IPhone :: 4S Touch Screen Is Unresponsive And My Sleep/Wake Button Is Also Not Working?
May 20, 2012
I have been having this bro;em yesterday and also today when i woke up. My Verizon iPhone 4S touch screen is un responsive sometimes then it workes other times. My Sleep/WAke button also doesnt work. My phone thinks that my sleep button is always being pushed so if my touch sreen is working i can do anything becuase my phone puts it self to sleep when i unlock it. I was on IOS 5.0.1 and then updated to IOS 5.1.1 thinking that this would help me but i didnt.
Info:
iPhone 4S, iOS 5.1.1
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Dec 1, 2014
I have iphone 5 and my sleep/wake button is not working. i checked replacement program you should change my iphone. i m living Istanbul, Turkey. I went Zorlu Center Apple Store and they checked my iphone and they said "this iphone come from USA and we can't change this iphone" i m using everytime iphone since 2009.
Info:
iPhone 5, iOS 8.1.1
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Jun 4, 2014
The sleep/wake button on my IPhone 4 is not working I press it nothing happens
Info:
iPhone 4, iOS 7.1.1
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May 31, 2012
I have an iphone 3gs iOS 4.0. Its sleep/wake (On/Off) button is not working. Press the button and nothing happens. It used to work before but since sometime back it stopped working. Nothing happens if I press button for long time also.
Info:
iPhone 3GS, iOS 4
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Dec 6, 2014
My iPhone 6 sometimes (very rare) does not wake from sleep when pressing either the sleep button nor home button.
Info:
iPhone 6, iOS 8.1.1
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Jul 4, 2012
My iphone 4 will not turn on. When I plug in to Macbook, phone does not appear in iTunes.I have tried holding down sleep wake button and home button for 10 sec but nothing happens.
Info:
iPhone 4
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Jun 29, 2010
If I run my finger over my sleep wake button it makes a clicky type noise. I've seen this in other devices that use metal, just wanted to know if I was alone on this one!?
Not complaining, just wanting to see if this is normal. Thanks in advance!
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Mar 15, 2010
Ok, so this is probably the worst combination of things to occur. If you don't care about reading the story I'm looking for a way to put my phone into DFU mode without the sleep/wake button. If there is a way to do this please let me know - if you want to know why I need to do this, read below... Thanks.
Last week my sleep wake button mysteriously stopped working. For a time it would work with every 5th or 6th press, but now it doesn't work at all. So for the past week I've had to forgo the use of the sleep/wake button, which means that when I'm done using my phone I had to put it into my pocket and hope I didn't hit anything until it shut itself off.
It's been manageable, but I have dreaded the day that my iPhone froze or anything, because I have effectively no way to restart the the device. Turns out that day was this evening - it froze while I was in Gmail, and I was unable to do anything. Home button was non-responsive - basically the whole OS locked up. Now obviously if I had a working sleep/wake button I could have probably held down both that and the home screen and forced the iPhone to restart - clearly I don't have that option in this case...
Worse yet, I decided to try to fix my sleep/wake button, so I took my phone apart. I wasn't able to really figure out what was going on with the sleep/wake button, and while I had the case cracked open it died. Once I got everything plugged in again, the phone turned back on, and sat at the Apple logo screen for a long time, after which it superimposed a spinning wheel over top of the logo. Truth be told, I don't think that disconnecting the screen had anything to do with the spinning wheel, I think it's a result of the OS completely locking up (the likes of which I've never seen the iPhone do before... so something in the OS must have become corrupted... at least that's my theory anyway).
It has been/continues to be stuck in this loop. I'm not sure whether letting the device die and naturally resetting itself will do the trick. I'm leaning towards the idea that it probably won't help the situation. I have not yet tried to do a restore, because I'm worried that it won't work, and then I'll lose my backup as well.
So yah... does anyone know how to force the iPhone into DFU mode without the sleep/wake button?
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Jun 29, 2010
Is anyone's sleep/wake button a little loose/wiggley? Same with the volume buttons. When I'm handling the phone I can hear it moving, it sounds and feels cheap I just want to know if everyone's is like this?
I am using a bumper as of yesterday, maybe I'm just now noticing it.
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Jul 30, 2010
Got my iPhone 4 yesterday. Noticing something odd about the sleep/wake button. It wiggles very slightly to the left <-> right. I feels slightly loose. It isn't really bothering me, I just want to make sure the button is not like going to fall off lol
The movement is soo slight, but it also causes a very faint click sound if I rotate my iPhone. Edit: Well apparently the noise if the autofocus in the camera. But the original issue remains to be explained.
Everything else on my phone works just fine! Reception is great, screen is beautiful! Everything works! (Except this slightly loose sleep/wake button)
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Mar 22, 2012
I can no longer depress this button, phone is @8 months old and never submerged or abused.
Button is stuck solid, can't depress or pull up, seems to be in the normal up position. Phone has been in a otter box its whole life.
Little leary about giving them a blank credit card to get service, Badly screwed by Toshiba once.
Info:
iPhone 4
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Mar 22, 2012
I dropped my iphone 4 today on concrete today, face down surprisingly though, the screen is still in perfect condition. HOWEVER, the sleep/wake button is no longer responding. What should I do?
Info:
iPhone 4, iOS 4
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Jun 4, 2012
The sleep button on my iPhone 4 stopped working today for no reason.I cannot press it down anymore. I have never had this problem before.
Info:
iPhone 4
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Jun 16, 2012
It just suddenley stopped working? The button works, its not stuck. But the iphone wont sleep or wake? I mean its not a huge deal, I do not really take screenshots but how will I restart my phone? Can I never let it turn off now?
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Jun 16, 2012
My iPhone won't turn off, and the Sleep/Wake button is broken. This has been going on for months now, and I've tried restoring it and everything. What do I do?
Info:
iPhone 3G, iOS 4.1
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Jun 22, 2014
My iphone 5 was fully charged when it suddenly turned off.
I googled the problem and found many responses that suggested to reset the phone by holding onto the sleep/wake button and the home button for 15 seconds ...
however as my sleep/wake button is broken I can't reset it that way ...
I also tried plugging it into the charger which didnt work ...
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Jun 30, 2014
I've just had my iPhone 4 replaced by Apple, as the sleep/wake button was continually becoming stuck in a rigid position.Â
Unfortunately, after the phone was replaced (and the data on the old handset deleted), I realised that - for some reason - my iCloud contacts were not up-to-date (I reckon I'm about 100 short). I'm missing key contacts from my phonebook.Â
However, when writing a text message on the new handset, I can click on the "To" field and start typing the name of contacts who were in the phonebook on my last handset (but not in the phonebook on the new one) and their name appears.Â
For example, the contact "Louise Thomson" is not in the Contacts app on the new handset, but was in there on the old one. However, when I start typing "Louise Thomson" into the "To" field of a text message, her contact details bizarrely appear, and I can send her a text.Â
Firstly, why is this happening? How are the details making their way onto the new handset, if they are not updated on iCloud? And, why are they not appearing in phonebook?Â
Secondly, and more importantly, how I can add all the contacts (IE the ones available to text) with a single click?Â
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Apr 10, 2012
A couple of months ago I was using my iPhone in my room normally. I locked it and put it on my bedside table, when I went back to it I found that my sleep button was very hard to press. I figured it might be temporary and have waited until now. It is now completely unresponsive and I can no longer press it at all. Both of the water damage indicators are white from what I can see and the actual device has very minimal damage from regular use.
Info:
iPhone 4, iOS 5.0.1
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Mar 14, 2012
my sleep/wake button doesnt work anymore. is it still under warranty if its not a year old?
Info:
iPhone 4
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May 20, 2012
i bought my iphone 4 in june 2011. n currently my country of residence(india) is not the country of purchase(ksa) n plus i've lost my warranty card. reciepts are not with me coz it was a gift to me. From a past few weeks m encountering a problem with my lock sleep/wake button, its VERY hard to press. So i am looking for help regarding this... will this be covered under my warranty? will it be repaired or replaced free of cost?ps. i hv a jailbroken phone wch means i m not eligible for the warranty ,so if i reset the phone will it be eligible again? what about the lock thingy?
Info:
iPhone 4, bought my iphone 4 in last june.
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Jun 1, 2012
I am having trouble to restart my iphone 4, I have tried to Press and hold the sleep/wake button and the home button for more than one minute, but it is not doing anything. It is at full battery because I just finished charging it. I have called my phone from home phone, it is not responding on iphone but I can hear ringing from home phone and it went into voicemail after a while. My iphone is frozen. It is frozen during updating to the new software but disconnected from computer by accident. Right now it is not doing anything it is just a black screen.
Info:
iPhone 4, iOS 5.1
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Sep 5, 2014
I have had issues with my sleep/wake button and as my phone was eligible under the program I requested the apple store (India-Bangalore) to replace my phone. Firstly this is not the first time I have faced this problem i.e. I have already replaced my iphone once which also had the sleep button problem. After diagnosis the technician did agree that the sleep button did not work at times, but as the phone was not covered under warranty, I have to pay to get my phone replaced. The reason given for paid replacement given was because of dents to the exterior. However, the major dent is only at the bottom of the phone and not near the sleep/wake button.
Info: iPhone 5, Sleep/Wake Button replacement
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Jul 1, 2014
I attempted to update my iPhone 4s to iOS 7.1.2 but it decided to freeze at about 25%. My sleep wake button is not working so I can't even reboot my iphone as per the online forum advice. Â
The thing is I'm now overseas in Rome and I have been trying to look for apple store around - they are inaccessible from my current schedule. I have got photos I have taken today in rome and also I will need my iphone for the rest of my trip. Â
I have now unplugged the phone from the main to allow the battery to drain (or is this the right thing to do?) - will the phone reboot to normal after this?
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May 23, 2012
The sleep button on my iphone 4s is stuck / unresponsive. it also has a small scratch on the top, that couldnt have caused the damage.. i have never dropped my phone, so id like to know if apple will replace my phone even with the small scratch..
Info:
iPhone 4S
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Sep 2, 2014
Recently updated my iPhone 4 to ios 7.1.2. Currently my worst problem: instead of going into sleep mode, the phone turns off completely. I then cannot turn the phone back on with the sleep/wake button. To turn the phone back on, I need to do a hard reboot each time by holding down the home and sleep/wake buttons simultaneously. I have tried going into settings/general/reset and selecting "reset all".
Info:
iPhone 4, iOS 7.0.2
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Jun 4, 2014
I started noticing this problem on my phone (iPhone 5s, iOS 7.1.1) where my screen would kind of go haywire without me touching it. For example, if I'm browsing through Vine, it would automatically scroll all the way up as if I had pressed the info bar on top (the one that lets you scroll all the way up with one touch) and then would keep trying to pull down to refresh all by itself. The problem would temporarily go away when I locked the screen, but it would come back once in a while. At this point, I tried turning it on/off, doing a reset by holding the home and power buttons, and restoring it from a backup.Â
Now, the problem has escalated to where the entire screen is unresponsive to touch at first unlocking. It was a minor nuisance, until the entire screen would stop responding while the phone was unlocked and I had been using it. I tried turning it on/off and the reset with the home/power buttons, but the problem would still come up. At this point, I ended up doing a complete restoration of my phone and deleted everything I had on there. The problem seemed to go away last night, but this morning, after I unplugged it from its charger, the problem was back.Â
My current issue now is that the touch screen is unresponsive when I first try to unlock it, but I lock and re-unlock it and the screen works fine. But I have to do this EVERY SINGLE TIME I want to use my phone.
Info:
iPhone 5s, iOS 7.1.1
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Feb 15, 2012
I dropped my 9810 in cup of soda and have had it in a container of uncooked rice for 4 days.It's has completely dried out. I turn it back on for the first time, and all my new notifications appear, but unfortunately I cannot access them because my touchscreen function is not working nor is the select button working.I was hoping I would just turn my device back on and everything would be working as normal, but I guess that was wishful thinking.
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Dec 3, 2014
replaced screen on iPhone 5s now screen works but touch is unresponsive. What is probable cause?
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Mar 30, 2010
I posted this in the wrong forum earlier like an idiot. If you see it please disregard. I didn't know how to get it deleted, I'm still a newbie as if you couldn't tell. My Sprint Touch Pro's touchscreen slowly died today. And I was wondering if anyone had any advice on what I should do. I bought it on eBay and apparently the warranty is non-transferable so that's void. I have it on Boost so I'm guessing going to Sprint is out of the question also.
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May 15, 2012
My camera & sleep button were both working fine one day & the next day the lens on the camera won't open & my sleep/lock button won't work. Can anyone shed any light on
Info:
iPhone 4
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Nov 15, 2014
I´ve had this Z3 for about 3 weeks, suddenly the screen got unresponsive, it doesn´t respond at all !!
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