BB Torch :: 9860 Unable To Login To ID Account?
Nov 14, 2011
I have upgraded my old blackberry to a Torch 9860 and my old phone data was transferred, i can access my enterprise email. After downloading the Blackberry App World's latest version i am not able to login to the Blackberry ID account, while my username and password is valid as i am able to log in to the website using the same ID and PW.thing is working except the telphone and enterprise email, i am not able to setup my yahoo email or gmail accounts, coz everytime its leading to the verify Blackberry ID screen and when i key in it says " Unable to login to your Blackberry ID account" its not telling wrong password, there must be something i am missing during the setup process.
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Apr 18, 2012
i have recently bought a 9860 although i have regestered and sbscribet to bb servs i can not settup my e mail account the only i get when goto setup email is to activate an enterprice account ... have spoke to orange (absolute useless) thay say thay cant assist as blackberry problem cant get any assistance from blackberry.
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Dec 2, 2011
i am a previous owner of bb 8520 and has already an existing blackberry id.recently, i have upgraded to a torch 9810, but now i cannot login to my bb id account using my phone.however, i can login without problems with my id when using a computer.i cannot fully enjoy the features of my phone because of this.
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Jun 12, 2012
Last Thursday my phone got wet, I had it in rice til today, it looks like it works but soon as I try to get on it asks for my username and password, I put it in and I keep getting the message "unable to login to your BlackBerry ID account", can someone tell me what to do
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Jul 8, 2012
I have a smartphone BB9860 along with my Playbook. I just recently have problems downloading apps from my smartphone because of the message " Unable to login to your BB ID account." I thought it was my ISP but I was able to download apps from my Playbook using the same login details using the smartphone's internet connection. I even tried resetting my password but I notice that the attempt counter is not changing, so therefore I am entering the right password. I even check the date & time setting and it was set to automatic. I also tried a hard reset on my smartphore, but still the message is persistent.
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Nov 1, 2011
I am unable to login to my blackberry ID account.
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Feb 26, 2012
I am having trouble with my BlackBerry Smartphone. I have a Torch 9850/9860.The phone is asking me to Verify BlackBerry ID to continue. After typing the password, the message Unable to login to your BlackBerry account appears. I have changed the password so many times now it's not even funny to try and fix this problem.What do I do now? How do I fix this problem that reoccurs every time the phone needs updating etc.I apologise for my frustration but this is getting beyond nerves now.
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Nov 14, 2012
When I go to App World to install app, when Verify Blackberry ID, it give me 'Unable to login to your Blackberry ID Account'. I had tried to reset my password and it was successful. I can login to my Blackberry ID on my PC browser.
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Oct 5, 2012
I'm currently use Blackberry Torch 9860. Why I can't login my Blackberry ID? I've tried so many time and I already reset my password . Still can't login.
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Dec 12, 2012
I am getting the following error message- "unable to login to your Blackberry ID account". My email address and password have been accepted (and I know they are correct I am signed in on your website.
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Aug 27, 2011
I've got a new Torch 9810 on AT&T. AppWorld and other programs on the phone ask for Blackberry ID Username and Password. I've entered the requested information several times but I keep getting the response "Unable to login to your Blackberry ID account" I'm at a loss as to how to remedy this. I'm on attempt 6 of 10.
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Aug 16, 2012
I've been having trouble for weeks trying to download apps, etc, I always got a message for verifying my blackberry id. After many password resets, etc now I am getting an "unable to log in to your blackberry ID account message"
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Apr 25, 2012
My new unlock 9860 only gives the option of enterprise account and not internet mail account, how can i get to enter an internet mail account?
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Nov 11, 2010
I have just set up my new torch 9860 but when I try to go into email account within set up it just freezes my device. And if I try go into it through option it says 'contact your wireless provider' yet my phone is connected to my wireless router already!!
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Aug 25, 2011
I have recently bought blackberry 9900 bold. I am trring to getinto my blackberry app world but I am getting this message.
"You are unable to login to Blackberry ID account"
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Nov 15, 2012
In short I am unable to login to my Blackberry ID account which means that I cannot update any apps and as such some (like What's App) has stopped working.I have done the reset password thing, I have reinstalled app world, I have typed the wrong password on purpose and then it says wrong password, so it is not that either.
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Dec 6, 2011
I have recently changed to a blackberry how these stuff work. Anyway, I have keyed in the wrong password too many times (more than 10 times) and after changing my password, my bold says "unable to login to blackberry ID account".
I think the account is frozen - I can log into the normal BB account but not into BB beta. What gives?
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Oct 13, 2011
I am encountering problem when attempting to sign in to Blackberry AppWorld v3, they said I need to verify my account but when I put my email and password the notification "Unable to login to your Blackberry ID account" appeared. I never been in this situation before as I can't be able to download the application I want or I need.
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Dec 5, 2012
I cannot log in to my blackberry id account. I have changed my bb id password and when i try to login my bb id, it shows "unable to login to your bb id account". I have tried the workaround 1 from KB28212 but it only worked at that time. Once i reboot my blackberry, it happen again. I cant update and download any apps.
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Apr 15, 2012
After a reboot of my phone, I have the blue screen that asks you to enter your BlackBerry ID and pass, as it states that I have installed a new sim card on my phone (which I have not done)I enter my ID and the correct password and it keeps telling me that its "Unable to login to your BlackBerry ID account".Is there some sort of issue going on with BlackBerry ID? My ID and password are correct.I've done other reboots and battery pulls and still get the same message.
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Feb 19, 2012
I've got a Blackberry ID that i have set up on the online site, and when I try to connect to blackberry protect, App world and get my Bbm working.. the verifying log in appears. I put in my Username and password, and then says unable to login to your BlackBerry ID account.
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Jul 14, 2012
I just received my new Blackberry Torch 9810 and can not loging to my blackberry ID account. That is exactly what it says every time I try "Unable to login to your Blackberry ID account". I have called Rogers 3 times, tried talking to the guys in a Rogers store and have reset my password online twice. On my phone I can not even get into the prompts to change anything in the section for "Blackberry ID".
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Aug 20, 2011
I just purchased the BB Bold 9900 and switched from my Torch 9800. All seemed good after the Desktop manager data and application switch, then switched to the new PIN on my provider's Blackberry page and everything went smooth.I was able to login to the device Email setup (using Blackberry ID) then also to App World and all worked perfectly.A few hours later, and without any reason, now signing in to Blackberry ID through either the Email setup or App World fails with the error "Unable to login to your Blackberry ID account
I can login with the same BB ID and password on the Blackberry ID website, so the account is not locked out. Also, I am not typing the wrong password on the device, because when I do, I get a different error (the email and password combination is not that of a valid Blackberry iD).So apparently, this is an issue with the actual Blackberry ID authentication module. I read a lot of blogs and forums, and many people said it's due to the cached PIN (since I migrated data from my old Torch). I tried removing App World and re-installing a different version (including the Beta 3.0), still same problem occurs.
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Feb 3, 2010
I have blackberry 9530 with OS 5.0.0.328. When I tried to login to yahoo messenger with my yahoo id. it say "Invalid Yahoo! ID or Password" then I try on my computer and I can log in, so there's nothing wrong with my ID and Password. Then I try another Messenger application like Windows Live and Google Talk but they said similar sentences. After all of that I try to add my email at setup/email settings but still I can't add my email too using my blackberry. oh ya! i try to log in with my browser on my blackberry too but I still can't login. Then I ask my friend and try to log in using my friend e-mail, my friend can login without any problem. After that I have initiative to make a new email and I did but when I log in using my blackberry I can't.
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Oct 24, 2011
I've just received my first Blackberry and have been through the setup. However I am unable to receive or send emails because it says either my password or my email address are incorrect. The email address is definately correct and the password was only set up this morning so that's correct. It's a business email, not BES or Hotmail. Is it my Blackberry password it's asking for or my email password?
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Feb 13, 2012
how can I turn my BB 9860 completely off? Whenever I press the Power off button from the menu or the hard key, the screen goes off however the phone does not switch off, it just disconnects me from wireless networks and the phone freezes mostly. The only way I am able to turn the phone off completely is by removing the battery. I have tried holding the power off key for a long time but that is of know help.
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Jun 28, 2012
Files in the csv format are unable to display in my bb torch 9860, update me any application I need to install to display the csv files. I went thru documents to go (option) when browsing for the file it is not showing csv file in the media card.
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Oct 29, 2011
I have just recieved my new 9860 and have a recurring problem throughout the phone. The easiest example is when you use apps like facebook for the first time, you see a terms and conditions pop up. At the bottom of this popup is a small blue arrow to indicate there is more to read if you scroll down. I can't scroll down... the cursor just goes off screen.
This problem is persistant throughout the phone in the blackberry side menu, the home page and on web pages. Basically I cannot scroll anything that requires scrolling to view more. The cursor just dissappears off the screen.
I have tried removing the battery (whilst turned on) to no avail. I have tried adjusting fonts (another list that will not scroll) and Orange tech support were unable to help.
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Aug 5, 2012
Recently on a trip back from the US, I changed my SIM card just before reaching Singapore. Before that, I unchecked the Wi-Fi and Mobile Service boxes. After I changed my SIM card, they requested me to log into my BB ID, which I tried to do, but failed. I have changed my BBID password and tried to log in again, just in case I remembered the wrong password, but to no avail. Right now I am locked out of my own phone by BBID.
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Jun 1, 2012
I am unable to download any App as i am getting an error while logging to my account with the username and password. I tried logging into the website from my laptop i was able to.i am unable to download anything that requires username and pass.The error i am getting is "Unable to login to your Blackberry ID account".
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Aug 3, 2012
I am unable to connect to applications like Facebook, App world, Twitter etc. through 3G or Wifi both while web browser works quite fine with both, 3G and Wifi.
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