BlackBerry :: Unable To Login To Id Account
Apr 15, 2012
After a reboot of my phone, I have the blue screen that asks you to enter your BlackBerry ID and pass, as it states that I have installed a new sim card on my phone (which I have not done)I enter my ID and the correct password and it keeps telling me that its "Unable to login to your BlackBerry ID account".Is there some sort of issue going on with BlackBerry ID? My ID and password are correct.I've done other reboots and battery pulls and still get the same message.
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Feb 19, 2012
I've got a Blackberry ID that i have set up on the online site, and when I try to connect to blackberry protect, App world and get my Bbm working.. the verifying log in appears. I put in my Username and password, and then says unable to login to your BlackBerry ID account.
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Nov 1, 2011
I am unable to login to my blackberry ID account.
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Aug 20, 2011
I just purchased the BB Bold 9900 and switched from my Torch 9800. All seemed good after the Desktop manager data and application switch, then switched to the new PIN on my provider's Blackberry page and everything went smooth.I was able to login to the device Email setup (using Blackberry ID) then also to App World and all worked perfectly.A few hours later, and without any reason, now signing in to Blackberry ID through either the Email setup or App World fails with the error "Unable to login to your Blackberry ID account
I can login with the same BB ID and password on the Blackberry ID website, so the account is not locked out. Also, I am not typing the wrong password on the device, because when I do, I get a different error (the email and password combination is not that of a valid Blackberry iD).So apparently, this is an issue with the actual Blackberry ID authentication module. I read a lot of blogs and forums, and many people said it's due to the cached PIN (since I migrated data from my old Torch). I tried removing App World and re-installing a different version (including the Beta 3.0), still same problem occurs.
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Dec 12, 2012
I am getting the following error message- "unable to login to your Blackberry ID account". My email address and password have been accepted (and I know they are correct I am signed in on your website.
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Oct 24, 2011
The login on Blackberry ID refuses to let me login. Every time I enter my email and password, a message pops up saying "Unable to login to your BlackBerry ID account"
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Aug 27, 2011
I've got a new Torch 9810 on AT&T. AppWorld and other programs on the phone ask for Blackberry ID Username and Password. I've entered the requested information several times but I keep getting the response "Unable to login to your Blackberry ID account" I'm at a loss as to how to remedy this. I'm on attempt 6 of 10.
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Dec 27, 2011
I have recently tried to send service books so I can resolve my issue for windows live messenger. On my BB I cannot log-in to my BB ID and yet I can log-in on my computer. It says the username is invalid and must be at least 4 characters, which it is. Also on the username field do i input my screen-name or email address? I have tried both but not working.
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Jun 25, 2012
I recently got blackberry storm2 from my brother. I have changed sim also I have registered my mail ID.I am trying to configure blackberry ID but it's not accepting.It's saying that ur smartphone is not associated with the blackberry id.
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Aug 25, 2011
I have recently bought blackberry 9900 bold. I am trring to getinto my blackberry app world but I am getting this message.
"You are unable to login to Blackberry ID account"
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Nov 15, 2012
In short I am unable to login to my Blackberry ID account which means that I cannot update any apps and as such some (like What's App) has stopped working.I have done the reset password thing, I have reinstalled app world, I have typed the wrong password on purpose and then it says wrong password, so it is not that either.
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Dec 6, 2011
I have recently changed to a blackberry how these stuff work. Anyway, I have keyed in the wrong password too many times (more than 10 times) and after changing my password, my bold says "unable to login to blackberry ID account".
I think the account is frozen - I can log into the normal BB account but not into BB beta. What gives?
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Oct 13, 2011
I am encountering problem when attempting to sign in to Blackberry AppWorld v3, they said I need to verify my account but when I put my email and password the notification "Unable to login to your Blackberry ID account" appeared. I never been in this situation before as I can't be able to download the application I want or I need.
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Dec 5, 2012
I cannot log in to my blackberry id account. I have changed my bb id password and when i try to login my bb id, it shows "unable to login to your bb id account". I have tried the workaround 1 from KB28212 but it only worked at that time. Once i reboot my blackberry, it happen again. I cant update and download any apps.
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Dec 2, 2011
i am a previous owner of bb 8520 and has already an existing blackberry id.recently, i have upgraded to a torch 9810, but now i cannot login to my bb id account using my phone.however, i can login without problems with my id when using a computer.i cannot fully enjoy the features of my phone because of this.
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Jun 12, 2012
Last Thursday my phone got wet, I had it in rice til today, it looks like it works but soon as I try to get on it asks for my username and password, I put it in and I keep getting the message "unable to login to your BlackBerry ID account", can someone tell me what to do
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Jul 8, 2012
I have a smartphone BB9860 along with my Playbook. I just recently have problems downloading apps from my smartphone because of the message " Unable to login to your BB ID account." I thought it was my ISP but I was able to download apps from my Playbook using the same login details using the smartphone's internet connection. I even tried resetting my password but I notice that the attempt counter is not changing, so therefore I am entering the right password. I even check the date & time setting and it was set to automatic. I also tried a hard reset on my smartphore, but still the message is persistent.
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Nov 14, 2011
I have upgraded my old blackberry to a Torch 9860 and my old phone data was transferred, i can access my enterprise email. After downloading the Blackberry App World's latest version i am not able to login to the Blackberry ID account, while my username and password is valid as i am able to log in to the website using the same ID and PW.thing is working except the telphone and enterprise email, i am not able to setup my yahoo email or gmail accounts, coz everytime its leading to the verify Blackberry ID screen and when i key in it says " Unable to login to your Blackberry ID account" its not telling wrong password, there must be something i am missing during the setup process.
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Feb 26, 2012
I am having trouble with my BlackBerry Smartphone. I have a Torch 9850/9860.The phone is asking me to Verify BlackBerry ID to continue. After typing the password, the message Unable to login to your BlackBerry account appears. I have changed the password so many times now it's not even funny to try and fix this problem.What do I do now? How do I fix this problem that reoccurs every time the phone needs updating etc.I apologise for my frustration but this is getting beyond nerves now.
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Nov 14, 2012
When I go to App World to install app, when Verify Blackberry ID, it give me 'Unable to login to your Blackberry ID Account'. I had tried to reset my password and it was successful. I can login to my Blackberry ID on my PC browser.
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Feb 3, 2010
I have blackberry 9530 with OS 5.0.0.328. When I tried to login to yahoo messenger with my yahoo id. it say "Invalid Yahoo! ID or Password" then I try on my computer and I can log in, so there's nothing wrong with my ID and Password. Then I try another Messenger application like Windows Live and Google Talk but they said similar sentences. After all of that I try to add my email at setup/email settings but still I can't add my email too using my blackberry. oh ya! i try to log in with my browser on my blackberry too but I still can't login. Then I ask my friend and try to log in using my friend e-mail, my friend can login without any problem. After that I have initiative to make a new email and I did but when I log in using my blackberry I can't.
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Oct 28, 2011
We go to the email setup wizard and straight away it is asking for a username and password, we enter our email address for username and password of the email account for password, we click next and then it displays a message to enter the username, it keeps displaying this on both of our phones.
We have hotmail and yahoo accounts already setup on our phones, these were setup with no problems at all.
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Nov 21, 2010
I'm required to validate my email account but I'm unable to remember the password.
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Jan 8, 2012
I have changed my password on my laptop, but it still won't allow me to log in on my phone!
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Dec 11, 2012
How to with log into my blackberry id. Today i upgraded my bbm to 7 , and I have to sing into my blackberry id - i know my password and emil(its correct) but a message comes up saying 'Enter the user name associated with this smartphone?'
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Oct 5, 2012
My BB bold 9900 keeps asking me to login to BB id because there is a new sim card inserted. But thats not the case. My phone went out of battery and when I charged it again it asked me this question. Now I'm at my last attempt and I'm 100% sure that I gave the correct password the last 9 times.. I even logged in to BB Id site with that password. But if I screw it up this time everything will be deleted from my phone.
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Oct 18, 2011
i just updated my phone's software and was prompted to login to blackberry id again. i entered my information and it tells me that the user/password combination is incorrect. when i click 'forgot password' and it asks me for my email, it tells me that my email in invalid. however, when i login with the same credentials to blackberry id online, there are no problems..
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Aug 11, 2011
I recently purchased a refurbished Blackberry Bold 9700 from ebay, when I go the app word im asked for a username and password, I entered the same account details which i set up on teh Blackberry website, but they were not accepted. I noticed there is a small padalock symbol on the top right of the login screen.For two days I have tried to contact the seller, but have got no responce, I was thinking If i entered their email address into the "forgot password" option they could change the password, then provide me with that and their email address so I could then change both. But as I mentioned he or she is not responding to my emails.
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Oct 2, 2011
Since some days ago i can't login to my blackberry internet service. I tried it from the device and form the website [url]... but it keep saying my password is incorrect. When I try to recover the password I don't recieve it neither to my device or my email account.
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Jun 10, 2012
getting on a blackberry curve 9300 , I got this phone from another person and it ask for a password and is locked and no one remembers the password. so I tried 3 times and scared to try anymore afraid it may be wrong.I have tried 1234 and 0000 nothing says it is wrong. It is an att . phone and I am with att and have att sim card that is prepaid. now how or what can I do for this password is there a free method in finding out what to do. I am new to this and sorta lost. but it will not let me go to options without first entering a password..
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Oct 23, 2011
I cant log in BB ID account which makes me not able to download apps from APP world even i have changed the password and everything should be fine?
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