach a pic because the keyboard is on top of everything on the screen.
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Aug 1, 2012
The e-mail address associated with my Blackberry ID is no longer valid. Unfortunately, I cannot login to change the e-mail - I cannot find the password and the reset sends the password to the invalid e-mail address. If I establish a new Blackberry ID with a new e-mail address, will i lose the apps I'd purchased and installed through Blackberry World?
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Feb 12, 2010
I have looked everywhere and i cant seem to find any drivers. the blackberry website seems to say that they are on windows update and I can find them but i don't know how to extract them. Basically, i have a custom built pc and windows 7. All usb ports have been tested with other devices. I tried the desktop manager 5.0 and 4.7 and that doesn't recognize my BB. Windows says that i have connected an unknown device.
I tried rebooting the device and pc and removing the battery from the device. All to no avail.
Someone please tell me where to find it, give me steps to get it working, or where to find a self extracting driver. Also I downloaded the RIM blackberry smartphone driver from the windows update site and it still says it didn't install correctly
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Aug 14, 2011
I juz received a blackberry storm 9500 from my sister, and I don't know how to connect it to wifi (I'm very new at this). I've tried google and found different answers, ranging from "storm 9500 cannot connect to wifi", to "i have one and it can connect just fine". I can't find the wifi option in the "manage connection", and there is no browser icon on the home screen either.
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Apr 15, 2012
I got a storm 2 from a guy and it was from telus but he unlocked it from me I tried it out every think work but the Browser app I would click on it and Telus shows up on the screen and at the botum shows my carrier which is chatr and I'm trying to do this on wifi but all it sad is (You are not currently in an area that can handle data communication. As a result,any Web pages.)and has two buttuns that say OK and Save Request.
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Mar 15, 2010
After re-installing my device software, i am unable to see the blackberry browser option in the main menu. When i try to go to options and check browser, it says your n/w provider didn't enable browser. How do i enable the browser option on my black berry?
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Jan 12, 2011
So I recently received an unlocked Blackberry Storm from a friend. I previously owned a Blackberry Pearl and I was able to use BBM and get on the internet.
Why doesn't the browser and BBM work with my new Storm? Do I need to contact Fido so that they can put the Storm's pin in their system or something? I'm not that good with this stuff but that seems like a possibility Is there a setting I need to change? My SIM card is in there and working fine but I just cannot get BBM or the Browser to work
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Aug 3, 2011
My blackberry storm 9500 does not have a wap browser, it only shows the hotspot broswer as the available one. Where can I find/get a wap browser for it??
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May 16, 2011
I have an unlocked storm 2 9550 and I can't get my mms nor browser to work.
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Oct 24, 2012
Can't open browser in my storm 2.
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Apr 14, 2012
i'm running an unlocked Storm 9550 on t-mobile. Since I updated to the 1656 bundle I've completely lost my internet browser, email, or any other data use. Literally all this phone can do now is text and ring. I tried reverting to the last bundle which didnt help (updated again to the new bundle now), have tried registering in the host routing table, every time it sends the message but still no entries. have tried countless reboots, deleted the Wi-Fi things in the service book and still no good. The browser only gives the option of hotspot browser. Does anyone have any sort of solution for this? Seeing as I'm paying for internet and emails I should be able to use them.
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Jan 22, 2010
i was going to try and log on to the internet using my storm 9530 and i noticed that i don't have a "browser" icon in my menu applications, so i couldn't access the internet to surf or download anything..n how i could get the browser icon? i don't remember ever deleting any applications on my phone
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Jul 22, 2010
STORM 1.This is driving me insane. I already absolutely HATE this phone and now this.Why and how do i get rid of these copy arrows that keep popping up on my screen everytime i touch it?
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Jun 14, 2010
I have an unlocked storm and use tmobile as my carrier. Two weeks ago I found that my browser icon had disappeared. I stopped recieving emails and no messages from blackberry messenger. I called Tmobile and they referred me to RIM. When talking to the folks at RIM they say its a Tmobile issue.Host routing table has no entries and no browser or email service books.
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May 9, 2010
Just bought an unlocked blackberry storm. My service sim card is cincinnati bell. My sim card offers text, phone, email and internet. The phone works with texting and phone calls recieved and sent. I have no internet or email. Not even a browser icon can be found on the phone.
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Aug 5, 2010
so as the title says, i was able to go on car forums and such from my blackberrry storm ver. 1 with the v5.0 software.it was working like a charm and better than before and one day it just decided not to work anymore. does anyone else have the same issues / any solutions to fix this? i can go into the forum, but not the thread itself. it just comes up as blank.
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Jan 4, 2012
When I try to access hotmail from my web browser I get windows live screen that says "we were unable to sign you in with your windows live ID. for help fixing this problem, please visit http://login.live.com on your pc. I have done that but can't see what to fix or change to correct this problem? I have been able to send/receive and be notified of a new email received for years, until recently? Haven't updated, changed or altered anything on my phone either
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Jun 21, 2011
I am having a unlocked verizon (US Version) storm 9530 in india, i can't able to use the browser.
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Apr 14, 2010
Device info
Your carrier: Verizon
Blackberry Storm 9530; v4.7.0.148 (Platform 4.0.0.181)
Apps and free space
31,610,557 Bytes Free
No battery pull did not fix.
When writing your question
Yesterday added Blackberry Enterprise Server 4.1.4.17 to the phone, which previously had been provisioned by Verizon directly (connected to our exchange server). Email comes in just fine, but if I wish to either reply or forward the message, at the very top of the message, there is a note that states: "Send Using" and next to that is a button that shows "Desktop v" (the v is a down arrow). I am unable to change the Desktop button to my email account.
Saw the following post: http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Composing-Sending-Emails/m-p... and tried changing the default, which it allowed me to do, but to no avail.I am unable to respond to or forward any emails I have received on the hand-held unit.The option to send is available but when I send it comes back with an error message that it is unable to send from desktop.
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Mar 27, 2010
I have downloaded Opera mini for my storm 9530, does anyone know if the core browser can be deleted and if so how
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Jan 14, 2010
At one point I had a weather app on my Storm. After I deleted it, I had an AccuWeather browser channel button on my home screen. My girlfriend likes it and wants it on hers, but I can't find anything on how to create a browser channel.
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May 18, 2010
I have a 9550 Black Berry Storm2.When wireless LAN connected, the Browser icon has disappeared in France..What should I do this? I have seen and resolved to send a service book to examine.
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