BB Torch :: Wandering Touch Screen
Dec 10, 2011
My torch 9800's screen wanders to the right on it's own all the time. If I'm sending a bbm it keeps kicking me over to the emoticons, for example. I can actually watch it scroll through my home screen on its own. How do I fix this? Operating system 6
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May 16, 2012
My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?
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May 17, 2011
I really dislike the touch screen, I'm constantly correcting mis-touches. Is there a way to disable the touch screen and just use the touch pad to navigate?
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Jan 10, 2012
Is there a way to end a call from the touch screen, or is the only way to use the hard key on the bottom right of the phone?
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Jan 4, 2012
I have used my torch for a long time now and it used to work perfectly, now the touch screen doesn't work at all, I have to use the track pad for everything. The pulling out battery doesn't work; and its not an option to take to my carrier since it is an Att device and my provider is Tmobile.
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Jul 7, 2011
The touch screen of my Torch is failing. Sometimes it work but most of the time it's dead, sometimes I can just like on an item but not move the page. I rebooted, reloaded, redid everything I could but still to no result.
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Feb 8, 2011
My torch touch screen is being weird. I works sometimes and others not. especially the bottom or top icons are not responding to touch at all. Is there a way to calibrate it? I dont understand what a hover time is or a tapinterval is and what it should be set at. I have only had this phone for 6 weeks and it has never been abusing, water logged etc...not sure what I should do?
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May 9, 2012
On my Blackberry Torch 9800 I can receive messages but I cannot reply to them my touch screen and keyboard do not work.
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Jun 21, 2012
My Torch 9800 is about a year old. All of a sudden, I can't zoom in on a web page with just using my fingers to blow it up.
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Apr 27, 2012
was working perfectly fine until i downloaded an app that you can now get for free from RIM until some date in may. anyways, i wiped my phone and it was working fine for a few days, then it stopped working out of no where. then for some reason when i upgraded bbm and had to reset my phone, the touch worked perfectly but then randomly stopped working again. It basically does not work at all, except for sometimes when my phone is plugged in. idk how to fix this, would re-installing the software get it to work again or should i just take my phone in?
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Jul 14, 2012
The keys have stopped working and also my my touchscreen is not working. Yesterday I done a reset and I was able to do a text message but five minutes later the keys stopped working again.
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Oct 6, 2011
torch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.
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Sep 23, 2011
Another frustration I'm having with my first smartphone, torch 9860 bought 1 week ago ....hen I'm talking on the phone, several undesirable things might occur, like I hang-up, or put on speaker phone, or put on hold, or unless the fingers are placed "just so" and my earring doesn't happen to bump the touch screen I can't seem to just have a conversation.Is it really necessary to hold this BB like a small pizza, that is, flat and carefully around the edges, and speak down into it with my chin on my chest?
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Nov 25, 2012
I have a problem with my blackberry torch 9800; the touch screen does not work!, I have tried to re-install the OS using blackberry desktop and re-set the phone by pulling the battery out and put it again but still they don't work!.
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Oct 5, 2012
My momīs Blackberry Torch 9800 (Carrier is Claro Brasil and the OS is updated to 6.0 Bundle 2647) isnīt working properly. Sometimes the touch screen doesnīt work and sometimes is works but not in a perfect way. When I try to type some numbers to dial using the virtual keyboard some keys doesnīt work out like the back button. When I type the back button the number 3 appears in the screen. I tried to downgrade and then upgrade the software using the desktop manager but this didnīt fix the problem and even after pulling the battery several times the problem remains.
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Sep 13, 2010
Am I the only one that is having trouble with the calibration of the touch screen on the Torch 9800. This is so far the only complaint about the phone.
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Feb 16, 2012
Phone fell into snow last week (when I did). Got the red dot indicating liquid damage. All seems to be working except the touch screen. I can no longer do anything with it.
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Apr 27, 2012
I've activated the smartphone password to lock my bb, when i try do unlock the mobile by the touch screen keyboard i always get an incorrect password error! If i use the keyboard all works ok!I've tried to update the software (i have the latest version), tried to reboot the mobile, to restore the OS..
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Feb 12, 2012
I've pulled the battery so often, I feel like I'm playing checkers with it.
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Jul 7, 2011
My touch screen doesn't react. Properly. It's normally dead. Sometimes it allows me to push and open icons but that's it.
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Apr 21, 2012
My touch screen keyboard does not come up when I want to use it and so I can only use my keyboard once I slide the screen up. I must have hit a button but for life of me cannot find which one I need to turn it back on again. It use to come up automatically when I touched in a typing area for texts, web etc - now nothing.
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Dec 29, 2011
I just updated my 9810 to OS 7.1, and now the touch feels not be not as responsive as it was before , there is no app world, as i have downloaded and installed it again, its not there. There is no hotspot feature in the version?
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Oct 3, 2011
I just replaced the digitizer and the lcd screen with brand new parts but now the touch screen doesn't work.
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Oct 10, 2011
Currently, while I am talking on the phone my ear lobe or face either mutes the call, turns on the speaker phone, etc.
How do I turn off the touch screen before I start talking on the phone?
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Oct 16, 2011
I brought BB torch last month all is working fine but the touch panel below the screen is always lit despite the screen is off..is it normal? or is there anything to turn it off?
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Jun 26, 2011
The problem I am having is the calibration. I touch one spot and it thinks im touching another.
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Dec 3, 2010
I have constantly had a problem of the touch screen on my Torch being way too sensitive during phone calls. I frequently put people on hold or speaker phone accidentally during calls. Is there any way to eliminate the touch screen menu function while I am on the phone or make it less sensitive?
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Jun 4, 2012
am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem
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Sep 3, 2010
What effects do the following three adjustments have on touchscreen response and what do the various levels actually mean in practical use?
Tap Interval - 100 to 500?
Hover Period - 100 to 1000?
Swipe Sensitivity - 0 to 6?
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Sep 3, 2010
I like the Torch a lot. The for factor suits me. I have no problems with it. I would however like to have an app or some way to disable the touch screen so that Im using the trackpad as im used to. In any case apart from web browsing i use the trackpad mostly.
Im not saying the touch screen is bad or faulty or I shld get another phone etc! I just want to know if anyone who is using apps like pattern lock etc have come across a way to make the Torch disable its touch screen - even if for a short while?
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Feb 13, 2012
My sound icon won't open on the touch screen? All other apps open? Did I lock it somehow?
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