Is my phone screwed? I didn't drop it or get it wet or anything like that, it just stopped working. I tried battery resets, I also tried removing battery and pressing the button 5 times as I heard this may fix it. None of that works. Is there any fix for the trackpad button not working or should I just buy a iphone, i'm getting tired of blackberry issues.
View 3 RepliesI had a JVM 545 error come up last week. I finally fixed it after reinstalling the OS a couple times but now I've noticed the 'clicking' function of the trackpad is not working. When I press it down nothing happens. I can still scroll no problem but pressing it down does nothing.I've reinstalled the OS a couple times again and the problem still persists. Any ideas on how to fix it? I was working fine prior to the JVM error...
View 4 Replies View RelatedA month ago I bought a blackberry torch 9800. At that moment I was very happy with it, because my other blackberry (curve 8520) had to be repared. ut now my bb 9800 has a failure. At this moment the trackpad works on 1 part of te screen. So you have to activate the part of the screen by touchscreen. For example: you can scroll through the menu but not scroll to the sound profiles. Therefore you have to touch the icon on the screen. And sometimes the keyboard doesn't work either. The buttons: dial, menu, return and on/off aren't working either.I have tried many things. Hard boot, master boot and a complete new installation of the OS.
View 2 Replies View RelatedThe main buttons under the touch screen and on left and right of track pad dont work how do I fix this with out sending it in or buying a complete new phone?
View 7 Replies View RelatedI'm having some issues with the Torch trackpad. It is EXTREMELY slow to scroll up or down in the browser. More slow up than down. Sometimes it's responsive, sometimes it's not. Also somtimes when I'm scrolling, it will just stop randomly. Annyone else having issues using their Torch trackpad scrolling vertically? Any tips to make it better?
View 7 Replies View RelatedMy BlackBerry Torch 9810's trackpad stopped working.
It has been an ongoing problem for about two weeks. Sometimes it works other times it doesnt.
I tried battery pulls and they never seemed to work instanteously although sometimes after the 3rd or 4th battery pull and 20 minutes of the phone being back 'on' it would work.
Now it's been about 3 hours since it last worked. I've installed the latest update for BB. I'm removing every program that is on it to try to get it to work.
I don't think it's a hardware problem because sometimes the trackpad works, and others it doesnt. If it was a hardware problem I dont think it would be on and off.
Note: the click function of the trackpad button works just fine. However I cant use it to go N, S, E, & W.
All of a sudden my trackpad on my 9800 just stopped working and I don't know why iv tried to change the sensitivity but nothing happened.
View 1 Replies View RelatedMy Torch 9800 has lost the ability to zoom, either by the trackpad or using the touchscreen. It is also running very slow and freezes sometimes.I am running the most up to date software.
View 1 Replies View RelatedTrying to fix my trackpad issue for bb torch 9800..just had it since a month and trackpad not working at all.can anyone help please? do you think it has a link with my bundle which is now still 6.0 - 2475 one.
View 1 Replies View RelatedThe trackpad on my 9800 works fine when the slider is closed but stops working when the slider is open to reveal the keyboard. With the slider open or closed, the touch screen still works and the buttons and keys still operate properly.
I have done a complete device security wipe and re-install from scratch. The problem persists. I have OS 6.0 bundle 2949 (v6.0.0.668, Platform 6.6.0.236)
Whether it is a software or hardware problem, where is the diagnostic code or message to tell me?
I have had my Torch for 2 years so it is long out of warranty. I have had 4 RIM devices since 2004 and I used to be a big RIM fan but my allegiance is waning fast.
What were you guys doing in Waterloo whilst Samsung and Apple were creating prodcuts that functioned properly and support services that worked?
When I slide up the blackberry torch the trackpad stops working. If I slide down it continues working normal, Is this a kind of bug in the software?
View 4 Replies View RelatedI have had my BB for about a month now and it was working fine. The trackpad is very responsive and when the unit is closed the track pad works great but about a week ago the trackpad stopped working when the keyboard slider was open, after a few swipes it would come back to life however now the problem is worsened to the point where the trackpad is unresponsive when the kb is opened but as soon as I slide the kb back the track pad comes to life, this is the second unit that I have had problems with in 30 days. I have tried all the standard stuff like pulling the battery for a few hrs and such.
View 4 Replies View RelatedI love the camera on my phone, and constantly use the focus function with the trackpad. It suddenly stopped working - and I cant figure out why. Went through all the options, did a reboot, removed the battery etc - same result. The trackpad works on the bottom menu items, but it used to be that I could use it to focus in and out (up and down).
View 3 Replies View RelatedI think my title says it all, I've tried battery pulls and nothing helped. Is this just a hardware problem? Do I just need to return is or is there anything else I could try?
View 1 Replies View Relatedso my trackpad stopped working while is programs... i.e. BBM, or a text it wont move, but will move on the homescreen. O button not working either. Both came on suddenly, I've pulled the battery and sd card a number of times.
View 3 Replies View Relatedbasically i bought my BB torch like 6 months ago, ever since i got it it was freezing (not alot though) anyway like 3 weeks ago the home button (main button) stopped working i turned the device off then on again and it worked. but it stopped working like after a couple of days and i had to reboot it and stuff and its been doing the same thing over and over again and it gets worse everytime, till the home button stopped working at all. then i took the battery out without turning it off, then cleaned the device properly so it worked for like an hour then it stopped working.
View 9 Replies View Relatedit used to work... then every now and again if took battery out now for last 2 weeks not worked at all.. i rang to report it n they said it would just need updating because my Camera stopped working aswell so i did that Camera now works and button stilL does not...
View 1 Replies View Relateddoes anobody have a sollution for this
View 5 Replies View RelatedI'm having an issue with the menu/BlackBerry button (whatever it's called) The button seems to be stuck. So when I push it the menu will come up but it will automatically do what is highlighted, which is often close or open the tray if on the home screen. If I lock the phone it will darken but then lighten up as if I have pressed the button, but I haven't. It will say screen locked but will continously darken and lighten back up.
I was having this issue a little while ago and even took my phone apart to clean as I thought that was the issue but it did not help. Then I needed to charge it, which I normally do by plug in, but this time I used usb to computer. There seemed to be a substantial update for my phone which once completed fixed the issue with the button. Which was a huge relief as I was thinking I would have to pay somebody to fix and I don't want to do that. It is very pricey.
Well today it started back up. I connected it to the computer but it said there were no updates and did not fix the button problem. And yes I have tried battery pull.
back button on m bb torch stopped working ive wiped it 3 times and also done software updates and still doesn't work?
View 1 Replies View RelatedThe go back key and the red hanging up (both on the right of the trackpad) one don't work when the phone is slid shut. When i try click the go back it doesn't work, or when i'm on calling someone and want to hang up it doesn't work.
View 2 Replies View RelatedI have a Torch and the home and back button aren't working. They work sometimes but have fully given up working and have to take the battery out. I have restored it and no luck so is there any shortcuts to go back.
View 6 Replies View RelatedI dropped my 9810 in cup of soda and have had it in a container of uncooked rice for 4 days.It's has completely dried out. I turn it back on for the first time, and all my new notifications appear, but unfortunately I cannot access them because my touchscreen function is not working nor is the select button working.I was hoping I would just turn my device back on and everything would be working as normal, but I guess that was wishful thinking.
View 1 Replies View RelatedI can't take any pictures with my bb torch 9800. Everything about the camera is ok; the problem is when I try to press on the button for taking a picture: nothing happens; it's like I don't press even if the flash goes on. In short; my bb torch refuses to take pictures.
View 4 Replies View Relatedi have a torch 9800 os 6.0 bundle 2949 my backlight led from return and call end button is not working?
View 2 Replies View RelatedI did an OS update from my computer and when that didn't work pushed a complete wipe and reinstall with JL_Cmder. That sorted out the WSOD issues however the trackpad will now only work as a push button and not to scroll. I sent it off to be looked at by my carrier and they said water damage but I'm 100% certain it's not having looked at the parts myself as well as having been ridiculously careful with it: basically just think they are trying to avoid a replace on warranty!
View 4 Replies View RelatedI have a Torch 9800 and the volume buttons on the right side of my phone don't seem to be working with any music program (Pandora, Slacker Radio, etc.) other than the normal Music program that comes with the phone. Is there something I need to do to configure the buttons for third-party music programs? It used to work just fine with these programs but no more!
View 3 Replies View Relatedfor the trackpad, 2 functions: cursor & as press button. right now the cursor function is not working, no reaction at all. but the press function is still here. can i certify the trackpad is dead already? Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.
View 1 Replies View RelatedSo i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since.
View 1 Replies View Relatedi've tried to type my password to get into my phone but i had to use the enter button to get onto it. then when i tried to scroll along it wasn't working. it also won't let me click on anything by pressing on the trackpad
View 3 Replies View RelatedHow do i move my trackpad it is not working
View 1 Replies View Related