BB Torch :: 9800 Button Not Working And Hangs Up

Oct 11, 2011

The go back key and the red hanging up (both on the right of the trackpad) one don't work when the phone is slid shut. When i try click the go back it doesn't work, or when i'm on calling someone and want to hang up it doesn't work.

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BB Torch :: 9800 Home And Back Button Now Working

Jun 12, 2012

I have a Torch and the home and back button aren't working. They work sometimes but have fully given up working and have to take the battery out. I have restored it and no luck so is there any shortcuts to go back.

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BB Torch :: Cannot Take Pictures With 9800 - Camera Fine But Button Not Working

Apr 29, 2012

I can't take any pictures with my bb torch 9800. Everything about the camera is ok; the problem is when I try to press on the button for taking a picture: nothing happens; it's like I don't press even if the flash goes on. In short; my bb torch refuses to take pictures.

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BB Torch :: 9800 Right Side Volume Button Not Working With Any Music Program

Oct 11, 2011

I have a Torch 9800 and the volume buttons on the right side of my phone don't seem to be working with any music program (Pandora, Slacker Radio, etc.) other than the normal Music program that comes with the phone. Is there something I need to do to configure the buttons for third-party music programs? It used to work just fine with these programs but no more!

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BB Torch :: 9800 - Hangs A Lot

Feb 1, 2012

I am using Torch 9800 and it hangs a lot. sometimes touch screen doesn't work and sometimes if it works then the icons dont show up on the screen. just the blank screen that's all. Touch screen doesn't work properly at that time, I press something else and something else comes up.I have already done hard reset of the phone.

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BB Torch :: 9800 3/4 Reboot Then Hangs?

Jul 9, 2012

I have tried soft reboot, double soft reboot, hard reboot (removal and replacement of battery for 10sec to 1hr). Due to the reboot can not connect to computer to assist. Removed the sim and memory card and attempted to reboot with no success.ttempt to reboot in safe-mode failed also. I can not shut down except to remove battery. I have tried being connected to the computer without the battery and then replacing the battery that did not work either. like this model it has all the features I need, I need to have it functional ASAP or I will will have to change the phone and the service provider. My company is not tolerant of companies that do not support their productsand provide service solutions in a timely manner.This problem started sometime around 7-3-2012 (this doesn't have anything to do with the 5000 Blackberry layoffs recently, does it?)

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IPhone 5 :: 7.1.2 Update Hangs And Power Button Not Working

Jul 2, 2014

What can I do when the new 7.1.2 update hangs on my iPhone 5 and that my power button hasn't been working at all for the past 1 year?

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Xperia X10 Mini/pro :: Hangs After Upgrading To 2.1 Switch Off Button Is Not Working?

Nov 19, 2010

Two days back I had upgraded my X10mini to andriod 2.1. 24 hours after upgrade the screen got freezed. Its showing FM screen and the restart button is also not working. If I press the power button, screen lights on for some time and goes off. I can't remove the battery as the battery is fixed.

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BB Torch :: 9800 Button Strip Came Off?

Oct 27, 2011

I bought a Blackberry Torch 9800 in March this year and am vary disappointed that the button strip has come off.This seems to be a common problem, having read some forum posts eg: I purchased a torch through Letstalk.com and was please to find the torch fit in the same holster I used for my curve. Unfortunately after 2 days I noticed the button panel peeled off. I tried sticking it back, but it kept coming off. I returned the phone through letstalk.com and got a new one. This time I did not use my holster at all. Now, after 2 weeks, the button panel on the new phone is coming off. This is definitely a design flaw, the edges of the panel are visably higher then the rest of the phone and easily catch when handled.

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BB Torch :: 9800 Trackpad + Button Failure?

Oct 12, 2011

A month ago I bought a blackberry torch 9800. At that moment I was very happy with it, because my other blackberry (curve 8520) had to be repared. ut now my bb 9800 has a failure. At this moment the trackpad works on 1 part of te screen. So you have to activate the part of the screen by touchscreen. For example: you can scroll through the menu but not scroll to the sound profiles. Therefore you have to touch the icon on the screen. And sometimes the keyboard doesn't work either. The buttons: dial, menu, return and on/off aren't working either.I have tried many things. Hard boot, master boot and a complete new installation of the OS.

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BB Torch 9800 :: Volume Button Advances Songs

Aug 13, 2010

I read in other forums for different devices that the volume button also advances songs. On my Torch this happens and it seems far too sensitive. Anytime I up the volume or lower I have to wait to see if it works as intended or advances the songs. Anyone seeing this also? Am I doing something wrong?

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BB Torch 9800 Smartphone :: Increase Volume Button Changes MP3 Music

Aug 15, 2010

When I try to increase the volume of the music by pressing the volume button it changes my song selection. When I insert the BB Torch into my belt holder and then try to increase the music volume it actually works. I tried calling customer support at AT&T and was told that I need to take my phone to the nearest AT&T store and have the BB software upgraded. Is there a fix for this issue? I am becoming frustrated with my purchase to the newest,"best" blackberry that RIM has ever sold. My opinion is that the device has fallen short of everyone's expectations and the lack of technical support leaves me feeling that RIM does not feel that they need to be held accountable for taking people's money for a product that fails to perform as they advertised. The product that I purchased fails to do all the things that I was believed it would do when I purchased it.

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BB Torch 9800 :: Hide Touch Screen Keyboard Without Pressing Button?

Aug 13, 2010

Is there a way by touching something on the screen?

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BB Torch 9800 :: Pressing End Button Will Shut Down Cellphone Even In Lock Screen

Aug 13, 2010

I just found that it's not just OS6.It's better on BOLD because pressing "end" button while in Standby mode will just wake the device.Is there Standby mode in OS6? on Torch? When you are composing email/txt msg, once you touch the "send" icon on touchscreen the msg will just be sent immediately. I hate this because I might hit it randomly. Is there any way to add a confirmation window there?

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BB Torch 9800 :: Torch HTML Email Formatting Not Working?

Aug 16, 2010

Anyone else having problems? When i view an email

1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.

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BB Torch :: Torch Volume Down Button Isn't Working?

Jul 19, 2011

I think my title says it all, I've tried battery pulls and nothing helped. Is this just a hardware problem? Do I just need to return is or is there anything else I could try?

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BB Torch :: Bbm Not Working On Unlocked 9800?

Dec 7, 2011

my 9800 was on vodafone but i got it unlocked so i put my orange sim into it, texts seem to work, not tried calls or emails yet but my bbm wont work, just comes up with little red clock

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BB Torch :: Messenger Not Working On 9800?

Jun 5, 2012

My BBM is not working. I try to add people by scanning their barcode in and it says that they are pending. But when I ask people if they got the invite they don't. I try to add people by putting in their PINs and it does the same. They try to add me and it says that I'm pending but I didn't get the invite.

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BB Torch :: Email Not Working 9800?

Jan 10, 2012

I have a Torch 9800 with OS 6. I have noticed that my phone is not getting any of the emails from my five email accounts. I went through deleted them all and readded them and it was telling me there was a problem connecting to the server. I have plugged my phone in and made sure everything is up to date, pulled the battery and resent the regestured with my wireless network.

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BB Torch :: Email Set Up On 9800 Not Working

Nov 6, 2011

After updating the software on my 9800 I haven't been able to set up my email account again, every time I try it freezes up for a while and then I get a message saying "Unable to open email set-up application. Contact your wireless service provider." I never had this problem before I updated the software, I used to receive my emails to my BB.

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BB Torch :: Facebook App Not Working On 9800?

Apr 26, 2012

Ever since I downloaded the latest version of the Facebook for Blackberry app through App World, I get the following error message: "Unable to connect to the Facebook server (1400)". I have tried numerous times to pull the battery as well as uninstall / re-install the app and no luck. I also tried to download the app via the web, but still have the same problem.

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BB Torch :: JVM Error 545 - 9800 Is Not Working?

Jan 16, 2012

My BB Torch 9800 is not working! I can't even get the original JVM error to come up now - only reboot. I can't function without it. (I'm running OS6, bundle 2647) I chatted w/AT&T, but they directed me back to Blackberry.I have tried soft reboot, hard reboot, restoring from desktop software, re-downloading BBSAK to wipeout & reload OS6, but my phone will not even show as connected so desktop software & BBSAK will not recognize my device. After removing the battery, the red LED light comes on, the screen lights up, but the bar at startup wont even get 25% across now before it shuts down & restarts again. What can I do to get my BB Torch to reboot?

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BB Torch :: Keypad Not Working On 9800?

Jan 15, 2012

my keypad has stopped working on my torch 9800 and need a phone number for customer services.

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BB Torch :: 9800 Was Working And Now Will Not Turn On

Oct 23, 2012

i walked out the shower to use my phone and it was completely dead. Wouldnt turn on at all and no red light to assist me either lol. Anyway i plugged it in to a wall charger and after maybe forty minutes it flashed on and all was working fine for about an hour and a half. charge was half done and i was about to leave the house when....again it went dead! this is now 6 hours ago! its been on charge since and still i have had nothing..

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BB Torch :: TrackPad Not Working On 9800?

Feb 16, 2012

All of a sudden my trackpad on my 9800 just stopped working and I don't know why iv tried to change the sensitivity but nothing happened.

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BB Torch :: Unlocked 9800 Bbm Not Working

Nov 26, 2011

Just got a bb torch 9800. Had it unlocked as it was thru bell and my server is Rogers. I am able to get online and text. I can also use the phone for calls (uconnect works) the only issue I think I have is that I can not bbm or social network (facebook and email). When I check the service status it says bbis and bbes not connected.

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BB Torch :: Wifi Not Working On 9800?

Sep 18, 2012

I have changed the SIM of my torch that doesnt have data service currently. I am trying to connect to internet through Wi -FI, but it is showing connection error.

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BB Torch :: Facebook Not Working On 9800?

Jun 5, 2012

I was using my Facebook app on my device up until last week without any problems, until one day it just seemed to crash :/ I uninstalled the app with the intention of reinstalling it to see if this would help, or even see if an upgrade was available.However, it wont let me reinstall the app, and when I try to reinstall through my browser, it says that my device doesn't support it! Finding using Facebook on the browser all the time really slow and annoying so would really like some help as to how to get my app back and working again!

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BB Torch :: Trackpad Not Working In 9800?

Feb 28, 2012

Trying to fix my trackpad issue for bb torch 9800..just had it since a month and trackpad not working at all.can anyone help please? do you think it has a link with my bundle which is now still 6.0 - 2475 one.

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BB Torch :: 9800 Camera Not Working?

Jan 24, 2011

I have had my phone for one week and it hasent worked at all.I try to take a pic and it jus freezes and then the camera sound happens seconds later and it doesnt save the pic.I have tried to reboot phone and batt pulls and this works for one pic then returns to the freezing, I have the most updated OS and I am stuck.

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BB Torch :: 9800 PDF File Not Working?

Nov 9, 2011

i am not able to open my PDF document on my Blackberry 9800

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