I was attempting to run the 7.1 OS update on my bold 9930; my phone now keeps freezing on the "backing up your data" screen. i've done 2 battery pull with no success...
i have already downloaded the software update; im just having trouble installing it
I attemepted a OTA software update on my 9930. Yeah yeah yeah i know i'm a moron and shouldve done a wired update. Problem is the update is froze on 14% (has been for over 6 hours). Tried battery pulls, plugging it into my laptop, looked all over the place online. I'm not able to cancel the update. I've got a back up from a few months ago on my computer so i'm not even worried about wiping out the phone but i cant even figure out how to do that!
View 1 Replies View RelatedWe are at the third unit since September of 2011. They like to freeze. Rebooting will work after two or three tries.Told to reload the OS 7.1 but instructions sent were for OS 6.0 series. That after 45 minutes on the phone.
View 1 Replies View RelatedIn the process of updating my blackberry bold 9930 and it is stuck on social feeds. Won't go beyond 16% progress. When I restart my phone it is automatically in this update.
View 1 Replies View RelatedI was upgrade my blackberry device software 9930 to 7.1.0.649, after restore all data, all my bbm contact avatar disappears, it will appears after change avatars (it's okay & no problem) but I can't update my display picture. I was change avatars, crop and save more than more but still won't update, and I ask to my friend, he/she said: your bbm display picture not update from 1 weeks ago. I tried to fix this issues but still not work, this is what I have tried:
1. Host Routing Table & Battery Pull
2. Delete & Reinstalling my BBM, Downgrade & Upgrade
3. Reinstalling & Downgrade my Device software / OS
4. Send Service Book
5. Delete my bbm data from blackberry desktop software and restore it
6. Security Wipe & Restore it again
7. Run Diagnostics Test and got this result: ......
i am a newwbie in BB. Recently bought a Bold 9930. The phone was actually used with Sprint but now it is unlocked. I am using it with another GSM operator which is not listed in the Official OS update list.
Is it safe to update the OS which is given for Sprint? Please note that currently I am not using any data plan.
So I am trying to update my bold through blackberry desktop manager and it has been stuck on the instal phase model 656 of 888. It also says that I can not unplug it mid instal or my phone will become unusable. I am truly stuck here and do not know what to do. I need to unplug my phone. I am fine operating it on the old software but I am just scared that if i unplug it my phone will be fried.
View 5 Replies View RelatedI just updated my blackberry, and now when I try to turn it on, its black with a some-what slow bar filling with white, then the at&t load screen and sits there. i have tried to do the soft reset of Caps Alt and Delete, but no luck.
View 2 Replies View RelatedI connected my new i-phone 4 to my laptop, to save the photos that I've taken with it, and it prompted for an i-tunes update. When it was all over, it was frozen, and the only option I was offered was 'Restore', which came with a warning that I would lose all data if I chose to restore to factory settings...
Info:
iPhone 4, iOS 4
ITunes also recognizes the phone but the logo and progress bar still remain. I have tried holding the sleep and home button and it will restart but immediatly goes back to the logo and progress bar.
Info:
iPhone 4, iOS 5.1
I have an iPhone 4s and an iPad 2. Updated both to 5.1.1. Now iTunes on the phone freezes. Tried restart, killed all other apps but no effect. iPad 2 is working normally.
Info:
iPhone 4S, iOS 5.1.1
phone displaying reet screen when turned on went to link to download desktop software attempting to reinstall OS 6 but progress freezes at 498 of 542 files read in another post that even though unpulgging/plugging back in phone and restarting process is not recommended it generally will fix the issue but if not blackberry can help with restoring the phone tried this and still freezes at 498?
View 1 Replies View RelatedMy iPhone 4s froze while updating to iOS 7.1.2. Problem is, I can't reboot it because my sleep button doesn't work (hasn't for awhile).
Is there another way to force-restart it or shut it down??
I am facing some issues with my Xperia Mini pro sk17i, after ICS updates most of the games freeze while playing & then i need to restart the cell phone again & again. I have tried temple run, fruit ninja & load runner from play store & many more. Also would like to add, all games install properly without giving any error, but they freeze while playing. I also use " move app to sd" application for moving to sd card once they are installed.
View 2 Replies View RelatedI have blackberry bold 9000 for 10 months, and it went well. Today, it froze and won't turn on. I tried to remove and re-place the battery, it didn't work, the red LED light didn't blink at all. I replace it with the fully charged battery, and it still won't turn on. I tried to plug it with wall charger, and it still blank, as if it dead. what should I do?
View 4 Replies View RelatedI've seen some fixes for this error on other OS versions, but none specifically for 7.0 on the Blackberry Bold 9930. I was trying to download My Verizon Mobile and got this error.
View 4 Replies View RelatedMy device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
View 9 Replies View RelatedI routinely back up my 9930 on my Mac, but tonight I kept receiving the error message,"BlackBerry desktop software failed to backup your BlackBerry device. The device was disconnected. Reconnect your device and try again." So I did . . . three times. Same message each time. I downloaded the BlackBerry Desktop Software for Mac again, even though it said I had the latest version already installed. I tried the backup once more; same error message. Has the software changed versions or updated? What should I do to correct this?
View 1 Replies View RelatedI can't get my 9930 acces to the BIS, it doesn't get the Host Routing Table. I already contacted my carrier and their solutions don't work (like what the call the 'provisionning' etc) When I put my sim card in a friend's BackBerry it works very well (BBM, the browser.) but it doesn't with mine!
View 2 Replies View RelatedI have the Blackberry Bold 9930 with Verizon - love the phone, but the emails often don't go through the first time and I have to hit resend once, twice or three times. This doesn't happen every time, but at least 3 or 4 times a day. Is this a known problem with Blackberry or do I have to contact Verizon? Nothing has changed since I bought this new phone, such as where I use it, the carrier, etc. I have pulled the battery numerous times to see if that solved the problem, but it continues to happen regularly.
View 2 Replies View RelatedI live outside the US and own a Blackberry Bold 9700 which has Blackberry Enterprise Service; I recently purchased a Bold 9930 unlocked from verizon in the US and wish to use it instead of my old 9700. How can I go about switching the Blackberry service from my old phone to my new 9930?
I am able to make calls with the 9930 but have been unable to activate the Enterprise service on it. I have tried using the desktop software to switch devices but that seems to have only transfered the data from my old phone to the new one.
I bought my BBB 9930 several months ago, today my phone did not start. I tried everything, taking battery out for about an hour, direct connect to PC etc..Every 20 seconds the blackberry logo and bottom bar will slightly light up (faded low low light) and disappear right away then 2 seconds later the red light will turn on and off and then the same thing will happen again 20 seconds later into a loop.
View 5 Replies View Relatedmy bb 9930 BIS can't working at Malaysia.
View 1 Replies View Relatedwhere I can get a replacement key? I called RIm and they don't sell them and verizon wants to give me a new phone and I dont' want another phone.
View 7 Replies View RelatedMy device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
View 1 Replies View RelatedI just received a brand new blackberry 9930 and it is not working with the SIM card I have in the phone. I live in Jamaica and I am using a Digicel SIM card. The original carrier of the phone is Sprint. The phone is unlocked and I have the MSL code and I inserted it and the phone rebooted and nothing changed.What I see on the main screen of the phone is "SOS" in the top right-hand corner and sometimes "searching for GSM" comes up and then it goes back to SOS and if I try to dial a number it starts to say "the call could not be connected, try again".When I go into the "Mobile Network" option it says
Data Services: On
While roaming: On
Mobile Network: DIGICEL
Network Selection Mode: Automatic
Network Technology: GSM/UMTS
Network Mode: 3G & 2G
When I go into the SIM card option it says:
SIM: Disabled
Network: Disabled
Network Subset: Disabled
Service Provider: Disabled
Corporate: Disabled
how to get my SIM card to work in my phone, by the way the SIM card works in another blackberry phone so it might not be the SIM card.
i have a problem with my 9930 not connecting to BIS. i'm in nigeria and my phone runs on the MTN Nigeria network. I have noticed this is now a common problem with 9930s running on thesame network in nigeria. the phone is a 9930 verizon running OS 7 on the MTN N network. i have used this same phone in glasgow the last time and it had no problems but on returning to nigeria the BIS stopped working. i dont have any other problems with this phone as much as i know.
View 2 Replies View RelatedJust bought a Bold 9930 and also a MacBook. Now, my question is if I can sync my phone (addresses, documents etc) both when I am using my MacBook (when travelling) and at home with my PC?
View 9 Replies View RelatedI got this blackberry bold 9930 on my Trip to China, on getting back ,its unable to access rim network.Kindly assist with the below details in letting me know what the issue may be and what can be done. I can receive calls and sms on the phone, but can't do blackberry messenger and other social.
View 2 Replies View RelatedI am kind of concerned about the lack of App space I have on my new 9930. I have a some apps (facebook, twitter, poynt, BB news, BofA, evernote, wikitude, scoremobile, google maps, BBmaps, IMO, Bridge, SayIt and maybe a couple of other small ones) but before this last upgrade to OS 7.1 I was always around 200MB left, which still isnt great but its better than what I have now after the upgrade which is 140MB. Does anyone else have this problem? Its great that they increased the internal storage to 8GB but that does no good when you cant use it for apps, and besides I have a 32GB SD card in it so I dont need that 8GB for media storage. Is there anyway to increase the amount of storage without deleting the apps i have? I have these apps because I use them. I had the same apps on my 9650 and actually had more room 250MB or so.
View 1 Replies View RelatedI have a blackberry bold 9930 (provided by Verizon) that wont turn on. I checked my messages on my device before going to bed and charging it for the night. Left the phone on the charger throughout the night, woke up, went to check my messages, and the phone was no longer turning on. I dont know what happened during the night.Went to Verizon: the guy gave me some bs about how the phone has had water damage (as evident by corrosion on the charger insert location). I have since been told that there is in fact no water damage (the item that is supposed to turn red when there is water damage is still white) and that the corrosion is merely the fact that I use the charger.
View 5 Replies View Related