IPhone :: Why Did My 4 Freeze Up After An Itunes Update
Mar 19, 2012
I connected my new i-phone 4 to my laptop, to save the photos that I've taken with it, and it prompted for an i-tunes update. When it was all over, it was frozen, and the only option I was offered was 'Restore', which came with a warning that I would lose all data if I chose to restore to factory settings...
Info:
iPhone 4, iOS 4
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May 11, 2012
I have an iPhone 4s and an iPad 2. Updated both to 5.1.1. Now iTunes on the phone freezes. Tried restart, killed all other apps but no effect. iPad 2 is working normally.
Info:
iPhone 4S, iOS 5.1.1
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Apr 3, 2012
i have updated my iphone 4, suddenly it appear in the itune and it say orrcured 21. after that my iphone4 black out, then appear only itunes.how can i restore bsck my iphone.
Info:
iPhone 4, iOS 4.1
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Mar 19, 2012
My phone worked fine this morning. Then all of the sudden when I placed or recieved calls I could not hear anything, the reciever could hear me. I could text, play games, get on the net, etc. Then I noticed I had a software update. So, I connected to itunes and performed a sync. At the end the phone powered off and on. Then itunes stated the sync couldn't be completed. So, I unplugged the phone from the computer, rebooted it, and connected it back to itunes. Now, itunes does not recognize my phone and the phone screen has a USB port and itunes logo on it. What do I do?
Info:
iPhone 4
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Apr 24, 2012
ITunes also recognizes the phone but the logo and progress bar still remain. I have tried holding the sleep and home button and it will restart but immediatly goes back to the logo and progress bar.
Info:
iPhone 4, iOS 5.1
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Jul 1, 2014
My iPhone 4s froze while updating to iOS 7.1.2. Problem is, I can't reboot it because my sleep button doesn't work (hasn't for awhile).
Is there another way to force-restart it or shut it down??
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Sep 24, 2010
I just updated my blackberry, and now when I try to turn it on, its black with a some-what slow bar filling with white, then the at&t load screen and sits there. i have tried to do the soft reset of Caps Alt and Delete, but no luck.
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Jan 25, 2012
I attemepted a OTA software update on my 9930. Yeah yeah yeah i know i'm a moron and shouldve done a wired update. Problem is the update is froze on 14% (has been for over 6 hours). Tried battery pulls, plugging it into my laptop, looked all over the place online. I'm not able to cancel the update. I've got a back up from a few months ago on my computer so i'm not even worried about wiping out the phone but i cant even figure out how to do that!
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Nov 20, 2012
I was attempting to run the 7.1 OS update on my bold 9930; my phone now keeps freezing on the "backing up your data" screen. i've done 2 battery pull with no success...
i have already downloaded the software update; im just having trouble installing it
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Mar 17, 2012
phone displaying reet screen when turned on went to link to download desktop software attempting to reinstall OS 6 but progress freezes at 498 of 542 files read in another post that even though unpulgging/plugging back in phone and restarting process is not recommended it generally will fix the issue but if not blackberry can help with restoring the phone tried this and still freezes at 498?
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May 14, 2012
So I am trying to update my bold through blackberry desktop manager and it has been stuck on the instal phase model 656 of 888. It also says that I can not unplug it mid instal or my phone will become unusable. I am truly stuck here and do not know what to do. I need to unplug my phone. I am fine operating it on the old software but I am just scared that if i unplug it my phone will be fried.
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Oct 23, 2011
I am facing some issues with my Xperia Mini pro sk17i, after ICS updates most of the games freeze while playing & then i need to restart the cell phone again & again. I have tried temple run, fruit ninja & load runner from play store & many more. Also would like to add, all games install properly without giving any error, but they freeze while playing. I also use " move app to sd" application for moving to sd card once they are installed.
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Mar 30, 2012
I recently updated iTunes. The update went smoothly, but immediately after the update iTunes no longer shows my iPhone4. The diagnostics show that everything is okay with exception of the no iPhone connected error. I've run through all of the Apple helps but nothing has fixed the problem. The same problem occurs on other user profiles on the same computer. The computer is a 64-bit Windows 7 machine. Windows 7 shows the iPhone and I can access it as a camera or drive. I've re-installed the phone USB driver but still no go. I can plug my phone into another computer and the sync works fine.
Info:
iPhone 4, iOS 5.1
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Sep 3, 2014
I have tried syncing my phone to my computer before but it deleted any song and playlist that wasn't in the iTunes on my computer. I sometimes will buy a song on my phone and I don't want to have to look up every song I have bought on my phone to go through and download it on my computer. Also I would like to not have to recreate playlist on my computer.
Info:
iPhone 5, iOS 7.1.2
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May 28, 2012
4 won't update, it says on troubleshoot that i need to update to the latest itunes, which i already have the most upto date.
Info:
iPhone 4
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Apr 18, 2012
I've tried four times to download it and when it almost reaches completion it just freezes there and won't finish or transfer the update to my phone. Because of this I can now not download the latest update, or any new apps. Any ideas because this is driving me crazy!! I'm currently stuck with the 4.2.10 (8E600) when I got the phone about 2 yrs ago.
Info:
iPhone 4, iOS 4.2
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Jun 16, 2010
My iPhone is the 3GS, firmware 3.1.3/5.12. It's jailbroken currently with spirit(obviously). I want to know if I can update to the 4.0 gm seed safely now that iTunes 9.2 is out for pc. I'm not a developer but Ive Downloaded the ispw online. Also will I be able to jailbreak it?
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Feb 1, 2010
I'd like to know before I upgrade if it will negatively affect my ability to jailbreak etc.
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Apr 5, 2012
iTunes on my computer wont let me restore and update my iPhone 3GS, it says "iTunes could not contact the iPhone software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again." I am connected to the Internet, I can access iTunes store, I have followed the steps on[URL]. So I want to know if I can update my iPhone 3GS through iTunes on my iPhone.
Info:
iPhone 3GS, iOS 3.1.3
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Apr 26, 2012
I have an iPhone 3GS. I need to update it to iOS 5 without a computer,
Info:
iPhone 3GS, iOS 4.3.2
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Jun 23, 2012
My phone is way over due for an update. Now it just wont update. Nothing will! I've tried doing it several ways but nothing has worked. I've tried doing it from the phone, the computer, and just doing it step by step (starting with just updating itunes). NOTHING has worked and I've been trying for hours. I don't wanna restormy phone if i can't even update the iTunes alone.
Info:
iPhone 4
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Jun 26, 2012
I tried to update my iphone 4 with itunes to ios 5, but itunes says i have the newest version 4.3.3 (8j2), which isn't true of course. Sometimes itunes stays in "thinking" mode for hours and does nothing. I have the newest version of itunes (10.6). I can't update it OTA because i don't have the software button in general settings (which is normal for ios 4.3.3, i read). I searched the forum for an answer but didn't find it. I use windows 7 btw, i also tried switching firewalls off.
Info:iPhone 4, iOS 4.3.3
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Jun 30, 2014
Itunes says my iphone 4 needs to update to 7.1.2 but when i check software update directly on the settings on the phone it says the iOS is at latest version., should i update via itunes? or updates (7.1.2) is just not applicable for iphone 4?
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Jun 20, 2014
I've just tried updating my iphone 5 from iOS 7.1 to iOS 7.1.1 - the update was verifying on my phone, then went black. Now all that comes up is for me to plug it into iTunes. Normally this wouldnt be a problem, but im inbetween moving houses with no access to my mac with iTunes.Â
i have plugged it into my housemates mac just to try getting it to work - I don't care so much about all the bits on it, I just need a working phone! Â
It keeps saying it's in restore mode on the mac. As his computer wont have a restore for my phone, it would be better for me to set it up as a new phone when the download is complete and then either restore it when I have my own mac, or see if I can back up from iCloud (whenever it last saved)?Â
best way to do it without my own iTunes/saved restore?Â
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Sep 1, 2010
Is it safe to update with a jailbroken device?
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Jul 20, 2010
For those of us that are waiting to jailbreak IP4, is it safe to update to newest version of Itunes?? I did not update to 4.0.1.
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Mar 25, 2012
I attempted to update the iPhone 4 to the latest iPhone update and now the iPhone screen is stuck on the iTunes icon and USB cable. The iPhone does not appear in the iTunes application.
Also, it appears that the iPhone has lost it's OS.
Info:
iPhone 4, iOS 5
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Apr 13, 2012
I have a new e-mail address and updated this in my I tunes account on my Mac but also want to do this on my iPhone. I cannot seem to find a way to update it on my iPhone. Tried to find a way to do this while synchronizing but that does not seem to work.
Info:
iPhone 4, iOS 5.1
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Apr 19, 2012
I am using an iphone4s but the phone only syncs when I install an update on my itunes. Without a fresh update of itunes, I cannot see the device in the itunes panel. Could there be a software conflict or settings?
Info:
iPhone 4S, Mac OS X (10.6.8)
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Apr 25, 2012
I have had to reformat my PC for some reason and download iTunes afresh. So none of the history of iTunes remains. I have got the apps back by going to the purchased section. But I do not have the information on all the songs, videos etc that I had included from my vast collection in the iTunes library. I now want to upgrade my iOS and I believe I will lose all data, including all media when I do that.
1) Is there any way to update iTunes to my iPhones settings, including all media etc.? Purpose is to ensure I do not have to go back and create all the playlists etc. from scratch on iTunes before I upgrade my iOS.
2) For future reference, is there any way to backup the iTunes library itself?
3) A backup, per my understanding, will not help with any media I have included in the library - is that right?
Info:
iPhone 4, Windows7, iTunes 10.6
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Apr 26, 2012
Can I update my iPhone without downloading iTunes?
Info:
iPhone 3GS, iOS 4.3.2
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