i have recently bought a 9860 although i have regestered and sbscribet to bb servs i can not settup my e mail account the only i get when goto setup email is to activate an enterprice account ... have spoke to orange (absolute useless) thay say thay cant assist as blackberry problem cant get any assistance from blackberry.
View 5 RepliesI have upgraded my old blackberry to a Torch 9860 and my old phone data was transferred, i can access my enterprise email. After downloading the Blackberry App World's latest version i am not able to login to the Blackberry ID account, while my username and password is valid as i am able to log in to the website using the same ID and PW.thing is working except the telphone and enterprise email, i am not able to setup my yahoo email or gmail accounts, coz everytime its leading to the verify Blackberry ID screen and when i key in it says " Unable to login to your Blackberry ID account" its not telling wrong password, there must be something i am missing during the setup process.
View 9 Replies View RelatedI have just set up my new torch 9860 but when I try to go into email account within set up it just freezes my device. And if I try go into it through option it says 'contact your wireless provider' yet my phone is connected to my wireless router already!!
View 1 Replies View RelatedI have an email account on my BB Torch 9800 that has been deleted yet still appears on the menu. Have removed battery twice to refresh but still appears. It is interfering with another account.
View 2 Replies View RelatedI've just bought a second hand Torch 9800, but I'm not able to set up a private email account - only an enterprise account.
View 8 Replies View RelatedI am new to BB and have successfully set-up 2 of my email accounts. The 3rd email account that I am trying to set-up is a Godaddy hosted account (1 of the other 2 accounts I have set-up successfully set-up is also with Godaddy - - it is an "Exchange" hosted account whereas the one I am having problems with is a "pop' account).
The steps I am following include:
Go to "Internet Mail Account" Click on "set up another email account" Click on "other" Enter my Email address and password, and hit "Continue"
The message returns saying that "your device had a problem connecting to the server"?
I have called Godaddy and they referenced particular port settings but I cannot find anywhere in the "set-up" menu that I can set the ports. They also recommended contacting BB...
After many, many tries on my BB device, checking and rechecking my account settings on Godaddy and my Outlook client settings...I just cannot get this to work.
I am unable to validate my email account on my 9800 Torch even though I put in the correct email password. The reply is always PASSWORD INVALID. Please help, I am not getting my latest emails.
View 7 Replies View RelatedI am unable to link my email accounts by clicking on Internet Email Account. When I click on this tab, nothing happens. Here is what I have tried:- Boot the phone when it is on- Checked the site http://<brand>.blackberry.com/rest/EmailClient/ , shows the error url could not be retrieved.
View 5 Replies View RelatedCan somone tell me how to delete yahoo email accounts from my blackberry torch 9800, i get charged 5.00 a monthy for the two account from at&t i dont use them, when i go to the setup it does not do anything, there is no delete.
View 4 Replies View RelatedI have 2 mail accounts on my Torch but for one of them when I reply an email, it does not show off any email account on the drop down list in order to use as outgoing account.
View 1 Replies View RelatedMy new unlock 9860 only gives the option of enterprise account and not internet mail account, how can i get to enter an internet mail account?
View 1 Replies View RelatedI've just received my first Blackberry and have been through the setup. However I am unable to receive or send emails because it says either my password or my email address are incorrect. The email address is definately correct and the password was only set up this morning so that's correct. It's a business email, not BES or Hotmail. Is it my Blackberry password it's asking for or my email password?
View 6 Replies View Relatedhow can I turn my BB 9860 completely off? Whenever I press the Power off button from the menu or the hard key, the screen goes off however the phone does not switch off, it just disconnects me from wireless networks and the phone freezes mostly. The only way I am able to turn the phone off completely is by removing the battery. I have tried holding the power off key for a long time but that is of know help.
View 3 Replies View Relatedhave new sim card and wan to set up email account on model 9860, but once I am in the setting. I do not have internet mail account set up or manage an existing email account, or create a new account. I only have enterprise account set up. I am a private phone user not a company user Help
View 1 Replies View RelatedBefore the last upgrade I used to be able to "swipe" from one open e-mail to the next one. But when I upgraded to v7.1.0.267 that ability was lost. Anyway to get it back?
View 2 Replies View RelatedI have my Blackberry torch 9860 set up for emails and everything has worked fine up until recently. I now cannot compose an email, when I press on the 'compose email' icon it highlights it but nothing else happens.
View 1 Replies View RelatedFiles in the csv format are unable to display in my bb torch 9860, update me any application I need to install to display the csv files. I went thru documents to go (option) when browsing for the file it is not showing csv file in the media card.
View 1 Replies View RelatedI have just recieved my new 9860 and have a recurring problem throughout the phone. The easiest example is when you use apps like facebook for the first time, you see a terms and conditions pop up. At the bottom of this popup is a small blue arrow to indicate there is more to read if you scroll down. I can't scroll down... the cursor just goes off screen.
This problem is persistant throughout the phone in the blackberry side menu, the home page and on web pages. Basically I cannot scroll anything that requires scrolling to view more. The cursor just dissappears off the screen.
I have tried removing the battery (whilst turned on) to no avail. I have tried adjusting fonts (another list that will not scroll) and Orange tech support were unable to help.
I am unable to connect to applications like Facebook, App world, Twitter etc. through 3G or Wifi both while web browser works quite fine with both, 3G and Wifi.
View 2 Replies View RelatedBB desktop software on Win7 unable to link via Bt to torch 9860, it says troubleshooting needed.. no driver on win7? However it works for transfer files from PC to device.
View 4 Replies View Relatedhow do i set up an e-mail account to be a default account if i have multiple e-mail accounts on my blackberry(torch 9800)?
View 1 Replies View RelatedUnable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
View 1 Replies View RelatedI am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
View 1 Replies View RelatedAfter a short time on an Android device (which I quickly got rid of) I am now back on a BlackBerry. I used to have a Bold, now I have a Torch.Now the problem is the following: on the Bold I had one BES email (I am the IT Manager of my company) and three BIS accounts (private mails).I moved the BES account on the Torch, no problem, but the three BIS accounts do not move for some reason.
I go to Setup=>Email accounts and the device reports correctly that "A new BlackBerry device has been detected. you mustmove email account(s) to resume email delivery to your BlackBerry device. Email delivery to your old device has been stopped."Following the list of three email accounts I want on the Torch.
I click "Move" and for any single email I have a screen that says "Device change successful. Validate your email account"I type email password for each account, click "continue", receive the message "Your password has been successfully validated.", click OK and exit setup and nothing happens.I still have the BES account but there is no trace of the three BIS accounts.I go back to Setup and the procedure starts again from the beginning.I am on Vodafone UK and the three email accounts are on Apple MobileMe (@me.com)
Got a bb torch 9810 yesterday, Last night was great but today I can't log into my bb id account ... Iv reset my password twice and every time I try it just says unable to log into your blackberry id account !
View 4 Replies View RelatedI was having hard time to verify my BB ID via my unit (Torch 9810) up to now, its been weeks already.I've checked my password and it's correct since I can log-in via web. But everytime, I tried to verify it in my unit I am getting this error: " Unable to login to your BlackBerry ID account" . I cannot open "My World" in BlackBerry App World because it prompted me to verify my ID.
View 6 Replies View RelatedUnable to log on to app world made an account but my friend had this phone before me and I can't log on with my email n password it says something about enter username linked to this phone
View 1 Replies View RelatedI am unable to set up email on my Nokia E72. When I am in the email setup wizard, I able to see list of email i.e. Ovi, Yahoo, Gmail. When I pick up Windows live hotmail to enter user ID and password, the email setup wizard takes me back to the previous screen that is in email setup wizard screen. It doesn't show any error message.
What i did already:Reinstalling the firmsoftware (031.023)Connecting whit a gmail and yahoo account (same result)
I am a new user of BlackBerry (bold 9780). Since I have it I wasn't able to set up an Email account. When I click on "Email Accounts" in the setup, sometimes it brings me to the next step and sometimes nothing happens. In the case it bring me to the next step, when I click on "Internet Mail Account" it brings me back to the previous step. I have already contacted my provider and removed the battery several times but nothing changed.
View 3 Replies View RelatedI cant make my company mail to my phone. Gmail ok, Hotmail ok but other mail problem..
View 2 Replies View Relatedrebooted, checked settings, etc. Nothing works. Have a mac account that i have had for years.
Info:
iPhone 4, iOS 5.1
