BB Torch :: Application Loader Stopped Working
Jan 26, 2011
when i plug my blackberry torch on the computer, the DM recognize it but when i go in the application section it starts loading (verifying all the stuff)but then the application loader appears to crash an i get message saying "Handheld Application Loader Wizard has stopped working" and i really dont know what to do.
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Sep 25, 2012
My computer keeps saying "Application loader was unable to connect with your device. Please reconnect your device, enter the password, if required, and click retry." when I try to update the phone. The issue before was that the phone kept shutting off and would get stuck on the display loading bar everytime. I went to the AT&T store in town and they told me I needed to update it. I tried that and now it won't even turn on. The red light flashes a few times and then it stops and gives me the above message. What should I do?
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Jun 7, 2012
I recently upgraded to a 9860 but when I sync to my desktop, i am getting an error message that says" Application Loader Wizard requires blackberry device manager to be installed. Contact customer support"
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Jun 5, 2010
My "Installed Applications" routine found in the Application Manager stopped working.When I try to run this routine it goes back to the original screen after a few settings.It was working before.Could be I deleted the routine?If this is the case, can I download this piece of useful software?
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Aug 15, 2010
my fb app suddenly stopped working, when i click on it it says 'we cannot reach the facebook server at this time, please try again later (100)'also bbm wont work - my messages wont even deliver to anyone and no one can send me anything however my web works fine - i went on it and did a google search and it worked,can someone suggest whats going on.
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Feb 12, 2012
my phone says Application Home Screen has stopped working, Force close. I cannot access anything on my phone.....
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Jan 31, 2010
I am trying to upgrade to 5.0 os and I downloaded the .419 from MTS and I downloaded the .419 and its recognizing old os such as 4.7 os, why isn't it recoginizing my 5.0 .419 os? It wont let me put on the new os it doesnt recognize it in the app loader.
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Jun 24, 2010
I am trying to upgrade my OS through DM. I went to click upgrade after connecting my 9700, and it pops up "application uploader needs to be upgraded." I tried installing it as it advised, 5 times already and it still pops up the same message. I tried uninstalling and installing DM again with the latest version but it is still happening. Any clues on how to fix this?
My computer is Win7 64bit Sony.
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Oct 10, 2011
So last week or so, my phone took a bit of a swim. I did the usual, put it in rice and let it dry out. Then I turned it on to find it continously rebooting itself. Seeing as how I had no idea what was happening, I brought it to a shop to get it fixed. A week later I got it back and basically it was doing the same thing, only at the end of the reboot cycle the white screen would come up, then repeat. I googled this and saw that my blackberry was "nuked." There was an issue though; my phone had been totally wiped of handheld software. So I redownloaded it, then followed the steps to repairing it. But it would always stop at the second step saying "application loader was unable to connect to the device" when reconnecting to the jvc. Is there anything I can do or is my phone totally done?
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May 9, 2010
When I start the "BlackBerry® Desktop Manager" the "BlackBerry® Application Loader" is run automatically. It's a problem if my PC is not connected to INTERNET, since I can't stop it clicking on "Cancel" and the "BlackBerry® Desktop Manager" become hanged. Therefore, I can't use my device as an External Modem.
It is happening since I updated the "BlackBerry® Desktop Manager" to Version 5.0.1.37.I want to configure the "BlackBerry® Desktop Manager" to ask me if I want to run the "BlackBerry® Application Loader", in a manual way. But I have not found how to do it.
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Jul 18, 2011
i am having a problem whuile operating the blackberry desktop manager after connecting my handheld. it says "handheld application loader wizard has encountered a problem and needs to close.we are sorry for the inconvenience". im unable 2 do anything on my device except take a back-up.
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May 20, 2010
I have been trying for a VERY long time to download an operating system. Every time the Application Loader Wizard does not detect the blackberry. It also does not let me check the box to detect it automatically. The Blackberry Desktop Manager recognizes the BB and its pin but the app loader wizard does not.
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May 18, 2010
URL...I am uploading a .alx theme, that is suitable for my device(os 4.6)Happens to every single theme I uploaded.
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Mar 4, 2010
Downloaded and installed latest OS for my 9700.On the very last stage "Restore Device Data", my loader stalled and I'm afraid may not complete. Any information on how I can protect my data and the phone's data and how I can restart the loader?
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Mar 28, 2010
I keep getting this message:
Your BlackBerry Application Loader needs to be updated before your can continue. Do you want to update now? [Yes / No]
When I click YES, the Desktop Managers starts to download the Application Loader update. Then I am instructed to close the Desktop Manager so the setup can continue. After the setup is complete, the Desktop Manager starts on its own again and directly tries to open Application Loader. And OOPPS !! it tells you again that it needs to be updated !!! I kept doing that for over 5 times! and I am still getting this wierd messages !
Here are some usefully details:
Device: BlackBerry 9700
OS: OS 5
Desktop Manager: 5.0.1
Windows: Windows 7 Ultimate
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Jan 3, 2012
what this message means?. I cannot update my software. Nor can i find a resolution.
" Handheld application loader wizard has encountererd a problem and needs to close."
I can probebly add the tech files if required.
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Jun 26, 2010
I've got a clean (wiped to factory reset) BB8800, with a first time installation of BB Desktop Manager on a new PC. The BBDM is 5.0.1.16. Everything is uncluttered with previous detritus.
However, when I connect the BB to the Desktop Manager, it asks me to update the Application Loader. I follow the instructions:
OK to upgrade
Disconnect BB
Click OK to close BBDM
Closes Desktop Manager,
Downloads 16Mb file
Goes to MS Installer
Verifies the files
Installs the files
It reopens the Desktop Manager
Then lo and behold, it asks me to UPDATE THE APPLICATION LOADER!!!
I'm on Application Loader 5.0.1.52. Is there any chance of downloading the newer Application Loader directly because everytime I go through the loop, it's downloading the installer files, and I can't find it in the cache.
Just for ref the BBDM components:
BBDM 5.0.1.16
DDDevMngr 4.1.0.14
RIM USB Driver 4.1.0.4
RIM Serial USB Driver 2.2.0.3
Application loader 5.0.1.52
RIMProgram 1.0.0.3
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Aug 6, 2010
my blackberry not booting, it show red led indicator and no life.trying udpating os but it come to the stage reconnecting jvm and message appears "application loader could not connect to your device. Please reconnect your device, enter password if required, and click retry".
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Jun 10, 2012
I am upgrade my bb8520 using bd program , but until reconnecting to jvm it come up application loader was unable connect with your device . reconect your device , enter the password , if required , and click retry . but the phone is running at the half way .
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Sep 9, 2010
Desktop Software V6 application loader for new software for Bold 9000 won't allow the "apply" button to be clicked. Says "exceeded available storage" (124.5 mb), which is unchaged even after I deleted several large apps from the BB and rebooted. How do I get the application loader to work?
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Apr 17, 2011
I'm trying to update my BB bold 9700 to 6.0 bundle 1879 (v6.0.0.448 platform 6.6.0.124), when it reaches the modules backup 156 of 660 it says: Application Loader was unable to backup data on your device.
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Mar 16, 2010
1 - Not all n900 applications i find on the net are searchable or listed at all on the n900s built in application downloader. some files i download manually off the net are in gz and deb format. do i need to install the nokia pc software and transfer them to the phone in order to use them, as i cannot find any other way to do it? from using google there are an awful lot of users saying the nokia software does not work very well at the moment and to avoid using it until its fully adapted for the n900, as some features are supposedly unusable?
2 - is there an easy file unzip program for the n900, hopefully easily found within the n900s application downloader? i tried searching for 'zip' and 'unzip' but nothing crops up
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Nov 27, 2012
my trackpad on my blackberry torch 9800 has stopped working, i have taken the battery out & restarded the phone lots of time but it is not helping. Iam able to click on icons but the trackpad will not scroll. In my software updates it says iam due an update for '7.1.0 Bundle 2061', should i update the phone? could this be the cause? I have also heard that maybe it is due to my battery, could this also be the cause.
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Sep 23, 2011
So I've had my phone since May. Today I noticed that the camera seemed to have slipped down so whenever I take a picture there's a big black blur at the top. The rest of the picture is fine. What can I do to fix this?
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Aug 21, 2012
The slide out keyboard on my tOrch has stopped working and O2 want to take my phone off me for at least 7 days to see if it can be repaired. Cannot be without for this long. Phone is less than 12 months old so should be under BB warranty.
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May 9, 2011
the keyboard has stopped working on my phone so i can only use the screen i have only had it since christmas.
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Aug 8, 2011
I have only had the Torch since Feb and the trackpad this morning decided to stop working. First of all it was goign hey wire and openeing folders up and sending e-mails without me not touching it and now it just wont work at all, I cant even click down on it.
what is wrong with it and whether there is a quick fix I can do without taking back to the shop. It should still be in warranty so not bothered about that it is just time without a proper phone.
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Jul 25, 2011
I've had my Torch for 7 months now, without a data plan, and ALL wi-fi apps worked fine through my home wifi router. (Facebook, IM+, BB App World). A few weeks ago, they just stopped working through wifi. I can't even use My Rogers Account App..the only TEMPORARY fix is a battery pull, but they'll only be fixed for a couple hour
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Nov 13, 2012
My trackball on my torch has stopped working, I can "click" with it but cannot scroll with it?
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Oct 27, 2012
I am from Toronto (I'm on Virgin) and I am currently in Switzerland on vacation. I have been using BBM and email over wifi without any problems over the last few days. However, recently BBM and email have stopped working on my phone. Facebook, the App Store, WhatsApp, etc. all work fine, but BBM and email do not.
I have noticed that I no longer have the Blackberry BB icon in the top right-hand corner of my phone (where it shows wifi connection, etc). How do I get BBM/email working again?
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Oct 27, 2011
28th October 2011 upgraded my bb to 9860.8th November 2011 ordered replacement,15th November 2011 replacement arrived (total **bleep** delivery company being used by o2),13th December 2011 bb stopped working again So both times I have had the same problemonce charged it turns itself offwon't turn back on againtaking the battery out doesn't workcharging icon doesn't appearcompletely blank screenred light flashes on & off.I can do nothing with the phone.
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