BB Torch :: 9800 Button Strip Came Off?
Oct 27, 2011
I bought a Blackberry Torch 9800 in March this year and am vary disappointed that the button strip has come off.This seems to be a common problem, having read some forum posts eg: I purchased a torch through Letstalk.com and was please to find the torch fit in the same holster I used for my curve. Unfortunately after 2 days I noticed the button panel peeled off. I tried sticking it back, but it kept coming off. I returned the phone through letstalk.com and got a new one. This time I did not use my holster at all. Now, after 2 weeks, the button panel on the new phone is coming off. This is definitely a design flaw, the edges of the panel are visably higher then the rest of the phone and easily catch when handled.
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Oct 12, 2011
A month ago I bought a blackberry torch 9800. At that moment I was very happy with it, because my other blackberry (curve 8520) had to be repared. ut now my bb 9800 has a failure. At this moment the trackpad works on 1 part of te screen. So you have to activate the part of the screen by touchscreen. For example: you can scroll through the menu but not scroll to the sound profiles. Therefore you have to touch the icon on the screen. And sometimes the keyboard doesn't work either. The buttons: dial, menu, return and on/off aren't working either.I have tried many things. Hard boot, master boot and a complete new installation of the OS.
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Oct 11, 2011
The go back key and the red hanging up (both on the right of the trackpad) one don't work when the phone is slid shut. When i try click the go back it doesn't work, or when i'm on calling someone and want to hang up it doesn't work.
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Aug 13, 2010
I read in other forums for different devices that the volume button also advances songs. On my Torch this happens and it seems far too sensitive. Anytime I up the volume or lower I have to wait to see if it works as intended or advances the songs. Anyone seeing this also? Am I doing something wrong?
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Jun 12, 2012
I have a Torch and the home and back button aren't working. They work sometimes but have fully given up working and have to take the battery out. I have restored it and no luck so is there any shortcuts to go back.
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Aug 15, 2010
When I try to increase the volume of the music by pressing the volume button it changes my song selection. When I insert the BB Torch into my belt holder and then try to increase the music volume it actually works. I tried calling customer support at AT&T and was told that I need to take my phone to the nearest AT&T store and have the BB software upgraded. Is there a fix for this issue? I am becoming frustrated with my purchase to the newest,"best" blackberry that RIM has ever sold. My opinion is that the device has fallen short of everyone's expectations and the lack of technical support leaves me feeling that RIM does not feel that they need to be held accountable for taking people's money for a product that fails to perform as they advertised. The product that I purchased fails to do all the things that I was believed it would do when I purchased it.
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Apr 29, 2012
I can't take any pictures with my bb torch 9800. Everything about the camera is ok; the problem is when I try to press on the button for taking a picture: nothing happens; it's like I don't press even if the flash goes on. In short; my bb torch refuses to take pictures.
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Aug 13, 2010
Is there a way by touching something on the screen?
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Aug 13, 2010
I just found that it's not just OS6.It's better on BOLD because pressing "end" button while in Standby mode will just wake the device.Is there Standby mode in OS6? on Torch? When you are composing email/txt msg, once you touch the "send" icon on touchscreen the msg will just be sent immediately. I hate this because I might hit it randomly. Is there any way to add a confirmation window there?
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Oct 11, 2011
I have a Torch 9800 and the volume buttons on the right side of my phone don't seem to be working with any music program (Pandora, Slacker Radio, etc.) other than the normal Music program that comes with the phone. Is there something I need to do to configure the buttons for third-party music programs? It used to work just fine with these programs but no more!
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Oct 18, 2012
mobile display strip not working,how much should i pay to care centre
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Apr 13, 2012
This is a scratch magnet which looks terrible when scratched and it's a finger print magnet , is there any way of getting them out?
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Jul 1, 2014
My iphone5 display had yellow strip on right screen since 15 days. whats the problem. how it remove yellow strip
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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Aug 3, 2010
Title speaks for its self. They just posted on there wall they will be offering it. No details as to when/price.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Mar 13, 2012
i had a blackberry torch 9800 which i backed up to the blackberry desktop then it was sent away for a repair and they replaced it with anew 9800 i have tried to recover everything from the desktop but it says i need the old blackberry first?
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May 24, 2010
i wanted to show everyone this new vid i just found on Internet.
Internet - blackberry 9800
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Oct 23, 2011
I have upgraded from a Curve to a Torch 9850. I have had the new phone for nearly 3 weeks and noticed that occasionally the back button and menu button would not work. In the beginning it was once or twice a day but this weekend it has been an all day event. The phone is fairly useless like this. It occurs with all applications as well as text and BB messenger.
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Aug 23, 2010
I know they are iPhone lovers, maybe Steve is paying them to leave it there since they dis the Torch so much.
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Sep 6, 2010
does anyone no how to transfer all my contact from my Tour which is cdma with no sim card to my new Torch with sim card. i cant do it using blackberry desktop software.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Sep 8, 2010
look at this commercial of the blackberry torch (spanish commercial) its very nice Internet - belanova blackberry torch commercial
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Aug 30, 2010
So I have a few pics I took with the Torch and I have some wallpapers that I added to the device. Sometimes you can see them in the preview area but when you click on them you get a weird icon that looks like a wheel. Sometimes even in the preview area you cannot see the pic at all.Still on the official OS that came with the phone. Does anyone know what the problem is? I recently swapped out to a larger memory card but I had the problem on both cards.
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Sep 16, 2010
I assume since I can't find it, there's no way to turn the feature OFF? I find it highly annoying to make noises when there's really no shutter action. I searched and couldn't find anything on the topic.
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Aug 25, 2010
I have bought a Torch, but cannot get it to set up in the Organizer configuration to sync with my Calendar in MS Office XP- Outlook. My computer runs Windows XP. The contacts and memo will configure (although) they are posting to an archive folder and when I try to change that I get Error 0x80043bea), but the Calendar and Tasks will go through the set-up process, but when you finish it, the checkmark on those 2 Outlook folder disappears before you can even select the advance settings.I have re-set the configuration on the Desktop software a couple of times, to no avail, and uninstalled the Desktop 6.0 software and reinstalled it. None of these measures have changed the problem.Any suggestions?
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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