We go to the email setup wizard and straight away it is asking for a username and password, we enter our email address for username and password of the email account for password, we click next and then it displays a message to enter the username, it keeps displaying this on both of our phones.
We have hotmail and yahoo accounts already setup on our phones, these were setup with no problems at all.
After this upgrade is impossible to create a new email account.When i try to create a new email account (after insert mail and password)the phone don't finish the installation and return to first page of mail configuration with all type of mail provider(ovi,gmail,yahoo etc)I overwrite new firmware,I make an hard reset but with no news.
I am new to BB and have successfully set-up 2 of my email accounts. The 3rd email account that I am trying to set-up is a Godaddy hosted account (1 of the other 2 accounts I have set-up successfully set-up is also with Godaddy - - it is an "Exchange" hosted account whereas the one I am having problems with is a "pop' account).
The steps I am following include:
Go to "Internet Mail Account" Click on "set up another email account" Click on "other" Enter my Email address and password, and hit "Continue"
The message returns saying that "your device had a problem connecting to the server"?
I have called Godaddy and they referenced particular port settings but I cannot find anywhere in the "set-up" menu that I can set the ports. They also recommended contacting BB...
After many, many tries on my BB device, checking and rechecking my account settings on Godaddy and my Outlook client settings...I just cannot get this to work.
I bought an unlocked Motorola Atrix 4G from the US about a month ago. When I try to create a Motoblur Account online (url...) here in Mumbai, I get to the last screen where it says "Creating your MOTOBLUR Account" and then the progress bar keeps on moving from left to right repeatedly for eternity and the account is never created.
Due to security issues, I am unable to create an account on my BB to receive email. To maneuver around this problem I simply forward all my emails from my University account to my Gmail which I can receive on my blackberry. However, these emails never sync to my phone even though they do appear in my gmail account when I access it through a computer. Any thoughts? Is this a Gmail or BB issue?
After a reboot of my phone, I have the blue screen that asks you to enter your BlackBerry ID and pass, as it states that I have installed a new sim card on my phone (which I have not done)I enter my ID and the correct password and it keeps telling me that its "Unable to login to your BlackBerry ID account".Is there some sort of issue going on with BlackBerry ID? My ID and password are correct.I've done other reboots and battery pulls and still get the same message.
I've got a Blackberry ID that i have set up on the online site, and when I try to connect to blackberry protect, App world and get my Bbm working.. the verifying log in appears. I put in my Username and password, and then says unable to login to your BlackBerry ID account.
I just purchased the BB Bold 9900 and switched from my Torch 9800. All seemed good after the Desktop manager data and application switch, then switched to the new PIN on my provider's Blackberry page and everything went smooth.I was able to login to the device Email setup (using Blackberry ID) then also to App World and all worked perfectly.A few hours later, and without any reason, now signing in to Blackberry ID through either the Email setup or App World fails with the error "Unable to login to your Blackberry ID account
I can login with the same BB ID and password on the Blackberry ID website, so the account is not locked out. Also, I am not typing the wrong password on the device, because when I do, I get a different error (the email and password combination is not that of a valid Blackberry iD).So apparently, this is an issue with the actual Blackberry ID authentication module. I read a lot of blogs and forums, and many people said it's due to the cached PIN (since I migrated data from my old Torch). I tried removing App World and re-installing a different version (including the Beta 3.0), still same problem occurs.
I am getting the following error message- "unable to login to your Blackberry ID account". My email address and password have been accepted (and I know they are correct I am signed in on your website.
The login on Blackberry ID refuses to let me login. Every time I enter my email and password, a message pops up saying "Unable to login to your BlackBerry ID account"
I've got a new Torch 9810 on AT&T. AppWorld and other programs on the phone ask for Blackberry ID Username and Password. I've entered the requested information several times but I keep getting the response "Unable to login to your Blackberry ID account" I'm at a loss as to how to remedy this. I'm on attempt 6 of 10.
I have just renewed acount with Vodafone and they have included Blackberry Email and I have received a confirmation text from Blackberry saying that my handheld has been registered with the wireless network. However, when I try to create a BIS account I get an error message which says that "PIN is already associated with an account". I have tried different User Names and Passwords but with just the same result.
Got a new Curve 9360 for my daughter yesterday, and trying to set up e-mail but need to set up ID account first. Have been trying for 24 hours now, and keep getting error message 'Your password is the same as one of the information fields. try again.' I have now tried various passwords entirely unrelated to the name/e-mail address etc but keep getting the same message?
What should I do to create an ordinary IMAP account with N97 S60 mail application? It used to be easy, but now the account setup is some kind of automated process - optimized for Ovi Mail, Gmail and such services. My email account surname is not my email address (fist.surname@gmail.com type) but something like "fisurnam". The result is that I give my password in vain, no connection established.
What should I do to create the account? It is also not clear, am I giving my password to Nokia service or is it going directly to the email account provider. This is an important thing as my work email password may not be given to anyone, not even to Nokia.
I'm having trouble setting up a new email account. I am able to connect to the Internet using the browser, so it doesn't appear to be connectivity issue. Doing a Soft Reset and pulling the battery doesn't help.
Im trying to create a Blackberry Service account with a local service provider.It says: Cannot create account: This BlackBerry® device is not registered with your wireless service provider. Pleaseregister this device and verify that the URL of the current web site matches theone provided by your wireless service provider"
hey guys i got a motorola defy for my birthday and befor i could set it up my little brother got a hold of it and messed it up. now when i turn it on it says no sim recognised and that i need to login to my motoblur account to unlock. how do i create an account and how do i unlock my phone?
I have been on this website as a guest for over three months when I was comtemplating whether to get a BB or an Iphone. My 9700 comes today as an upgrade on th Three UK network and I am very excited! I have read the Lec101 series and it is very exciting but I cant take all that info in one go.I have one question (I am sure this is a first of many more to come ). Can anyone post a link to creating my BB email account on Three. I have looked through their website but I cant seem to find any link.if I dont set up a BB email account, will I still be able to set up my other yahoo or hotmail account on my BB and will I be able to use BB messenger.
About 1 year ago I bought a blackberry curve 8320 on ebay in germany. I now wanted to register at the BIS (at Vodafone in Germany). It tells me that the phone (PIN) is already registered at the BIS. I tried to use the "send Password" Link with my PIN Number but it didnt work out. (The website says the password is sent successfully but it does not reach my cell phone). Aftre that I asked at VOdafone Customer support and they said the phone isnt registered with Vodafone. Is there a chance to delete or edit the old account registered to my PIN Number? So that I can register and get my own BIS!
I try creating BIS in https://www.smart.blackberry.com here's the error " cannot create account, This action cannot be performed using a browser to a computer, use the email setup application on your blackberry smartphone to create an account".When I try to setup an email account it will not work because I don't have a username and password for enterprise. Also, I tried to register my host routing table but no reply received
How do I create a new (different) icon for my second email account? Currently the only difference between the two existing icons is the verbiage on each one. If I cannot change one of the icons, can I change the color (or something) to make an obvious difference in them? ---Storm 9530.