I've just received my first Blackberry and have been through the setup. However I am unable to receive or send emails because it says either my password or my email address are incorrect. The email address is definately correct and the password was only set up this morning so that's correct. It's a business email, not BES or Hotmail. Is it my Blackberry password it's asking for or my email password?
View 6 RepliesJust picked up a Torch 9860 from Verizon on Wednesday to replace my ailing Storm 2. I was assured by the salesperson that I'd be able to go home and transfer data from my old phone to the new one using the Desktop Manager (I had not previously used this software). Long story short, I tried to download the Desktop Manager to three different computers without success, each time getting the same error message stating that ....C++ 2008 Distributable... needed to be on my computer. So dead end there.
Then the fun really begins. I set up my email account on the Torch and it will receive emails, but I can't open any of them. Tried the Browser- it won't connect to the internet either. This is a brand new phone, right out of the box! I've installed no apps, nothing, stock out of the box!
I went to the Verizon store yesterday and they were able to transfer my contacts over from my old phone but also could not get it to open messages or connect to the web. I can use the phone and text, but that's it.
If I can't download Desktop Manager or connect to the web,
My 9860 has stopped sending emails to my car system. Any steps to take to repair.
View 1 Replies View Relatedhow can I turn my BB 9860 completely off? Whenever I press the Power off button from the menu or the hard key, the screen goes off however the phone does not switch off, it just disconnects me from wireless networks and the phone freezes mostly. The only way I am able to turn the phone off completely is by removing the battery. I have tried holding the power off key for a long time but that is of know help.
View 3 Replies View RelatedI have upgraded my old blackberry to a Torch 9860 and my old phone data was transferred, i can access my enterprise email. After downloading the Blackberry App World's latest version i am not able to login to the Blackberry ID account, while my username and password is valid as i am able to log in to the website using the same ID and PW.thing is working except the telphone and enterprise email, i am not able to setup my yahoo email or gmail accounts, coz everytime its leading to the verify Blackberry ID screen and when i key in it says " Unable to login to your Blackberry ID account" its not telling wrong password, there must be something i am missing during the setup process.
View 9 Replies View RelatedFiles in the csv format are unable to display in my bb torch 9860, update me any application I need to install to display the csv files. I went thru documents to go (option) when browsing for the file it is not showing csv file in the media card.
View 1 Replies View RelatedI have just recieved my new 9860 and have a recurring problem throughout the phone. The easiest example is when you use apps like facebook for the first time, you see a terms and conditions pop up. At the bottom of this popup is a small blue arrow to indicate there is more to read if you scroll down. I can't scroll down... the cursor just goes off screen.
This problem is persistant throughout the phone in the blackberry side menu, the home page and on web pages. Basically I cannot scroll anything that requires scrolling to view more. The cursor just dissappears off the screen.
I have tried removing the battery (whilst turned on) to no avail. I have tried adjusting fonts (another list that will not scroll) and Orange tech support were unable to help.
i have recently bought a 9860 although i have regestered and sbscribet to bb servs i can not settup my e mail account the only i get when goto setup email is to activate an enterprice account ... have spoke to orange (absolute useless) thay say thay cant assist as blackberry problem cant get any assistance from blackberry.
View 5 Replies View RelatedI am unable to connect to applications like Facebook, App world, Twitter etc. through 3G or Wifi both while web browser works quite fine with both, 3G and Wifi.
View 2 Replies View Relatedhow do you select all or select multiple files, emails, messages, etc to delete.also Syncing with my gmail account using google sync it is not syncing with calander, I have selected correct info in setting but no joy..
View 2 Replies View RelatedBB desktop software on Win7 unable to link via Bt to torch 9860, it says troubleshooting needed.. no driver on win7? However it works for transfer files from PC to device.
View 4 Replies View RelatedCan't get my emails. What do I do to fix this?
View 1 Replies View RelatedI've had my Torch for @4 days. Up till 2 days ago I was receiving emails just fine then it just quit receiving them.
View 1 Replies View RelatedMy Torch is functioning completely normally except that I'm not receiving emails. The IT dept where I work has checked everything out but their only solution is to wipe the whole blackberry and start over. I would love to avoid this. They checked my settings and tried them in another device and it worked fine.
View 7 Replies View RelatedI am using Outlook 2010 and BB Torch 9860. The sent messages from my Outlook do not show up in the blackberry email (corporate email id) that I have configured. But sent messages from Blackberry do show up in sent messages on Outlook.
View 1 Replies View RelatedMy torch works fine inside Canada where i live but when visiting US and Europe was unable to send emails however was able to receive emails.and I had purchased a roaming data plan from my provider . The internet connection status said "not connected " and when I returned home the emails were sent. fine.
View 1 Replies View RelatedJust got a new torch 9850 but I cannot open emails. Someone told me I need to download 7.0353 or better.
View 1 Replies View RelatedI changed carrier last week, until that everything worked fine, my yahoo, google and company emails. I use BIS.Now, I am not able to setup my company email, but my other emails work ok, m phone is registered. I use these emails since many years and had 3-4 different bb models, having no problem to setup all of them.
So, i tried my new carrier's website to create a new account, I got the following message:
Cannot create account: This action cannot be performed using a browser on a computer. Use the email setup application on your BlackBerry smartphone to create an account.
my blackberry torch can receive emails but is unable to send them.
View 1 Replies View RelatedI upgraded to the 6.0 OS software this morning. I am not sure what happened but I am receiving emails and unable to reply to them. I have gone to the settings tab and tried to add my email and the phone either freezes or goes back to the main setting page. I have tried wiping the phone, doing hard resets and nothing is working.
View 1 Replies View RelatedRecently I have been unable to send messages from my Hotmail account on my BB Torch, the message initially appears to have sent OK then after a few seconds a red cross is displayed and the Message Status changes to General Failure.
View 1 Replies View RelatedMy Blackberry Torch 9800 is unable to access or send emails nor can i access email settings. The problem started 3-days ago. Rebooting makes no difference. Why would this suddenly start happening?
View 6 Replies View RelatedA Torch user came to me today mentioning that his incoming email is no longer displayed on his device but all of the emails he sends is displayed. I had a look at the email options and didn't find anything to hide incoming emails.
View 2 Replies View RelatedLet the guy in the store "sync" with Desktop Manager. No link through enterprise server until I can get to office computer but that's ok. I am trying to work through MSN account. But it won't receive emails, it won't send emails and it won't let me change the set up.
When I go into setup, it asks for the user name and password. I use my msn user name (inclusive of the @msn.com) and it says it is too short and must be 4 characters! It is! If I leave off the @msn.com, it says my info is wrong.
And I can't figure out how to remove the email account so I can try setting it up again.I did try to set up my gmail account - same issue.
i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
View 2 Replies View Relatedi have loaded the bb desktop software and drivers for bb but i am unable to synchronize my torch 9860?
View 4 Replies View Relatedi can't seem to use 3G on my 9860.. it has bands 1, 4, 8.
View 2 Replies View Relatedhow to downgrade the blackberry 9860 os from os 7 to os 6 or 5?
View 5 Replies View Relatedi have only had this phone four days and it has all of a suddend started switching itself of then reboting itself then flash and vibrate of 2mins then turning it self off again, it has done this constantly for 2 hours now.
View 5 Replies View RelatedJust purchased my new blackberry torch last June and I have been sending it to service center for 5 times already. I am so lost on how to fix the problem. My problem is my phone shows full signal strength and I can't receive not make calls nor messages. I tried to call the service provider for any network problems and they said no problems at all. It happens at ant time of the day. Service center says there no problem on the phone. I just notice that whenever I put the rubber casing on my phone problem occurs.Is there any connection? Im using the rubber casing for easy grip.Signal: -77dbmOS: 7.1.0
View 2 Replies View RelatedSince this morning my Blackberry's speaker hasn't been working, I get no message alerts, no alarm, no music, the camera shutter isn't even going off. However everything is fine when I put headphones in and I can also make phonecalls without speakerphone.
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