BB Torch :: Touch Screen & Select Button Not Working?
Feb 15, 2012
I dropped my 9810 in cup of soda and have had it in a container of uncooked rice for 4 days.It's has completely dried out. I turn it back on for the first time, and all my new notifications appear, but unfortunately I cannot access them because my touchscreen function is not working nor is the select button working.I was hoping I would just turn my device back on and everything would be working as normal, but I guess that was wishful thinking.
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Jun 21, 2010
My touch screen has been playing up for several weeks nowWhen I try to touch the main screen it will select an area to the right of where I am touching, i.e. clicking the dial pad button will actually select the contacts button, clicking 'answer' on the keypad will put the caller on hold etc etc. Other times the scren will not respon at all.
The funny thing is, when I remove the phone's plastic casing, the touch screen works fine! Similarly, if i push the top part of the case to the sides (so it is not in contact with the digitiser) the touch screen will work again until my phone goes on lock and then when I unlock it the touch screen is stuffed again.
I'm not sure if this is a software or hardware problem. On one hand its as if the plastic casing of the phone is rubbing (putting pressure on) against the side of the touchscreen and causing it to not work (hardware) while on the other hand it could be software in that the problem keeps happening everytime the screen goes to sleep (it's not initialising right).The other problem which started at the exact same time is that the green button is not working sometimes when I try to answer calls or turn off my alarm.
Does anyone have any suggestions as to what I should try? I've already done a hard reset. The next step is to buy a new digitizer/plastic case and see if that solves the problem.
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May 20, 2012
I have been having this bro;em yesterday and also today when i woke up. My Verizon iPhone 4S touch screen is un responsive sometimes then it workes other times. My Sleep/WAke button also doesnt work. My phone thinks that my sleep button is always being pushed so if my touch sreen is working i can do anything becuase my phone puts it self to sleep when i unlock it. I was on IOS 5.0.1 and then updated to IOS 5.1.1 thinking that this would help me but i didnt.
Info:
iPhone 4S, iOS 5.1.1
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Aug 13, 2010
Is there a way by touching something on the screen?
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May 16, 2012
My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?
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Jan 4, 2012
I have used my torch for a long time now and it used to work perfectly, now the touch screen doesn't work at all, I have to use the track pad for everything. The pulling out battery doesn't work; and its not an option to take to my carrier since it is an Att device and my provider is Tmobile.
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Jul 14, 2012
The keys have stopped working and also my my touchscreen is not working. Yesterday I done a reset and I was able to do a text message but five minutes later the keys stopped working again.
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Oct 6, 2011
torch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.
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Oct 5, 2012
My momīs Blackberry Torch 9800 (Carrier is Claro Brasil and the OS is updated to 6.0 Bundle 2647) isnīt working properly. Sometimes the touch screen doesnīt work and sometimes is works but not in a perfect way. When I try to type some numbers to dial using the virtual keyboard some keys doesnīt work out like the back button. When I type the back button the number 3 appears in the screen. I tried to downgrade and then upgrade the software using the desktop manager but this didnīt fix the problem and even after pulling the battery several times the problem remains.
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Feb 16, 2012
Phone fell into snow last week (when I did). Got the red dot indicating liquid damage. All seems to be working except the touch screen. I can no longer do anything with it.
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Feb 12, 2012
I've pulled the battery so often, I feel like I'm playing checkers with it.
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Apr 21, 2012
My touch screen keyboard does not come up when I want to use it and so I can only use my keyboard once I slide the screen up. I must have hit a button but for life of me cannot find which one I need to turn it back on again. It use to come up automatically when I touched in a typing area for texts, web etc - now nothing.
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Oct 3, 2011
I just replaced the digitizer and the lcd screen with brand new parts but now the touch screen doesn't work.
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Jun 4, 2012
am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem
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Aug 26, 2012
Recently the touch screen keyboard if my blackberry torch has stopped working when I close the my phone (slide close) and also the rotation that Blackberry torch does when you change the position of it isn't also work, I thought it was software problem but it's not.
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Mar 28, 2012
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
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Feb 12, 2010
I just bought the new Nokia 5233 phone.Whenever the phone is locked and I set a alarm. There is no way i can stop the alaram other than to reset the alarm manually by alarms-> edit.
There will be two touch buttons that apper on the otuch screen. One to stop and other to snooze the alarm. Even If press them, it wont work. The alaram keeps ringing. I even tried clicking on the green button and the menu botton at the bottom. Still no use. I cant even unlock the phone. Only thing i can do is press the red button at the end, which will snooze the alarm. After this, I have to manually change the alarm time.
The same thing happens even with phone calls. I cannot use the touch button that apper on the touch screen. I have to use the green and red button at the bottom.These problem come into picture only if the phone is locked. Otherwise it works fine.
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Mar 15, 2011
Just recently (2 wks) the middle select button has quit working on my torch when I have the keyboard extended. I can still scroll around the screen with it, but when I push it to "select" it does nothing. The button works normally when I have the keyboard put away so this seems like a software problem or setting I have wrong
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Jul 9, 2011
the touch button on my curve 8520 keeps stopping working.
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Jan 20, 2012
My BlackBerry started to hang without reasons, it's alwayes restarting since I want to call someone, open Media or to do anything, after that the mouse touch buttonalso isn't working properly, the most time it doesn't navigate,
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Jun 17, 2014
replace the home button stopped working Touch ID that I can do to fix it?
Info:
iPhone 5s, iOS 7.1.1
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Sep 5, 2011
how do you select all or select multiple files, emails, messages, etc to delete.also Syncing with my gmail account using google sync it is not syncing with calander, I have selected correct info in setting but no joy..
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Jul 1, 2010
It keeps telling me that the c: memory is full and that i should delete some items, however when i try to, there is hardly anything on the c:. Also the phone only works sporadically for about five minutes after switching on and after that the menu button and the touch screen do not work properly and i am unable to make any calls or texts, but can still recieve calls.
Also it is telling me that the sim memory is full and remains full despite deleting text messages. Has anyone else experienced such problems or know how i can fix these problems?
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Jun 28, 2012
My iPhone 4 on/ off button won't work so I can't re-set my phone. Been told i need new one but trying to hold out for new iphobe! Now the touchscreen won't work only in mail, and the screen is darker in mail than everythinguch else.
Info:
iPhone 4, iOS 5.1.1
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Sep 1, 2014
My iphone 5 screen just stopped responding to any touch stimuli. The home button works, and Siri works, but I cannot use the screen at all. Also, my lock button hasn't worked in a few months, so I've been using Assistive Touch to lock and power down my phone. I was hoping to try to reset my phone (home+lock) and see if that worked the screen issue, but I can't find a way to power down. Any tips? Should I restore the phone with iTunes? Or is this the end of the line for my phone?
Info:
iPhone 5, iOS 7.1.2
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Jan 15, 2012
My touch pad works in some screens but not others.
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Aug 3, 2012
My storm 2 is broken...The touch screen has suddenly stopped working and everythime I boot the phone I get a white screen with various different errors and codes. Each time errors are different...Im sure the phone is unrepairabl so I need to recover my BBM contacts... I've recovered my phonebook, music, pics, files etc from previous backups but I need my BBM contacts... If I can remote access the phone from my laptop I can do it but I don't know how...
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Dec 10, 2014
I got an iPhone 5s what the screen is totally black, but the touch screen and other functions are still working, has been replaced the LCD but it keep doing the same way.
Info:
iPhone 5s, iOS 8.1.1
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Jan 1, 2012
We have the Xperia Ray and it has been working fine for about 6 weeks until the other day when the screen stopped working and we are therefore unable to access the phone. We have tried to repair the software twice and that did not work and obviously we are unable to do the reset as not able to access the phone systems.
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Jul 19, 2011
I think my title says it all, I've tried battery pulls and nothing helped. Is this just a hardware problem? Do I just need to return is or is there anything else I could try?
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Aug 20, 2010
So i posted a thread about my hard buttons not working once in a while. now my touch stops working as well it stops working randomly coming out of sleep or after a call wiped the device and reload .161 and it still does it once in a while. i just battery pull and everything is good. any suggestions?
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