BB Torch :: Touch Screen Less Responsive, After 7.1 Update
Dec 29, 2011
I just updated my 9810 to OS 7.1, and now the touch feels not be not as responsive as it was before , there is no app world, as i have downloaded and installed it again, its not there. There is no hotspot feature in the version?
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Nov 25, 2011
In the past couple of days, I am having trouble with the touchscreen on my Neo V. It does not respond as well as it did before. For instance, the slide unlock takes 3 times to slide before actually unlocking. The upper notifications bar does not get pulled down easily. And while scrolling, I end up opening something appearing on the screen wherever the finger is touching while scrolling. All this did not happen before. I performed a system test as well, which does not really show any problem with the touchscreen. Restarting the phone did not help either. What could be the issue then?
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May 21, 2015
Today my phone's screen suddenly went unresponsive to touch. As of now, touching it doesn't do anything, so the phone is inoperable. This did not occur as the result of a drop or other abuse. However, I have seen the numerous "ghost swipe" posts, and I will admit that I always carry my phone in my front pocket, face down. However I put my phone on a flat surface and it didn't seem to be bent.
The interesting thing is that sometimes, touching the upper left hand corner of the screen will issue a vibration just like the one you get from pressing the capacitive buttons on the bottom. And 3 times I have actually opened Cortana from pressing and holding near the top left corner of the phone, above the LCD. I've attached a picture where I have highlighted the places where touching the corner can issue a vibration - the blue area provokes the vibration and the yellow dot is where I've managed to open Cortana.
All of the other buttons on the sides work fine, I've done many soft resets but I'm reluctant to do a hard one. Right now I'm probably just going to get the screen replaced or something, or do you think that the screen's not the problem?
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May 3, 2012
I was at the gym and my iphone froze. I can not turn if off and touch screen non responsive.
Info:
iPhone 4
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Aug 30, 2010
I have a big problem with my N97's.Both of them are having the same problem.The screen is responsive to touch and actually does switch colors.The best way to explain is a screenshot.
http://a.imageshack.us/img831/2268/img0645a.jpg <==bigger image
I also made a video showing how the bars change color when u press a button.
http://www.mediafire.com/?jrh0bt83ax0789y
I tried to hard reset the phone but that didn't work, any suggestions?
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Aug 2, 2010
over the last few days my dare's touch screen has been acting up. first it was making random touches, i figured there is a pocket of air underneath the screen. now the screen is not responsive at all, it does not feel like the screen has been pushed at all it is like its completely solid underneath the touch screen. the display itself is fine, so i don't think the lcd is the issue.
there also seems to be a spot underneath the display on the left side (see picture) that has been expanding since the problem started. again i don't know if its air or moisture. any suggestions? i have seen both oem lcds and digitizers on ebay for around $15, which is more likely the cause of the problem?i can't draw too well with the touchpad on my laptop but the white thing is supposed to be an arrow pointing to what i'm talking about.
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May 13, 2012
After my update to IOS5.1.1. My iPhone 4S screen is insensitive. I have switched it off (difficult to slide if it does not react) so I kept holding both buttons. When back on for the 3 rd time it seemed better but only for a couple of minutes, then I had again the same issues as before. I have not done anything else than upgrade from 5.1. To 5.1.1.
Info:
iPhone 4S, iOS 5.1.1
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Mar 28, 2012
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
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Jan 26, 2011
I recently updated my Torch 9800 to 6.0 etc. However, now I when I try to place a call by touching on a recent call on the screen, nothing happens. I have already done a soft reset, a hard reset, a factory reset, reinstalled, worked with AT&T, and have not been able to get this function back.
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Feb 10, 2012
My E7 has "non" responsive screen after update to Belle. The phone is 1 mon old and with anna it was fine.
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May 16, 2012
My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?
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Nov 27, 2011
I updated my software last week and now my call and end call buttons rarely work, and the menu and return buttons on occassion stop working. I can't end a call and disconnect! or call a number on the screen without using the touch screen and enter button on the QWERTY key pad.Now my wifes phone (whose usage is SUPER LOW) is having the same problem....I tried to reload the latest software package, but it made NO difference.
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May 17, 2011
I really dislike the touch screen, I'm constantly correcting mis-touches. Is there a way to disable the touch screen and just use the touch pad to navigate?
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Jan 10, 2012
Is there a way to end a call from the touch screen, or is the only way to use the hard key on the bottom right of the phone?
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Jan 4, 2012
I have used my torch for a long time now and it used to work perfectly, now the touch screen doesn't work at all, I have to use the track pad for everything. The pulling out battery doesn't work; and its not an option to take to my carrier since it is an Att device and my provider is Tmobile.
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Jul 7, 2011
The touch screen of my Torch is failing. Sometimes it work but most of the time it's dead, sometimes I can just like on an item but not move the page. I rebooted, reloaded, redid everything I could but still to no result.
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Feb 8, 2011
My torch touch screen is being weird. I works sometimes and others not. especially the bottom or top icons are not responding to touch at all. Is there a way to calibrate it? I dont understand what a hover time is or a tapinterval is and what it should be set at. I have only had this phone for 6 weeks and it has never been abusing, water logged etc...not sure what I should do?
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May 9, 2012
On my Blackberry Torch 9800 I can receive messages but I cannot reply to them my touch screen and keyboard do not work.
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Jun 21, 2012
My Torch 9800 is about a year old. All of a sudden, I can't zoom in on a web page with just using my fingers to blow it up.
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Dec 10, 2011
My torch 9800's screen wanders to the right on it's own all the time. If I'm sending a bbm it keeps kicking me over to the emoticons, for example. I can actually watch it scroll through my home screen on its own. How do I fix this? Operating system 6
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Oct 5, 2015
My sony z3 screen not responsive after i drop it in the water, the camera button and other thing is still working, but i cant press the screen, sony Indonesia didnt let me exchange the phone either.
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Apr 30, 2012
my phone is having touch screen problems literally the top and bottom dont work but the middle is about an hr later i notices a hairline crack on the screen it looks external as screen has not been damaged internally by looking at other peoples questions and answers it looks like a hardware problem because where the crack is the touch is working.... the crack has appeared the phone was never dropped so im wondering how it cracked?
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Apr 27, 2012
was working perfectly fine until i downloaded an app that you can now get for free from RIM until some date in may. anyways, i wiped my phone and it was working fine for a few days, then it stopped working out of no where. then for some reason when i upgraded bbm and had to reset my phone, the touch worked perfectly but then randomly stopped working again. It basically does not work at all, except for sometimes when my phone is plugged in. idk how to fix this, would re-installing the software get it to work again or should i just take my phone in?
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Jul 14, 2012
The keys have stopped working and also my my touchscreen is not working. Yesterday I done a reset and I was able to do a text message but five minutes later the keys stopped working again.
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Oct 6, 2011
torch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.
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Sep 23, 2011
Another frustration I'm having with my first smartphone, torch 9860 bought 1 week ago ....hen I'm talking on the phone, several undesirable things might occur, like I hang-up, or put on speaker phone, or put on hold, or unless the fingers are placed "just so" and my earring doesn't happen to bump the touch screen I can't seem to just have a conversation.Is it really necessary to hold this BB like a small pizza, that is, flat and carefully around the edges, and speak down into it with my chin on my chest?
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Nov 25, 2012
I have a problem with my blackberry torch 9800; the touch screen does not work!, I have tried to re-install the OS using blackberry desktop and re-set the phone by pulling the battery out and put it again but still they don't work!.
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Oct 5, 2012
My momīs Blackberry Torch 9800 (Carrier is Claro Brasil and the OS is updated to 6.0 Bundle 2647) isnīt working properly. Sometimes the touch screen doesnīt work and sometimes is works but not in a perfect way. When I try to type some numbers to dial using the virtual keyboard some keys doesnīt work out like the back button. When I type the back button the number 3 appears in the screen. I tried to downgrade and then upgrade the software using the desktop manager but this didnīt fix the problem and even after pulling the battery several times the problem remains.
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Sep 13, 2010
Am I the only one that is having trouble with the calibration of the touch screen on the Torch 9800. This is so far the only complaint about the phone.
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Feb 16, 2012
Phone fell into snow last week (when I did). Got the red dot indicating liquid damage. All seems to be working except the touch screen. I can no longer do anything with it.
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Apr 27, 2012
I've activated the smartphone password to lock my bb, when i try do unlock the mobile by the touch screen keyboard i always get an incorrect password error! If i use the keyboard all works ok!I've tried to update the software (i have the latest version), tried to reboot the mobile, to restore the OS..
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