BB Torch :: Touch Screen Not Working When Torch Is Open?
May 16, 2012
My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?
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Feb 13, 2012
My sound icon won't open on the touch screen? All other apps open? Did I lock it somehow?
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Jan 4, 2012
I have used my torch for a long time now and it used to work perfectly, now the touch screen doesn't work at all, I have to use the track pad for everything. The pulling out battery doesn't work; and its not an option to take to my carrier since it is an Att device and my provider is Tmobile.
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Jul 14, 2012
The keys have stopped working and also my my touchscreen is not working. Yesterday I done a reset and I was able to do a text message but five minutes later the keys stopped working again.
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Oct 6, 2011
torch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.
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Oct 5, 2012
My momīs Blackberry Torch 9800 (Carrier is Claro Brasil and the OS is updated to 6.0 Bundle 2647) isnīt working properly. Sometimes the touch screen doesnīt work and sometimes is works but not in a perfect way. When I try to type some numbers to dial using the virtual keyboard some keys doesnīt work out like the back button. When I type the back button the number 3 appears in the screen. I tried to downgrade and then upgrade the software using the desktop manager but this didnīt fix the problem and even after pulling the battery several times the problem remains.
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Feb 16, 2012
Phone fell into snow last week (when I did). Got the red dot indicating liquid damage. All seems to be working except the touch screen. I can no longer do anything with it.
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Feb 12, 2012
I've pulled the battery so often, I feel like I'm playing checkers with it.
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Apr 21, 2012
My touch screen keyboard does not come up when I want to use it and so I can only use my keyboard once I slide the screen up. I must have hit a button but for life of me cannot find which one I need to turn it back on again. It use to come up automatically when I touched in a typing area for texts, web etc - now nothing.
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Oct 3, 2011
I just replaced the digitizer and the lcd screen with brand new parts but now the touch screen doesn't work.
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Jun 4, 2012
am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem
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Aug 26, 2012
Recently the touch screen keyboard if my blackberry torch has stopped working when I close the my phone (slide close) and also the rotation that Blackberry torch does when you change the position of it isn't also work, I thought it was software problem but it's not.
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Mar 28, 2012
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
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Feb 15, 2012
I dropped my 9810 in cup of soda and have had it in a container of uncooked rice for 4 days.It's has completely dried out. I turn it back on for the first time, and all my new notifications appear, but unfortunately I cannot access them because my touchscreen function is not working nor is the select button working.I was hoping I would just turn my device back on and everything would be working as normal, but I guess that was wishful thinking.
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Jan 15, 2012
My touch pad works in some screens but not others.
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Aug 20, 2010
So i posted a thread about my hard buttons not working once in a while. now my touch stops working as well it stops working randomly coming out of sleep or after a call wiped the device and reload .161 and it still does it once in a while. i just battery pull and everything is good. any suggestions?
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May 17, 2011
I really dislike the touch screen, I'm constantly correcting mis-touches. Is there a way to disable the touch screen and just use the touch pad to navigate?
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Jan 10, 2012
Is there a way to end a call from the touch screen, or is the only way to use the hard key on the bottom right of the phone?
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Jul 7, 2011
The touch screen of my Torch is failing. Sometimes it work but most of the time it's dead, sometimes I can just like on an item but not move the page. I rebooted, reloaded, redid everything I could but still to no result.
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Feb 8, 2011
My torch touch screen is being weird. I works sometimes and others not. especially the bottom or top icons are not responding to touch at all. Is there a way to calibrate it? I dont understand what a hover time is or a tapinterval is and what it should be set at. I have only had this phone for 6 weeks and it has never been abusing, water logged etc...not sure what I should do?
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May 9, 2012
On my Blackberry Torch 9800 I can receive messages but I cannot reply to them my touch screen and keyboard do not work.
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Jun 21, 2012
My Torch 9800 is about a year old. All of a sudden, I can't zoom in on a web page with just using my fingers to blow it up.
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Dec 10, 2011
My torch 9800's screen wanders to the right on it's own all the time. If I'm sending a bbm it keeps kicking me over to the emoticons, for example. I can actually watch it scroll through my home screen on its own. How do I fix this? Operating system 6
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Aug 9, 2012
The trackpad on my 9800 works fine when the slider is closed but stops working when the slider is open to reveal the keyboard. With the slider open or closed, the touch screen still works and the buttons and keys still operate properly.
I have done a complete device security wipe and re-install from scratch. The problem persists. I have OS 6.0 bundle 2949 (v6.0.0.668, Platform 6.6.0.236)
Whether it is a software or hardware problem, where is the diagnostic code or message to tell me?
I have had my Torch for 2 years so it is long out of warranty. I have had 4 RIM devices since 2004 and I used to be a big RIM fan but my allegiance is waning fast.
What were you guys doing in Waterloo whilst Samsung and Apple were creating prodcuts that functioned properly and support services that worked?
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Apr 27, 2012
was working perfectly fine until i downloaded an app that you can now get for free from RIM until some date in may. anyways, i wiped my phone and it was working fine for a few days, then it stopped working out of no where. then for some reason when i upgraded bbm and had to reset my phone, the touch worked perfectly but then randomly stopped working again. It basically does not work at all, except for sometimes when my phone is plugged in. idk how to fix this, would re-installing the software get it to work again or should i just take my phone in?
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Sep 23, 2011
Another frustration I'm having with my first smartphone, torch 9860 bought 1 week ago ....hen I'm talking on the phone, several undesirable things might occur, like I hang-up, or put on speaker phone, or put on hold, or unless the fingers are placed "just so" and my earring doesn't happen to bump the touch screen I can't seem to just have a conversation.Is it really necessary to hold this BB like a small pizza, that is, flat and carefully around the edges, and speak down into it with my chin on my chest?
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Nov 25, 2012
I have a problem with my blackberry torch 9800; the touch screen does not work!, I have tried to re-install the OS using blackberry desktop and re-set the phone by pulling the battery out and put it again but still they don't work!.
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Sep 13, 2010
Am I the only one that is having trouble with the calibration of the touch screen on the Torch 9800. This is so far the only complaint about the phone.
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Apr 27, 2012
I've activated the smartphone password to lock my bb, when i try do unlock the mobile by the touch screen keyboard i always get an incorrect password error! If i use the keyboard all works ok!I've tried to update the software (i have the latest version), tried to reboot the mobile, to restore the OS..
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Jul 7, 2011
My touch screen doesn't react. Properly. It's normally dead. Sometimes it allows me to push and open icons but that's it.
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Dec 29, 2011
I just updated my 9810 to OS 7.1, and now the touch feels not be not as responsive as it was before , there is no app world, as i have downloaded and installed it again, its not there. There is no hotspot feature in the version?
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