BB Bold :: Keeps Turning Off - Trackpad Not Scrolling On
Jul 15, 2012
My Bold 9780 started having glitches a couple of months ago. The P & del buttons started doin weird stuff then one night the phone switched itself off. I had to do the taking the battery out thing to get it on but it continued to switch off. I searched the net and found a solution. I took the battery out for a while then gave it a long 24hr charge. This got the phone working again. I still had a few problems with the p but nothing to serious. Over the last week the problem with the p started to happen again and 2 nights ago the phone switched itself off again. I did exactly what I had done before and it worked but once the phone is on I cannot scroll the trackpad on the main screen which means i cant do anything. if i push a few buttons i can get onto the search screen and get onto the menu where the scroll works but if i get into certain apps like messenger it doesnt scroll again. it also has been switching itself on and off again. when it first started i could still connect it to the desktop software, now i cant even do that.
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Nov 19, 2010
recently my lock button at the top hasn't be working properly, it will lock, but then won't unlock until he 10th push. Also the trackpad sometimes does not scroll up, only left and right. Also some of my letter/number keys (all the ones under the trackpad) haven't been working the first time I press them! Also the camera button isn't working sometimes, it clicks to take, but doesn't do the first mini click to focus. And lastly my ALT button hasn't been working sometimes. I've done reboots and it doesn't help. The wierd thing is, all the problems are intermittent.
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Dec 8, 2012
My trackpad does not scroll but it works when pressed. It has been like this for about 4weeks.I have not dropped it or kept it near water.its just 2monthes old and I baby it so much.there is a tiny red light(I think its the infra-red)showing inside the trackpad so I think its not totally spoilt.since this problem started my phone takes too much time(about 10mins)to come up anytime I take out the battery.and most times the phone is slow in operating. It has worked twice during the 4weeks interval.the first time my battery was flat and I removed it from my phone then when I wanted to charge it came up at a normal time(1min)and was scrolling but stopped scrolling again in about 2mins while I was using it. The other time was wen my camera was not snapping and was giving me error message I removed the battery and put it back and it came up quickly and trackpad was scrolling. I noticed it was scrollin but I did not scroll it much after about 12mins I decided to check and it was still scrolling but when I continued to use it,it just stopped in about 1min.
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Jul 30, 2011
My trackpad on my 9300 is scrolling by itself, when I start scrolling on bbm, fb, menu etc. It will start scrolling down by itself when not in use. It's really bugging me and don't know how to fix it. Does anyone know how to make it stop or fix it?
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Mar 23, 2012
I have Curve8520 which is couple of years old. It has creating problems in terms of trackpad. The trackpad is not scrolling. I have re-installed the OS, but it is still not working.
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Jul 27, 2011
My Blackberry Curve 9300 Trackpad is scrolling up in the wind, I have tried adjusting the sensitivity but it still does it?
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Nov 10, 2011
I had a JVM 545 error come up last week. I finally fixed it after reinstalling the OS a couple times but now I've noticed the 'clicking' function of the trackpad is not working. When I press it down nothing happens. I can still scroll no problem but pressing it down does nothing.I've reinstalled the OS a couple times again and the problem still persists. Any ideas on how to fix it? I was working fine prior to the JVM error...
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Sep 25, 2011
just got a new bold 9900, and its been scrolling on its own, it makes it hard to type, or view pictures, it'll be sitting on my desk and ill see it scrolling, tried to pull the battery but still happens
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Aug 22, 2012
I have a Blackberry Bold 9900 on AT&T and it for some strange reason starts to scroll on its own. It makes it very difficult to select anything when it does this. I did a battery pull several times and it still occurs.
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Jul 13, 2010
Lately when I've been txting I've been noticing I guess its the cursor scroll up and down and sideways could this problem be software or would it be the trackpad?
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May 31, 2012
My 9900 scrolls fine until I'm in any application, then it will not scroll at all. Everything else appears to be working fine.
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Dec 29, 2011
What causes the tracking mouse to freeze when scrolling
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Nov 10, 2010
Say I'm in my SMS thread and I'm scrolling up to get to the middle of one of the texts. As I'm scrolling up, randomly my phone jumps to the bottom of the messages.t's really frustrating. Is something wrong with my trackpad?
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Nov 26, 2011
I have a Blackberry Bold 9930 with Verizon. About a month ago, I started experiencing this issue. When I receive texts, and there are multiple texts from the same number, the thext screen freezes and no matter what I do, I can not scroll UP to see the previous messages. Touch screen or the touch pad does not work. You can visibly see the time stamps changing to previous messages but the messages do not scroll at all. You can still exit text messages and all other scroll works fine. I have had to hard reboot to get rid of the issue. Then it returns after a week or so later. I have updated the software via VZ when they sent an operating systems update.
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Jul 23, 2012
I am having issues when scrolling with the touchpad, where by I have to press thealt button to move up and down.I have replaced the keyboard, but the problem still persists
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Sep 28, 2011
I have a Curve 9300 with OS 6. I cannot return the device to the original retailer (out of warranty).This is kind of what happens.
1.)Trackpad stops scrolling after backlight switches back on. After waiting 10 seconds it works ok
2.) After an hour or so the trackpad stops scrolling entirely. The "push button" of trackpad still works though.
3.) I hard reset the device. Trackpad stops working entirely (doesnt scroll and pushing it as a button does not work either)
4.) I send phone in for repairs.
5.) If it works after "cleaning and reseating trackpad" my phone works fine for a few days. Then problem starts all over again.
6.)If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts all over again?I am getting sick of having the phone getting sent in for the trackpad to just be replaced again and again.
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Oct 6, 2012
for the trackpad, 2 functions: cursor & as press button. right now the cursor function is not working, no reaction at all. but the press function is still here. can i certify the trackpad is dead already? Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.
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May 19, 2012
I have Bold 9650 and the trackpad works when you scroll it to left and right. However, it can't be used as enter so I'm just using the enter on my keypad.
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Jan 6, 2010
Does your trackpad move down when you press the bottom of the trackpad? Once it's a bit downwards, I touch the top of the trackpad and it moves back in place.
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Feb 28, 2010
Just wondering why rim decided not to add any illumination to their trackpads?Is there a reason for this? I just got the 9700 the other day.. and I only noticed this when I was in a dark area last night and everything was lit up nicely but a dark spot in the middle.
Does anyone know if this is how all the future models will be like or do you think there will be added light to future models?only criticism i have about the phone... other then that its amazing
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Apr 22, 2012
99% of the time my trackpad wont work.
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Sep 10, 2011
I have a Telus unlocked Bold 9900 which I am using on Bell. The phone works fine for different lengths of time, and then out of nowhere the trackpad will scroll on its own. Usually up to the top repeatedly, nothing will stop it. A battery pull usually puts it straight for a little while. I read on Crackberry of similar problems, I find if I clean the trackpad it seems better for a while. Is this a software issue or hardware issue? How can I fix it.
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Aug 29, 2012
At the moment I have 7.1.0 but does 2061 on orange, recently updated, I did a battery pull but no change, and all my apps are up to date. Before the update I was having trouble with my Trackpad, so I deleted the social feeds and blackberry messenger as an attempt to improve the battery, the battery did improve and so did the problem with the trackpad. But when I did updated my phone software blackberry messenger had come back and I was unable to delete it and then the trouble with the Trackpad started again. If that is the trouble how can I delete it so I can use the trackpad again?
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Nov 6, 2011
So I woke up this morning to a perfectly working phone then about 30 min later the trackpad started giving me trouble. It wouldn't sense my finger as usual, it was very choppy and I had to repeat the movement multiple times before it responded. I tried a hard reset, increasting the sensitivity of the trackpad, and cleaning the track pad with no results. The only thing that works is to use some sort of fabric between my thumb and the track pad, then everything works perfectly.
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Apr 13, 2012
I have a Bold 9990 and suddenly my trackpad is no longer scroll rolling in every direction in the main menu, my lock button no longer worked . I am very careful with my phone and I haven't dropped it or gotten it wet at all. The weird part is that the trackpad won't scroll UP on the homescreen but it was working left and right...but not in the homescreen!!!I have done several battery pulls with no results.I
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Jun 8, 2012
I am using bold 9700 and my problem is trackpad doesn't working. I have done many ways but it still not working.
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Jan 5, 2012
my trackpad on my bold 9900 is not responding to swipes at all, i have adjusted the sensitivity, tried many battery pulls, tried wiping it with paper (suggested by someone on Internet) but nothing is happening, i would say that it is a hardware issue as nothing has been changed in relation to the software and the touch screen is still responding fine.
i can press the pad down and it works, but not to any swipes
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Dec 7, 2011
I have been having trouble with my trackpad since i downloaded os 6. The trackpad freezes on one icon or refuses to scroll. I end up having to reset my phone multiple times a day. I read online that if i downgrade back to os 5 the issue goes away. How do i downgrade using the blackberry desktop software? is there a better fix?
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Mar 5, 2010
i just got my BB this morning and was just playing around with the options. i set the trackpad to mute then i didnt like it so i changed it back to click. but now it doesnt have the click sound.am i missing out smth?
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Jul 6, 2010
When I press the trackpad it does not have a "click" sound though it works. Is that normal?
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Mar 9, 2010
So I had my bold for about 3 months now... I'm always constantly on it; always checking BBM's and text messages. One day I noticed that the cursor would move as I am typing a message. I was like wtf but I ignored it... then it kept happening and I noticed that this only happened when I was outside and had my phone out...
I tried using my phone under my desk lamp and there's nothing wrong it. It's something about the sunlight when I'm using my phone that makes the trackpad move in different directions.
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