BB Desktop Software :: 9520 - Desktop Software - 4.2.2 - File Error

Jul 11, 2010

I have problem when installing desktop software 4.2.2 (file error),BB 9520

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BB Desktop Software :: Desktop Redirector Error After Update / Desktop Manager 5.0.1

Mar 29, 2010

After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.

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BB Desktop Software :: Automatic File Upload Using Desktop Manager!!

Apr 12, 2010

i just wanted to know if its possible to set up their blackberry manager in such a way that it automatically uploads files to to a computer once connected to a network?

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BB Desktop Software :: 9700 Sync Error On Desktop Mgr When Syncing Calender

May 17, 2010

I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.

Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.

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BB Desktop Software :: Desktop Manager For Mac Error Message KB19454

Feb 17, 2010

I am new to the community and would appreciate any assistance. I have two recent problems for which I am seeking troubleshooting advice. The priority problem is mentioned first below.I've just encountered this error message, "For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base" when attempting to sync my Curve 8320. I use a Mac, and I haven't run into any difficulties syncing since downloading the newer version of the Desktop Manager for Mac in Dec/Jan. I haven't been able to download the latest update though. I did see an early post by someone with the same difficulty, but I was unclear of the question posed, and thus I am hopeful for potential suggestions for resolution.The additional problem I've recently experienced is that I can't compose an SMS/MMS message. I can only reply to someone's message. When I try to simply send one, the screen defaults back to the list of messages. Please Note: I do not have wireless on my phone. I utilize Blackberry Desktop Manager Version 1.0.1 .Please also note that I am not able to access electronic messages daily but will attempt to return any responses/inquires as quickly as possible.

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BB Desktop Software :: 9700 Desktop Manager Gives Unknown Error

Apr 27, 2010

Hi when i want to sync my 9700 i am always getting the same unkown error message..DTM is version is 5.0.1.37 The 9700 is up2date as far as dtm is telling me.

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BB Desktop Software :: Desktop Manager Exe: Application Error

Mar 30, 2010

I've tried a clean uninstall and reinstall the Blackberry Desktop Software version 5.0 and keep getting this message Desktop Mgr exe: Application error - Instruction at "0x004e6535" referenced memory at "0x04480013". The memory could not be read.

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BB Storm 9530/9500 :: Data Not Recognized By Desktop Error / Trying To Restore Backup File

May 1, 2010

I went to the Verizon place a couple of days ago to see if they could get my phone to stop freezing and running slow. Well they accidentally deleted over half my pictures and my phone is the only place I have those pictures. Well luckily, I thought, I have a backup file and my pictures will be on there. But whenever I try to run it I get the error "data not recognized by desktop!" Some of these pictures are really really important to me and I want them back. Is there anything I can do to make the backup file work? Will it even contain the pictures? I have a blackberry storm and the verizon place said I have the most updated software.

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BB Desktop Software :: How To Synchronize BB Desktop Software With Outlook.ost File

Feb 17, 2010

Exchange server 2003 is running from an corporate office. We have all of our sites running in cached mode which only uses .ost files (no .pst). Synchroinsation with outlook 2003 OST-File should only be done locally via USB to the local outlook 2003 cllient. Actually synchronisation with an BB 8900 does not work. What must be done to get the BB desktop software 5.0.1.28 or later sync with an local outlook.ost file ?

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BB Desktop Software :: Desktop Software 6 Not Working - Unknown Error Condition Occurs During Sync

Aug 16, 2010

I duly upgraded to Blackberry Desktop Software 6 when notified by automatic update check. Unfortunately, I had to downgrade back to 5.0.1 as I could not complete Organizer synchronization - I kept getting an error message saying that an unknown error had occurred. There didn't seem to be any log files I could look at to see what might be causing the problem.

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BB Desktop Software :: Desktop Redirector With Desktop Manager 6?

Aug 10, 2010

A client of ours had upgraded his version of Desktop manager to 6 from 5.something.There is no more link for the Redirector under START - PROGRAMS - BLACKBERRY..The icon for the redirector still shows up in his start menu, however, it says that it's not started.Where can I find the software with the new desktop manager? I've tried reinstalling the desktop manager already but still cannot find it, nor were there any options during the installation to include it.

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BB Desktop Software :: Installing Desktop Software / Error 1406 Coming Up

Mar 21, 2010

I am running Win 7. Just can't seem to get the desktop software installed without the Error 1406 coming up. I have tried doing a clean uninstall a few times but still can't get done. I have no trouble with getting it done in XP on my other compters!

Here's the full Error message:
Could not write value discription to key SoftwareMozillaPlugins@Rim.com/webSLLauncher,
version =1.0. Verify that you have sufficient access to that key or contact your support personnel.

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BB Software :: .ipd File Corrupt - Desktop Manager Doesn't Recognize The File

Jul 21, 2010

I have backed up and restored many times, however on this occasion the desktop manager doesn't recognize the file.ABC says it isn't a blackberry file.

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BB Desktop Software :: Desktop Software Update Error

Aug 9, 2010

I recieved an email saying that there was a software update for my device, but when I open the desktop software to update it get a message saying "Your blackberry application loader needs to be updated before you can continue. Do you want to update it now?" So I click yes but then get an error message. "An error has occured while downloading the blackberry app loader software. Please try again". If I select "check for updates" under the help menu in the loader is says that there arent any available. I've also completely uninstalled the program, downloaded the software direct from the website and reinstalled and i'm still get the same problem, which is stopping me from updating my phone.

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BB Desktop Software :: Desktop Manager 6 / Incorrect Last Sync / Backup Time

Aug 22, 2010

I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.

DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?

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BB Desktop Software :: Desktop Manager Is Forced To Close When Device Is Connected

May 22, 2010

Some bacis information:

Device: Bold 9700 v5.0.0.593
Device PIN: 2228EE7B
PC OS: Windows Vista Home Basic 32bit SP2
Desktop Manager Version: 5.0.1.18 (installed from CD)

Installation of the DM went through fine. When it is started up, the following message is displayed:

"Before you begin, verify that your current Blackberry device is connected to your computer."

When I connect the device to the computer via USB cable, DM is forced to close.

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BB Desktop Software :: DEvice Switch Wizard Transferring From Palm Desktop

May 6, 2010

I just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:

"Desktop organizer data was not imported successfully. Errors occurred during the process"

I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.

Desktop Manager 5.01.37
Palm Desktop 4.1.4

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BB Desktop Software :: Lost Ability To Lock Phone After Dealing With Desktop

Jul 13, 2010

I didn't realize that I selected the desktop to restore my phone until too late.Now I lost the lock icon to lock the phone.

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BB Desktop Software :: Stopping Incoming Emails / When Connected To Desktop Manager

Aug 12, 2010

I, stupidly, recently upgraded to the new DM v6 when prompted to do so.Since then, I have not been able to prevent emails arriving wirelessly when my BB is plugged into the software.I WANT THAT ABILITY BACK! Ok, I realise I may be weird in not wanting to have to deal with emails twice (desktop AND on my BB) but I have been happily using my BB for untethered email only. So, the question is: how do I stop my BB receiving emails while it is plugged into the DM? (I've not yet tried rolling back to the previous version of DM as that kinda offends my sense of progress.

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BB Desktop Software :: 8300 Desktop Manager Fails To Synch With Yahoo Address Book

Jan 25, 2010

I have been synching both Yahoo Address Book and Yahoo Calendar successfully for months.Suddenly, Address Book no longer synchs.Yahoo calendar still works.The problem occurs aftew Desktop reads all the contacts.It halts while "Synchronization Progress reading from Yahoo Address Book" displays.That message has displayed for up to an hour with no progress.I then disconnect and halt Desktop.I can still synch Yahoo Calendar.I have not updated desktop or device software.

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HTC :: Desktop Software To Read PIM.Vol File

Feb 9, 2010

Some reason my PIM.Vol has offically shatter my HTC touch pro. The touch flo dont work anymore. I did however saved the PIM.vol and every time I insert it to another HTC product phone to read my PIM.VOL , it destroys it. So my question is there a program out there for the windows Vista 64bit to read the PIM.VOL file? I need to get my contacts back because now I have a Blackberry curve.

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BB Desktop Software :: 9700 - Desktop Manager Crashing When Sync

Jun 18, 2010

At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?

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BB Desktop Software :: BB Desktop Mgr Didn't Back Up Contacts / Calendar

Mar 10, 2010

I checked my settings on my desktop manager and opened my ipd file-nothing for my contacts or calendar.
What did I do wrong? Is there any chance on earth I get any contacts back?Here are my settings:

Back up all application data

Back up on board device memory

When I did the automatic backup it was saved to my docs.I don't have outlook or anything.

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BB Desktop Software :: Desktop Wont Sync With Bb Curve 8520

Aug 9, 2010

I am trying to sync my BB with my desktop software. I was advised the only way i could get music on my BB was to take the memory card out the phone use an adapter to put music on then put the memory card back in BB.

Surely when i connect my BB to my laptop with the desktop software on it, i should be able to see the music and pictures that are on my phone, or should i not??

I have gone into the options menu on the screen and had a look at my memory, and it is telling me "Media Card cannot be read. Verify that the memory card is properly inserted, formatted and not corrupted".

I have also made sure that Mass Storage support is on, along with Media Card Support, but i still cant see anything.

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BB Desktop Software :: 8530 Cannot Get Desktop Manager To Detect Phone?

Feb 27, 2010

I've spent a week trying to get the desktop manager to detect my curve 8530 to no avail My pc windows xp professional detects it but not the manager Ive tried what i could find on blackberry forums as well as my providers support forums and nothings worked is there anything else i can do.

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BB Desktop Software :: Updated Desktop 6.0 / Bluetooth Connectivity Lost

Aug 11, 2010

After recently updating to Desktop 6.0 my software will no longer allow Bluetooth connectivity (which I had with the previous version).

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BB Desktop Software :: How To Install Desktop For A BB Pearl Flip 8220?

Apr 4, 2010

Can anyone advise how to install the desktop for a BB Pearl Flip? Is it any different from any of the other phones? I read something about it needing a Media Card?

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BB Desktop Software :: Desktop Manager And Outlook Junk E-Mail

Jul 26, 2010

I have a person who when I make the connection between their BB Desktop Manager and their Outlook Profile all of a sudden outlook sends all incoming email to the Junk E-mail folder.Another behavior is that if I add the sender to the Safe Sender List, the next email from that person will show up in both the outlook Inbox and the Junk-Email folder.Any help would be great as I think I have everything setup correctly.If I break just the email outlook profile connection the problem goes away. AKA, Outlook doesn't put emails into the junk folder that shouldn't go there.

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BB Desktop Software :: Desktop Manager Is Overriding BB Security Password

Sep 17, 2010

I tried to use the blackberry desktop manager. Asked me to enter my pin. I did, it wouldnt accept it. I unplugged my phone to use it, it continued to tell me my password to unlock it as incorrect and rather than displaying the astrericks that it normally does when you enter the unlock password, it was displaying the actual characters so, I know that neither the keys are not faulty nor the password is incorrect. Its simply not accepting my password anymore.

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BB Desktop Software :: Desktop Manager Synchronization And Office 2010

Jul 7, 2010

I have just installed Office 2010 licenced version and have had issues synchronizing with my Curve 8520. Error "No available message stores" appears".

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BB Desktop Software :: Desktop Manager Will Not Install After Fresh Download

Jan 25, 2010

I have downloaded ver 5 desktop manager several times and it is not able to install. I have completely un-uninstalled the previous software and deleted the regristry keys, RIM. After downloading the new version of software (5.01) off of the BB website and extracting the files, it will ask to install in english and then my issue pops up: a windows installer window pops up, with information and no errors. then the installer closes. the installer closes out and will not continue. the desktop manager software will not load and i have tried several different downloads, cleaned installs and i even tried ver 4.6.

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