BB Curve :: Device Not Registered Cannot Create BIS Account
Sep 9, 2012
I try creating BIS in https://www.smart.blackberry.com here's the error " cannot create account, This action cannot be performed using a browser to a computer, use the email setup application on your blackberry smartphone to create an account".When I try to setup an email account it will not work because I don't have a username and password for enterprise. Also, I tried to register my host routing table but no reply received
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Jul 1, 2012
i cant get sky email account registered on my blackberry curve, every time i try i get a veryify email user name or password or server error, if message keeps appearing contact sky, went back to the 3 store they couldn't do it for me, called sky they gave me some email server addresses to try but they dont work know my email address and password and user name correct?
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Dec 31, 2011
Got a new Curve 9360 for my daughter yesterday, and trying to set up e-mail but need to set up ID account first. Have been trying for 24 hours now, and keep getting error message 'Your password is the same as one of the information fields. try again.' I have now tried various passwords entirely unrelated to the name/e-mail address etc but keep getting the same message?
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May 17, 2010
About 1 year ago I bought a blackberry curve 8320 on ebay in germany. I now wanted to register at the BIS (at Vodafone in Germany). It tells me that the phone (PIN) is already registered at the BIS. I tried to use the "send Password" Link with my PIN Number but it didnt work out. (The website says the password is sent successfully but it does not reach my cell phone). Aftre that I asked at VOdafone Customer support and they said the phone isnt registered with Vodafone. Is there a chance to delete or edit the old account registered to my PIN Number? So that I can register and get my own BIS!
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Mar 2, 2011
I can't log with the Blackberry ID, I forgot the password. And I tried to create a new account with a different email and is not working. It is possible to recover a password or create a new account?
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Jan 7, 2010
I have a new BB working with t mobile but not with a plan only with refill and I don't know if this is a problem for to set an email account on my blackberry??, I have access to wi if in some places. If is not a problem I can tell you that I never see the option on my blackberry offer me to create an account or add an account on the BB only says in email setups this " I want to use a work email acc with a BB Enterprise Server." that is the unique option that appear on the phone. The icon for de email configuration also didn't appear.
I don't understand why this option not appear on my BB . I only want to see mi gmail acc with my BB. Thanks a lot!
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Jul 12, 2010
I cannot create an personal email account on my Blackberry Curve 8520.I've already followed some of the instructions from this forum and on the main website of Blackberry but still can't create an email account for my phone.These are the steps I'm doing when I'm trying to create and email.From the home screen, go to Setup. Click Setup Wizard.Click Email Setup.But when I'm in the email setup, the only option I have is the "I want to use a work email account with a Blackberry Enterprise Server.I don't have the option of "I want to create or add an email address.Now, how can I create a personal email account on my phone?
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Jul 1, 2012
I accidentally registered my iPhone to the wrong account
Info:
iPhone 4S
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Mar 17, 2010
What it says is this.."Provisioning Status".."The network is configuring your device".then it says "Your device could not be registered with the wireless network. contact your wireless service provider",but i can call and receive sms!Any suggestions?
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Apr 15, 2010
I had Nokia comes with music on a N95 last year and all was going well until my contract was up and I changed my phone for a 5800 CWM edition. I followed the instructions on how to activate my new phone and the Nokia music store said that the phone was already registered. I have contacted Nokia who suggested creating a new account (which didn't work). i am currently waiting on Nokia to get back to me but this is a very slow process. If anyone has any ideas please let me know.
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Aug 17, 2010
I'm in a catch 22 situation here. My storm will not allow me to set up emails via the setup menu as it is saying my device not registered. It then gives me the options to go thro in order to register.easy so far.I follow the instructions and go to the host routing table, and click on the register option..also easy so far.By the time I've come out of the menu, I have received a message from blackberry saying my blackberry has been registered to a wireless network. Excellent.When I got back to the setup email options, it is telling me that my device is not registered.
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Aug 21, 2014
how to proceed if my iphone 4s cannot be activated using the appleID account for which its serial number is registered?
Info:
iPhone 4
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Mar 24, 2012
Me and my daughter both have Iphones, her account overwrote mine.. what do i do
Info:
iPhone 4
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Nov 28, 2012
I'm using bold 9930. The mobile is attached to my provider and RIM as needed - when I'm trying to get into emails accounts services I'm getting the massage the device is not registered when it does by any diagnose I'm doing. How I can solve it?
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Sep 27, 2010
i brought a blackberry curve 8520 on orange a few days ago but i cant use the internet and i cant set up an email account because i need to register my BB.i have tried to register it using the my PIN and IMEI but it just says:cannot create account:This blackberry device is not registered with your wireless service provider.Please register this device and vertify that the URl of the current web site matches the one provided by your wireless service provider.To register:1. In the Application list on your device, click options, or click settings options2. Click advanced options > host routing table3. Click the menu key and click register now..If the error persists, contact your wireless service provider...i have registered it by following those instructions then i got a text saying:Your handheld has been registered with your wireless network but it still wont let me create an account!
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Mar 26, 2010
I always thought that the code files when you do a backup are pin specific and you can only use them on one device at a time. But the other day I transferred a premium theme. I paid for to my roomates s2 from one of my backup folders and it works perfectly fine. Does this mean that we could just share any app between storms as long as they don't ask for a reg code? Or was this just a fluke and it shouldn't have worked?
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Sep 11, 2010
Just taken delivery of my first Blackberry. I'm trying to configure email for my hotmail account but the only option I'm getting is : "I want to use a work email account with a blackberry enterprise server" How do I get the option "Create New Account"?
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Mar 23, 2010
I have three email accounts set up on my 8330. I am no longer using one of them, so I deleted it using the email account setup application on the device, as well as going online to my Sprint BlackBerry account and deleting it there. The icon is still appearing on my device, and for some reason, is now the default account for sending emails. Since the account has, in fact, been deleted, emails don't actually go through from this account. It's a huge pain to keep remembering to change the account I send emails from. On a side note - I have also changed my settings to use a different account as my default account - it doesn't make a difference. The settings are right when I check them, but when I test them, the old (deleted) account is still the default. What am I missing?? How can I get rid of this account once and for all? I really don't want to wipe my device and start over...
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Jun 24, 2012
How can I sync my iphone with another computer if the computer that I registered my account on has been stolen?
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Apr 7, 2011
I have just renewed acount with Vodafone and they have included Blackberry Email and I have received a confirmation text from Blackberry saying that my handheld has been registered with the wireless network. However, when I try to create a BIS account I get an error message which says that "PIN is already associated with an account". I have tried different User Names and Passwords but with just the same result.
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Mar 23, 2012
How can i download different application
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Aug 20, 2011
I have a blackberry torch 9800 but why I can't create a account ID ?
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Apr 6, 2010
What should I do to create an ordinary IMAP account with N97 S60 mail application? It used to be easy, but now the account setup is some kind of automated process - optimized for Ovi Mail, Gmail and such services. My email account surname is not my email address (fist.surname@gmail.com type) but something like "fisurnam". The result is that I give my password in vain, no connection established.
What should I do to create the account? It is also not clear, am I giving my password to Nokia service or is it going directly to the email account provider. This is an important thing as my work email password may not be given to anyone, not even to Nokia.
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Jun 1, 2011
I'm having trouble setting up a new email account. I am able to connect to the Internet using the browser, so it doesn't appear to be connectivity issue. Doing a Soft Reset and pulling the battery doesn't help.
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Oct 28, 2011
We go to the email setup wizard and straight away it is asking for a username and password, we enter our email address for username and password of the email account for password, we click next and then it displays a message to enter the username, it keeps displaying this on both of our phones.
We have hotmail and yahoo accounts already setup on our phones, these were setup with no problems at all.
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May 2, 2011
Im trying to create a Blackberry Service account with a local service provider.It says: Cannot create account: This BlackBerry device is not registered with your wireless service provider. Pleaseregister this device and verify that the URL of the current web site matches theone provided by your wireless service provider"
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Jul 18, 2012
hey guys i got a motorola defy for my birthday and befor i could set it up my little brother got a hold of it and messed it up. now when i turn it on it says no sim recognised and that i need to login to my motoblur account to unlock. how do i create an account and how do i unlock my phone?
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Feb 11, 2010
After this upgrade is impossible to create a new email account.When i try to create a new email account (after insert mail and password)the phone don't finish the installation and return to first page of mail configuration with all type of mail provider(ovi,gmail,yahoo etc)I overwrite new firmware,I make an hard reset but with no news.
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Jan 19, 2010
I have been on this website as a guest for over three months when I was comtemplating whether to get a BB or an Iphone. My 9700 comes today as an upgrade on th Three UK network and I am very excited! I have read the Lec101 series and it is very exciting but I cant take all that info in one go.I have one question (I am sure this is a first of many more to come ). Can anyone post a link to creating my BB email account on Three. I have looked through their website but I cant seem to find any link.if I dont set up a BB email account, will I still be able to set up my other yahoo or hotmail account on my BB and will I be able to use BB messenger.
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Jul 3, 2011
How do I create a new (different) icon for my second email account? Currently the only difference between the two existing icons is the verbiage on each one. If I cannot change one of the icons, can I change the color (or something) to make an obvious difference in them? ---Storm 9530.
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Dec 4, 2011
I am new to BB and have successfully set-up 2 of my email accounts. The 3rd email account that I am trying to set-up is a Godaddy hosted account (1 of the other 2 accounts I have set-up successfully set-up is also with Godaddy - - it is an "Exchange" hosted account whereas the one I am having problems with is a "pop' account).
The steps I am following include:
Go to "Internet Mail Account" Click on "set up another email account" Click on "other" Enter my Email address and password, and hit "Continue"
The message returns saying that "your device had a problem connecting to the server"?
I have called Godaddy and they referenced particular port settings but I cannot find anywhere in the "set-up" menu that I can set the ports. They also recommended contacting BB...
After many, many tries on my BB device, checking and rechecking my account settings on Godaddy and my Outlook client settings...I just cannot get this to work.
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