BB Torch :: TrackPad Not Working On 9800?

Feb 16, 2012

All of a sudden my trackpad on my 9800 just stopped working and I don't know why iv tried to change the sensitivity but nothing happened.

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BB Torch :: Trackpad Not Working In 9800?

Feb 28, 2012

Trying to fix my trackpad issue for bb torch 9800..just had it since a month and trackpad not working at all.can anyone help please? do you think it has a link with my bundle which is now still 6.0 - 2475 one.

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BB Torch :: 9800 - Trackpad Not Working When Keyboard Opened

Feb 27, 2011

I have had my BB for about a month now and it was working fine. The trackpad is very responsive and when the unit is closed the track pad works great but about a week ago the trackpad stopped working when the keyboard slider was open, after a few swipes it would come back to life however now the problem is worsened to the point where the trackpad is unresponsive when the kb is opened but as soon as I slide the kb back the track pad comes to life, this is the second unit that I have had problems with in 30 days. I have tried all the standard stuff like pulling the battery for a few hrs and such.

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BB Torch 9800 :: Touchscreen AND A Trackpad?

May 21, 2010

why is there a trackpad if its a touchscreen?

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BB Torch :: 9800 - Unable To Use The Trackpad?

May 19, 2012

why i can't use my trackpad? i went to the settings all i can see is trackball setting? why it happened? i just updated my device software version.

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BB Torch :: 9800 Trackpad Not Moving?

Mar 24, 2012

My trackpad on a Torch 9800 is not responding what should l do

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BB Torch :: 9800 Trackpad And Touchscreen Unresponsive?

Nov 28, 2011

My torch is 3 months old. As of Sunday morning the track pad and touchscreen has become unresponsive. It also crashing every once in a while for no appearent reason. It has not been dropped or exposed to water. So far I've tried battery pulls and a restore through the desktop manager. Which has obviously not fixed anything.

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BB Torch :: 9800 Trackpad + Button Failure?

Oct 12, 2011

A month ago I bought a blackberry torch 9800. At that moment I was very happy with it, because my other blackberry (curve 8520) had to be repared. ut now my bb 9800 has a failure. At this moment the trackpad works on 1 part of te screen. So you have to activate the part of the screen by touchscreen. For example: you can scroll through the menu but not scroll to the sound profiles. Therefore you have to touch the icon on the screen. And sometimes the keyboard doesn't work either. The buttons: dial, menu, return and on/off aren't working either.I have tried many things. Hard boot, master boot and a complete new installation of the OS.

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BB Torch 9800 :: Menu Pops Up When Selecting Icons With Trackpad?

Aug 19, 2010

If I dont hit the trackpad really quick it will bring up a menu in the middle of the screen that says things like "switch application" or "full menu" is there a way to disable that or not make it come up unless I hold the track pad down for an extra couple seconds?

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BB Torch :: Trackpad Not Working Right?

Oct 22, 2010

I'm having some issues with the Torch trackpad. It is EXTREMELY slow to scroll up or down in the browser. More slow up than down. Sometimes it's responsive, sometimes it's not. Also somtimes when I'm scrolling, it will just stop randomly. Annyone else having issues using their Torch trackpad scrolling vertically? Any tips to make it better?

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BB Torch :: 9810 Trackpad Not Working?

Dec 12, 2011

My BlackBerry Torch 9810's trackpad stopped working.

It has been an ongoing problem for about two weeks. Sometimes it works other times it doesnt.

I tried battery pulls and they never seemed to work instanteously although sometimes after the 3rd or 4th battery pull and 20 minutes of the phone being back 'on' it would work.

Now it's been about 3 hours since it last worked. I've installed the latest update for BB. I'm removing every program that is on it to try to get it to work.

I don't think it's a hardware problem because sometimes the trackpad works, and others it doesnt. If it was a hardware problem I dont think it would be on and off.

Note: the click function of the trackpad button works just fine. However I cant use it to go N, S, E, & W.

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BB Torch :: Trackpad Button Not Working At ALL?

Nov 14, 2011

Is my phone screwed? I didn't drop it or get it wet or anything like that, it just stopped working. I tried battery resets, I also tried removing battery and pressing the button 5 times as I heard this may fix it. None of that works. Is there any fix for the trackpad button not working or should I just buy a iphone, i'm getting tired of blackberry issues.

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BB Torch :: Trackpad Not Working When On Camera

Aug 22, 2010

My Torch 9800 has lost the ability to zoom, either by the trackpad or using the touchscreen. It is also running very slow and freezes sometimes.I am running the most up to date software.

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BB Torch :: Trackpad Not Working When Slider Is Open

Aug 9, 2012

The trackpad on my 9800 works fine when the slider is closed but stops working when the slider is open to reveal the keyboard. With the slider open or closed, the touch screen still works and the buttons and keys still operate properly.

I have done a complete device security wipe and re-install from scratch. The problem persists. I have OS 6.0 bundle 2949 (v6.0.0.668, Platform 6.6.0.236)

Whether it is a software or hardware problem, where is the diagnostic code or message to tell me?

I have had my Torch for 2 years so it is long out of warranty. I have had 4 RIM devices since 2004 and I used to be a big RIM fan but my allegiance is waning fast.

What were you guys doing in Waterloo whilst Samsung and Apple were creating prodcuts that functioned properly and support services that worked?

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BB Torch :: Trackpad Stops Working When Slide Up?

Nov 30, 2012

When I slide up the blackberry torch the trackpad stops working. If I slide down it continues working normal, Is this a kind of bug in the software?

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BB Torch :: Trackpad Button Not Working But Scrolling Is Fine?

Nov 10, 2011

I had a JVM 545 error come up last week. I finally fixed it after reinstalling the OS a couple times but now I've noticed the 'clicking' function of the trackpad is not working. When I press it down nothing happens. I can still scroll no problem but pressing it down does nothing.I've reinstalled the OS a couple times again and the problem still persists. Any ideas on how to fix it? I was working fine prior to the JVM error...

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BB Torch :: Trackpad Focus Function For Camera Stopped Working?

Sep 28, 2011

I love the camera on my phone, and constantly use the focus function with the trackpad. It suddenly stopped working - and I cant figure out why. Went through all the options, did a reboot, removed the battery etc - same result. The trackpad works on the bottom menu items, but it used to be that I could use it to focus in and out (up and down).

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BB Torch 9800 :: Torch HTML Email Formatting Not Working?

Aug 16, 2010

Anyone else having problems? When i view an email

1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.

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BB Torch :: Bbm Not Working On Unlocked 9800?

Dec 7, 2011

my 9800 was on vodafone but i got it unlocked so i put my orange sim into it, texts seem to work, not tried calls or emails yet but my bbm wont work, just comes up with little red clock

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BB Torch :: Messenger Not Working On 9800?

Jun 5, 2012

My BBM is not working. I try to add people by scanning their barcode in and it says that they are pending. But when I ask people if they got the invite they don't. I try to add people by putting in their PINs and it does the same. They try to add me and it says that I'm pending but I didn't get the invite.

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BB Torch :: Email Not Working 9800?

Jan 10, 2012

I have a Torch 9800 with OS 6. I have noticed that my phone is not getting any of the emails from my five email accounts. I went through deleted them all and readded them and it was telling me there was a problem connecting to the server. I have plugged my phone in and made sure everything is up to date, pulled the battery and resent the regestured with my wireless network.

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BB Torch :: Email Set Up On 9800 Not Working

Nov 6, 2011

After updating the software on my 9800 I haven't been able to set up my email account again, every time I try it freezes up for a while and then I get a message saying "Unable to open email set-up application. Contact your wireless service provider." I never had this problem before I updated the software, I used to receive my emails to my BB.

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BB Torch :: Facebook App Not Working On 9800?

Apr 26, 2012

Ever since I downloaded the latest version of the Facebook for Blackberry app through App World, I get the following error message: "Unable to connect to the Facebook server (1400)". I have tried numerous times to pull the battery as well as uninstall / re-install the app and no luck. I also tried to download the app via the web, but still have the same problem.

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BB Torch :: JVM Error 545 - 9800 Is Not Working?

Jan 16, 2012

My BB Torch 9800 is not working! I can't even get the original JVM error to come up now - only reboot. I can't function without it. (I'm running OS6, bundle 2647) I chatted w/AT&T, but they directed me back to Blackberry.I have tried soft reboot, hard reboot, restoring from desktop software, re-downloading BBSAK to wipeout & reload OS6, but my phone will not even show as connected so desktop software & BBSAK will not recognize my device. After removing the battery, the red LED light comes on, the screen lights up, but the bar at startup wont even get 25% across now before it shuts down & restarts again. What can I do to get my BB Torch to reboot?

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BB Torch :: Keypad Not Working On 9800?

Jan 15, 2012

my keypad has stopped working on my torch 9800 and need a phone number for customer services.

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BB Torch :: 9800 Was Working And Now Will Not Turn On

Oct 23, 2012

i walked out the shower to use my phone and it was completely dead. Wouldnt turn on at all and no red light to assist me either lol. Anyway i plugged it in to a wall charger and after maybe forty minutes it flashed on and all was working fine for about an hour and a half. charge was half done and i was about to leave the house when....again it went dead! this is now 6 hours ago! its been on charge since and still i have had nothing..

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BB Torch :: Unlocked 9800 Bbm Not Working

Nov 26, 2011

Just got a bb torch 9800. Had it unlocked as it was thru bell and my server is Rogers. I am able to get online and text. I can also use the phone for calls (uconnect works) the only issue I think I have is that I can not bbm or social network (facebook and email). When I check the service status it says bbis and bbes not connected.

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BB Torch :: Wifi Not Working On 9800?

Sep 18, 2012

I have changed the SIM of my torch that doesnt have data service currently. I am trying to connect to internet through Wi -FI, but it is showing connection error.

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BB Torch :: Facebook Not Working On 9800?

Jun 5, 2012

I was using my Facebook app on my device up until last week without any problems, until one day it just seemed to crash :/ I uninstalled the app with the intention of reinstalling it to see if this would help, or even see if an upgrade was available.However, it wont let me reinstall the app, and when I try to reinstall through my browser, it says that my device doesn't support it! Finding using Facebook on the browser all the time really slow and annoying so would really like some help as to how to get my app back and working again!

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BB Torch :: 9800 Camera Not Working?

Jan 24, 2011

I have had my phone for one week and it hasent worked at all.I try to take a pic and it jus freezes and then the camera sound happens seconds later and it doesnt save the pic.I have tried to reboot phone and batt pulls and this works for one pic then returns to the freezing, I have the most updated OS and I am stuck.

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BB Torch :: 9800 PDF File Not Working?

Nov 9, 2011

i am not able to open my PDF document on my Blackberry 9800

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