IPhone :: Can't Restart After Press And Hold The Sleep/wake Button
Jun 1, 2012
I am having trouble to restart my iphone 4, I have tried to Press and hold the sleep/wake button and the home button for more than one minute, but it is not doing anything. It is at full battery because I just finished charging it. I have called my phone from home phone, it is not responding on iphone but I can hear ringing from home phone and it went into voicemail after a while. My iphone is frozen. It is frozen during updating to the new software but disconnected from computer by accident. Right now it is not doing anything it is just a black screen.
Info:
iPhone 4, iOS 5.1
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May 20, 2012
i bought my iphone 4 in june 2011. n currently my country of residence(india) is not the country of purchase(ksa) n plus i've lost my warranty card. reciepts are not with me coz it was a gift to me. From a past few weeks m encountering a problem with my lock sleep/wake button, its VERY hard to press. So i am looking for help regarding this... will this be covered under my warranty? will it be repaired or replaced free of cost?ps. i hv a jailbroken phone wch means i m not eligible for the warranty ,so if i reset the phone will it be eligible again? what about the lock thingy?
Info:
iPhone 4, bought my iphone 4 in last june.
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Dec 6, 2014
My iPhone 6 sometimes (very rare) does not wake from sleep when pressing either the sleep button nor home button.
Info:
iPhone 6, iOS 8.1.1
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Jul 4, 2012
My iphone 4 will not turn on. When I plug in to Macbook, phone does not appear in iTunes.I have tried holding down sleep wake button and home button for 10 sec but nothing happens.
Info:
iPhone 4
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Jun 29, 2010
If I run my finger over my sleep wake button it makes a clicky type noise. I've seen this in other devices that use metal, just wanted to know if I was alone on this one!?
Not complaining, just wanting to see if this is normal. Thanks in advance!
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Mar 15, 2010
Ok, so this is probably the worst combination of things to occur. If you don't care about reading the story I'm looking for a way to put my phone into DFU mode without the sleep/wake button. If there is a way to do this please let me know - if you want to know why I need to do this, read below... Thanks.
Last week my sleep wake button mysteriously stopped working. For a time it would work with every 5th or 6th press, but now it doesn't work at all. So for the past week I've had to forgo the use of the sleep/wake button, which means that when I'm done using my phone I had to put it into my pocket and hope I didn't hit anything until it shut itself off.
It's been manageable, but I have dreaded the day that my iPhone froze or anything, because I have effectively no way to restart the the device. Turns out that day was this evening - it froze while I was in Gmail, and I was unable to do anything. Home button was non-responsive - basically the whole OS locked up. Now obviously if I had a working sleep/wake button I could have probably held down both that and the home screen and forced the iPhone to restart - clearly I don't have that option in this case...
Worse yet, I decided to try to fix my sleep/wake button, so I took my phone apart. I wasn't able to really figure out what was going on with the sleep/wake button, and while I had the case cracked open it died. Once I got everything plugged in again, the phone turned back on, and sat at the Apple logo screen for a long time, after which it superimposed a spinning wheel over top of the logo. Truth be told, I don't think that disconnecting the screen had anything to do with the spinning wheel, I think it's a result of the OS completely locking up (the likes of which I've never seen the iPhone do before... so something in the OS must have become corrupted... at least that's my theory anyway).
It has been/continues to be stuck in this loop. I'm not sure whether letting the device die and naturally resetting itself will do the trick. I'm leaning towards the idea that it probably won't help the situation. I have not yet tried to do a restore, because I'm worried that it won't work, and then I'll lose my backup as well.
So yah... does anyone know how to force the iPhone into DFU mode without the sleep/wake button?
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Jun 29, 2010
Is anyone's sleep/wake button a little loose/wiggley? Same with the volume buttons. When I'm handling the phone I can hear it moving, it sounds and feels cheap I just want to know if everyone's is like this?
I am using a bumper as of yesterday, maybe I'm just now noticing it.
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Jul 30, 2010
Got my iPhone 4 yesterday. Noticing something odd about the sleep/wake button. It wiggles very slightly to the left <-> right. I feels slightly loose. It isn't really bothering me, I just want to make sure the button is not like going to fall off lol
The movement is soo slight, but it also causes a very faint click sound if I rotate my iPhone. Edit: Well apparently the noise if the autofocus in the camera. But the original issue remains to be explained.
Everything else on my phone works just fine! Reception is great, screen is beautiful! Everything works! (Except this slightly loose sleep/wake button)
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Mar 22, 2012
I can no longer depress this button, phone is @8 months old and never submerged or abused.
Button is stuck solid, can't depress or pull up, seems to be in the normal up position. Phone has been in a otter box its whole life.
Little leary about giving them a blank credit card to get service, Badly screwed by Toshiba once.
Info:
iPhone 4
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Mar 22, 2012
I dropped my iphone 4 today on concrete today, face down surprisingly though, the screen is still in perfect condition. HOWEVER, the sleep/wake button is no longer responding. What should I do?
Info:
iPhone 4, iOS 4
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Jun 4, 2012
The sleep button on my iPhone 4 stopped working today for no reason.I cannot press it down anymore. I have never had this problem before.
Info:
iPhone 4
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Jun 16, 2012
It just suddenley stopped working? The button works, its not stuck. But the iphone wont sleep or wake? I mean its not a huge deal, I do not really take screenshots but how will I restart my phone? Can I never let it turn off now?
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Jun 16, 2012
My iPhone won't turn off, and the Sleep/Wake button is broken. This has been going on for months now, and I've tried restoring it and everything. What do I do?
Info:
iPhone 3G, iOS 4.1
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Dec 1, 2014
I have iphone 5 and my sleep/wake button is not working. i checked replacement program you should change my iphone. i m living Istanbul, Turkey. I went Zorlu Center Apple Store and they checked my iphone and they said "this iphone come from USA and we can't change this iphone" i m using everytime iphone since 2009.
Info:
iPhone 5, iOS 8.1.1
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Jun 4, 2014
The sleep/wake button on my IPhone 4 is not working I press it nothing happens
Info:
iPhone 4, iOS 7.1.1
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Jun 22, 2014
My iphone 5 was fully charged when it suddenly turned off.
I googled the problem and found many responses that suggested to reset the phone by holding onto the sleep/wake button and the home button for 15 seconds ...
however as my sleep/wake button is broken I can't reset it that way ...
I also tried plugging it into the charger which didnt work ...
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Jun 30, 2014
I've just had my iPhone 4 replaced by Apple, as the sleep/wake button was continually becoming stuck in a rigid position.Â
Unfortunately, after the phone was replaced (and the data on the old handset deleted), I realised that - for some reason - my iCloud contacts were not up-to-date (I reckon I'm about 100 short). I'm missing key contacts from my phonebook.Â
However, when writing a text message on the new handset, I can click on the "To" field and start typing the name of contacts who were in the phonebook on my last handset (but not in the phonebook on the new one) and their name appears.Â
For example, the contact "Louise Thomson" is not in the Contacts app on the new handset, but was in there on the old one. However, when I start typing "Louise Thomson" into the "To" field of a text message, her contact details bizarrely appear, and I can send her a text.Â
Firstly, why is this happening? How are the details making their way onto the new handset, if they are not updated on iCloud? And, why are they not appearing in phonebook?Â
Secondly, and more importantly, how I can add all the contacts (IE the ones available to text) with a single click?Â
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Mar 31, 2012
I press the slepp butten and when i tried to use it again it won't turn on.
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Mar 14, 2012
my sleep/wake button doesnt work anymore. is it still under warranty if its not a year old?
Info:
iPhone 4
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Sep 5, 2014
I have had issues with my sleep/wake button and as my phone was eligible under the program I requested the apple store (India-Bangalore) to replace my phone. Firstly this is not the first time I have faced this problem i.e. I have already replaced my iphone once which also had the sleep button problem. After diagnosis the technician did agree that the sleep button did not work at times, but as the phone was not covered under warranty, I have to pay to get my phone replaced. The reason given for paid replacement given was because of dents to the exterior. However, the major dent is only at the bottom of the phone and not near the sleep/wake button.
Info: iPhone 5, Sleep/Wake Button replacement
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Jul 1, 2014
I attempted to update my iPhone 4s to iOS 7.1.2 but it decided to freeze at about 25%. My sleep wake button is not working so I can't even reboot my iphone as per the online forum advice. Â
The thing is I'm now overseas in Rome and I have been trying to look for apple store around - they are inaccessible from my current schedule. I have got photos I have taken today in rome and also I will need my iphone for the rest of my trip. Â
I have now unplugged the phone from the main to allow the battery to drain (or is this the right thing to do?) - will the phone reboot to normal after this?
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May 20, 2012
I have been having this bro;em yesterday and also today when i woke up. My Verizon iPhone 4S touch screen is un responsive sometimes then it workes other times. My Sleep/WAke button also doesnt work. My phone thinks that my sleep button is always being pushed so if my touch sreen is working i can do anything becuase my phone puts it self to sleep when i unlock it. I was on IOS 5.0.1 and then updated to IOS 5.1.1 thinking that this would help me but i didnt.
Info:
iPhone 4S, iOS 5.1.1
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Aug 7, 2010
iPhone 3G with iOS 4.0.1 firmware
Jailbroken with RedSn0w
It had been working fine until this morning when the iPhone is now stuck in the loop of restarting and stuck in the Apple logo screen.I have tried to hold both the sleep and Home button to reset. But, it just goes back to the same loop.Since the iPhone does not reach the Passcode screen, it is not even recognized by iTunes. So, I cannot restore it, either.How should I proceed?
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May 24, 2012
Iphone works so good till it goes to Sleep Mode or till i will press Power button...it just freezing.. black display.. and nothing help.. only Hard reset.. It started after updating to 5.1.1. I` ve tried to update again-doesn`t help.. restart-also doesn`t help..
Info:
iPhone 4, iOS 5.1.1
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Sep 2, 2014
Recently updated my iPhone 4 to ios 7.1.2. Currently my worst problem: instead of going into sleep mode, the phone turns off completely. I then cannot turn the phone back on with the sleep/wake button. To turn the phone back on, I need to do a hard reboot each time by holding down the home and sleep/wake buttons simultaneously. I have tried going into settings/general/reset and selecting "reset all".
Info:
iPhone 4, iOS 7.0.2
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Sep 8, 2014
If my sleep button won't work, is there another way to turn off or restart my iPhone 5?
Info:
iPhone 5, iOS 7.1.2
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May 31, 2012
I have an iphone 3gs iOS 4.0. Its sleep/wake (On/Off) button is not working. Press the button and nothing happens. It used to work before but since sometime back it stopped working. Nothing happens if I press button for long time also.
Info:
iPhone 3GS, iOS 4
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Aug 31, 2015
is this possible? I've googled for a little while can't find anything, I guess I'm not phrasing it right to find it?I like my long hold recent apps to bring up multi window, I would love to long hold back maybe to launch a "quick compose" message without leaving my app or start the music player
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Oct 28, 2014
Phone was working fine, then started to not go to sleep when I pressed the power button. It also frequently posts a message informing me about how to restart the phone using the power and volume buttons. It only goes away if I press the volume up or down.
How to prevent it. I tried a hard reset but have had no success with it.
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Apr 21, 2015
Have just updated to lollipop on my Z2. But now the phone's backlight stays on unless I press the power button. Sleep mode is set to 30 seconds.
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Jun 25, 2010
Anyone see this on their new iPhone 4? Thats the only thing that seems wrong with mine (No yellowing and i havn't noticed reception issues.) Funny thing, i can only notice the flicker when the screen is in some sort of light, if i wake it from sleep in a dark room you can't see a flicker. I just really hope that this doesn't mean something is wrong with the screen because like i said, everything else is perfect.
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