BB :: Can't Download Apps To My Torch 9800 From BB App
Apr 29, 2011
I have recently purchased a BB Torch 9800, but can't download an app from the handset despite having created a BB ID. When I do try I keep getting an error message advising me to try later?
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Sep 19, 2011
My Torch 9800 cannot lnk to the pc for download the apps, it always said my plug-in is not install. Even i installed, it take years tnot even to connect my phone to pc.
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May 6, 2011
I have a Torch 9800. I've upgraded to the knew version of App World. Whenever I attempt to go into My World or My account I get a waiting popup that just hangs. If a view an app and attempt to download it, the same thing happens. I'm trying to download the new version of Blackberry Bridge so that I can have more fun with Playbook os 2.0.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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May 12, 2011
I received an email link for the BB 6.x upgrade today and tried to upgrade it from the phone but it won't allow it and says to use the desktop manager. When I try the desktop manager, it says there are no updates for my device. The OTASL diagnostic update says " request failed 22c67b020110512204609 01 of 01". Original Error: Failed to transmit, Connectivity: Server Busy Sufficient Coverage: yes.
Does anyone know what the problem is based on the information above? It sounds like the upgrade is a dud, since it won't update using either the phone or the desktop software.
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Sep 1, 2010
Just thought I'd pass this along since when I tried to find it the other day on RIM's website I couldn't. If you want to download the ribbon icon for the built in Blackberry Maps you can go to http://www.blackberry.com/send/maps from your phone's browser to install it.I know when the phone was first released on AT&T people had speculated that it wasn't at mobile.blackberry.com because AT&T didn't want it there but it seems that they just hadn't updated the maps website for the Torch yet. BTW, it's still not at mobile.blackberry.com.
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Sep 15, 2010
I have crackberry.com as one of my favorites on my homescreen. well i log on to crackberry.com on the pc and try to email myself a wallpaper. so when i did it the first time i never got it and then my bb started to act weird, i would touch the top of a tray to close it and it would change pages, i would try to dial and when i push the 9 the 7 would pop up first, if i press the 3 the 1 would pop up first and so on and so on. it did the same thing the 2nd time i tried it.
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Aug 12, 2010
Can't find the download folder. Don't even see an option anywhere. Contacts didn't sync with phone numbers, only email addresses. ALL of MY apps didn't switch from 9000 to 9800. Haven't been able to set up BB email or GMail. No themes transfered. The 'option' page is strange..nothing like 9000, can't even find memory, etc. Anyone got theirs figured out yet?
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Aug 16, 2010
Since I got my Torch, I have had problems with Appworld:
1. The app itself cannot be download for OS6. It states "Sorry, your device does not meet the system requirements that are needed to support Blackberry App World."When will this be available?
2. Downloading apps via the web page results in an email that gets sent that redirects me to the page to get the email sent to me again... so, I can't download the app this way, either.
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Jan 11, 2011
I got a 9800 mid december. Whenever I try to download an mp3 or pdf or anything that's more than 3 or 4 mb, the download goes up to about 30% and fails. Even when streaming music, some of the song is played, then suddenly I get a message saying the wireless network connection was disconnected or something. My service provider says all BBs have a download limit of 3 mb per file
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Feb 28, 2012
When download a theme where is it stored
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Aug 16, 2010
I have successfully downloaded .mp3 audiobook files from the library via OverDrive Media console to my new Torch but I can't download books in .wma format.I see that older Blackberry devices do not support .wma files and they must be converted but I bought the 9800 because I thought it supported .wma files.I am running 6.0 bundle 278 (v6.0.0.141, platform 6.4.0.64)The error from OverDrive says that RIM does not support this file type.If it isn't supported, what 3rd party conversion tool can you recommend?
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Jul 9, 2011
My app world disappeared and I can't find it!! I tried to download it again, but my BB gave an error (Torch 9800). Maybe it's still somewhere hidden on my BB but I can't find it!!
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Aug 15, 2010
I can not open the Desktop Software v6 after downloading. I get the error message: "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience." I downloaded Windows PC software. I have Windows XP with Service Pack 3. Any ideas what is causing the software not to open? I downloaded v5.0 and have no issues opening and using this earlier version.
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Nov 14, 2012
How do I download my contacts from my Torch 9800 to my computer as a .csv file?
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Sep 16, 2011
I have a bb torch 9800 and I cant seam to get the app world to work. Every time I want to download something it says "there was a problem during installation. please try again". I can't download anything even from my web browser.
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Jul 7, 2011
My phone won't let me download apps or updates for apps
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Aug 30, 2010
We purchased two 9800 Torch phones and both are having the same issue. Word, Excel, and PDF files all open fine on the devices. However, some emails will be received with attachments but the phone does not give the open or download attachment options. If you forward the message from the device, the attachment will still be attached. The issue is intermittent and I have not been able to pin down any consistently as I have received several emails with attachments successfully. The emails that will not give the attachment options also do not have the little paperclip on the email icon from the messages view. Again, hen this exact email is forwarded the attachment will arrive at the destination.
BES version 4.1.7.19
Both users had no issues on prior devices with multiple attachments opened daily.
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Aug 16, 2010
I have a huge problem, I tried downloading a couple of paid apps...(Yes I paid for them) and when I go to the download link, which is an OTA link. I get this message "This page is only for OTA downloads using BlackBerry Browser, and it seems you are using some other browser." Is there anyway to fix this like change the identity of the browser, if so Please Help I will appreciate it.
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Aug 3, 2011
My 9800 from ATT works great and I really like using this but the annoying aspect of the phone is that it randomly uninstalls my applications. Today, the Blackberry software gift, DriveSafe.ly enterprise edition uninstalled itself and it's no longer on my phone. The reason I know this is that when I go to the App world and click on the app, it says "download now" and if it was already there, it should say "already installed." This part of the Blackberry is my most annoying issue. Is there another way? With the free apps it's easy, just re-install. But with this one since it was gifted do I have to pay to get it re-install? I have not gone through a restore yet, hoping don't have to.
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Aug 19, 2010
Images in my HTML emails wont download automatically (need to select ˜Get Images˜within each email to get images) even though under email preferences it is setup (box checked) as ˜Download Images Automatically and the Confirm External Image Download box is unchecked.In my old Bold 9000 there was no way to setup the device to download images automatically but I thought the Torch 9800 would be able to.Is At overriding this profile setting?
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Oct 18, 2011
I am trying to view my installed apps on my Torch via the desktop software. All I have displayed is "Loading applcations from device..." My torch flashes a couple of times when I click on "View aplications" but that is all that happens. My torch does sync via the desktop without issues.
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Feb 19, 2012
How do I arrange all Icons and apps into different folders on my 9800 BB
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Oct 11, 2011
How do i transfer my files or apps from 9800 to 9810
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Jun 6, 2011
I have a new Torch 9800 and have registered myself and got my ID but i still can't download from appsworld. It just repeatedly says can't validate my ID even tho I redid it just to make sure. I use the same ID to sign in online on my pc and it recognizes me, so why won't it work on my handset?
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Jun 14, 2011
Im trying to download apps but when I log in to App World, I keep getting the terms of service agreement. Every single time.I press accept, but then all it shows me is my account details and downloads nothing!
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Dec 25, 2011
I have a blackberry torch and i want to download games but i dont have internet on my phone
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Oct 18, 2011
I have recently activated an AT&T BB Torch 9810. I have received messages stating a couple apps including App World have updates ready to download.I tap on the link to update App World, Im greeted with the There is a newer version available 3.0.0.xx Tapping update gives me the green circle working prompt with a network activity icon, then disappears and nothing happens. Checking the App status, app world is listed as version 2.x.x, so clearly it is not updating. The device is logged into the BB account, and the terms and conditions has been accepted.I have tried downloading the app world update, and also facebook and BBM updates, on both my wireless carrier network and my home WiFi, with the same green working circle, and then nothing.
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Jun 25, 2012
everytime i click the link to download the application on bb app world it and connect my device to the laptop...it shows the error that the potection is enabled on the device, disable it n try again. even though the password isnt even enabled on my device. no type of protection is enabled...
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Sep 5, 2012
Got new Torch 9810 and cannot download paid apps Get error 35005 Wrong price. Did reboot?
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