BB Torch :: Trackpad Not Working When Slider Is Open
Aug 9, 2012
The trackpad on my 9800 works fine when the slider is closed but stops working when the slider is open to reveal the keyboard. With the slider open or closed, the touch screen still works and the buttons and keys still operate properly.
I have done a complete device security wipe and re-install from scratch. The problem persists. I have OS 6.0 bundle 2949 (v6.0.0.668, Platform 6.6.0.236)
Whether it is a software or hardware problem, where is the diagnostic code or message to tell me?
I have had my Torch for 2 years so it is long out of warranty. I have had 4 RIM devices since 2004 and I used to be a big RIM fan but my allegiance is waning fast.
What were you guys doing in Waterloo whilst Samsung and Apple were creating prodcuts that functioned properly and support services that worked?
View 6 Replies
ADVERTISEMENT
Mar 29, 2012
I have a torch 9800 running 6.0 software and all of sudden when i open the slider to use the physical keyboard the screen gets strange colors and writing and app icons turn backwards. But using the virtual keyboard and keep the slider down i have no problems.
View 2 Replies
View Related
Oct 12, 2012
My torch 9800 slider is not working properly. Whenever I go to unlike my phone the screen does not get displayed. Another thing is that my blackberry was girt so I don't have a bill so how do I get my warranty?
View 2 Replies
View Related
Oct 22, 2010
I'm having some issues with the Torch trackpad. It is EXTREMELY slow to scroll up or down in the browser. More slow up than down. Sometimes it's responsive, sometimes it's not. Also somtimes when I'm scrolling, it will just stop randomly. Annyone else having issues using their Torch trackpad scrolling vertically? Any tips to make it better?
View 7 Replies
View Related
Dec 12, 2011
My BlackBerry Torch 9810's trackpad stopped working.
It has been an ongoing problem for about two weeks. Sometimes it works other times it doesnt.
I tried battery pulls and they never seemed to work instanteously although sometimes after the 3rd or 4th battery pull and 20 minutes of the phone being back 'on' it would work.
Now it's been about 3 hours since it last worked. I've installed the latest update for BB. I'm removing every program that is on it to try to get it to work.
I don't think it's a hardware problem because sometimes the trackpad works, and others it doesnt. If it was a hardware problem I dont think it would be on and off.
Note: the click function of the trackpad button works just fine. However I cant use it to go N, S, E, & W.
View 7 Replies
View Related
Nov 14, 2011
Is my phone screwed? I didn't drop it or get it wet or anything like that, it just stopped working. I tried battery resets, I also tried removing battery and pressing the button 5 times as I heard this may fix it. None of that works. Is there any fix for the trackpad button not working or should I just buy a iphone, i'm getting tired of blackberry issues.
View 3 Replies
View Related
Feb 16, 2012
All of a sudden my trackpad on my 9800 just stopped working and I don't know why iv tried to change the sensitivity but nothing happened.
View 1 Replies
View Related
Aug 22, 2010
My Torch 9800 has lost the ability to zoom, either by the trackpad or using the touchscreen. It is also running very slow and freezes sometimes.I am running the most up to date software.
View 1 Replies
View Related
Feb 28, 2012
Trying to fix my trackpad issue for bb torch 9800..just had it since a month and trackpad not working at all.can anyone help please? do you think it has a link with my bundle which is now still 6.0 - 2475 one.
View 1 Replies
View Related
Nov 30, 2012
When I slide up the blackberry torch the trackpad stops working. If I slide down it continues working normal, Is this a kind of bug in the software?
View 4 Replies
View Related
Feb 27, 2011
I have had my BB for about a month now and it was working fine. The trackpad is very responsive and when the unit is closed the track pad works great but about a week ago the trackpad stopped working when the keyboard slider was open, after a few swipes it would come back to life however now the problem is worsened to the point where the trackpad is unresponsive when the kb is opened but as soon as I slide the kb back the track pad comes to life, this is the second unit that I have had problems with in 30 days. I have tried all the standard stuff like pulling the battery for a few hrs and such.
View 4 Replies
View Related
Nov 10, 2011
I had a JVM 545 error come up last week. I finally fixed it after reinstalling the OS a couple times but now I've noticed the 'clicking' function of the trackpad is not working. When I press it down nothing happens. I can still scroll no problem but pressing it down does nothing.I've reinstalled the OS a couple times again and the problem still persists. Any ideas on how to fix it? I was working fine prior to the JVM error...
View 4 Replies
View Related
Sep 28, 2011
I love the camera on my phone, and constantly use the focus function with the trackpad. It suddenly stopped working - and I cant figure out why. Went through all the options, did a reboot, removed the battery etc - same result. The trackpad works on the bottom menu items, but it used to be that I could use it to focus in and out (up and down).
View 3 Replies
View Related
Mar 7, 2012
hit power button , home screen appears , but the unlock slider is missing and screen is open .
View 6 Replies
View Related
Aug 4, 2011
Is it me or are the volume controls a little tricky to operate? You only get a touch screen variation once you can press one of thge buttons.
Is there any way to put a touch column slider on the notifications area like the brightness slider?
View 6 Replies
View Related
May 16, 2012
My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?
View 1 Replies
View Related
Jul 5, 2011
I've just purchased a BB Torch and would like to get the slider to turn the phone on and off as a traditional slide phone would. Is this possible and how do I do it?
View 1 Replies
View Related
Oct 23, 2010
I've had my Torch for about four days now and I love it, but tonight, all of a sudden, the buttons on the slider face (phone, menu, trackpad, back, end/power) aren't lighting up anymore. is it something I did that's totally fixable?
View 2 Replies
View Related
Jun 8, 2012
When I use my slider the screen goes blank.
View 1 Replies
View Related
Mar 23, 2012
all of the sudden my volume control on the side and my volume/ vibrate slider is not working?
Info:
iPhone 4, iOS 5.1
View 9 Replies
View Related
Sep 12, 2012
When I close slider, the virtual key board do not appear, rotation function also. I use a magnet torch in the back of cellfone, virtual keyboard appear and use normally, but when open slider and close, it back to old trouble.
View 2 Replies
View Related
May 18, 2010
I am using Torch 9800. Currently, the virtual keyboard doesn't appear when slider is closed. The indicator is also grey (not active). In the menu, "show keyboard" item is not listed. When I take the headset in landscape position, the screen is still in Portrait mode.
View 2 Replies
View Related
Oct 6, 2012
for the trackpad, 2 functions: cursor & as press button. right now the cursor function is not working, no reaction at all. but the press function is still here. can i certify the trackpad is dead already? Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.
View 1 Replies
View Related
Dec 12, 2011
So i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since.
View 1 Replies
View Related
Jul 17, 2012
i've tried to type my password to get into my phone but i had to use the enter button to get onto it. then when i tried to scroll along it wasn't working. it also won't let me click on anything by pressing on the trackpad
View 3 Replies
View Related
Feb 26, 2012
How do i move my trackpad it is not working
View 1 Replies
View Related
Aug 22, 2011
my track pad is not working fine from the inception. my bill is lost. how do i get it replaced
View 2 Replies
View Related
Jul 13, 2011
I cannot get any response out of the trackpad.
View 1 Replies
View Related
May 13, 2012
My trackpad is not working. I left it on the side before I slept last night, this morning I woke up and it was turned on; i unlocked it and it turned off, everytime i turned it on it turned off again, the button on the trackpad works but it does not scroll.
View 1 Replies
View Related
Apr 22, 2012
99% of the time my trackpad wont work.
View 1 Replies
View Related
Apr 13, 2012
I have a Bold 9990 and suddenly my trackpad is no longer scroll rolling in every direction in the main menu, my lock button no longer worked . I am very careful with my phone and I haven't dropped it or gotten it wet at all. The weird part is that the trackpad won't scroll UP on the homescreen but it was working left and right...but not in the homescreen!!!I have done several battery pulls with no results.I
View 1 Replies
View Related
