BB Torch :: Trackpad Button Not Working But Scrolling Is Fine?
Nov 10, 2011
I had a JVM 545 error come up last week. I finally fixed it after reinstalling the OS a couple times but now I've noticed the 'clicking' function of the trackpad is not working. When I press it down nothing happens. I can still scroll no problem but pressing it down does nothing.I've reinstalled the OS a couple times again and the problem still persists. Any ideas on how to fix it? I was working fine prior to the JVM error...
I can't take any pictures with my bb torch 9800. Everything about the camera is ok; the problem is when I try to press on the button for taking a picture: nothing happens; it's like I don't press even if the flash goes on. In short; my bb torch refuses to take pictures.
Is my phone screwed? I didn't drop it or get it wet or anything like that, it just stopped working. I tried battery resets, I also tried removing battery and pressing the button 5 times as I heard this may fix it. None of that works. Is there any fix for the trackpad button not working or should I just buy a iphone, i'm getting tired of blackberry issues.
ive had my blackberry for just over 3 days and the scrolling button has completely stopped working, i can not move left, rigt up or down, Ive tried taking the battery out whilst it is on and leaving it for a minute but this did not change a thing
A month ago I bought a blackberry torch 9800. At that moment I was very happy with it, because my other blackberry (curve 8520) had to be repared. ut now my bb 9800 has a failure. At this moment the trackpad works on 1 part of te screen. So you have to activate the part of the screen by touchscreen. For example: you can scroll through the menu but not scroll to the sound profiles. Therefore you have to touch the icon on the screen. And sometimes the keyboard doesn't work either. The buttons: dial, menu, return and on/off aren't working either.I have tried many things. Hard boot, master boot and a complete new installation of the OS.
The main buttons under the touch screen and on left and right of track pad dont work how do I fix this with out sending it in or buying a complete new phone?
recently my lock button at the top hasn't be working properly, it will lock, but then won't unlock until he 10th push. Also the trackpad sometimes does not scroll up, only left and right. Also some of my letter/number keys (all the ones under the trackpad) haven't been working the first time I press them! Also the camera button isn't working sometimes, it clicks to take, but doesn't do the first mini click to focus. And lastly my ALT button hasn't been working sometimes. I've done reboots and it doesn't help. The wierd thing is, all the problems are intermittent.
My trackpad on my 9300 is scrolling by itself, when I start scrolling on bbm, fb, menu etc. It will start scrolling down by itself when not in use. It's really bugging me and don't know how to fix it. Does anyone know how to make it stop or fix it?
I have Curve8520 which is couple of years old. It has creating problems in terms of trackpad. The trackpad is not scrolling. I have re-installed the OS, but it is still not working.
My Bold 9780 started having glitches a couple of months ago. The P & del buttons started doin weird stuff then one night the phone switched itself off. I had to do the taking the battery out thing to get it on but it continued to switch off. I searched the net and found a solution. I took the battery out for a while then gave it a long 24hr charge. This got the phone working again. I still had a few problems with the p but nothing to serious. Over the last week the problem with the p started to happen again and 2 nights ago the phone switched itself off again. I did exactly what I had done before and it worked but once the phone is on I cannot scroll the trackpad on the main screen which means i cant do anything. if i push a few buttons i can get onto the search screen and get onto the menu where the scroll works but if i get into certain apps like messenger it doesnt scroll again. it also has been switching itself on and off again. when it first started i could still connect it to the desktop software, now i cant even do that.
My trackpad does not scroll but it works when pressed. It has been like this for about 4weeks.I have not dropped it or kept it near water.its just 2monthes old and I baby it so much.there is a tiny red light(I think its the infra-red)showing inside the trackpad so I think its not totally spoilt.since this problem started my phone takes too much time(about 10mins)to come up anytime I take out the battery.and most times the phone is slow in operating. It has worked twice during the 4weeks interval.the first time my battery was flat and I removed it from my phone then when I wanted to charge it came up at a normal time(1min)and was scrolling but stopped scrolling again in about 2mins while I was using it. The other time was wen my camera was not snapping and was giving me error message I removed the battery and put it back and it came up quickly and trackpad was scrolling. I noticed it was scrollin but I did not scroll it much after about 12mins I decided to check and it was still scrolling but when I continued to use it,it just stopped in about 1min.
My phone rings but when I answer the call the phone is silent. I cannot hear the person calling and they cannot hear me. The phone working properly and then suddenly stopped. The speaker works for music and the mic works to record. All the alerts for messages still work.
I'm having some issues with the Torch trackpad. It is EXTREMELY slow to scroll up or down in the browser. More slow up than down. Sometimes it's responsive, sometimes it's not. Also somtimes when I'm scrolling, it will just stop randomly. Annyone else having issues using their Torch trackpad scrolling vertically? Any tips to make it better?
My screen is working fine but my keyboard and other buttons are not functioning at all. I also have my phone locked so in order to go into it i need to type my password but im also unable to do that because none of the keys are working.
My BlackBerry Torch 9810's trackpad stopped working.
It has been an ongoing problem for about two weeks. Sometimes it works other times it doesnt.
I tried battery pulls and they never seemed to work instanteously although sometimes after the 3rd or 4th battery pull and 20 minutes of the phone being back 'on' it would work.
Now it's been about 3 hours since it last worked. I've installed the latest update for BB. I'm removing every program that is on it to try to get it to work.
I don't think it's a hardware problem because sometimes the trackpad works, and others it doesnt. If it was a hardware problem I dont think it would be on and off.
Note: the click function of the trackpad button works just fine. However I cant use it to go N, S, E, & W.
My Torch 9800 has lost the ability to zoom, either by the trackpad or using the touchscreen. It is also running very slow and freezes sometimes.I am running the most up to date software.
Trying to fix my trackpad issue for bb torch 9800..just had it since a month and trackpad not working at all.can anyone help please? do you think it has a link with my bundle which is now still 6.0 - 2475 one.
The trackpad on my 9800 works fine when the slider is closed but stops working when the slider is open to reveal the keyboard. With the slider open or closed, the touch screen still works and the buttons and keys still operate properly.
I have done a complete device security wipe and re-install from scratch. The problem persists. I have OS 6.0 bundle 2949 (v6.0.0.668, Platform 6.6.0.236)
Whether it is a software or hardware problem, where is the diagnostic code or message to tell me?
I have had my Torch for 2 years so it is long out of warranty. I have had 4 RIM devices since 2004 and I used to be a big RIM fan but my allegiance is waning fast.
What were you guys doing in Waterloo whilst Samsung and Apple were creating prodcuts that functioned properly and support services that worked?
I have had my BB for about a month now and it was working fine. The trackpad is very responsive and when the unit is closed the track pad works great but about a week ago the trackpad stopped working when the keyboard slider was open, after a few swipes it would come back to life however now the problem is worsened to the point where the trackpad is unresponsive when the kb is opened but as soon as I slide the kb back the track pad comes to life, this is the second unit that I have had problems with in 30 days. I have tried all the standard stuff like pulling the battery for a few hrs and such.
I love the camera on my phone, and constantly use the focus function with the trackpad. It suddenly stopped working - and I cant figure out why. Went through all the options, did a reboot, removed the battery etc - same result. The trackpad works on the bottom menu items, but it used to be that I could use it to focus in and out (up and down).
I am having issues when scrolling with the touchpad, where by I have to press thealt button to move up and down.I have replaced the keyboard, but the problem still persists
I think my title says it all, I've tried battery pulls and nothing helped. Is this just a hardware problem? Do I just need to return is or is there anything else I could try?
For the past couple of days, I've been unable to use my BB's Browser or GPS functions. Whenever I try to connect to the BB Browser, I get a timeout error. None of my bookmarks are able to connect either. I've tried switching between the different settings in browser configuration settings (BIS, hotspot, wifi, IE, Firefox, etc) to no avail. I also have a wifi set up at home and even though it was working flawlessly a couple of days ago, it will no longer connect to any wifi. In addition, the GPS function is not working on any of the apps that use GPS (Both BB and Google maps, weatherbug, poynt).
Here's the kicker: Everything else is working great. I'm getting all of my emails from all of the emails I have configured with the device (my work email through the BES, forwarded from a comcast address, and from my *@vzw.blackberry.net address) and all of my apps seem to be working fine. I've got facebook, ubertwitter, ebay, weatherbug, poynt, and a couple of others and they're all able to update wirelessly.
I've tried going through a new enterprise activation, I've updated everything through the desktop manager, and I've re-registered the device on the network. I'm iffy on whether I've actually pushed all of the service books to the device again because I can't login here: https://bis.na.blackberry.com/html?brand=vzw. Whenever I try to, it tells me I have use my device's BIS. Well, that's my problem. I can't use my device's BIS. Also, I have one WiFi host routing table and about a hundred Verizon host routing tables. I'm not sure which ones I should delete, as I've read, in order to get it download a new one.
The only thing I've really noted that appears to be a problem is that when I go to Options -> Status, the device's IP Address is 0.0.0.0. I'm not sure if that is supposed to be like that or not. I know from regular internet usage on a desktop, if you don't have an ip address on the network, you can't get on the internet. Does that ring true for the BB as well?
so my trackpad stopped working while is programs... i.e. BBM, or a text it wont move, but will move on the homescreen. O button not working either. Both came on suddenly, I've pulled the battery and sd card a number of times.
basically i bought my BB torch like 6 months ago, ever since i got it it was freezing (not alot though) anyway like 3 weeks ago the home button (main button) stopped working i turned the device off then on again and it worked. but it stopped working like after a couple of days and i had to reboot it and stuff and its been doing the same thing over and over again and it gets worse everytime, till the home button stopped working at all. then i took the battery out without turning it off, then cleaned the device properly so it worked for like an hour then it stopped working.
it used to work... then every now and again if took battery out now for last 2 weeks not worked at all.. i rang to report it n they said it would just need updating because my Camera stopped working aswell so i did that Camera now works and button stilL does not...
Storm 9530 not working on vodacom but working fine using MTN. My contract is with Vodacom!!!Vodacom South Africa does not support Verizon?I have looked everywhere. Vodacom not willing to help.
