BB Torch :: Keys And Touch Screen Are Not Working?
Jul 14, 2012
The keys have stopped working and also my my touchscreen is not working. Yesterday I done a reset and I was able to do a text message but five minutes later the keys stopped working again.
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May 16, 2012
My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?
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Jan 4, 2012
I have used my torch for a long time now and it used to work perfectly, now the touch screen doesn't work at all, I have to use the track pad for everything. The pulling out battery doesn't work; and its not an option to take to my carrier since it is an Att device and my provider is Tmobile.
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Oct 6, 2011
torch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.
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Oct 5, 2012
My momīs Blackberry Torch 9800 (Carrier is Claro Brasil and the OS is updated to 6.0 Bundle 2647) isnīt working properly. Sometimes the touch screen doesnīt work and sometimes is works but not in a perfect way. When I try to type some numbers to dial using the virtual keyboard some keys doesnīt work out like the back button. When I type the back button the number 3 appears in the screen. I tried to downgrade and then upgrade the software using the desktop manager but this didnīt fix the problem and even after pulling the battery several times the problem remains.
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Feb 16, 2012
Phone fell into snow last week (when I did). Got the red dot indicating liquid damage. All seems to be working except the touch screen. I can no longer do anything with it.
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Feb 12, 2012
I've pulled the battery so often, I feel like I'm playing checkers with it.
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Apr 21, 2012
My touch screen keyboard does not come up when I want to use it and so I can only use my keyboard once I slide the screen up. I must have hit a button but for life of me cannot find which one I need to turn it back on again. It use to come up automatically when I touched in a typing area for texts, web etc - now nothing.
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Oct 3, 2011
I just replaced the digitizer and the lcd screen with brand new parts but now the touch screen doesn't work.
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Jun 4, 2012
am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem
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Aug 26, 2012
Recently the touch screen keyboard if my blackberry torch has stopped working when I close the my phone (slide close) and also the rotation that Blackberry torch does when you change the position of it isn't also work, I thought it was software problem but it's not.
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Mar 28, 2012
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
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Feb 15, 2012
I dropped my 9810 in cup of soda and have had it in a container of uncooked rice for 4 days.It's has completely dried out. I turn it back on for the first time, and all my new notifications appear, but unfortunately I cannot access them because my touchscreen function is not working nor is the select button working.I was hoping I would just turn my device back on and everything would be working as normal, but I guess that was wishful thinking.
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Jul 6, 2010
hi i have a problem that the multimedia keys under touch screen and above keyboard does not illuminate any more ( no light) when. i open the walkman but it still works.
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Jan 24, 2012
I have a Blackberry Torch 9800, and for some reason the main keys (the menu, answer, trackpad, and hangup) are not working. There is no water damage at all, and i haven't dropped it etc.
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Aug 11, 2011
Volume up/down keys not working
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Sep 27, 2012
this morning I discovered that every single physical key has stopped working. I've tried restarting via battery pull. How do I fix this?
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Sep 25, 2011
I have had my BB Torch 9800 for about 6 months now and I really like it. It seemed to be working fine and all of a sudden about a month ago the keys would stop working. I have taken the battery out for a reset and that works for a little while, but they stop working again. The phone has not water or physical damage to it so I have no idea why it has started doing this. I called AT&T several different times and all they could tell me was to troubleshoot the software. I have done that and did all of the necessary updates.
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Aug 2, 2011
Looking for a bit of advice. I've brought a Blackberry Torch and the keys under the screen don't work.
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Aug 16, 2010
I am having issues with the keys not working properly on the touchscreen keyboard. When the phone is in portrait and I press on a key what shows up is the key at the left end of that row ex: if I press L an A shows up on the screen, if I press U I get a Q. If I turn the phone so that the keyboard is now on the same side as the USB port I only get whatever buttons are on the bottom of the screen. If I turn it 180 degress none of the keys work.
I have also noticed this happening in applications like Google Latitude. If I press any of the icons on the bottm of the screen the only one that registers is the zoom out key.
If I do a battery pull things work well for a bit and then it starts acting up again.
I haven't seen anyone else posting about this and I am hoping that it is just this phone. I am exchanging it tonight.
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Mar 19, 2012
My iPhone 4 volume keys and silent/ringer keys are not working and it doesn't ring and vibrate when i get a call or text and neither the sound working when i use any app like games etc. but when i go to settings and change the ringtone then its ringing and the sound is working when i play music but there is a problem as well the headphone dock is not working.
Info:iPhone 4, iOS 5.1
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Jul 30, 2010
I am pretty sure I am not the only one with this problem, and that the problem has been reported right here on these forums before.
Is there any fix? I have both a e71 and a e72 (the e71 LCD screen stopped working, I ordered a LCD replacement and am yet to try it out). Is there anyway I can take the e72's innards and put it in the exterior of the e71?
Why does this happen? My firmware is updated (Ovi Suite says mine is the latest), I have tried soft rebooting, hard rebooting, factory reset, hard reset, whatever possible "standard" solutions. Is there any real solution at all? It's kind of annoying especially for fast typers!
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Dec 1, 2014
Lollipop on nexus 5 - Why does the volume keys are working on lock screen ?
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Jun 17, 2012
My blackberry 8520 screen has become white? Last week half of the keys stopped working?
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Jan 15, 2012
My touch pad works in some screens but not others.
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Aug 3, 2012
My storm 2 is broken...The touch screen has suddenly stopped working and everythime I boot the phone I get a white screen with various different errors and codes. Each time errors are different...Im sure the phone is unrepairabl so I need to recover my BBM contacts... I've recovered my phonebook, music, pics, files etc from previous backups but I need my BBM contacts... If I can remote access the phone from my laptop I can do it but I don't know how...
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Dec 10, 2014
I got an iPhone 5s what the screen is totally black, but the touch screen and other functions are still working, has been replaced the LCD but it keep doing the same way.
Info:
iPhone 5s, iOS 8.1.1
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Jan 1, 2012
We have the Xperia Ray and it has been working fine for about 6 weeks until the other day when the screen stopped working and we are therefore unable to access the phone. We have tried to repair the software twice and that did not work and obviously we are unable to do the reset as not able to access the phone systems.
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Aug 20, 2010
So i posted a thread about my hard buttons not working once in a while. now my touch stops working as well it stops working randomly coming out of sleep or after a call wiped the device and reload .161 and it still does it once in a while. i just battery pull and everything is good. any suggestions?
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Dec 16, 2011
The touch screen on my Nokia C3-01 has suddenly stopped working, making the phone totally unusable. I can receive calls using the keys but there doesn't seem to be any way of unlocking it so I can make calls
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Oct 10, 2011
a nokia c6 00.Now it is 9months old. Nw my phones touch screen is not working.... I think the touchscreen is jammed... But screen looks normal... My touchscreen vibration and sound are active in my profile.... But no vibration or sound is heard... When i opened drawing app it gave a response,...Just vibrated and heard a tone... But nothing appears on the canvas (drawing app's canvas.....means on the screen)...now my phone shows there is an importan update... And i cant update it b'coz the touch screen isn't working.
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