BB Torch :: Unable To Download Audiobooks In .wma To 9800?
Aug 16, 2010
I have successfully downloaded .mp3 audiobook files from the library via OverDrive Media console to my new Torch but I can't download books in .wma format.I see that older Blackberry devices do not support .wma files and they must be converted but I bought the 9800 because I thought it supported .wma files.I am running 6.0 bundle 278 (v6.0.0.141, platform 6.4.0.64)The error from OverDrive says that RIM does not support this file type.If it isn't supported, what 3rd party conversion tool can you recommend?
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May 9, 2012
Why can I not download audiobooks to my Iphone? It says if I do, I'll lose my music?
Info:
iPhone 4S, iOS 5.1
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May 12, 2011
I received an email link for the BB 6.x upgrade today and tried to upgrade it from the phone but it won't allow it and says to use the desktop manager. When I try the desktop manager, it says there are no updates for my device. The OTASL diagnostic update says " request failed 22c67b020110512204609 01 of 01". Original Error: Failed to transmit, Connectivity: Server Busy Sufficient Coverage: yes.
Does anyone know what the problem is based on the information above? It sounds like the upgrade is a dud, since it won't update using either the phone or the desktop software.
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Apr 29, 2011
I have recently purchased a BB Torch 9800, but can't download an app from the handset despite having created a BB ID. When I do try I keep getting an error message advising me to try later?
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Sep 1, 2010
Just thought I'd pass this along since when I tried to find it the other day on RIM's website I couldn't. If you want to download the ribbon icon for the built in Blackberry Maps you can go to http://www.blackberry.com/send/maps from your phone's browser to install it.I know when the phone was first released on AT&T people had speculated that it wasn't at mobile.blackberry.com because AT&T didn't want it there but it seems that they just hadn't updated the maps website for the Torch yet. BTW, it's still not at mobile.blackberry.com.
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Sep 15, 2010
I have crackberry.com as one of my favorites on my homescreen. well i log on to crackberry.com on the pc and try to email myself a wallpaper. so when i did it the first time i never got it and then my bb started to act weird, i would touch the top of a tray to close it and it would change pages, i would try to dial and when i push the 9 the 7 would pop up first, if i press the 3 the 1 would pop up first and so on and so on. it did the same thing the 2nd time i tried it.
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Aug 12, 2010
Can't find the download folder. Don't even see an option anywhere. Contacts didn't sync with phone numbers, only email addresses. ALL of MY apps didn't switch from 9000 to 9800. Haven't been able to set up BB email or GMail. No themes transfered. The 'option' page is strange..nothing like 9000, can't even find memory, etc. Anyone got theirs figured out yet?
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Aug 16, 2010
Since I got my Torch, I have had problems with Appworld:
1. The app itself cannot be download for OS6. It states "Sorry, your device does not meet the system requirements that are needed to support Blackberry App World."When will this be available?
2. Downloading apps via the web page results in an email that gets sent that redirects me to the page to get the email sent to me again... so, I can't download the app this way, either.
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Jan 11, 2011
I got a 9800 mid december. Whenever I try to download an mp3 or pdf or anything that's more than 3 or 4 mb, the download goes up to about 30% and fails. Even when streaming music, some of the song is played, then suddenly I get a message saying the wireless network connection was disconnected or something. My service provider says all BBs have a download limit of 3 mb per file
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Sep 19, 2011
My Torch 9800 cannot lnk to the pc for download the apps, it always said my plug-in is not install. Even i installed, it take years tnot even to connect my phone to pc.
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Feb 28, 2012
When download a theme where is it stored
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May 6, 2011
I have a Torch 9800. I've upgraded to the knew version of App World. Whenever I attempt to go into My World or My account I get a waiting popup that just hangs. If a view an app and attempt to download it, the same thing happens. I'm trying to download the new version of Blackberry Bridge so that I can have more fun with Playbook os 2.0.
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Jul 9, 2011
My app world disappeared and I can't find it!! I tried to download it again, but my BB gave an error (Torch 9800). Maybe it's still somewhere hidden on my BB but I can't find it!!
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Aug 15, 2010
I can not open the Desktop Software v6 after downloading. I get the error message: "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience." I downloaded Windows PC software. I have Windows XP with Service Pack 3. Any ideas what is causing the software not to open? I downloaded v5.0 and have no issues opening and using this earlier version.
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Nov 14, 2012
How do I download my contacts from my Torch 9800 to my computer as a .csv file?
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Sep 16, 2011
I have a bb torch 9800 and I cant seam to get the app world to work. Every time I want to download something it says "there was a problem during installation. please try again". I can't download anything even from my web browser.
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Jul 14, 2011
I have a blackberry torch 9800 on Vodacom South Africa and everything is working fine with the phone, I have no worries there. I would just like to find out. Can I use my universal bluetooth headset to listen to audible audiobooks? I have connected my bluetooth headset to my phone with succes and succesfulle receives calls on it, it works fine. However the moment i want to listen to music or audiobooks on my headset it plays through the phone speaker. Is it possible to listen to music with the headset?
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Aug 30, 2010
We purchased two 9800 Torch phones and both are having the same issue. Word, Excel, and PDF files all open fine on the devices. However, some emails will be received with attachments but the phone does not give the open or download attachment options. If you forward the message from the device, the attachment will still be attached. The issue is intermittent and I have not been able to pin down any consistently as I have received several emails with attachments successfully. The emails that will not give the attachment options also do not have the little paperclip on the email icon from the messages view. Again, hen this exact email is forwarded the attachment will arrive at the destination.
BES version 4.1.7.19
Both users had no issues on prior devices with multiple attachments opened daily.
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Aug 19, 2010
Images in my HTML emails wont download automatically (need to select ˜Get Images˜within each email to get images) even though under email preferences it is setup (box checked) as ˜Download Images Automatically and the Confirm External Image Download box is unchecked.In my old Bold 9000 there was no way to setup the device to download images automatically but I thought the Torch 9800 would be able to.Is At overriding this profile setting?
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Sep 4, 2010
I'm not able to zoom in on CNN either by double tapping or by pinching. Why is this? Just some pages won't allow it or what?
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May 6, 2011
I have a Torch 9800, however it cannot connect to our 3G network here. my carrier is Digicel PNG. I have already tried setting it to 3G but it does not connect
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May 19, 2012
why i can't use my trackpad? i went to the settings all i can see is trackball setting? why it happened? i just updated my device software version.
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Mar 3, 2010
since yesterday i`m unable to connect my 9800 with Desktop software. "uable to communicate" i try device update -> No updates found/needed i try update of device software -< one tim work, then never again. PS. taskplaner sync options are in v6.10 lightyears better!
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Jul 4, 2012
I have lost access to the phone on my torch 9800, have tried help and removing battery neither have restored the phone access. How do I get it back as I have two voicemail on there.
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Dec 7, 2011
unlock my Torch 9800,provider : AT&TEdit: Personal information removed (IMEI). At no time should you provide any personal information to any other community member. Check out the User Guidelines for details.
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Aug 23, 2010
I have the Torch. I am unable to connect to Rim's push network, Att 3g bar shows five bars and I can make calls and send texts but recieving email or using bbm cant be done. weird thing, when i log on to a wifi connection RIms icon comes back and i start recieving email and bbm works. I am going to call att, anyone else have this issue?
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Mar 23, 2012
My Storm 9500 camera fails to function even after updating software recently to ver 5.0. Keep getting the following message "! Could not start the camera. Close other applications and try opening the camera again."
I have no applications open and keep getting this message meaning I can't get to use my camera ..Help!!
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Aug 22, 2010
My Issue is as the above subject header reads. Also, the BB Knowledge Base Article KB23925 says its aware of this problem, however, has no time frame for resolution.Ok guys can we hurry up! Its rendering my ability to use this device dramatically as I am a exclusive Mac User. I have to keep another phone with me to reference #'s and email addresses!Does anyone have a suggestion(s), besides buy an iPhone? )
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Feb 28, 2012
1. Doesnt Turn On (I Get red light for approx 1 min with charged plugged in ONLY / then changes to charging sign on screen.
2. If chargers unplugged nothing happens no lights nothing (tried all battery pull far from this now)
3. Install all the software needed to do a full re-install BBSAK + JL_Cmder + Loader "to no avail"
4. When using the above said software i get an error on the COMPUTER saying "Cannot connect to JVM" Click either retry or cancel. the phone then seems to be going into a LOOP again, the windows device notification sounds every so many seconds.
Phone also never changes from a black screen with battery sign with lighting strike through it!Prior to the above the phone was fine, what this could be as it seems that most other threads and posts about JVM Errors seem to have a specific code and this one doesn't.
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Jan 18, 2012
I downloaded an .exe file, a .jar and a .sis file, but these files cannot be opened on my phone. It displays a "Unable to display" message.. I have a Blackberry Torch 9800.
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Apr 22, 2012
When I set up my Torch 9800 to connect to Wi-Fi, the home screen reports the SSID of the access point, but when I attempt to use the browser, it reports "Unable to connect to the internet, please try again later." The "Device and Status Info" screen reports the WLAN IP Address as 0.0.0.0. My wireless access point reports that the BB device is "on", and is assigned an IP address (192.168.2.17).
At one point my initial screen reported that three updates were available. However, each time that I clicked on a line offering an update, an error message reported that "The data service is not operational", and the message about the update went away.
Snooping with Wireshark show that, when the BB is turned on, an ISAKMP tunnel is established between the BB device (at address 192.168.2.17) and segw.uma.rogers.com (at 74.198.30.49), so there is absolutely nothing wrong with the physical wireless connection. (My cellular supplier is Rogers.)
My BB was received (brand new) in early April 2012, and I updated the device from 6.0 bundle 695 to 6.0 bundle 2921 on 2012-04-12, after installing the Desktop Software on my PC. (The Desktop Software offered the update, so I just did it; I was not even aware of this community until later.)
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