BB Bold :: What Causes The Tracking Mouse To Freeze When Scrolling

Dec 29, 2011

What causes the tracking mouse to freeze when scrolling

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BB Accessories :: Scrolling And Selecting Text With A Bluetooth Mouse

Jun 23, 2011

I currently have an Apple Keyboard and Magic Mouse hooked up to my Playbook. They work very well, the implementation is incredible. However, I cannot for the life of me figure out how to scroll with the the mouse. It really limits the PB since if I hook it up to my television I cannot scroll unless I have the PB near me. Has anyone gotten this to work or is this something we are hoping to get in a future update? Aslo, is there a way to select text and bring up the copy/paste menu without having to use the touch screen? I can select text by holding shift / arrow keys on the keyboard but am unable to perform any actions without having to use the touchscreen.

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BB Accessories :: Scrolling On Pages That Open Up Windows Or Use Pains Is Also Not Possible Using The Mouse?

Jun 23, 2011

The problems I've been having are intermittent disconnection of the mouse using a Logitech v470. When I used the Apple Magic Mouse I never had an issue but you weren't able to scroll in the browser using the touch feature. Some scrolling standardization among all the apps and OS would be nice. Some parts you have to click and drag to scroll (scrolling bookmarks in the browser, App World and in the OS launcher) while other parts like documents or the browser you can use the scroll wheel perfectly. Scrolling on pages that open up windows or use pains is also not possible using the mouse. For example scrolling in gmail for tablets and scrolling if you open up a picture using facebook.com. Gesturing using the the right mouse button is fantastic but I'd like to be able to hold either the right or left buttons and bring up the contextual menus. Currently this is only accomplished by having to touch the device which is ok as long as the device is within reach but hook it up to your TV and you're sol. Copying and pasting by selecting text with the keyboard (crtl+a) works sometimes and other times you're just better off using your finger to bring up the select widgets and copy/paste that way. I really like how you're able to tab text boxes using the tab key.

Overall I'm very happy but these few annoyances really hold the device back from being used on the couch with a TV or being used anywhere out of arms reach for that matter. Being able to scroll with inertia while holding the right mouse button would be really nice. Anything you can do with your finger should be able to be accomplished mimicking those motions while holding or clicking the right mouse. I hope in the next update or sometime soon these issues are addressed.

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BB Bold :: Mouse Scrolls But Won't Enter

Jul 12, 2011

I was in a game and my muse button stopped working, I now have to use the enter button, the mouse still can scroll but if I want to select anything from my menu I have to use the enter button, I also can not get back into the game it is stuck on Play or Exit and there the enter button is not working nor the mouse button I can scroll between Play or Exit but nothing else happens

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BB Bold :: Trackball/mouse Not Opening Any BBM

Aug 8, 2011

My trackball/mouse will not open any message in the BlackBerry mesenger. I can't read any old messages.

It works for email, text messages and recent updates BUT will not open any new or past message in the BBM.

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BB Bold :: Tracking Out Of Cellular Range?

Mar 17, 2012

Is my BOLD9780 trackable from BlackBerry Protect when out of cellular range?

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BB Bold :: Tracking/finding Number Of A Stolen/lost Device?

Sep 27, 2011

I recently had my Bold 9900 stolen/lost, although I have now purchased a replacement 9900 I want to try and track down my old one as it is not a cheap device. I still have all of the packaging of my first phone so therefore the IMEI / PIN etc. I have reported this to my provider (China Mobile) and I have a new account setup on my new device.I have sent a bbm request to my old phone hoping to get some contact but my joy, I am asking friends who have my old PIN as a bbm contact to try the new 'owner' as well. Is there any way I can find the mobile number of whoever is using my old phone so I can ring them? (I understand it may have been sold on but has only been 3 days since it was stolen/lost) or tracking the device? (I did not have any tracking software on the device at the time it was stolen).

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BB Bold :: 9900 Scrolling On Its Own?

Sep 25, 2011

just got a new bold 9900, and its been scrolling on its own, it makes it hard to type, or view pictures, it'll be sitting on my desk and ill see it scrolling, tried to pull the battery but still happens

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BB Bold :: Random Scrolling By Itself?

Aug 22, 2012

I have a Blackberry Bold 9900 on AT&T and it for some strange reason starts to scroll on its own. It makes it very difficult to select anything when it does this. I did a battery pull several times and it still occurs.

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BB Bold :: Trackpad Not Scrolling Up?

Nov 19, 2010

recently my lock button at the top hasn't be working properly, it will lock, but then won't unlock until he 10th push. Also the trackpad sometimes does not scroll up, only left and right. Also some of my letter/number keys (all the ones under the trackpad) haven't been working the first time I press them! Also the camera button isn't working sometimes, it clicks to take, but doesn't do the first mini click to focus. And lastly my ALT button hasn't been working sometimes. I've done reboots and it doesn't help. The wierd thing is, all the problems are intermittent.

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BB Bold 9700 :: Random Scrolling Up And Down?

Jul 13, 2010

Lately when I've been txting I've been noticing I guess its the cursor scroll up and down and sideways could this problem be software or would it be the trackpad?

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BB Bold :: 9900 Not Scrolling Within Applications

May 31, 2012

My 9900 scrolls fine until I'm in any application, then it will not scroll at all. Everything else appears to be working fine.

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BB Bold :: Keeps Turning Off - Trackpad Not Scrolling On

Jul 15, 2012

My Bold 9780 started having glitches a couple of months ago. The P & del buttons started doin weird stuff then one night the phone switched itself off. I had to do the taking the battery out thing to get it on but it continued to switch off. I searched the net and found a solution. I took the battery out for a while then gave it a long 24hr charge. This got the phone working again. I still had a few problems with the p but nothing to serious. Over the last week the problem with the p started to happen again and 2 nights ago the phone switched itself off again. I did exactly what I had done before and it worked but once the phone is on I cannot scroll the trackpad on the main screen which means i cant do anything. if i push a few buttons i can get onto the search screen and get onto the menu where the scroll works but if i get into certain apps like messenger it doesnt scroll again. it also has been switching itself on and off again. when it first started i could still connect it to the desktop software, now i cant even do that.

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BB Bold :: Trackpad Not Scrolling But Works When Pressed?

Dec 8, 2012

My trackpad does not scroll but it works when pressed. It has been like this for about 4weeks.I have not dropped it or kept it near water.its just 2monthes old and I baby it so much.there is a tiny red light(I think its the infra-red)showing inside the trackpad so I think its not totally spoilt.since this problem started my phone takes too much time(about 10mins)to come up anytime I take out the battery.and most times the phone is slow in operating. It has worked twice during the 4weeks interval.the first time my battery was flat and I removed it from my phone then when I wanted to charge it came up at a normal time(1min)and was scrolling but stopped scrolling again in about 2mins while I was using it. The other time was wen my camera was not snapping and was giving me error message I removed the battery and put it back and it came up quickly and trackpad was scrolling. I noticed it was scrollin but I did not scroll it much after about 12mins I decided to check and it was still scrolling but when I continued to use it,it just stopped in about 1min.

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BB Bold :: 9650 Scrolling Up For A While Then Jumps To Bottom?

Nov 10, 2010

Say I'm in my SMS thread and I'm scrolling up to get to the middle of one of the texts. As I'm scrolling up, randomly my phone jumps to the bottom of the messages.t's really frustrating. Is something wrong with my trackpad?

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BB Bold 9000 :: BB Bold Freeze And Then It Won't Turn On

Jan 4, 2010

I have blackberry bold 9000 for 10 months, and it went well. Today, it froze and won't turn on. I tried to remove and re-place the battery, it didn't work, the red LED light didn't blink at all. I replace it with the fully charged battery, and it still won't turn on. I tried to plug it with wall charger, and it still blank, as if it dead. what should I do?

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BB Bold :: 9930 Text Message Scrolling Freezes?

Nov 26, 2011

I have a Blackberry Bold 9930 with Verizon. About a month ago, I started experiencing this issue. When I receive texts, and there are multiple texts from the same number, the thext screen freezes and no matter what I do, I can not scroll UP to see the previous messages. Touch screen or the touch pad does not work. You can visibly see the time stamps changing to previous messages but the messages do not scroll at all. You can still exit text messages and all other scroll works fine. I have had to hard reboot to get rid of the issue. Then it returns after a week or so later. I have updated the software via VZ when they sent an operating systems update.

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BB Bold :: When Scrolling With The Touchpad, Where Have To Press The alt Button To Move Up And Down?

Jul 23, 2012

I am having issues when scrolling with the touchpad, where by I have to press thealt button to move up and down.I have replaced the keyboard, but the problem still persists

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BB Bold :: 9900 Freeze And Screen Off

Feb 8, 2012

my blackberry bold 9900 randomly freeze and i have to reboot its before it works again and when i lock the phone it wont unlock and the screen stays black, then i have to reboot it to before it works again.sometimes when i have a message the LED blinks but the phone wont unlock .. so that means the phone is not off when i lock it and the screen stays black it is still on but it wont unlock with any key and the screen wont even come on.

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BB Bold :: Trackpad Freeze After Upgrade

Dec 7, 2011

I have been having trouble with my trackpad since i downloaded os 6. The trackpad freezes on one icon or refuses to scroll. I end up having to reset my phone multiple times a day. I read online that if i downgrade back to os 5 the issue goes away. How do i downgrade using the blackberry desktop software? is there a better fix?

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BB Bold 9700 :: Loading Screen Freeze

Jan 4, 2010

Woke up this morning - and it's on the loading screen (that you see after a battery pull) with the progress bar three quarters complete. It's not progressing. Tried removing the battery. Any ideas?

Has been working perfectly for the last 2 months. Haven't changed anything.

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BB Bold 9700 :: Freeze / Lag While Deleting Messages

Apr 10, 2010

Hey guys. It seems like sometimes my phone lags or freezes for a little bit when I delete a message. It definitely does it when I delete a SMS that isn't that short. Anyone else having issues with that and any resolutions?

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BB Bold 9700 :: No Home Screen / Freeze

Aug 26, 2010

A few days ago I switched to another phone for a few days and I left my Bold with its battery removed for a day or two.When I restarted my Bold 9700, I've been unable to see or act on the home screen or apps screen. However, the phone is still working (push on the green button and the phone screen pops up), same with the long press on blackberry key.

I did search to do a reset of my handset but I can't find a way to do it knowing that I can't access the menus.

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BB Bold 9700 :: Screen Freeze After App Upgrade

Jun 1, 2010

I currently have an SMS app called Crunchsms. Anyway, got a notification today that an upgrade was available (v2.8 > v2.9). Upgraded and it asked me to reboot, as per normal. Handset rebooted, put in my pin, and the home screen is frozen. Yet if I hold in the blackberry menu key, I can choose and select other destinations (i.e. WnW, Messages, Maps, etc).I can call my handset from another phone with no problems and can answer the calls ok.

I have been getting the little arrows in the top right corner of the phone, which leads me to believe the handset was downloading something, but its been like this for about 20 minutes now. Have rebooted again twice and have taken the battery out and replaced it, same end result.

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BB Bold :: 9780 Freeze When Traveling Overseas

Aug 10, 2011

My office mate from US has a 9780 with AT&T arrived in Singapore. He managed to get connected to the data and voice without problem, but his phone freezes very often. He needs to remove the battery to do a hard restart, after that it will be working fine and freeze again. He needs to keep doing hard reset.

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Bold :: BlackBerry 9900 Freeze And Ringing

Oct 23, 2011

I've just bought a bb 9900 bold from Egypt (made in Hungary unlocked).but the problem is,in the second day after buying.for one time when I make any call I can't hear anything and then it got frozen.but after a few hours it sorted itself out and worked properly(and I did not remove the battery).I just want to know what happened and should I have to go to the shop and exchange it if that serious?

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BB Bold :: Software Update Freeze 9930?

Jan 25, 2012

I attemepted a OTA software update on my 9930. Yeah yeah yeah i know i'm a moron and shouldve done a wired update. Problem is the update is froze on 14% (has been for over 6 hours). Tried battery pulls, plugging it into my laptop, looked all over the place online. I'm not able to cancel the update. I've got a back up from a few months ago on my computer so i'm not even worried about wiping out the phone but i cant even figure out how to do that!

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BB Bold :: Software Update Freeze On 9930?

Nov 20, 2012

I was attempting to run the 7.1 OS update on my bold 9930; my phone now keeps freezing on the "backing up your data" screen. i've done 2 battery pull with no success...

i have already downloaded the software update; im just having trouble installing it

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BB Bold :: 9930 Freeze Ups, A Weekly Event?

Mar 27, 2012

We are at the third unit since September of 2011. They like to freeze. Rebooting will work after two or three tries.Told to reload the OS 7.1 but instructions sent were for OS 6.0 series. That after 45 minutes on the phone.

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Bold :: Back-up Freeze When Installing Os 7.1 For BB 9900

Oct 24, 2011

I just got wind of the 7.1 os update for Bell Mobility and so I was updating via OTA and it got to the back-up screen and now it just stays there.

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BB Bold :: 9900 Device Software Update Freeze

May 14, 2012

So I am trying to update my bold through blackberry desktop manager and it has been stuck on the instal phase model 656 of 888. It also says that I can not unplug it mid instal or my phone will become unusable. I am truly stuck here and do not know what to do. I need to unplug my phone. I am fine operating it on the old software but I am just scared that if i unplug it my phone will be fried.

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